Mercure Kyoto Station

Hotels
•
Mercure
8.7 (2062 reviews)
Shimogyo-ku Aburanokojicho 288 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Cons:
Cleanliness issues
Small room size
Limited breakfast selection

Categories

Cleanliness
7.94
Housekeeping didn’t clean the room during the entire stay; some cleanliness issues noted in reviews.
Service
9.41
Staff were described as friendly and welcoming in multiple reviews.
Location
8.95
Convenient location near Kyoto station, but some reviews mentioned it wasn't as close as expected.
Room Quality
8.4
Rooms were spacious and comfortable, but some guests found them too small or dark.
Amenities
8.43
Facilities were generally well-received, but breakfast options could be improved.
Value for Money
8.89
Overall value perceived as good, with some concern about the room's view.
Food and Beverage
8.44
Breakfast received positive feedback, although some guests noted limited selection.
Overall Experience
9.11
Many positive mentions of a comfortable stay; some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Modern Comfort and Convenience
Mercure Kyoto Station, a newly built 4-star hotel in the heart of Kyoto, offers air-conditioned rooms with free WiFi, a restaurant, and a bar. Each room features a private bathroom, flat-screen TV, and safety deposit box for your comfort and security.

Delicious Dining Options
Start your day with a delectable breakfast buffet offering American and Asian choices. Whether you prefer a hearty meal or something lighter, our restaurant has something for everyone.

Multilingual Support and Nearby Attractions
Our friendly staff speak English, French, Japanese, and Chinese to cater to your needs. Explore nearby attractions like Sanjusangen-do Temple and Kyoto International Manga Museum, all easily accessible from Mercure Kyoto Station.

Book your stay now at Mercure Kyoto Station for a memorable and convenient experience in Kyoto!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 2062 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.11
P
Pablo • couple • es
10
2026-05-30 • via Nuitee
G
Gérard • solo_traveller • fr
9
Bon séjour
Pros:

Accueil aimable disponible belle décoration

Cons:

Le service au restaurant un peu laborieux et ne pas pouvoir dîner lorsqu'il y a un groupe

2026-05-27 • via Nuitee
W
Wayne • family_with_children • au
8
2026-05-26 • via Nuitee
Y
Yasmine • solo_traveller • de
9
Klasse, dieses Hotel würde ich immer wieder buchen!
Pros:

- Nähe zum Bahnhof
- Ambiente des Hotels
- Großes Zimmer
- Riesiges Frühstücksbüffet
- Kostenloser Wasserservice
- Koffertransfer zum nächsten Hotel
- Bushaltestelle direkt neben dem Hotel
- Keine Waschmaschine im Hotel selbst, aber 2 Minuten zu Fuß ein Coinlaundry

Cons:

- Zimmer zur Straße hin, für uns okay, für manche eventuell störend
- Fenster kann man nicht öffnen

2026-05-24 • via Nuitee
A
Ashley • couple • au
3
It was ok
Pros:

The staff were nice, and the rooms were comfortable.

Cons:

The cleanliness isn’t great, the shower was very dirty, in 2x rooms we had. We asked to move rooms, and the next rooms were also dirty. Mould in the grout, and orange grime build up on the floors. Very very poor.

2026-05-23 • via Nuitee
D
Dushyant Singh • family_with_children • in
6
The hotel’s location is excellent — very close to Kyoto Station, with plenty of restaurants and a large mall nearby. Unf
Pros:

Location

Cons:

Check in time and broken sofa bed

2026-05-23 • via Nuitee
T
Tina • solo_traveller • bg
10
2026-05-16 • via Nuitee
T
Tina • solo_traveller • bg
10
2026-05-16 • via Nuitee
M
María • couple • es
10
Pros:

Muy limpio y cómodo.

Cons:

Lejos y mal comunicado de los puntos de interés.

2026-05-14 • via Nuitee
I
IBRAHIM EFE • couple • tr
9
otel şık ve sempatik bir oteldi, personel çok yardımcıydı.
Cons:

Oda küçük ve karanlıktı ışıklandırma yetersiz.

2026-05-13 • via Nuitee
B
Begoña • couple • es
10
Hotel nuevo y moderno , cerca de la estación
Pros:

La habitación muy amplia y actual, bonita y cama muy cómoda. Y el baño , mucho más moderno que todos los que había visto en Japón en 1 días de viaje.
Desayuno muy bueno con variedad suficiente de opciones occidentales

Cons:

Poca luz en el baño para poder maquillarse una mujer y vendría bien un espejo de aumento, muy habitual en este tipo de hoteles

2026-05-12 • via Nuitee
S
sophie • family_with_children • be
9
Chambre spacieuse. Jolie décoration. Bon petit déjeuner. Chouette bar. Bon accueil
2026-05-11 • via Nuitee
J
Jennifer • solo_traveller • gb
10
2026-05-10 • via Nuitee
J
Jarwin • couple • au
10
2026-05-08 • via Nuitee
G
Georgios • solo_traveller • gb
10
2026-05-08 • via Nuitee
A
Amy • solo_traveller • gb
10
Sleek and modern hotel offering everything you need.
Pros:

I would not hesitate to recommend this hotel. It caters very well to Westerners but still had a bit of a Japanese influence with the decor. The room was clean, comfortable and very modern. The staff were very helpful and accommodating. I was particularly impressed with the restaurant because the presentation of food, service from staff and overall vibe was much more sophisticated than expected. Overall I really enjoyed this hotel and was very impressed with my experience for the price. At the end of long days walking and sightseeing I found myself looking forward to retreating to this hotel for some comfort. If I ever return to Kyoto I will be staying here.

Cons:

The only thing I can think of that would have made my stay better is if there was some cows milk to accompany the teas and coffees in the room.

2026-05-07 • via Nuitee
L
Livia Jana • couple • ch
7
2026-05-06 • via Nuitee
K
Kristina • couple • hr
10
2026-05-06 • via Nuitee
D
D. E. Kekeli • family_with_children • tg
10
2026-05-05 • via Nuitee
E
Emily • solo_traveller • gb
10
2026-05-05 • via Nuitee