Hotel Orquídea Neiva

Hotels
8.6 (35 reviews)
Calle 12 N. 3A - 27 , Neiva , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Amabilidad del personal
Buena ubicación
Limpieza
Tranquilidad
Cons:
Wifi inestable
Problemas en el sanitario
Precio alto

Categories

Cleanliness
8.24
Inconsistent cleanliness noted, with one review mentioning issues with a damaged toilet and parking area.
Service
9.01
Overall, guests expressed satisfaction with the attentive and friendly service provided by staff.
Location
9.05
Guests appreciated the convenient and quiet location near the city center.
Room Quality
8.4
Generally positive reviews about room cleanliness, but one comment indicated a hard mattress and noise from external equipment.
Amenities
8.43
Amenities were mentioned positively; however, there was a note about unstable wifi and a damaged TV control.
Value for Money
8.49
Good value noted, although one review highlighted the hotel price being high.
Food and Beverage
8.54
No specific comments on food quality.
Overall Experience
8.61
Overall positive experience with recommendations to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:00

Property Description

Luxurious Accommodation
Hotel Orquídea Neiva offers pet-friendly accommodation with free WiFi and air-conditioned rooms. Each room features a TV with cable channels and a private bathroom with a shower.

Convenient Amenities
Guests can enjoy free private parking on site and access to a 24-hour front desk for any assistance needed during their stay.

Exceptional Service
Experience top-notch hospitality and comfort at Hotel Orquídea Neiva. Book now to enjoy a memorable stay in Neiva.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

8.6
Based on 35 reviews
Cleanliness: 8.24
Service: 9.01
Location: 9.05
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
A
Andrew • solo_traveller • pe
10
Personal muy atento. Recomendable
Pros:

Personal muy atento

2026-10-31 • via Nuitee
A
Anggie • family_with_children • co
8
2026-10-15 • via Nuitee
I
Isabel • family_with_children • co
9
2026-10-14 • via Nuitee
R
REYES • family_with_children • co
5
Bien
Pros:

El desayuno y atención

Cons:

El aire no funcionaba y ruidos en la noche

2026-10-13 • via Nuitee
J
Jamie • solo_traveller • fr
6
Pros:

The host did call me a taxi in the morning.

Cons:

When I arrived, after having a booking for months, the host seemed to have no room ready for me. I'd communicated my arrival time several times but got no response.
I had to wait while a room was made up, at 11:00 pm.
Whr I checked out, I was asked to pay significantly more than I was quoted on booking.com. when I showed him the booking, he relented.i don't recommend.

2026-10-13 • via Nuitee
S
Santiago Tamayo Lopez • solo_traveller • co
8
2026-08-23 • via Nuitee
M
Melanie • couple • de
6
Eine Nacht auf dem Bett geht irgendwie, längerfristig unmöglich
Pros:

Die lage ist in der Nähe von Restaurants und Supermarkt. Wir haben uns sicher gefühlt. Es gab außerdem einen kleinen Innenhof, das war ganz nett.

Cons:

Das Bett war hart wie Beton. Man konnte jede einzelne Feder spüren.
Die Badezimmertür hatte oben und unten große Schlitze.
Hosts waren leider nicht sehr hilfreich was einen Ausflug in die Tatacoa Wüste anging. Wir sprechen kein Spanisch und die Hosts kein Englisch, aber auch mit Übersetzer war die Kommunikation eher schwierig.

2026-07-10 • via Nuitee
H
Hernandez • solo_traveller • co
10
2026-07-09 • via Nuitee
A
Angelina • solo_traveller • co
10
Pros:

Todo el.personal es muy amable, buena atención. Buena limpieza, muy tranquilo, cerca del centro

2026-07-05 • via Nuitee
D
Dorado González • extended_group • co
10
2026-06-13 • via Nuitee
G
GERMAN • family_with_children • co
9
2026-03-31 • via Nuitee
C
Camila • solo_traveller • co
9
Excelente servicio, volvería sin dudarlo
Pros:

Excelente atención por parte de todos, muy limpio y organizado, muy recomendado.

Cons:

Lo único que fue un poco incómodo fue el parqueo de la moto, pero nada grave.

2026-03-16 • via Nuitee
J
Jordi (Barcelona) • solo_traveller • es
9
Pros:

El tracte i amabilitat del personal: l'encantadora i simpàtica empleada rossa i riallera i també Jorge i Doña María.

Cons:

La brutícia acumulada a les ribes del riu Magdalena...una pena! Però això no és responsabilitat de l'apartament! 😅

2026-02-28 • via Nuitee
M
Marcela Gonzalez • family_with_children • co
9
Pros:

La ubicación, la limpieza de la habitación

2026-01-08 • via Nuitee
E
Elias Andrade • solo_traveller • co
9
2025-12-03 • via Nuitee
G
García • solo_traveller • co
9
Pros:

La amabilidad de las personas

Cons:

No había servicio de datáfono

2025-11-24 • via Nuitee
M
Mazzoni • solo_traveller • it
9
Pros:

Ottima posizione si arriva a piedi ovunque, luogo tranquillo, stanza pulita, personale davvero gentile e disponibile, mi sono trovata bene; viaggio sola e l'ho trovato un luogo tranquillo e sicuro, lo consiglio!

2025-11-18 • via Nuitee
D
Deissy • couple • co
8
Pros:

Un lugar bien situado, llegamos bastante tarde a medianoche y la atención fue buena, manejan aire acondicionado todo fluyo

2025-11-15 • via Nuitee
W
William
10
Pros:

Nos gustó todo en general.

2025-11-05 • via Nuitee
L
Luz Angela
10
Pros:

Personal atento y amable. Buen aseo.

2025-11-04 • via Nuitee