citizenM Geneva

Hotels
8.8 (6376 reviews)
31-33 Rue de la Rotisserie , Geneva , CH

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 6376 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
R
richard • solo_traveller • cr
7
si vous parlez l'anglais allez-y
Cons:

tout est en anglais, C'est un totalitarisme insupportable.

2026-09-16 • via Nuitee
S
Seyedeh Parmis • couple • ir
8
Always a pleasant stay
Pros:

Excellent location, friendly and attentive staff, and a good breakfast.

Cons:

As regular guests, we feel that cleanliness could receive a little more attention.

2026-09-16 • via Nuitee
I
isa • couple • tr
9
2026-09-14 • via Nuitee
M
Mohamad • couple • sy
10
Pros:

All

Cons:

Nothing

2026-09-14 • via Nuitee
V
Vadim • solo_traveller • us
10
Pros:

The room was very comfortable. I enjoyed the tablet controlled LED lighting in the bathroom and electric shades as well. They give you a lot of choice of the direction of the room (street, court yard, etc), so there's a lot of choice of privacy vs. view. I liked the overall modern touch of the room a lot. The location was perfect -- center of town. The price was very reasonable by Swiss standards.

Cons:

A bit small, but perfect for me.

2026-09-14 • via Nuitee
W
Weijia • solo_traveller • fr
10
2026-09-13 • via Nuitee
K
Katy • solo_traveller • gb
9
Pros:

The location was exceptional and the staff were fantastically friendly and incredibly helpful.

2026-09-12 • via Nuitee
M
Mohamad • couple • sy
10
Pros:

Location, technology and stuff

Cons:

Nothing

2026-09-12 • via Nuitee
N
NICK • solo_traveller • gr
9
Pros:

Πολυ φιλικό προσωπικό, καταπληκτική τοποθεσία, τεράστιο και άνετο κρεβάτι, ωραίο πρωινό

Cons:

Πολύ μικρό δωμάτιο, άβολη τουαλέτα και νιπτήρας, δεν υπήρχε καφετιέρα ή εστω ενας βραστήρας

2026-09-12 • via Nuitee
M
Mary • couple • ie
7
Need to get more comfortable beds
Pros:

Fantastic location

Cons:

The bed was rock hard, so uncomfortable

2026-09-12 • via Nuitee
D
Derek • solo_traveller • ch
8
2026-09-11 • via Nuitee
A
Aleksei • solo_traveller • es
9
2026-09-10 • via Nuitee
M
MARIA • solo_traveller • cy
8
2026-09-09 • via Nuitee
C
Craig McCulloch • solo_traveller • gb
9
2026-09-08 • via Nuitee
J
JoAnn • couple • us
7
Clean efficient and modern but small rooms bare minimum
Pros:

Location and room was clean

Cons:

Rooms too small and coffee should be free

2026-09-08 • via Nuitee
S
Simona • solo_traveller • de
6
2026-09-08 • via Nuitee
V
vesna • solo_traveller • au
8
this hotel needs to improve on its customer service and checkin procedures
Cons:

awfulmproblem with a double booking an double charges, no none takes responsibility so it was a stressful process.

2026-09-07 • via Nuitee
N
Nadejda • solo_traveller • md
7
2026-09-07 • via Nuitee
J
Jens • solo_traveller • sg
8
Good place to stay for business or sightseeing visits to Geneva
Pros:

Good location for short business visit.

2026-09-06 • via Nuitee
J
Jaroslaw • couple • de
9
2026-09-05 • via Nuitee