Park Lane Aparthotel by Urban Space

Hotels
7.3 (1053 reviews)
23-24 Park Place , Cardiff , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Business center
Heating
Lift / Elevator
Laundry
Express check-in/check-out
Meeting/banquet facilities
Breakfast in the room
See all facilities

Review Highlights

Pros:
Good location
Responsive staff
Cons:
Cleanliness issues
Extra charges for early check-in

Categories

Cleanliness
5.19
Many mentions of cleanliness issues, particularly in the bathroom.
Service
8.66
Staff was responsive and helpful in various reviews.
Location
8.7
Multiple reviews highlighted the excellent location.
Room Quality
7.15
Rooms described as comfortable, but some upgrades needed.
Amenities
6.68
Certain amenities like the shower had issues, but basic needs were met.
Value for Money
8.14
Generally considered a good value for the price paid.
Food and Beverage
7.19
Local dining options mentioned but no amenities provided on-site.
Overall Experience
6.66
Mixed feelings due to cleanliness issues but positive about location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:51

Property Description

Prime Location
Recently renovated Park Lane Aparthotel is conveniently situated near Cardiff University and Motorpoint Arena, making it an ideal choice for both leisure and business travelers.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, flat-screen TV, and free WiFi in every unit, along with a private entrance for added privacy.

Relaxation
Unwind on the sun terrace or explore nearby attractions like Cardiff Castle and Principality Stadium during your stay at Park Lane Aparthotel.

To experience comfort and convenience in the heart of Cardiff, book your stay at Park Lane Aparthotel by Urban Space today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.3
Based on 1053 reviews
Cleanliness: 5.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 6.66
S
Stephen solo_traveller gb
1
Pros:

Nothing it was a tin can no windows to hot fans didn't work properly

Cons:

As above

2026-07-24 via Nuitee
V
Viviana couple dk
4
Vælg ikke dette. Der er ubehageligt at være på værelset.
Pros:

Beliggenhed og at der var rent.

Cons:

Værelset! Ingen vinduer der kunne åbnes, mørk og varmt. For blød seng. Levede overhoved ikke op til forventningerne. Frækt at byde gæster på så ubehagelige faciliteter.

2026-07-23 via Nuitee
V
Valerio solo_traveller it
7
2026-07-22 via Nuitee
S
Sascha extended_group au
7
2026-07-21 via Nuitee
S
Smith couple gb
1
Cons:

Very small room and small double bed. We stayed during the heatwave and there is no air conditioning. The room was unbearbaly hot. 31 degrees throughout the night so very difficult to sleep.

2026-07-20 via Nuitee
T
Trellerdam solo_traveller de
3
2026-07-20 via Nuitee
P
Paul extended_group gb
8
2026-07-19 via Nuitee
R
Rachel couple gb
6
2026-07-18 via Nuitee
E
Erik couple nl
3
Tweede nacht gecanceld
Pros:

Locatie

Cons:

Too hot

2026-07-18 via Nuitee
K
Keri extended_group gi
8
This is my second stay here and would definitely stay here again.
Pros:

Lovely apartment, very comfortable beds. Great location, about 5/10min walk into the centre.

Cons:

We found the lack of lighting was a bit uncomfortable. A couple of the lamps were not working.

2026-07-17 via Nuitee
K
Keri couple gi
9
2026-07-17 via Nuitee
K
Kevin couple gb
2
Don’t stay here in summer as it is not comfortable and other options are available.
Pros:

The property is in a good location.

Cons:

The room was smaller than the photographs indicated with many of them taken in a communal area. There is no air conditioning and the window did not open so the room became intensely hot through the night. We woke up panicked on several occasions and hardly got any sleep. I feel the temperature in the room was not safe and we only stayed one night, despite paying for two. After leaving we received a rude email about the location of the key and did not receive any update to say they had been found in the location we left them.

2026-07-16 via Nuitee
C
Cherag solo_traveller in
1
Avoid this accomodation at all costs
Pros:

The location

Cons:

Donot stay in this place if you expect any service or cooperation from the staff.we checked in on the weekend with old parents and booked 2 apartments. In one apartment the aircon didnt work in the living room and the shower spewed hot steam.i was told categorically that this is UK and no one will attend on the weekend. This is a service apartment so service is expected every day of the week. The maintenance team let us shower in another apartment on a higher floor.imagine living in a hostel like situation after paying approx. 350 to 400 pounds per night.
On raising my voice I was accused of a rude tone which supposedly upset the team there. These people couldnt arrange a plumber to fix the shower divertor during my entire stay and set the water temperature on warm for std bathing after 2 days of grief. I asked for a refund of 50 percent of my stay but these people after fleecing us and offered us a 100 pound refund.
My advice DONOT GET SCAMMED INTO THIS PLACE. BEST YO AVOID IN ALL CIRCUMSTANCES WITH THE WORST CUSTOMER SERVICE.

2026-07-15 via Nuitee
Z
Ziggy extended_group gb
8
Enjoyable
Pros:

Clean close to town.

Cons:

Everything was ok.

2026-07-15 via Nuitee
P
Philip couple gb
7
Great location & value in the centre of Cardiff, walking distance from multitude of attractions
Pros:

Location,facilities

Cons:

Very compact & very warm although Dyson fan provided in room but heat was oppressive ( Heat wave in July )

2026-07-14 via Nuitee
J
James couple gb
10
2026-07-13 via Nuitee
A
Ali solo_traveller gb
8
Pros:

Ideal for everything I wanted

Cons:

Room was boiling hot although the heating was off

2026-07-13 via Nuitee
M
Millie couple gb
10
2026-07-12 via Nuitee
T
Tetiana solo_traveller at
7
Pros:

A very cosy studio in a great location.

Cons:

Unfortunately, the cleanliness did not meet expectations. I found some hairs on the bed, and shortly before checking out, I noticed rubbish and a significant amount of dust underneath the bed.

2026-07-11 via Nuitee
H
Hannah solo_traveller gb
9
2026-07-11 via Nuitee