avid hotel Columbus Northwest - Hilliard by IHG

Hotels
•
Avid
8.8 (862 reviews)
3900 Lyman Drive , Hilliard , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
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Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for money
Cons:
Limited breakfast options
Minor maintenance issues
Some towels had a sour smell

Categories

Cleanliness
8.38
Guests noted very clean rooms, but there were mentions of some issues with the towels and sheets having a sour smell.
Service
9.35
Multiple reviews highlighted friendly and helpful staff.
Location
9.39
Conveniently located with good accessibility and ample parking.
Room Quality
8.84
Rooms are clean but some noted small sizes and a few maintenance concerns.
Amenities
8.37
Basic amenities lacked, such as coffee machines and microwaves, but the pool and workout facilities were appreciated.
Value for Money
8.83
Guests felt they received good value, especially for the location.
Food and Beverage
8.38
Breakfast options were limited and some hoped for a hot breakfast.
Overall Experience
8.85
General satisfaction with clean and modern facilities, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:51

Property Description

Modern Accommodations
Enjoy a comfortable stay at avid hotels - Columbus Northwest - Hilliard, an IHG Hotel. Each room is equipped with air conditioning and a flat-screen TV for your convenience.

Convenient Amenities
Take advantage of the fitness centre, indoor pool, and free WiFi throughout the property. The 24-hour front desk and free private parking add to the ease of your stay.

Ideal Location
Located near popular attractions such as Ohio Historical Center and Columbus Zoo and Aquarium, our hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at avid hotels - Columbus Northwest - Hilliard. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 862 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
V
Venessa • solo_traveller • us
10
2026-05-30 • via Nuitee
A
abdulkarim • solo_traveller • us
9
Pros:

Location

2026-05-27 • via Nuitee
P
Poling • couple • us
9
2026-05-22 • via Nuitee
E
Erica • family_with_children • us
7
2026-05-22 • via Nuitee
V
Veronica • solo_traveller • us
9
2026-05-21 • via Nuitee
H
Heather • solo_traveller • us
4
Cons:

Room was dirty

2026-05-21 • via Nuitee
L
LaCandace • couple • us
10
It was a great stay in a convenient location. There’s a Bob Evans next door which was great.
Pros:

It was clean, staff was friendly, beds were comfortable.

Cons:

Nothing

2026-05-16 • via Nuitee
C
Cheryl • solo_traveller • us
10
2026-05-13 • via Nuitee
M
Marc • couple • us
8
2026-05-12 • via Nuitee
J
Judy • solo_traveller • us
10
Will stay here again, accommodating for the handicap. If they adjust the bed side table.
Pros:

Great coffee, breakfast was plentiful and delicious. Room was great, bed comfy, lots of large pillows.

Cons:

The room was handicap and it's at the end of hall far from elevator. My husband is in a power chair, but I'm not and it was a long walk !!! the side table should be on hinges, for my husband has to use a slide board,he was top far down, so I had to pull him up to his pillows.

2026-05-06 • via Nuitee
T
Tom • couple • us
4
Pros:

The place was ok. The staff was friendly

Cons:

Lobby smelled like vomit (may have just been awkward timing though-- I understand things happen), room was furnished in the most basic way. Bed was squeaky. Facilities were minimal.

2026-04-27 • via Nuitee
J
Jesse • solo_traveller • us
10
Pros:

Great staff, and rooms was clean!

Cons:

Notta

2026-04-26 • via Nuitee
M
Megan • family_with_children • us
10
2026-04-06 • via Nuitee
R
Robinson • family_with_children • us
8
Pros:

Excellent staff interaction, professional. Well lit parking lot and entry area. Bed comfortable. Coffee service.

Cons:

Shower door needs cleane (green along bottom of door) . Floors dirty in hallway and elevator.

2026-04-02 • via Nuitee
S
simone • family_with_children • us
10
2026-03-27 • via Nuitee
H
Hanson • solo_traveller • us
10
2026-03-16 • via Nuitee
D
Danny • family_with_children • ca
10
2026-03-09 • via Nuitee
M
Martin • family_with_children • us
9
Pros:

The hotel was very clean and appeared to be newer. The location was perfect as it was 5 min from the wedding we were attending. Breakfast was very basic but adequate.

Cons:

Walls were very thin. The men in the next room talked loudly late into the night.

2026-03-09 • via Nuitee
S
Shannon • family_with_children • us
7
Pros:

Convenient location. Clean rooms.

Cons:

Room was small

2026-03-05 • via Nuitee
C
Carmen • extended_group • cr
9
2026-03-04 • via Nuitee