Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Great staff service
Beautiful room design
Cons:
Staff disorganization in some instances
Minor comfort issues with the bed

Categories

Cleanliness
9.39
Rooms were clean and well-maintained, with a spacious and comfortable bathroom.
Service
9.36
Staff were proactive and accommodating, though some disorganization was noted.
Location
9.9
Excellent location near significant Tokyo attractions and convenient transport options.
Room Quality
9.35
Rooms were aesthetically pleasing and well-designed, with many thoughtful details.
Amenities
9.38
Great variety of amenities, with complimentary drinks and well-stocked minibars.
Value for Money
9.34
Overall good value considering the quality of service and amenities provided.
Food and Beverage
9.39
Enjoyable breakfast with great coffee; other dining options were also praised.
Overall Experience
9.86
A fantastic stay with numerous positive aspects, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:47

Property Description

Luxurious Accommodation with Stunning City Views

Exquisite Dining Options

Convenient Location near Popular Attractions

Indulge in a luxurious stay at THE AOYAMA GRAND HOTEL, where you can enjoy air-conditioned rooms with modern amenities and breathtaking city views. The hotel's restaurant offers a diverse menu including American, Chinese, and Indonesian cuisine, with special dietary options available upon request. Situated in Tokyo's vibrant district, you'll be just steps away from Aoyama Kumano Shrine, Meiji Jingu Stadium, and more. Don't miss the chance to experience comfort, convenience, and top-notch service at THE AOYAMA GRAND HOTEL. Book your stay now for an unforgettable Tokyo getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    People no matter the age stay for ¥12,100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 5000 per day.

Location

Guest Reviews

9.5
Based on 1054 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.86
M
Maximilian • couple • de
10
Best 5* I’ve ever been to
Pros:

Great room, great staff, great food, perfect style, so clean, perfect place overall

Cons:

-

2026-06-18 • via Nuitee
W
Weltenbummler • couple • de
10
2026-06-15 • via Nuitee
E
Emily • family_with_children • au
10
This is our second stay at this hotel. The staff are absolutely wonderful. Nothing is too much trouble and they are very
Pros:

Great location, we love the area. The rooms are beautiful and so comfortable. Amenities are fantastic. We love everything about this hotel.

2026-06-15 • via Nuitee
R
Rattana • solo_traveller • us
10
2026-06-13 • via Nuitee
S
Stephanie • solo_traveller • be
9
Bon choix pour notre séjour
Pros:

Belle hotel, bien situé, personnel charmant.
Au niveau de la réception, il y a le bar et le restaurant, il y a toujours du monde et une bonne ambiance, des que nous arrivons.

2026-06-13 • via Nuitee
T
Thaveesh • couple • au
10
2026-06-11 • via Nuitee
E
Erik • solo_traveller • se
10
2026-06-07 • via Nuitee
G
George • couple • mc
9
A really great hotel with wonderful staff in an excellent location
Pros:

Breakfast had good quality and variety. When I asked for greek yoghurt (which they did not have in the main breakfast area) the staff went to the other restaurant and obtained greek yoghurt for me on both days we had breakfast. Poached eggs were prepared perfectly. My wife's Acai Bowl was beautifully presented and there was complimentary champagne at breakfast. There was also a complimentary mini bar including alcoholic drinks throughout our stay. We did not abuse this. The location is great for getting to all the central areas of Tokyo. Shibuya, Roppongi, Omotesando, Asakusa. The staff were friendly and helpful and arranged to send our cases directly to Kyoto to our next hotel while we went to Mount Fuji for a few days. I wish we had stayed there a few more days! The atmosphere (Vybe!) at the hotel is very young and busy, particularly the Belcomo restaurant which seemed to be fully booked every night we were there. We had and enjoyable lunch there.

Cons:

The Room Service was a little limited. I don't want to complain because overall we thought the hotel was excellent, but there were very limited choices in Room Service according to the time of day. Understand that you cannot serve breakfast all day, but other items could have more flexibility. For example you could not order Tonkatsu ( a fairly standard Japanese dish) after 4pm I think? Also items like club sandwiches, burgers and pizzas (fairly staple in 5 star hotels) were missing from later services if by some bad luck you missed the opportunity to go to dinner because you arrive in Tokyo late or from a long flight and you have jet lag.

2026-06-07 • via Nuitee
R
Robert • family_with_children • de
10
Ein grandioses Highlight unserer dreiwöchigen Japan Reise!
Pros:

Tolle Lage, super Service, extrem zuvorkommende Mitarbeiter, optimal ausgestattete Zimmer

2026-06-07 • via Nuitee
T
Tanja • solo_traveller • au
10
Pros:

The interesting and comfortable room.. stunning view..the rooftop oasis my favourite and the blanket and hot ginger lemon tea

Cons:

The buffet breakfast not appealing but in the lobby they do a much better breakfast for less..and the GF pancakes amazing

2026-06-06 • via Nuitee
T
Tam • couple • us
10
2026-06-04 • via Nuitee
G
gal • family_with_children • il
10
2026-06-04 • via Nuitee
J
James • couple • gb
10
A really good option for a short stay in the centre of Tokyo.
Pros:

The hotel location, high standard of fittings in the room, complimentary mini bar and the choice and quality of food in the restaurants. The hotel staff were helpful and went above and beyond to ensure we had a fantastic stay.

Cons:

Nothing.

2026-06-02 • via Nuitee
A
Aileen • solo_traveller • sg
8
2026-05-30 • via Nuitee
A
Aileen • solo_traveller • sg
8
Enjoyable stay, love the what’s app Conceirge service
Pros:

Fantastic location and modern with distinctive design

Cons:

No proper drop off lobby
Reception lobby is too messy and noisy
Makes you feel tired than calm when you enter

2026-05-30 • via Nuitee
S
Sezai • family_with_children • tr
8
Otelin sunduğu imkanlar ile fiyat dengesizdi
Pros:

Çalışanlar işini iyi yapıyor temizlik günlük olarak çok iyi yapılıyor.

Cons:

Büyük bir otel ama lobi yok kahvaltı çeşidi çok az

2026-05-29 • via Nuitee
S
Semih • extended_group • us
9
2026-05-29 • via Nuitee
C
Christine • extended_group • us
10
Lovely stay if you want to treat yourself to special
Pros:

Gorgeous room and views.
Great workout space.
Lovely breakfast!

Cons:

Nothing

2026-05-27 • via Nuitee
O
Oleg • solo_traveller • us
10
2026-05-27 • via Nuitee
B
bonnie • couple • ca
10
Pros:

Loved the room , the pyjamas and the open mini bar and snacks

2026-05-25 • via Nuitee