avid hotel Columbus Northwest - Hilliard by IHG

Hotels
•
Avid
8.8 (873 reviews)
3900 Lyman Drive , Hilliard , US
+1 614-971-3737

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for money
Cons:
Limited breakfast options
Minor maintenance issues
Some towels had a sour smell

Categories

Cleanliness
8.38
Guests noted very clean rooms, but there were mentions of some issues with the towels and sheets having a sour smell.
Service
9.35
Multiple reviews highlighted friendly and helpful staff.
Location
9.39
Conveniently located with good accessibility and ample parking.
Room Quality
8.84
Rooms are clean but some noted small sizes and a few maintenance concerns.
Amenities
8.37
Basic amenities lacked, such as coffee machines and microwaves, but the pool and workout facilities were appreciated.
Value for Money
8.83
Guests felt they received good value, especially for the location.
Food and Beverage
8.38
Breakfast options were limited and some hoped for a hot breakfast.
Overall Experience
8.85
General satisfaction with clean and modern facilities, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:51

Property Description

Modern Accommodations
Enjoy a comfortable stay at avid hotels - Columbus Northwest - Hilliard, an IHG Hotel. Each room is equipped with air conditioning and a flat-screen TV for your convenience.

Convenient Amenities
Take advantage of the fitness centre, indoor pool, and free WiFi throughout the property. The 24-hour front desk and free private parking add to the ease of your stay.

Ideal Location
Located near popular attractions such as Ohio Historical Center and Columbus Zoo and Aquarium, our hotel is the perfect choice for both leisure and business travelers.

Experience comfort and convenience at avid hotels - Columbus Northwest - Hilliard. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 873 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
D
Dawn • couple • us
10
Awesome hotel
Pros:

Clean and really nice

Cons:

Nothing

2026-09-19 • via Nuitee
R
Richard • couple • us
7
Nice modern facilities. What we expected but the rate was a little high. Would probably stay again
2026-09-17 • via Nuitee
L
Lucile • couple • us
9
Overall is an excellent place to stay
Pros:

Very clean

Cons:

I got a room with a king size bed and would have liked a room with 2 beds as I had my grown son with me

2026-09-16 • via Nuitee
B
biedenbach • family_with_children • us
2
Never Again!!
Pros:

Just horrible

Cons:

desk clerk

2026-09-11 • via Nuitee
A
Anthony • couple • us
8
Good Location - Plain Modern Hotel Chain
Pros:

The location for me was great. Easy on/off the interstate. Simple modern design, nothing special.

Cons:

Unfortunately, there was a fresh vomit odor in the hallway to the room. Noticeable after check in. Property itself is a no frills hotel with modern simple design. Easily converts to robot hotel.

2026-08-31 • via Nuitee
D
Donna • couple • us
10
2026-08-24 • via Nuitee
P
Poonam • couple • us
8
Good value for money (but don’t plan on a long shower)
Pros:

Clean, updated and spacious rooms

Cons:

Shower pressure was really low.

2026-08-23 • via Nuitee
D
Donna • couple • us
9
Great place to stay in Hilliard
Pros:

Clean nice hotel very convenient in Hilliard

Cons:

Everything was great

2026-08-16 • via Nuitee
C
Carl • couple • us
10
Will stay again if I’m in the area.
Pros:

Breakfast was good

2026-08-11 • via Nuitee
D
Donna • couple • us
10
Great stay at a good price
Pros:

Very clean

Cons:

Nothing

2026-07-25 • via Nuitee
W
Whitehead • solo_traveller • us
9
Pros:

Room clean, bed comfortable it would be nice to have a comfortable chair. Staff very nice and helpful.

2026-07-23 • via Nuitee
G
gary • extended_group • us
8
2026-07-20 • via Nuitee
M
MATTHEW • couple • us
8
2026-07-17 • via Nuitee
L
Lehr • family_with_children • us
8
Pros:

Great café style

Cons:

I think the shower head could have been bigger.

2026-07-17 • via Nuitee
R
Robinson • solo_traveller • us
8
Pros:

Friendly staff

2026-06-23 • via Nuitee
J
Jesika • couple • us
1
Worst service imaginable.
Pros:

nothing

Cons:

everything

2026-06-20 • via Nuitee
J
Jonathan • couple • us
9
2026-06-14 • via Nuitee
P
Patrick • couple • us
7
2026-06-13 • via Nuitee
T
Tim • couple • us
10
Pros:

Clean ,easy check in bed were comfortable.

2026-06-07 • via Nuitee
V
Venessa • solo_traveller • us
10
2026-05-30 • via Nuitee