citizenM Geneva

Hotels
•
CitizenM
8.8 (6252 reviews)
31-33 Rue de la Rotisserie , Geneva , ch

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Allergy-free room
Emergency cord in bathroom
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6252 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
T
Thomas • solo_traveller • ch
7
2026-06-13 • via Nuitee
D
Deborah • solo_traveller • us
8
2026-06-13 • via Nuitee
J
Jeannette • solo_traveller • ch
1
Ich war gestürzt und im Unispital gelandet!
2026-06-12 • via Nuitee
H
Hassan • solo_traveller • ae
3
If someone looking for a standard hotel and service this is not good choice
Pros:

Location

Cons:

This is in fact hostel and not hotel By paying this money you will receive a small room with bed and bath room Nothing else in room In restaurant no waiter . This is quite far from a standard hotel

2026-06-12 • via Nuitee
J
Jenny • solo_traveller • gb
9
2026-06-10 • via Nuitee
J
Jenny • solo_traveller • gb
9
2026-06-10 • via Nuitee
C
Chloe • couple • gb
10
2026-06-10 • via Nuitee
T
Tijana • solo_traveller • rs
9
2026-06-09 • via Nuitee
T
Tom • solo_traveller • gb
1
2026-06-09 • via Nuitee
V
Victor • couple • br
7
Ótima localização mas quarto pequeno (suficiente)
Pros:

Localização

Cons:

Tamanho do quarto e banheiro. Banheiro muito pequeno, chuveiro molha todo o chão.

2026-06-08 • via Nuitee
M
marianthi • solo_traveller • es
10
My kinda modern fun young hotel
Pros:

Love the check-in, love that you get to choose your rooms, love the showers, love the location

Cons:

Nothing

2026-06-07 • via Nuitee
M
marta • family_with_children • es
10
2026-06-07 • via Nuitee
A
André • couple • ch
9
Pros:

Perfect stay💯

2026-06-07 • via Nuitee
S
Stephane • extended_group • fr
8
Hôtel très bien situé mais trop moderne selon mes goûts.
Pros:

Excellent emplacement.

Cons:

Le manque de personnel d’accueil lors de notre arrivée, l’iPad qui règle tout dans la chambre (éclairage, volets,climatisation…).

2026-06-03 • via Nuitee
A
Alexandra • solo_traveller • gb
9
2026-06-03 • via Nuitee
S
Samra • couple • pk
9
An amazing experience from check in to check out and the staff were super friendly and helpful.
Pros:

Location was the best!

Cons:

House keeping 🥴 had to ask for the room to be cleaned up properly

2026-06-03 • via Nuitee
L
Laura • couple • gb
9
Loved it!
Pros:

We booked this hotel as we weren't happy with the original one that we had booked.
We were very happy with the location. We found staff to be helpful and accommodating. The room was comfortable and had the best shower we had ever had! We did think that tea making facilities would have made a big difference but overall were very happy. The room was clean. The hotel itself was easy to navigate and very modern.

Cons:

Lack of tea facilities in the room.

2026-06-02 • via Nuitee
C
Cansel • solo_traveller • se
10
2026-06-02 • via Nuitee
D
dmitry • solo_traveller • gb
9
2026-06-02 • via Nuitee
W
William • couple • gb
10
2026-06-01 • via Nuitee