Jewel Port Said Hotel

Hotels
6.4 (315 reviews)
Tarh El Bahr Street, Next to Port Said Stadium and In Front of the Restaurants Complex , Port Said , eg

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Children allowed

Facilities

Fitness facilities
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly/respectful reception and staff
Good location / close to sea and local attractions
Some rooms have excellent sea view
Clean and quiet in some reports
Available parking and WiFi
Comfortable stay reported by several guests
Cons:
Multiple cleanliness complaints (unclean beds, poor housekeeping)
No pool and no private beach
Hotel charged extra/mismanaged payments (dispute with booking.com charge and payment in EGP without receipt)
Poor/limited breakfast and restaurant quality
Old/worn furniture and small/narrow bathrooms
Mini fridge too small and not cold
Elevator intermittently out of order
WiFi speed and internet access issues
Small parking space
Staff interruptions/poor privacy and occasional unprofessional behavior

Categories

Cleanliness
4.2
Multiple guests reported unclean beds, poor room cleanliness and complaints saying 'الغرف والنظافة صفر' and 'the bed was not clean'; isolated mentions of clean rooms exist but overall sentiment is negative.
Service
9.4
Mixed reports but several guests praise staff as very friendly and respectful ('طاقم العمل قمة في الاحترام', 'The staff is very friendly', 'الاستقبال محترم'); some incidents of unprofessional behavior and extra charging noted, but overall interpersonal service and reception are frequently highlighted positively.
Location
8.8
Location repeatedly praised ('location is great', 'قريب من كل حاجه', 'sea view room was exceptional', 'قريب من البحر'); a strong positive across reviews.
Room Quality
5.2
Mixed: some guests enjoyed sea-view rooms and found rooms comfy, while others noted old/worn furniture, small bathrooms, noisy staff interruptions, cramped layouts and issues with beds/fridge.
Amenities
7
Amenities are limited in places (no pool, no private beach, small parking, occasional elevator issues, WiFi speed problems) but basic services (WiFi, parking, bar) exist; overall slightly above average due to available essentials.
Value for Money
4.8
Several guests complained about extra unexpected charges, poor value from the restaurant and disappointing breakfasts; explicit complaints about being charged extra despite booking.com payment lower the score.
Food and Beverage
5.4
Food receives mixed-to-negative feedback: multiple guests found hotel restaurant food and breakfast disappointing or limited in variety, though a few noted breakfast 'somewhat good' or 'nice but needs more variety'.
Overall Experience
6.4
Overall sentiment is mixed: some guests describe a very good or amazing stay (notably sea-view rooms and friendly staff), while others call it a worst experience and say they will never return due to cleanliness, charges and facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 20:13

Property Description

Luxurious Beachfront Stay

Prime Location: Jewel Port Said Hotel offers 4-star beachfront accommodation with a shared lounge, terrace, and restaurant. Family rooms are available for a comfortable stay.

Modern Amenities: Each unit is equipped with air conditioning, flat-screen TV, minibar, and free toiletries. Some rooms offer stunning city views and all have balconies. Bed linen and towels are provided in every room.

Exceptional Service: The hotel's reception staff is fluent in Arabic and English, ensuring a warm welcome and seamless communication for guests.

Book your beachfront retreat at Jewel Port Said Hotel for a memorable stay by the sea!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.4
Based on 315 reviews
Cleanliness: 4.2
Service: 9.4
Location: 8.8
Room Quality: 5.2
Amenities: 7
Value for Money: 4.8
Food and Beverage: 5.4
Overall Experience: 6.4
B
Bassem • solo_traveller • eg
10
Pros:

طاقم العمل قمة في الاحترام
المكان نضيف وممتاز

Cons:

المصعد معطل من الوقت للاخر

2026-07-25 • via Nuitee
M
Mahmoud • solo_traveller • eg
7
Pros:

The staff is very friendly 😁.

Cons:

There is no pool, no private beach ⛱️.
No activities can you do in the hotel.

2026-07-23 • via Nuitee
G
Gehad • family_with_children • eg
8
overall experience was very good
Pros:

The location is great, the staff were friendly.. and the stay was amazing and comfy.

Cons:

the bathroom door and the smell in it could be better.
also the food in the hotel's restaurant wasn't good as a value for money or even the taste .. I don't recommend eating in it.

2026-07-22 • via Nuitee
A
Ahmed • couple • eg
7
2026-07-22 • via Nuitee
M
Mohamed • extended_group • us
5
i will not do it again
Pros:

only location

Cons:

the bed was not clean. almost no freidg only mini one and its was very hot and we need cold water.
the breakfast very disappointing

2026-07-22 • via Nuitee
R
Rishi • extended_group • in
1
Totally a fraud restaurant & they charging extra money
Pros:

Nothing

Cons:

Hotel staff was totally unprofessional. They charged extra money over and above the amount paid at booking.com stating the reason that we don’t recognize the deal of booking.com

2026-07-21 • via Nuitee
جروحي • family_with_children • eg
1
اخبار غير موفق
Pros:

لا شئ

Cons:

الغرف والنظافة صفر

2026-07-16 • via Nuitee
A
Ali • family_with_children • kw
1
حاجه غلط اول مرا اتعامل في هذا الموقف في مصر انه فندق يأخذ بالجنيه المصري ولا يعطوني فاتوره الدفع
Pros:

لاشي

Cons:

بعد مادفعت من برنامج بوكنق الرسوم والضرائب كامل وبعد ماوصلت الى الفندق دفعني عند الرسبشن 3 الاف و970
جنيه مصري وقالولي لي نريد بالمصري وليس بالدولار ولا عطوني فاتوره الدفع

2026-07-16 • via Nuitee
سعاد • family_with_children • eg
5
2026-07-15 • via Nuitee
M
MESHAL • couple • sa
1
اسواء تجربة سكن مرت على على مدار سنوات السفر التي تجاوزت 25 عاما
Pros:

لإفطار نوعا ما جيد

Cons:

للأسف المرافق قديمة الإطلالة ليست مباشرة على البحر كما يدعون اغلب الأثاث قديم ومهترئ وخصوصا في الممرات الحمام ضيق لايوجد عزل أصوات العمال مزعجة لايحترمون خصوصية العميل يتصلون متى ما اردوا ويطرقون الباب متى ما أرادوا قاموا برفع السعر عند تبديل الغرفة براقة 20 دولارا خلافا لما جاء في الموافقة على ترقية الغرفة ولم تحل المشكلة إلا بعد الاتصال على بوليس النجدة.

2026-07-14 • via Nuitee
E
Elbakry • family_with_children • eg
8
المكان مناسب والخدمات جيدة وقريب من البحر واستاد بور سعيد
Pros:

جيد

Cons:

لا شيء

2026-07-12 • via Nuitee
F
Farag • solo_traveller • eg
5
Will never do it again
Pros:

Staff at reception and restaurant were the only good thing.

Cons:

- Housekeeping
- fare relative to location and room area.
- poor food varieties at breakfast

2026-07-11 • via Nuitee
M
Mohamedalkhatib • solo_traveller • eg
10
فندق كويس جدا ومكانه ممتاز
Pros:

الفندق اولا موقعه كويس جدا قريب من كل حاجه والفندق نظيف جدا والغرف نظيفة والخدمة ممتازة والاستقبال محترم وفي خدمة واي فاي وكمان باركينج للسيارات ومتعاونين للغاية ،

Cons:

الافطار حلو جدا بس محتاج تنوع ويبقى في اختيارات اكتر بس ، الغرفة كانت 2 سرير بس يعني متوسطين وعلشان نتغلب على الموضوع لزقنا السريرين في بعض لأنهم على عجل متحرك

2026-07-10 • via Nuitee
A
Ahmed • family_with_children • eg
1
سيء جدا - الشاطيء اسوأ شيء - والصور غير مطابقة للواقع
2026-07-10 • via Nuitee
S
sourour • solo_traveller • eg
10
2026-07-08 • via Nuitee
S
Safinaz • solo_traveller • eg
10
2026-07-08 • via Nuitee
A
aboyomna • solo_traveller • eg
8
فندق رائع
Pros:

الفندق جميل و نظيف جدا و هادئ

Cons:

ملحوظة بسيطة
ياريت زيادة زجاجات المياه ..زجاجة واحدة صغيرة طبعا لا تكفي !

2026-07-07 • via Nuitee
M
Mina.Soliman • solo_traveller • eg
8
2026-07-07 • via Nuitee
N
Nagwan • solo_traveller • ae
8
Pros:

The sea view room was expectinal in terms of view and location

Cons:

WiFi speed and Internet access

2026-07-01 • via Nuitee
K
Khaled • couple • eg
1
2026-06-30 • via Nuitee