Hotel Reina del Mar By Dorado

Hotels
8.3 (190 reviews)
Cocoplum Bay Sandy Ground , San Andrés , CO
+57 317 7284181

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Garden
Tour desk
Sun terrace
Daily housekeeping
Designated smoking area
See all facilities

Review Highlights

Pros:
Direct beach access / front-line location
Friendly, attentive staff (multiple mentions of Javier)
Tranquil, private-feeling beach atmosphere
Good/very good food and varied menus
Beautiful/pleasant decor and surroundings
Comfortable beach facilities and functioning wifi
Cons:
Rooms and bathrooms frequently described as very small/cramped
Poor cleanliness in some cases (dirty bathrooms, mosquitoes, flooding incident)
Weak or slow hot water / cold showers
Perceived overpriced / poor value for money; at least one double charge
No pool and some weak breakfast reports
Occasional loud noise from neighboring rooms and reports of nearby area safety concerns

Categories

Cleanliness
5.8
Multiple reports of poor cleaning: dirty bathrooms and common areas, mosquito infestations in a room, and an instance of water infiltration causing flooding—overall cleanliness is a clear negative.
Service
10
Consistently praised staff and reception (several mentions of Javier by name), attentive and helpful service (e.g., preparing breakfast to-go), described as exceptionally friendly and professional.
Location
10
Repeatedly highlighted as a major strength: front-line/beach access, 'pé na areia', private-feeling and tranquil beach—location is a standout positive.
Room Quality
6.3
Many comments about very small, cramped rooms and tiny bathrooms; issues with cold showers and at least one room affected by flooding—room quality is below expectation for some guests.
Amenities
8.5
Beach installations and direct beach access are praised; wifi and comfortable beach facilities noted. However, several guests noted no pool and weak breakfast options, so amenities are mixed but generally good for a beach property.
Value for Money
7.3
Multiple complaints that the price is high or 'desorbitado' for what is offered, plus at least one report of double charging—value is perceived as moderate to poor by several guests.
Food and Beverage
9.5
Many guests report delicious food, wide and tasty menus and highlight the dining positively; a few negative mentions of poor/weak breakfast but overall food is a strong point.
Overall Experience
9
Despite some serious negatives (cleaning, small rooms, occasional incidents), numerous repeat guests and multiple glowing reviews about tranquility, service and beach make the general experience very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Stunning Sea Views and Modern Comforts

Luxurious Accommodations: Hotel Reina del Mar By Dorado offers air-conditioned rooms with balconies and sea views, providing a perfect blend of comfort and aesthetics. Each room is equipped with a flat-screen TV and free toiletries for a relaxing stay.

Convenient Amenities: Guests can enjoy the sun terrace overlooking the ocean or seek assistance from the 24-hour front desk for any needs during their stay. The hotel's garden adds a touch of tranquility to the surroundings, creating a peaceful retreat for visitors.

Ideal Location: Situated near popular beaches like Playa Decameron Marazul and Cocoplum Bay Beach, as well as key attractions, this hotel is the perfect choice for travelers seeking both relaxation and exploration in San Andrés. Book your stay at Hotel Reina del Mar By Dorado for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: ADZ

Location

Guest Reviews

8.3
Based on 190 reviews
Cleanliness: 5.8
Service: 10
Location: 10
Room Quality: 6.3
Amenities: 8.5
Value for Money: 7.3
Food and Beverage: 9.5
Overall Experience: 9
P
Paula • couple • co
9
Bueno!
Pros:

Es pequeño por lo que lo hace sentir privado y exclusivo. Tiene playa al frente con sillas. La decoración es linda.

Cons:

Las habitaciones pueden ser muy pequeñas. No está adecuado para personas con discapacidad

2026-10-28 • via Nuitee
T
Torres • solo_traveller • ec
3
Mucho dinero por tan poco.
Pros:

La cercanía a ka playa.

Cons:

Las habitaciones incómodas en especial el baño, la comida terrible, y los alrededores de la zona son peligrosos.

2026-10-11 • via Nuitee
S
Sebastian Garcia Palacio • couple • de
9
2026-09-14 • via Nuitee
S
Sandro • couple • de
10
2026-09-14 • via Nuitee
L
Luciano • solo_traveller • ar
8
Pros:

El acceso a la playa y las instalaciones de playa es lo mejor que tiene el hotel, hermoso y súper cómodo. La atención del personal es muy buena.

Cons:

La habitación es demasiado chica, al punto de ser incómoda. Nada grave de todas formas.

2026-09-08 • via Nuitee
S
Sthepany • couple • co
1
Mala experiencia
Pros:

Nada! Me hicieron doble cobro habiataciones pequeñas mala atención

Cons:

La administración, la habitación la ubicación es muy lejos

2026-09-05 • via Nuitee
E
Echague • solo_traveller • es
2
2026-09-05 • via Nuitee
M
María Gabriela • solo_traveller • co
10
Pros:

El lugar y la atención del personal.

Cons:

Una noche en la habitación de al lado estuvieron escuchando música a muy alto volumen hasta muy tarde.

2026-09-03 • via Nuitee
P
Paola • couple • co
10
Un lugar hermoso, tranquilo , para realmente re conectarte y descansar . Además de comer delicioso y tener a dos pasos e
Pros:

Súper lindo tranquilo y atención excepcional

Cons:

Todo estuve fenomenal

2026-09-01 • via Nuitee
D
Diana • couple • co
10
2026-08-31 • via Nuitee
L
Luis • couple • co
10
2026-08-31 • via Nuitee
A
ANTONINO • couple • it
8
2026-08-26 • via Nuitee
J
julianarL9290CL • Family
10
10 out of 10
Pros:

Amazing experience! Beautiful, clean and excellent service

2026-08-23 • via Tripadvisor
A
Ana • couple • co
9
2026-08-18 • via Nuitee
A
Anderson • couple • us
7
It could be better
Pros:

Breakfast was ok. The beach was good too

Cons:

Rooms felt cramped

2026-08-18 • via Nuitee
A
Alice • solo_traveller • it
7
2026-08-14 • via Nuitee
P
Pedro • couple • co
9
2026-08-14 • via Nuitee
J
José Paulo • solo_traveller • br
7
Pros:

Dos funcionários e do pé na areia

Cons:

Quarto pequeno. Água do chuveiro fria (demora uma eternidade para esquentar). Café da manhã muito fraco. Não tem piscina.

2026-08-12 • via Nuitee
E
Eliseo • couple • co
6
Excelente ubicación y personal pero el standar de aseo es muy bajo
Pros:

Cercanía a la playa y amabilidad del personal

Cons:

Aseo de los baños y zonas comunes, los baños estaban muy sucios

2026-08-12 • via Nuitee
V
Vanessa • couple • co
9
Genial
Pros:

Esta es la 5ta vez que me hospedo en Reina del mar, definitivamente uno de los mejores alojamientos, la comida es deliciosa, la playa es tranquila y las instalaciones son muy cómodas, el wifi funciona muy bien.

2026-08-11 • via Nuitee