New Star Zamalek Hotel

Hotels
•
Independent
7.6 (30 reviews)
34B Yehia Ibrahim, Cairo, Cairo, 11561 , Cairo , EG
20-1111189504

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Excellent location (Zamalek/close to Nile and center)
Friendly, helpful staff
Spacious/comfortable rooms (reported by several guests)
Safe neighbourhood with good evening activity
Good/complete breakfast (reported by some)
Cons:
Poor cleanliness / dirty bathrooms reported
Limited breakfast variety or poor restaurant quality
Perceived as overpriced / poor value for money by some
Worn or degraded appearance in places
Noise (school nearby) and occasional construction

Categories

Cleanliness
5.2
Multiple reviews note dirtiness and insufficient cleaning (dirty bathroom, used soap, generally 'sujo'/'degradado'); cleanliness is a clear weakness.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating in several reviews, though one comment noted reception was only 'OK' and not very welcoming.
Location
9.2
Consistently praised: excellent position, close to Nile and center, Zamalek seen as safe and convenient — the strongest positive theme.
Room Quality
7.5
Mixed reports: several guests had large, comfortable rooms and clean rooms, while others mentioned small or simply-appointed rooms and visible wear.
Amenities
8
Limited explicit comments; mentions of convenient local amenities and 'commodities' imply standard, useful onsite/nearby facilities for this location.
Value for Money
6.6
Mixed to negative: some say price-quality is not good or 'caro', one says quality/price OK — overall perceived as below expectations on value.
Food and Beverage
6.6
Breakfast and restaurant received mixed to negative comments: some praised the breakfast, but several noted poor variety or that the restaurant does not meet standards.
Overall Experience
9
Despite issues with cleanliness and food, the consistently excellent location and very helpful staff lead to a broadly positive overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 22:29

Property Description

Welcome to New Star Zamalek Hotel, your urban oasis in the heart of Cairo!

Comfortable Accommodations
Experience tranquility in our 33 air-conditioned rooms featuring LED televisions and complimentary wireless internet. Each room is designed for your convenience, ensuring a restful stay.

Gourmet Dining
Indulge in a delightful culinary experience at our on-site restaurant, where a complimentary buffet breakfast awaits every morning from 7:00 AM to 10:00 AM, setting the tone for your day.

Unmatched Services
Enjoy our exceptional concierge services, a 24-hour front desk, and multilingual staff ready to assist you. With dry cleaning and laundry services available, you can focus on enjoying your time in the vibrant city.

Book your stay at New Star Zamalek Hotel today and immerse yourself in the beauty of Cairo!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 30 reviews
Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 9
A
Abdulrhman • solo_traveller • sa
4
Pros:

اعجبني بعض الموظفين فقط

Cons:

عدم اعطائي الماء الا بكميات قليله جدا

2026-07-25 • via Nuitee
A
Ana Claudia • extended_group • br
10
Pros:

Funcionario

Cons:

Comida pode melhorar

2026-07-25 • via Nuitee
J
Joe • couple • gb
8
Pros:

Decent hotel, good location walking distance to alot of restaurants nearby. Breakfast was very good and traditional. Rooms were good and spacious with good aircon, all staff lovely. Area felt very safe. Was a lot better than I expected would deffo stay again!

Cons:

Shower pressure wasn’t great and beds were very tough. Did know about this from the reviews.

2026-07-21 • via Nuitee
J
joao • solo_traveller • br
10
Cons:

The property have to give recepies imediately after payement not few hours later. I paid for a transfer to the airport and it took a lot of time (the whole afternoon) for me to get back the receipt.

2026-07-20 • via Nuitee
K
Kenji • solo_traveller • us
8
2026-07-19 • via Nuitee
عمار صادق حسين • couple • ae
9
كانت اقامة مريحة لان الموظفين بالفندق كانوا طيبين وودودين
Pros:

الموظفون ودودين والافطار جيد

Cons:

وضع ساعة بالغرفة وموقع القبلة للصلاة

2026-07-18 • via Nuitee
A
Abukar Abdi • solo_traveller • gb
5
2026-07-17 • via Nuitee
H
H • solo_traveller • nl
8
Kamer was super goed alleen het personeel kan wel wat respectvoller zijn
Pros:

Kamer was super fijn, schoon en met airco.
Douchespulletjes waren aanwezig

Cons:

Personeel was niet super vriendelijk, is dit omdat ik als Egyptenaar kom en niet als toerist?
Dame achter de receptie behandelde me als minderwaardig

2026-07-13 • via Nuitee
G
Ghurmullah • couple • sa
4
لايصلح للالقامه
Pros:

الشي الجيد الفطور عندهم جيد

Cons:

فيه عمليه تضليل الفندق المعروض في صورة العرض غير صحيحه وكذلك مقاس الغرفه حاطين 40 م وهي 16 م مخالف لما في العرض في البوكنج ولدي صور للفندق قديم متهلاك وايس ماهو معروض في البوكنج

2026-07-12 • via Nuitee
M
Marília Gabriela Parente • solo_traveller • br
9
2026-07-11 • via Nuitee
D
DESPOINA • solo_traveller • gr
4
Pros:

Βρίσκεται σε πολύ εξυπηρετική τοποθεσία!

Cons:

Εκτος από ένα ζευγάρι πετσέτες το δωμάτιο δεν είχε καμία άλλη παροχή. Ζητήσαμε να μας φέρουν ένα δεύτερο ζευγάρι. Δεν είχε ζεστό νερό καμία μέρα και η διαμονή ήταν 5 μέρες. Ήρθε υδραυλικός δύο φορές και δεν επισκευάστηκε.Το σιφόνι στο ντους είχε βουλώσει.Δεν είχε πιστολάκι για μαλλιά. Είχε μόνο ένα μικρό σαπούνι. Το πρωινό ήταν μέτριο.

2026-07-09 • via Nuitee
E
Emina • family_with_children • ca
8
Beau séjour, bon emplacement
Pros:

L’emplacement était parfait, c’est sécuritaire et le personnel est gentil

Cons:

L’hôtel est un peu vieux ainsi que l’aménagement mais je pense que c’est comme ça un peu partout à zamalek

2026-07-07 • via Nuitee
H
hamad • couple • sa
10
2026-07-04 • via Nuitee
O
Olga • solo_traveller • cz
10
2026-06-28 • via Nuitee
S
Shact • solo_traveller • za
7
Pros:

Location is great as its not one of the busiest streets and therefore not as noisy as it could be.
Nice staff
The room is well-sized but could do with a bathroom refresh.
Great view from room 703
Comfy bed

Cons:

The hotel was fine but definitely looks old
My biggest issue was there being no water at all overnight and terrible water pressure.
Worst of all, I complained about the water overnight and two men came to knock on my door which was a it much for me alone in my room..

2026-06-28 • via Nuitee
C
Carolina Isabel • couple • cl
8
Vacaciones
Pros:

Tiene buena ubicación en zamalek que es un sector residencial

Cons:

Mejorar el desayuno

2026-06-27 • via Nuitee
A
ammar • couple • my
8
2026-06-25 • via Nuitee
A
Anazawa • solo_traveller • eg
8
Pros:

nice location and nice staff.

2026-06-20 • via Nuitee
M
Moyassar Fedil • solo_traveller • gb
8
2026-06-19 • via Nuitee
R
Rogernolasco • couple • br
7
Local estratégico, quarto com bosm espaço e confortável, porém não funcionava chuveiro quente.
Pros:

Bom café da manhã, quarto com ótimo tamanho e confortável e localização estratégica para quem quer ficar poucos dias na cidade e visitar os sítios arquiológicos.

Cons:

Quarto fornecido sem o funcionamento da água quente do chuveiro, também com um vazamento na pia e um defeito na maçaneta da porta do quarto.

2026-06-18 • via Nuitee