Mercure Kyoto Station

Hotels
•
Mercure
8.7 (2130 reviews)
Shimogyo-ku Aburanokojicho 288 , Kyoto , jp
+81 75-343-5533

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Small room size
Limited breakfast selection

Categories

Cleanliness
7.94
Housekeeping didn’t clean the room during the entire stay; some cleanliness issues noted in reviews.
Service
9.41
Staff were described as friendly and welcoming in multiple reviews.
Location
8.95
Convenient location near Kyoto station, but some reviews mentioned it wasn't as close as expected.
Room Quality
8.4
Rooms were spacious and comfortable, but some guests found them too small or dark.
Amenities
8.43
Facilities were generally well-received, but breakfast options could be improved.
Value for Money
8.89
Overall value perceived as good, with some concern about the room's view.
Food and Beverage
8.44
Breakfast received positive feedback, although some guests noted limited selection.
Overall Experience
9.11
Many positive mentions of a comfortable stay; some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Comfort and Convenience
Mercure Kyoto Station, a newly built 4-star hotel in the heart of Kyoto, offers air-conditioned rooms with free WiFi, a restaurant, and a bar. Each room features a private bathroom, flat-screen TV, and safety deposit box for your comfort and security.

Delicious Dining Options
Start your day with a delectable breakfast buffet offering American and Asian choices. Whether you prefer a hearty meal or something lighter, our restaurant has something for everyone.

Multilingual Support and Nearby Attractions
Our friendly staff speak English, French, Japanese, and Chinese to cater to your needs. Explore nearby attractions like Sanjusangen-do Temple and Kyoto International Manga Museum, all easily accessible from Mercure Kyoto Station.

Book your stay now at Mercure Kyoto Station for a memorable and convenient experience in Kyoto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 2130 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.11
A
Alessio • couple • it
9
Fantastic stay
Pros:

A top-class establishment in an excellent location. The staff are very friendly and helpful. Highly recommended

2026-08-22 • via Nuitee
A
Alessandro • couple • it
9
Pros:

colazione

Cons:

Posizione

2026-08-21 • via Nuitee
R
Rebecca • extended_group • au
10
We’ll definitely be recommending this hotel!
Pros:

A superbly comfortable hotel in a great location, close to the station. Superb decor, comfortable rooms and delicious meals in the restaurant. The cocktails were also great!

2026-08-20 • via Nuitee
R
Raymond • couple • jp
9
2026-08-16 • via Nuitee
M
Mohammed • family_with_children • fr
10
2026-08-13 • via Nuitee
Y
Yao • couple • cn
4
2026-08-12 • via Nuitee
P
Pawel • family_with_children • pl
9
2026-08-12 • via Nuitee
M
Meltem • family_with_children • tr
8
Above average
Pros:

The front desk staff were very helpful. The housekeeping service was excellent. The hotel is very close to the station, and the location is very convenient overall.

Cons:

the staff working in the restaurant and kitchen were quite unfriendly and rarely smiled. Unfortunately, I did not enjoy the food, and there was not even any cheese available.

2026-08-12 • via Nuitee
C
CHRIS • family_with_children • nl
9
Prima heel fijn hotel op super locatie
Pros:

Prima locatie bij station. Kamers goed en ontbijt uitgebreid

Cons:

Lay-out van ontbijtbuffet is onlogisch waardoor je veel op en neer moet lopen.prijs restaurant aan de hoge kant kwalitatief wel goed

2026-08-10 • via Nuitee
C
Chera • family_with_children • nl
8
Ik zou niet zo snel weer hier heen gaan puur omdat zo afgelegen is.
Pros:

Het was dichtbij station.

Cons:

Het was wat afgelegen niet gelijk in winkelcentra. Daarnaast was een van de personeel meneer Mattew echt niet oké, was onbeschoft en niet kind vriendelijk. De rest van personeel geen problemen mee waren ook behulpzaam.

2026-08-08 • via Nuitee
S
Snehal • couple • in
8
2026-08-07 • via Nuitee
S
silvia • solo_traveller • es
5
Pros:

La ubicación que tiene el hotel

Cons:

Que se nos pasó que salieamos ese día del hotel y nos penalizaron por 2 horas

2026-08-04 • via Nuitee
C
Cheng Min • solo_traveller • tw
8
2026-08-04 • via Nuitee
T
TESHENG • family_with_children • tw
10
2026-08-04 • via Nuitee
Y
Yi Ting • couple • tw
8
Location, decor, breakfast and staff were really really great. Overall stay experience was good except for no proper de
Pros:

Location and friendly staff

Cons:

No proper desk in the room and no view

2026-08-03 • via Nuitee
K
Kristine • couple • us
10
2026-08-03 • via Nuitee
S
Stefano Emilio Ignacio • solo_traveller • it
9
2026-08-02 • via Nuitee
B
Bernardo • family_with_children • br
8
Hotel bel localizado, perto da estação de Quioto, quartos luxuosos e que comportou minha família bem.
Pros:

Hotel próximo a estação, quarto confortável, peguei o com sofá cama e acomodou minha família bem, o quarto em sí é im pouco apertado. Café da manhã farto.

Cons:

Quarto um pouco apertado, mas normal para o padrão japonês.

2026-07-24 • via Nuitee
G
Gema • solo_traveller • es
10
Excelente elección
Pros:

Excelente ubicación, cercano a Kioto Station, limpio y cuidado y con un diseño acogedor y moderno

2026-07-21 • via Nuitee
A
Asuncion • extended_group • es
9
2026-07-17 • via Nuitee