New Star Zamalek Hotel

Hotels
34B Yehia Ibrahim, Mohammed Mazhar, Zamalek, Cairo Governorate , Cairo , eg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location (Zamalek/close to Nile and center)
Friendly, helpful staff
Spacious/comfortable rooms (reported by several guests)
Safe neighbourhood with good evening activity
Good/complete breakfast (reported by some)
Cons:
Poor cleanliness / dirty bathrooms reported
Limited breakfast variety or poor restaurant quality
Perceived as overpriced / poor value for money by some
Worn or degraded appearance in places
Noise (school nearby) and occasional construction

Categories

Cleanliness
5.2
Multiple reviews note dirtiness and insufficient cleaning (dirty bathroom, used soap, generally 'sujo'/'degradado'); cleanliness is a clear weakness.
Service
8.7
Staff repeatedly described as kind, helpful and accommodating in several reviews, though one comment noted reception was only 'OK' and not very welcoming.
Location
9.2
Consistently praised: excellent position, close to Nile and center, Zamalek seen as safe and convenient — the strongest positive theme.
Room Quality
7.5
Mixed reports: several guests had large, comfortable rooms and clean rooms, while others mentioned small or simply-appointed rooms and visible wear.
Amenities
8
Limited explicit comments; mentions of convenient local amenities and 'commodities' imply standard, useful onsite/nearby facilities for this location.
Value for Money
6.6
Mixed to negative: some say price-quality is not good or 'caro', one says quality/price OK — overall perceived as below expectations on value.
Food and Beverage
6.6
Breakfast and restaurant received mixed to negative comments: some praised the breakfast, but several noted poor variety or that the restaurant does not meet standards.
Overall Experience
9
Despite issues with cleanliness and food, the consistently excellent location and very helpful staff lead to a broadly positive overall experience for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-16 22:29

Property Description

City Views and Convenient Location - Situated in Cairo, New Star Zamalek Hotel offers stunning views of the city and is conveniently located near major attractions like Tahrir Square, the Egyptian Museum, and Cairo Tower.

Comfortable Accommodation and Amenities - This 3-star hotel provides air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and private bathroom. Guests can enjoy a buffet or continental breakfast and dine at the on-site restaurant offering American and Middle Eastern cuisine.

Exceptional Service and Hospitality - With a 24-hour front desk, concierge service, and tour desk, guests at New Star Zamalek Hotel can expect exceptional service and hospitality throughout their stay. Book now to experience the perfect blend of comfort and convenience in Cairo.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 5.2
Service: 8.7
Location: 9.2
Room Quality: 7.5
Amenities: 8
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 9
S
Sofia • couple • pt
10
2026-08-28 • via Nuitee
I
Igličar • solo_traveller • si
10
Pros:

All the staff is very friendly and helpful. Hotel location is very good close to main street and metro.

2026-08-25 • via Nuitee
A
Akram • couple • sd
3
2026-08-25 • via Nuitee
S
Saavedra • couple • ca
8
2026-08-24 • via Nuitee
جاد • solo_traveller • sa
8
2026-08-23 • via Nuitee
I
Ignacio Daniel • solo_traveller • ar
10
Prácticamente un departamento
Pros:

Debe ser la habitación de hotel más grande en la que me hospede, gigante, una sala, la habitación, una especie de cocinita con la heladera y un baño gigante. El personal espectacular, cualquier cosa que necesitarás se encargaban inmediatamente de solucionarlo. Una seguridad muy buena. Sobre la ubicación según tengo entendido, lo bueno de esa zona es que no se escuchan los ruidos exagerados de bocinas del Cairo, lo que es cierto, de ahí en más el Cairo sigue siendo el Cairo.

2026-08-20 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
M
Mohammad • solo_traveller • sa
8
2026-08-14 • via Nuitee
A
abu • solo_traveller • sa
8
2026-08-13 • via Nuitee
K
KHALED • solo_traveller • sa
4
2026-08-12 • via Nuitee
A
Akira • solo_traveller • nl
8
2026-08-10 • via Nuitee
O
Omar • couple • sa
9
الطاقم و الموقع و النظافة كلها ممتازة
Pros:

الطاقم
الموقع
النظافة

Cons:

لاشيء

2026-08-08 • via Nuitee
O
Omar • couple • sa
9
الطاقم و الموقع و النظافة كلها ممتازة
Pros:

الطاقم
الموقع
النظافة

Cons:

لاشيء

2026-08-08 • via Nuitee
M
Mohammad • solo_traveller • sa
10
2026-08-08 • via Nuitee
M
Majed • extended_group • sa
6
مناسبه للسعر
Pros:

السعر والموظفين فقط

Cons:

الاثاث قديم والسرير غير مريح جدا والمصعد يتأخر ولا يوجد غير مصعد واحد

2026-08-06 • via Nuitee
M
Mohammed • solo_traveller • sa
10
2026-08-06 • via Nuitee
A
ABDULLAH • couple • sa
10
Pros:

Nice city view

Cons:

Everything was excellent

2026-08-05 • via Nuitee
S
Samah • solo_traveller • sa
10
Pros:

الاهتمام. والامان والخدمة

2026-08-05 • via Nuitee
M
Mohamed • couple • sa
7
2026-08-02 • via Nuitee