Wingate by Wyndham Kanata West Ottawa

Hotels
•
Wingate by Wyndham
8.6 (1353 reviews)
8600 Campeau Drive , Ottawa , CA
+1 613-321-0063

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities (pool, rooms, general areas)
Very comfortable beds
Great location (near outlets and hockey arena)
Friendly, attentive staff
Good breakfast offerings
Spacious, well-managed rooms
Cons:
Stained sheets / occasional room odors
Maintenance issues (broken AC, loose handle, slow drain, broken glass)
Occasional long check-in / front desk service hiccups
Some amenities unavailable or under repair (hot tub, spa)
Value concerns / higher price than expected
Wifi or accessibility issues for some rooms

Categories

Cleanliness
7.8
Generally praised as clean (rooms, pool, facility), but multiple reports of stained sheets/pillowcases, a room odor on arrival and occasional housekeeping oversights.
Service
9.4
Staff repeatedly described as friendly, helpful and responsive (compensations and maintenance response noted), though a few operational issues were mentioned (long check-in, reheated coffee).
Location
9.6
Frequently noted as an excellent and convenient location (close to outlets and hockey arena); many guests highlighted this as a strong positive.
Room Quality
8.6
Beds and room size often praised as very comfortable and spacious, but some guests experienced maintenance issues (broken AC, loose door handle, slow drain, broken glass) and isolated comfort complaints.
Amenities
8
Pool and hot tub are clean and appreciated; however, some amenities were unavailable or under repair, and the hot tub size/service availability drew minor complaints.
Value for Money
7.6
Mixed to negative sentiment on value: several guests felt the price was high or higher than prior years and expected more for the cost; accessibility and missing services (e.g., no Sunday breakfast for one) affected perceived value.
Food and Beverage
8.4
Breakfast was generally described as good, though somewhat limited in options (requests for different items) and there were isolated issues (reheated coffee, no breakfast service on one day).
Overall Experience
9.4
Majority of guests reported an enjoyable, comfortable and relaxing stay and said they would return or recommend the hotel despite some isolated negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Modern Accommodation with Convenient Amenities

Located just 1.5 km from the Canadian Tire Centre, Wingate by Wyndham Kanata West Ottawa offers a comfortable stay with a restaurant, free parking, fitness center, and bar. Enjoy free WiFi, 24-hour front desk, and a shared lounge during your visit.

Comfortable Rooms and Buffet Breakfast

Each room at Wingate by Wyndham Kanata West Ottawa features a desk, flat-screen TV, and a private bathroom. Start your day with a delicious buffet breakfast before exploring Ottawa.

Relaxing Indoor Pool and Business Services

Unwind on the sun terrace, take a dip in the indoor pool, or utilize the business center for your printing and copying needs. Whether for leisure or work, this hotel has you covered.

Book your stay at Wingate by Wyndham Kanata West Ottawa for a convenient and enjoyable experience in Ottawa.

Important information:

Dogs only are allowed for an extra charge of CAD 40.00 per accommodations, per stay. There is a limit of two dogs per room, up to 70 lbs. Pets are not permitted in the standard Queen room with two Queen beds, king suite or Deluxe king rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 1353 reviews
Cleanliness: 7.8
Service: 9.4
Location: 9.6
Room Quality: 8.6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 8.4
Overall Experience: 9.4
A
Amy • family_with_children • us
8
Pros:

Clean

Cons:

The sheets and pillow case had stains

2026-10-31 • via Nuitee
A
Ammouna • family_with_children • sa
10
2026-10-31 • via Nuitee
D
Daniel • family_with_children • ca
8
2026-10-30 • via Nuitee
H
HERB • couple • ca
8
2026-10-28 • via Nuitee
D
Dean • couple • ca
9
very relaxing and comfortable,is our hotel of choice
Pros:

Breakfast was good and we like the location

Cons:

n/a

2026-10-27 • via Nuitee
B
Belinda • family_with_children • ca
9
2026-10-25 • via Nuitee
J
Jason • family_with_children • ca
9
2026-10-24 • via Nuitee
A
Ann • couple • us
7
Good place to stay!
Pros:

The shower was perfect!!

Cons:

When we first entered our room, it smelled like dirty soaks. Overall, comfortable stay!

2026-10-23 • via Nuitee
M
Murray • couple • ca
8
2026-10-22 • via Nuitee
O
Oliver • family_with_children • ca
8
Pros:

It was very clean and comfortable.

Cons:

I would appreciate not being put on a floor with young hockey teams playing mini sticks in the hallway with parents not supervising their children.
They should also think about having fresh hot coffee or hot chocolate through out people's stay...front desk offered me the mornings coffee reheated at 630 in the evening...didnt appreciate that . Over all it was a good stay..thank you!

2026-10-22 • via Nuitee
I
Ingo • family_with_children • de
8
Modernes Hotel und gute Lage zur Hockey-Arena
Pros:

Lage zum Outlet und Hockey - Arena
Frühstück sehr gut

2026-10-19 • via Nuitee
T
Tony • family_with_children • ca
10
2026-10-18 • via Nuitee
A
Allana • family_with_children • ca
6
Pros:

Had a few minor issues that hotel staff were attentive and I was compensated for the inconveniences, which was very nice

Cons:

Tried to book a couples massage, they were unavailable for the times that we had available. Had broken AC in our room, took them a bit to fix it then left a big mess in the room. Had a broken glass, which was left on the counter for 2 days.

2026-10-17 • via Nuitee
J
Janice • family_with_children • ch
10
2026-10-17 • via Nuitee
C
Cassandra • couple • ca
10
We enjoyed our stay, slept very well!
Pros:

I enjoy their beds! great comfort.

Cons:

nothing.

2026-10-13 • via Nuitee
G
Grace • solo_traveller • ca
7
Pros:

The pool and hot tub are clean

Cons:

A little pricey

2026-10-12 • via Nuitee
O
Olfa • family_with_children • ca
10
2026-10-11 • via Nuitee
S
Sylvania • couple • ca
10
2026-10-08 • via Nuitee
S
Sylvania • couple • ca
10
2026-10-08 • via Nuitee
S
St Yves • couple • ca
10
2026-10-07 • via Nuitee