Hyatt House Tempe Phoenix University

Hotels
•
Hyatt House
8.9 (604 reviews)
601 E 6th Street , Tempe , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location near ASU
Cons:
Breakfast quality could be improved
Some areas are slightly dated

Categories

Cleanliness
9.06
Rooms are clean and staff is friendly, although some reviews hint at dated rooms.
Service
9.53
Staff was very helpful and professional, with specific praise for service from staff members.
Location
9.57
The hotel is perfectly located for ASU families and is very convenient to nearby establishments.
Room Quality
9.02
Rooms are spacious and comfortable, but mention of dated decor exists.
Amenities
9.05
Includes good amenities such as a rooftop pool and bar, while breakfast receives mixed reviews.
Value for Money
8.01
Some reviews mention the hotel is overly expensive for what is offered, particularly breakfast.
Food and Beverage
7.56
Breakfast quality is listed as poor with specific complaints regarding availability and variety.
Overall Experience
9.43
General sentiment across multiple reviews indicates an enjoyable experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Luxurious Suites with Full Kitchens
Indulge in our suite-style rooms featuring full kitchens with modern amenities, perfect for extended stays and convenience.

Year-Round Heated Rooftop Pool
Relax and unwind at our rooftop pool offering stunning views of Sun Devil Stadium, creating the perfect setting for a refreshing dip any time of the year.

Award-Winning Green Hotel
Feel good about your stay at our LEED® certified property, where sustainability meets comfort for a truly eco-friendly and enjoyable experience.

Book now to experience the perfect blend of luxury, convenience, and sustainability at our hotel near ASU!

Important information:

Pet fees:
Up to 6 nights, $100/stay
7–30 night stays will include an additional $100 deep cleaning fee ($200 total)
30+ night stays will include a deep cleaning fee at hotel's discretion

Only dogs weighing 50 pounds and under are permitted; two dogs may be allowed in a guest room provided the combined weight of both dogs does not exceed 75 pounds. Pets exceeding this weight are at the hotel’s discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Location

Guest Reviews

8.9
Based on 604 reviews
Cleanliness: 9.06
Service: 9.53
Location: 9.57
Room Quality: 9.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 9.43
N
Norie • extended_group • us
9
Spacious, comfortable, and convenient.
Pros:

We stayed here as a family of three adults, and the room was spacious and comfortable. The breakfast area was roomy, and the lobby felt open and welcoming. The location was very convenient for visiting the university, and the staff were friendly and helpful throughout our stay.

Cons:

Nothing in particular. The air conditioning worked very well, which kept the room quite cool. It would have been even more comfortable if an extra blanket or comforter had been provided for the sofa bed. Other than that, we had a very pleasant stay.

2026-09-20 • via Nuitee
M
Michelle • family_with_children • us
10
Pros:

Close to campus and restaurants

2026-09-16 • via Nuitee
L
Lynn • couple • us
10
Pros:

Beautiful property conveniently located for on-campus events. Great amenities in parking, kitchen areas, really good breakfast. I would definitely stay here again. Good value!

2026-09-14 • via Nuitee
D
Dalia • couple • us
10
2026-09-14 • via Nuitee
P
pierre • solo_traveller • fr
9
Pros:

La localisation près de l'université et des stades avec le tramway en bas. La piscine sur le roof top, le personnel et la qualité de la chambre.

Cons:

La climatisation était difficile à régler et faisait un peu trop de bruit comme dans beaucoup d'hôtel.

2026-09-13 • via Nuitee
N
Nasser • couple • sa
8
مكان جميل وهادي وآمن
Pros:

النظافة والموقع

Cons:

لا شي كل شي تمام

2026-09-11 • via Nuitee
B
Brian • solo_traveller • us
1
Pros:

We had to leave at 1 am roomful of people yelling and screaming police had to come , mattress wash old and no cushion all springs, bed was ripped door broken.

Cons:

Na

2026-09-07 • via Nuitee
M
May • solo_traveller • sa
5
2026-09-06 • via Nuitee
M
May • solo_traveller • sa
5
2026-09-06 • via Nuitee
S
SHAIKHA • family_with_children • kw
10
2026-09-05 • via Nuitee
D
Dana • couple • us
10
Lovely stay!
Pros:

Convenient location, great breakfast

2026-08-30 • via Nuitee
H
Hernandez • solo_traveller • us
10
2026-08-29 • via Nuitee
H
H8917AXdanf • Business
2
Horrible experience
Pros:

Room had a couple issues including dirty plates in cupboard and television remote not working. Plus the fire alarm went off for the building several times. Remote was never replaced until the second time I asked for it, and then it turned out the TV wasn't working and maintenance wasted almost 2 hours of my time replacing and setting up the new TV. Spoke with the Manager Tammy about the issues and she agreed to provide 10,000 Hyatt points to compensate for the inconvenience. She failed to do so. Unacceptable.

2026-08-26 • via Tripadvisor
G
Grijalva • family_with_children • us
10
2026-08-26 • via Nuitee
A
Andrea • couple • us
10
2026-08-24 • via Nuitee
L
leahinchico • NONE • Chico, California
6
Great unless you wanted a Shower
Pros:

Nice hotel and good location except the shower was cold and a just a drizzle and water tastes horrible and they don’t supply bottled water.

2026-08-18 • via Tripadvisor
J
Johnson • solo_traveller • us
3
Staff Was Very Indifferent About Payment Concerns
Cons:

I booked through a third-party website, which typically leads to the room and taxes being paid at the time of check-in. It looks like they voided my third-party reservation and initiated a new one under Hyatt so I could be subjected to their combined payment structure--which lumps room and taxes with the incidental fee. This means guests aren't charged until checkout. I didn't know this until I spoke with lead accountant Rodney Fowler and Assistant Manager Lesieli Toki; they came off as extremely indifferent.

There were no readily available policy statements regarding the combination payment structure on the Hyatt website, on any of the third-party booking websites, nor at the Hyatt House-Tempe site itself. Had I been properly informed before I checked in, I would have sought an alternative arrangement. Hyatt House and its parent group Crestline Hotels and Resorts LLC must take corrective action: include this payment policy on all consumer websites; have a written version of this payment policy in plain sight at the front desk; and advise all front desk staff to verbalize the charge structure and alternative payment options at check-in.

2026-08-15 • via Nuitee
5
563annekaj • Solo travel
4
Staff Was Very Indifferent About Payment Concerns
Pros:

I booked through a third-party website, which typically leads to the room and taxes being paid at the time of check-in. It looks like they voided my third-party reservation and initiated a new one under Hyatt so I could be subjected to their combined payment structure--which lumps room and taxes with the incidental fee. This means guests aren't charged until checkout. I didn't know this until I spoke with lead accountant Rodney Fowler and Assistant Manager Lesieli Toki; they came off as extremely indifferent.

There were no readily available policy statements regarding the combination payment structure on the Hyatt website, on any of the third-party booking websites, nor at the Hyatt House-Tempe site itself. Had I been properly informed before I checked in, I would have sought an alternative arrangement. Hyatt House and its parent group Crestline Hotels and Resorts LLC must take corrective action: include this payment policy on all consumer websites; have a written version of this payment policy in plain sight at the front desk; and advise all front desk staff to verbalize the charge structure and alternative payment options at check-in.

2026-08-14 • via Tripadvisor
B
Blanca • family_with_children • us
8
2026-08-10 • via Nuitee
D
Deborah • solo_traveller • ch
10
2026-08-05 • via Nuitee