citizenM Geneva

Hotels
8.8 (6376 reviews)
31-33 Rue de la Rotisserie , Geneva , CH
+41 22 501 75 14

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 6376 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
B
Birol • solo_traveller • tr
10
2026-11-07 • via Nuitee
R
Racheal • couple • gb
9
Great location
Pros:

Staff and location great

Cons:

No air in room and lifts extremely slow

2026-11-04 • via Nuitee
M
marco • solo_traveller • it
8
2026-11-04 • via Nuitee
G
Gregoire • solo_traveller • ch
9
2026-11-04 • via Nuitee
Y
Ydaliana • couple • do
10
Excelente Alojamiento
Pros:

Excelente alojamiento, muy buena ubicación y un trato maravilloso del personal

2026-11-03 • via Nuitee
Z
Zeynep Nihan • family_with_children • tr
8
Harikaydı
Pros:

Çok merkezi ve temizdi. Cenevrenin tam göbeğinde harika bir lokasupndaydı. Fiyat çok uygundu. Odanın ve otelin tasarımı modern yapısı çok hoşumuza gitti. Lavabonun banyo dışında olması ilk başta garip gelse de sonradan alıştık. Tavsiye ederim.

2026-11-03 • via Nuitee
V
Veronika • family_with_children • de
10
2026-11-02 • via Nuitee
H
Hyeonjun • solo_traveller • kr
10
2026-11-02 • via Nuitee
L
lee • couple • us
9
Pros:

Concept, location, room design, cleanliness, lounge areas, great baristas

Cons:

No fresh air in room

2026-11-01 • via Nuitee
P
Peter • couple • ch
8
2026-11-01 • via Nuitee
T
Tamer • solo_traveller • ae
9
2026-11-01 • via Nuitee
محمد • couple • qa
6
شكرااا
Pros:

الغرف صغيرة جدا

Cons:

الموقع جيد

2026-10-31 • via Nuitee
A
Abdullah • couple • gb
9
Pros:

Had all amenities, great and friendly staff, comfortable rooms with great room controls (climate control, lighting, blinds), fantastic location.

Cons:

A few stray hairs in bedding / bathroom. Otherwise very clean!

2026-10-31 • via Nuitee
A
ALL_1964 • couple • pt
9
Ótima experiência!
Pros:

A localização, sem dúvidas! Muito central, muita oferta de transporte público e proximidade de muitas atrações de interesse.
O estilo do hotel, com sua proposta moderna e tecnológica.
O duche é muito bom, com ótima pressão de água!
O frigobar, embora bem compacto, possibilita ter alguns itens para um lanche rápido.
O pessoal, recepção e cantina, muito simpáticos e receptivos!
Com certeza voltaria a escolher um CitizenM!

Cons:

De certa forma, a falta de uma janela que pudesse ser aberta para ter um pouco de ventilação natural (para quem sofre de enxaqueca faz diferença).

2026-10-31 • via Nuitee
S
S • solo_traveller • ch
8
Pros:

Le personnel très agréable souriant. Les chambres très bien insonorisé très propre

Cons:

Rien

2026-10-30 • via Nuitee
M
Mostafa • couple • eg
8
Pros:

Location, cleanliness and colorful

Cons:

In the room, no water, no coffee sachets or boilers i had to go downstairs to the lobby to get some

2026-10-30 • via Nuitee
R
Rosamary • couple • es
10
2026-10-29 • via Nuitee
V
Vincent • solo_traveller • be
7
2026-10-29 • via Nuitee
S
Souad • family_with_children • ma
8
Emplacement magnifique
Pros:

L’emplacement, la propreté et la technologie utilisée

Cons:

Le lavabo qui était dans la chambre

2026-10-29 • via Nuitee
I
Ilaria • couple • ch
8
Amazing Stay
Pros:

Friendly staff, young and fresh atmosphere

Cons:

nothing

2026-10-29 • via Nuitee