citizenM Geneva

Hotels
•
CitizenM
8.8 (6294 reviews)
31-33 Rue de la Rotisserie , Geneva , ch
+41225017514

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Small room size
Inconvenient layout of amenities

Categories

Cleanliness
8.41
Guests appreciate the cleanliness, though some mention that certain areas could be improved.
Service
9.38
Overall sentiment indicates that the service is friendly and supportive.
Location
9.42
Many guests highlight the excellent location, ideal for sightseeing.
Room Quality
7.87
While rooms are modern, some reviews note that they are small and have issues like poor layout.
Amenities
8.9
Amenities such as tech features and breakfast options received positive feedback.
Value for Money
8.36
Guests generally find the experience worth the price, notwithstanding a few drawbacks.
Food and Beverage
8.91
Good reviews for breakfast and bar service, with some indicating high prices.
Overall Experience
9.18
Most guests report a satisfying experience overall, with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:41

Property Description

Modern and Convenient Accommodation

Smart Room Technology
The rooms at citizenM Geneva are equipped with cutting-edge technology, including an iPad and the citizenM app, allowing guests to control various room features with ease. From adjusting the room temperature to streaming their favorite shows on the TV, guests can personalize their stay effortlessly.

Central Location and Nearby Attractions
Situated in the heart of the city, just a short distance from Lake Geneva, citizenM Geneva offers easy access to popular attractions such as St. Pierre Cathedral, Jet d'Eau, and Geneva Town hall. Guests can explore the city's landmarks conveniently from this centrally located hotel.

Comfort and Convenience
With air-conditioned rooms, a restaurant, a bar, and a shared lounge, citizenM Geneva provides a comfortable and welcoming environment for guests to relax and unwind. Additionally, the hotel offers an allergy-free environment, ensuring a pleasant stay for all visitors.

Book your stay at citizenM Geneva for a modern and comfortable experience in the heart of the city.

Important information:

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6294 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 7.87
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.18
D
David • couple • ch
8
Pros:

Die zentralität und das Zmorgen.

Cons:

Zimmer sind sehr klein. Kommt in den Inseraten nicht so rüber.

2026-07-04 • via Nuitee
A
Abrahan • couple • es
6
Nos llevamos una pequeña desilusión
Pros:

Normal, sin más.

Cons:

Habitación diminuta, moderna pero hecha con materiales baratos, todo de plástico y resina, muchas lucecitas de colores y controles automáticos pero en mi opinión el hotel es demasiado caro para el servicio que da.

2026-07-04 • via Nuitee
D
Daniela • couple • bg
10
Pros:

Страхотно място за настаняване. Малки и кокетни стаи, като всичко в тях, включително завесите, се управлява с таблет. Локацията е перфектна - изключително близо до Женевското езеро, много заведения и спирка на градския транспорт. Стаите са хубави, но е малко задушно, почистването се заявява предходния ден, поради което ако искате да бъде изчистено, включително сменени кошчетата, е добре да го заявите. Като цяло доста добро впечатление ни направи.

2026-07-04 • via Nuitee
M
Marina • solo_traveller • lb
9
2026-07-04 • via Nuitee
S
SERGIO • couple • ar
8
Pros:

La ubicación y la ateción del personal.

2026-07-02 • via Nuitee
F
Fattmah • couple • sa
8
Pros:

Location

Cons:

There is no window for air to get in Also there is no laundry and you have to go up to sixth floor just to do your ironing clothes

2026-07-01 • via Nuitee
M
Marie • solo_traveller • fr
5
un rapport qualité/prix très faible et surévalué vue la catégorie de cet hotel
Pros:

L'emplacement surtout

Cons:

Le rapport qualité/prix très faible, le côut de la nuitée par rapport aux services fournis et la catégorie de l'hôtel

2026-07-01 • via Nuitee
S
Sylvie • solo_traveller • ch
8
2026-06-28 • via Nuitee
K
Kerstin • couple • de
6
2026-06-28 • via Nuitee
A
Andrea • solo_traveller • ae
8
2026-06-27 • via Nuitee
D
Darya Shaidulina • solo_traveller • kz
10
2026-06-27 • via Nuitee
K
Keya • solo_traveller • ch
1
2026-06-25 • via Nuitee
S
Stina • solo_traveller • se
7
2026-06-25 • via Nuitee
M
Mikko • solo_traveller • ae
9
Pros:

Good location - great for short stay

Cons:

Parking is difficult

2026-06-23 • via Nuitee
P
PB0311 • solo_traveller • au
8
Non- functional self check in. Otherwise pretty good
Pros:

The location is unbeatable.The tablet controls for room functions were spot on - so easy to use.
Food and coffee downstairs are first class.

Cons:

Rooms are tight and full of plastic - remind me of an upmarket Formula 1 hotel. They are functional however


The self check in and out processes are fundamentally flawed. At 5pm check in it said no rooms available Took a staff member about 5 minutes to sort it and we still had to self checkin. System didn't recognise me at checkout so still needed staff assistance.

Pillows are terrible - thick and rubbery.

Provide coffee machine but no tea or coffee.

2026-06-22 • via Nuitee
Y
Yuliya • solo_traveller • ae
9
2026-06-22 • via Nuitee
A
Antonio • solo_traveller • ch
9
2026-06-22 • via Nuitee
T
Theodoros • solo_traveller • ch
10
2026-06-22 • via Nuitee
J
Janice • extended_group • us
9
2026-06-21 • via Nuitee
M
Mariko • couple • ch
7
good
Pros:

location

Cons:

It would be nice to have an electric kettle and cups or glasses in the room.

2026-06-21 • via Nuitee