Hotel Sunroute Ginza

Hotels
8.3 (3354 reviews)
Chuo-ku Ginza 1-15-11 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Rooms too small
Higher price for room size

Categories

Cleanliness
8.19
Rooms were comfortable, but several reviews noted that rooms are small.
Service
8.66
Staff is consistently described as helpful and friendly.
Location
8.9
The hotel is very well located in Ginza with proximity to metro stations and convenience stores.
Room Quality
7.65
Rooms are commonly noted as small and cramped.
Amenities
8.18
Amenities like breakfast options and transport services are mentioned positively.
Value for Money
7.64
Some reviews suggest that the room prices are high for the size.
Food and Beverage
8.49
Breakfast choices received positive feedback, indicating good food quality.
Overall Experience
8.66
Overall satisfaction with location, staff, and amenities, despite room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:19

Property Description

Prime Location near Major Attractions
Hotel Sunroute Ginza, opened in June 2015, is conveniently situated just a 4-minute walk from Ginza Itchome Subway Station. Explore Tokyo with ease as JR Tokyo Station and Tsukiji Fish Market are a short 15-minute stroll away.

Comfortable Rooms and Convenient Amenities
Each room is thoughtfully equipped with a fridge, electric kettle, and a 40-inch flat-screen TV for your entertainment. Unwind in the en suite bathroom's bathtub or take advantage of extras like toothbrushes and a hairdryer. The hotel offers a 24-hour front desk, luggage storage, and even a free-use computer for your convenience.

Delightful Dining Options
Indulge in a Japanese and Western style buffet breakfast at the on-site restaurant Villazza Due. For lunch and dinner, savor Italian-style dishes. With various shops and restaurants nearby, your dining options are endless.

Book your stay at Hotel Sunroute Ginza now for a memorable Tokyo experience!

Important information:

Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Please note the restaurant is open from 07:00 to 10:30 (last order 10:00).

Please be informed that breakfast for children are not included in the meal inclusive rates.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs JPY 2400 per day.

Location

Guest Reviews

8.3
Based on 3354 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.9
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.49
Overall Experience: 8.66
E
Ekin solo_traveller tr
8
2026-05-30 via Nuitee
D
Daniela family_with_children us
10
Pros:

It's a clean, very functional charming hotel in Ginza, close to the shopping and a few metro lines. The bathroom was great and we could have stayed there forever.
Big thank you to the staff, amazing job!

2026-05-30 via Nuitee
H
Henry couple gb
10
A comfortable hotel stay in a lovely area, with friendly staff.
Pros:

The room was incredibly clean, with comfortable beds, and powerful air conditioning. The staff were all very polite and friendly, and went out of their way to help me during my stay, including giving me advice on what to see! Not too far from the main Tokyo Train Station and metro. Some tasty restaurants nearby. I would book again. I would advise booking a twin room for a bit more space as that’s what I done, and I had a good amount of room for all my suitcases.

Cons:

Not applicable!

2026-05-29 via Nuitee
N
nihat family_with_children tr
10
F/P odaklı, merkezi konumda, ulaşımı kolay, personel yardımsever, Tokyo Ginza da en iyi konaklama tercihi..
Pros:

Müthiş ve kaliteli batı kültürü kahvaltı seçenekleri

Cons:

Odaların küçük olması

2026-05-29 via Nuitee
J
Jesse couple nl
7
2026-05-29 via Nuitee
M
Masami solo_traveller my
6
Pros:

Location

Cons:

Too small room

2026-05-28 via Nuitee
M
Matthew Bryan solo_traveller ph
8
Pros:

Proximity to shopping areas and train stations

Cons:

It's kinda small

2026-05-28 via Nuitee
M
MARINA family_with_children ca
10
Pros:

very helpful and friendly staff, clean and comfy!

2026-05-28 via Nuitee
K
Kathleen couple au
8
2026-05-28 via Nuitee
G
Gerda couple lt
9
Nice rooms, location and staff
Pros:

Nice rooms, good service, location is perfect

Cons:

It’s difficult to maintain a consistent room temperature with the AC

2026-05-28 via Nuitee
C
Casey couple gb
4
Dissapointment
Pros:

Really good location

Cons:

The rooms are dirty, wallpapers are stained with coffee, walls are very thin so you can hear TVs in the other rooms. Bathroom was extremely dirty, specifically around the plug. Was just a let down for what you pay. Nicer hotel on the next road.

2026-05-27 via Nuitee
A
Anne-Flore couple us
10
Great stay!
Pros:

Very nice hotel, 10 min walk from any station. The staff was amazing, and the room was clean and had everything you needed. They keep your luggage before and after check-in/out—free umbrella to borrow on rainy days.

Cons:

In all our stays in Japan we were able to slide our suitcases under the bed but not in this room. So it gets very crowded if you want to keep yours open all the time.

2026-05-27 via Nuitee
A
Aysche solo_traveller de
9
Passt alles!
Pros:

Das Hotel liegt zentral in Ginza, drum herum sind zahlreiche Restaurants, Konbinis und Cafés. Alles ist tiptop sauber und das Personal wirklich freundlich und hilfsbereit. Frühstück ist super!

Cons:

Eine Straße weiter ist eine 2*5-spurige Straße, in der viel Verkehr ist. Nachts donnern dort Motorräder oder irgendwelche getunten Autos mit Vollgas entlang (so hört es sich zumindest an). Die Fenster sind nicht so gut schallisoliert, man hört den Lärm im Zimmer. Mit Ohrstöpseln aber kein Problem.
Wenn man ein Bad nimmt und den Stöpsel zieht, ist der Wasserdruck so hoch, dass das Wasser das Bad flutet. Nur wenn man den Stöpsel halb löst und halb stecken lässt, fließt alles gut ab.

2026-05-27 via Nuitee
F
Felipe Kenji couple br
8
Muito boa!
Pros:

Próximo dos principais pontos em Ginza e ao lado de várias estações, o que facilita a locomoção para outros pontos da cidade. O quarto é pequeno, mas normal para Tóquio.

O staff foi bem atencioso (ganhamos até um brinde na chegada). Deixaram fazer o checkin mais cedo e, como mandamos as malas direto de outro hotel, quando chegamos elas já estavam no nosso quarto.

2026-05-26 via Nuitee
J
Juliane couple de
10
Gemütliche Zimmer und überaus freundliches Personal
Pros:

Sehr sehr freundliches und hilfsbereites Personal. Die Zimmer sind zwar klein, aber sehr sauber und echt gemütlich eingerichtet. Alles war man braucht. Wir haben uns sehr wohl gefühlt und würde jederzeit wiederkommen! Zudem ist die Lage auch echt top!

2026-05-26 via Nuitee
A
AYUMI couple jp
10
Pros:

スタッフの方の対応もとても良かったです。
お部屋も綺麗で、くつろげました♪♪

2026-05-26 via Nuitee
P
Pénélope couple ca
10
Très bon service des employés
Pros:

Établissement était à proximité de tous les magasins, des stations de train et des restaurants. Facile de se déplacer à pieds.

2026-05-26 via Nuitee
L
Luvia couple us
9
2026-05-26 via Nuitee
E
Evrim couple de
8
2026-05-25 via Nuitee
M
Marco solo_traveller it
8
Ottimo per soggiorni brevi e in posizione comoda per spostamenti
Pros:

Siamo stati solo una notte, lo staff è stato super gentile e accogliente. Le camere erano pulite e la posizione è ottima nel quadrante vicino alla stazione di Tokyo.

Cons:

Le camere che avevamo sono molto piccole, per una notte è andata bene, su soggiorni più lunghi sarebbe stato più complesso.

2026-05-25 via Nuitee