Mercure Kyoto Station

Hotels
•
Mercure
8.7 (2130 reviews)
Shimogyo-ku Aburanokojicho 288 , Kyoto , JP
+81 75-343-5533

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Small room size
Limited breakfast selection

Categories

Cleanliness
7.94
Housekeeping didn’t clean the room during the entire stay; some cleanliness issues noted in reviews.
Service
9.41
Staff were described as friendly and welcoming in multiple reviews.
Location
8.95
Convenient location near Kyoto station, but some reviews mentioned it wasn't as close as expected.
Room Quality
8.4
Rooms were spacious and comfortable, but some guests found them too small or dark.
Amenities
8.43
Facilities were generally well-received, but breakfast options could be improved.
Value for Money
8.89
Overall value perceived as good, with some concern about the room's view.
Food and Beverage
8.44
Breakfast received positive feedback, although some guests noted limited selection.
Overall Experience
9.11
Many positive mentions of a comfortable stay; some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Comfort and Convenience
Mercure Kyoto Station, a newly built 4-star hotel in the heart of Kyoto, offers air-conditioned rooms with free WiFi, a restaurant, and a bar. Each room features a private bathroom, flat-screen TV, and safety deposit box for your comfort and security.

Delicious Dining Options
Start your day with a delectable breakfast buffet offering American and Asian choices. Whether you prefer a hearty meal or something lighter, our restaurant has something for everyone.

Multilingual Support and Nearby Attractions
Our friendly staff speak English, French, Japanese, and Chinese to cater to your needs. Explore nearby attractions like Sanjusangen-do Temple and Kyoto International Manga Museum, all easily accessible from Mercure Kyoto Station.

Book your stay now at Mercure Kyoto Station for a memorable and convenient experience in Kyoto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2130 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.11
J
joshua • couple • nz
10
2026-09-17 • via Nuitee
L
LUCIA • solo_traveller • it
8
2026-09-17 • via Nuitee
E
Eileen • couple • gb
8
Location excellent. Staff super helpful. Very comfortable room
Pros:

Location is about 800m from station

2026-09-15 • via Nuitee
M
MARIKO • couple • jp
8
2026-09-09 • via Nuitee
K
khin • couple • ae
5
2026-09-09 • via Nuitee
L
Larissa • couple • ch
8
2026-09-06 • via Nuitee
O
Olivia • couple • au
7
2026-09-04 • via Nuitee
T
THANG • solo_traveller • vn
9
2026-09-03 • via Nuitee
T
Tania • solo_traveller • ae
8
2026-09-02 • via Nuitee
B
Bettiol • couple • it
9
2026-09-02 • via Nuitee
G
Gaku • couple • jp
8
2026-08-31 • via Nuitee
J
John • family_with_children • us
8
Ok
Pros:

It was a clean location

Cons:

When I was forwarding my luggage to the next hotel, the front desk manager called the other hotel to inform them that we had multiple pieces of luggage. I’m not sure what the purpose of that call was, especially since we had paid for two rooms at this location.

Because of that call, the next hotel began questioning us about how many people would be staying there. I told them that we could discuss that directly when we arrived. I found the situation unnecessary and uncomfortable, and I’m still unclear as to why the front desk manager felt the need to contact the other hotel about our luggage in the first place.

2026-08-31 • via Nuitee
W
Weliner Alber • family_with_children • au
10
2026-08-30 • via Nuitee
W
Wongsatorn • extended_group • th
10
2026-08-29 • via Nuitee
G
GIULIA • couple • it
9
Soggiorno perfetto! Posizione della struttura ottima, sia per la stazione che per i bus. Camera di design, spaziosa e do
Pros:

Camera di design, grande e confortevole, con ogni tipologia di tecnologia e servizio all’interno.

Cons:

Il personale dovrebbe parlare un po’ più di inglese.

2026-08-28 • via Nuitee
B
Benazir • family_with_children • bd
8
Lovely ambience and great location
Pros:

Very well furnished and close from the station.

Cons:

No nearby convenience store

2026-08-25 • via Nuitee
A
Alessio • couple • it
9
Fantastic stay
Pros:

A top-class establishment in an excellent location. The staff are very friendly and helpful. Highly recommended

2026-08-22 • via Nuitee
A
Alessandro • couple • it
9
Pros:

colazione

Cons:

Posizione

2026-08-21 • via Nuitee
R
Rebecca • extended_group • au
10
We’ll definitely be recommending this hotel!
Pros:

A superbly comfortable hotel in a great location, close to the station. Superb decor, comfortable rooms and delicious meals in the restaurant. The cocktails were also great!

2026-08-20 • via Nuitee
R
Raymond • couple • jp
9
2026-08-16 • via Nuitee