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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Dry cleaning
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Games room
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Allergy-free room
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Picnic area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern and Comfortable Accommodation
Experience comfort and convenience at Tru By Hilton Monroe, Oh. Our 3-star hotel offers air-conditioned rooms with free WiFi and private bathrooms. Each room is equipped with a desk and a flat-screen TV, ensuring a pleasant stay for our guests.
Convenient Amenities
Enjoy complimentary amenities such as free private parking, a business center, and a 24-hour front desk. Whether you're here for business or leisure, we have everything you need for a seamless stay.
Nearby Attractions
Explore popular attractions like Cincinnati Zoo, Cincinnati Observatory Center, and Cincinnati Museum Center located within a short distance from the hotel. Make the most of your visit to Monroe and book your stay at Tru By Hilton Monroe, Oh today!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Customer service
Nothing
Cleanliness, friendly. Just a nice stay!
Nothing
The breakfast area looked like an afterthought.
Very good room light bright, comfortable large room and bathroom, Location walkable to outlet. Friendly staff. Great tea coffee and water available downstairs by reception.
Plenty of free parking if you have a car.
Rooms were nice, and staff was friendly.
Great value!
Breakfast was "ok." Pancakes were awesome, but the pancake maker took forever and only put out pancakes 2-3" in diameter - 2 at a time. If there are a few people in line...forget it.
Nothing really
The shower in our room was dirty, The pool was slimy and dirty, the breakfast selection was horrible and just overall not a good experience
The initial appearance on exterior and lobby was nice crisp and modern.
Room seemed small for (2) queen room compared to similar hotel we had stayed in night before.
Mattress were not comfortable at all.
Pillows were very poor quality.
Bed frame stuck out causing you to bump your shins while moving around.
Sink drain was slow.
Toilet rocked - didn’t leak thankfully but was not solid.
Very small amount of what appeared to be mold in corner of shower near door frame.
No coffee machines in rooms.
Breakfast was very basic and bland.
Mentioned these comments to front desk, but got no real response, just that all mattresses are the same and that housekeeping would check pillows.
Have also emailed “manager” with no timely response.
Nothing
Computers were down so the check in was difficult and lengthy, no key cards could be obtained, I had to be let in my room by the staff. Because I couldn’t leave the room without finding someone to let me back in, I decided to go to bed early. I was awakened at 1130pm by a man banging on the door, telling me he was from the front desk and he had my key cards. 🤬
The hotel itself had good clean rooms and comfortable beds. Enjoyed the complimentary items in the bathroom like soap, lotion, shampoo and conditioner
When we arrived they were not able to make us key cards or properly check us in or verify my booking. After more communication we were told our room number and told that staff would let us in. No key cards. No wifi. The staff were not polite. Then they called the room at night after we were already in bed to tell us to come get our key card and asking my card information. I asked if we could do this all in the morning and they told me I had to give them my debit card information right then. I WAS ASLEEP. Just overall not a great experience at this hotel. Also the pool was not swimmable... yes it was open but the water was freezing. I dont mean like oh its cold, I mean it was ice cold. Couldn't last more than 5 minutes and fingers and toes were turning blue/purple. We booked this hotel specifically because it had a pool and we didnt even get to utilize it. OH ALSO another thing. We were awoken again around midnight to loud stomping and loud people above us. This went on for over 15 mins. No I didnt report this because I was already fed up with the front desk staff. But I didnt enjoy my stay and was cranky because of lack of sleep too
Music from the pool kept us up all night and there was no hot water
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