citizenM Geneva

Hotels
8.8 (6376 reviews)
31-33 Rue de la Rotisserie , Geneva , CH
+41 22 501 75 14

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
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Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 6376 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
S
stephane • couple • be
10
2026-10-17 • via Nuitee
T
Tamara • solo_traveller • ch
10
very good price-performance ratio
2026-10-17 • via Nuitee
T
Tercio • couple • br
10
Pros:

Do atendimento dos funcionários, do acesso a àgua potável, do controle do quarto por ipad, do black-out das cortinas, do silêncio para dormir..

Cons:

Tamanho do quarto - pequeno. Da falta de lençol de cima, com apenas edredon.

2026-10-17 • via Nuitee
L
Livia • solo_traveller • ar
8
Excellent location and personnel very colaborative
Pros:

The breakfast was good

2026-10-15 • via Nuitee
A
Andrea • couple • ae
8
2026-10-15 • via Nuitee
P
pere • couple • es
5
OK pero horrible la tablet per a encendre i apagar els llums i la tv
Pros:

l esmorzar i la ubicació i el personal, molt bé

Cons:

tota la part electrica tv, etc, funciona amb una tablet i es una autentica merda, així de clar
a part, quan aconsegueixes aprendre a apagar el llum, despres de mitja hora, veus que es imposible apagar el llum del llit i tindre engegat el del aseo amb la qual cosa, has de despertar al que esta al llit dormint.

2026-10-15 • via Nuitee
V
Valerio • solo_traveller • ch
9
Great for a night in Geneva center
Pros:

Check in was quick and easy, the room is small but well designed so it has all that is needed

2026-10-13 • via Nuitee
S
Steven • couple • bm
8
Would love to return and stay longer next time.
Pros:

Breakfast was very good with great selections. The staff was excellent. Loved the location to the old town and restaurants

2026-10-12 • via Nuitee
A
Alberro • solo_traveller • ch
8
2026-10-12 • via Nuitee
L
Laert • solo_traveller • us
8
Cons:

took multiple days for them to clean my room and change my towels

2026-10-12 • via Nuitee
M
Mohamed • solo_traveller • ae
7
2026-10-12 • via Nuitee
C
Claudia • family_with_children • ch
9
2026-10-12 • via Nuitee
M
Marie-Claude • couple • ca
10
2026-10-11 • via Nuitee
K
ketevan • solo_traveller • ge
7
2026-10-11 • via Nuitee
K
Kaan • couple • tr
7
Pros:

Atmosphere and design

Cons:

Before my arrival i asked for free transportation card by email and they answered me they dont provide such card. However after checkin they sent by mail.

2026-10-10 • via Nuitee
A
Akram • couple • fr
7
2026-10-10 • via Nuitee
E
ERNESTO EDUARDO • couple • ar
7
Regular
Pros:

La ubicación

Cons:

La habitación era muy chica

2026-10-10 • via Nuitee
S
Sylvie • solo_traveller • lb
10
Superbe
Pros:

À chaque fois je descends dans le même hôtel que j’aime beaucoup pour son emplacement, sa propriété .

Cons:

J’aime tout dans cet hôtel

2026-10-10 • via Nuitee
S
Saleh • solo_traveller • sa
10
2026-10-10 • via Nuitee
U
Urs • couple • ch
7
Ok aber nicht wieder
Pros:

Gute Lage
Freundliches Personal
Schönes Bistro

Cons:

Zimmer sind extrem eng und spartanisch
Das Tram rumpelt ab fünf Uhr höhrbar und immer häufiger

2026-10-09 • via Nuitee