Yox Hotel Boutique

Hotels
8.6 (973 reviews)
43 Francisco I. Madero Barrio de Guadalupe , San Cristóbal de Las Casas , MX
+52 967 678 2833

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable environment
Cons:
Small rooms
Inadequate cleanliness
Limited food options

Categories

Cleanliness
8.24
Some reviews mentioned issues with cleanliness, such as inadequate cleaning in rooms.
Service
9.41
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.45
The location is frequently praised, being central and convenient.
Room Quality
7.9
Several reviews mentioned rooms being small and some being uncomfortable.
Amenities
7.93
Reviewers had mixed feelings about amenities, citing limited options.
Value for Money
8.49
Good value for the location, but some guests felt basic offerings were lacking.
Food and Beverage
8.34
Food quality was mentioned positively, but portions and options were limited.
Overall Experience
9.01
Overall stay was enjoyable despite a few areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:58

Property Description

Luxurious Accommodation
Yox Hotel Boutique offers 5-star accommodation just 500 metres from San Cristobal Cathedral. Each room comes with a desk, private bathroom, and some even have a kitchenette. Enjoy entertainment on a flat-screen TV with cable channels and keep your belongings secure in a safety deposit box.

Charming Outdoor Spaces
Relax in the hotel's garden, unwind in the shared lounge, or soak in the ambiance on the terrace. These spaces offer a perfect retreat after exploring nearby attractions like Del Carmen Arch and Na Bolom Museum.

Convenient Amenities
With a 24-hour front desk and free WiFi, Yox Hotel Boutique ensures a seamless stay. Explore Central Plaza & Park, Santo Domingo Church, and La Merced Church located close by, making it an ideal choice for your visit to San Cristóbal de Las Casas.

Book your stay at Yox Hotel Boutique for a luxurious and convenient experience in San Cristóbal de Las Casas.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 973 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.49
Food and Beverage: 8.34
Overall Experience: 9.01
S
Serena • couple • it
6
Non un 4 stelle
Pros:

Posizione comodissima per il centro di San Cristobal.

Cons:

La stanza non era ben pulita. Forte umidità mal gestita, nessun deumidificatore o altro sistema per rendere l’aria migliore. Colazione inclusa scarsissima, personale di servizio bar svogliato.

2026-11-07 • via Nuitee
L
Lisa • couple • it
8
2026-11-06 • via Nuitee
S
Silke • family_with_children • be
6
Pros:

Goed bed, goede douche! We konden onze bagage achterlaten voor de check in en na de check out om onze nachtbussen te nemen.

Cons:

Het ontbijt was heel basic en weinig, we hadden nog honger na het ontbijt. Er waren geen ramen in onze kamer, enkel in de badkamer een dakraam.

2026-11-06 • via Nuitee
S
susana • solo_traveller • de
9
Pros:

The room was very clean and quiet. The receptionists (especially Claudia) were really very friendly and custom oriented. They gave me an upgrade to a bigger room and it was lovely

Cons:

The smaller rooms are really very small and the bathroom needs some maintenance. That's why I got an upgrade. But the service is very good

2026-11-02 • via Nuitee
L
Liz • couple • mx
8
Buena opción
Pros:

La cercanía con el centro y su terraza en el techo

Cons:

El tamaño de la cama/habitación no coincidío con la reserva

2026-11-01 • via Nuitee
G
GORKA • couple • es
7
Bien
Pros:

Esta bien ubicado y el personal es muy majo. La cama es muy cómoda.

Cons:

La habitación es bastante pequeña, tiene desconchones por humedad, y el desayuno es un poco escaso.

2026-10-27 • via Nuitee
V
Virginia • couple • it
9
Pros:

Posizione, camere e staff

Cons:

Non c’è il riscaldamento in camera con finestra del bagno che non si chiudeva

2026-10-25 • via Nuitee
E
Elizabeth • family_with_children • gb
7
Pros:

Lovely, very helpful staff, nice atmosphere and beautiful old style rooms. Great location and roof terrace.

Cons:

No hot water. Noise from outside until late.

2026-10-23 • via Nuitee
N
Niv • couple • il
8
Pros:

תמורה מעולה למחיר, צוות מקסים שתמיד שמח לעזור, מיקום מצויין וקרוב להכל ברגל.

2026-10-18 • via Nuitee
M
Montoya • family_with_children • mx
8
Buena
Pros:

El desayuno excelente como lo manejan, muy accesible y muy rico la comida, el café otro nivel de sabor, excelente

Cons:

Tuve un incidente con la higiene en mi habitación, afortunadamente se resolvió en el momento

2026-09-06 • via Nuitee
C
Cristina • extended_group • es
7
Pros:

Staff muy amable, nos permitieron ocupar las habitaciones antes de tiempo ya que llegamos temprano.

Cons:

No es para nada un hotel boutique. Nos quedamos varias veces sin agua caliente y otra vez sin agua. Lo arreglaron rápido, tenía pinta de suceder a menudo. La limpieza es muy mejorable. El desayuno incluido es muy básico.

2026-08-29 • via Nuitee
X
Xhenti • couple • it
8
Pros:

Il personale era molto gentile e disponibile. In generale, le parti comuni e la zona colazione erano ben curate

Cons:

Le camere sono poco spaziose e la struttura e l’arredamento potrebbero essere rinnovate

2026-08-28 • via Nuitee
A
Alice • solo_traveller • it
8
Pros:

Ottima posizione per visita la città e personale molto gentile

2026-08-26 • via Nuitee
F
Francesca T. • extended_group • it
8
Cozy rooms in San Cristobal
Pros:

Awesome location and cozy rooms for this small hotel in the city center! Super friendly staff to help us when needed.

Cons:

A bit of mold in the bathrooms of some rooms, but the hotel staff told me they would take care of it!

2026-08-26 • via Nuitee
P
Paulo Ríos • couple • de
9
Cons:

Habia una pequeña gotera que caía justo en la cama, pero no era la gran cosa, a lo mucho unas gotas sin nada que molestara realmente, es algo que fue por unos instantes y no toda la noche.

2026-08-26 • via Nuitee
F
Francesco • couple • it
9
Perfect place for stay in San Cristobal de Las Casas
Pros:

The structure was really typical but also warm and quiet.

Cons:

Nothing

2026-08-25 • via Nuitee
I
Ilaria • couple • it
6
Centrale, per poche notti
Pros:

L'hotel si trova in una buona posizione, centrale e in una zona tranquilla e ricca di ristoranti e servizi.
Il personale è stato molto gentile e accogliente.

Cons:

Purtroppo la camera e il bagno non erano il massimo per la pulizia.

2026-08-22 • via Nuitee
E
Elisa • couple • it
6
Per chi non ha pretese
Pros:

La pozione era perfetta, vicino al centro ma lontano dalla baraonda.
Il prezzo è assolutamente ottimo.

Cons:

La camera ha bisogno di una grande ristrutturazione, lo stile è vecchio ma il problema sta nei cassetti che non si chiudono , la porta della doccia che non rimane chiusa e quindi fai la doccia con la porta aperta etc.
La pulizia abbastanza sommaria

2026-08-20 • via Nuitee
A
Angelica • couple • it
6
Staff molto gentile, hotel e camera da rivedere.
Pros:

Posizione, staff meraviglioso.

Cons:

Stanza piccola e cieca, zona armadio scomoda, no frigobar, letto king cortissimo, lenzuola e asciugamani bucati, dispenser sapone nella doccia non funzionante, pressione bassa. Non capisco le 5 stelle.

2026-08-18 • via Nuitee
F
Francesco • solo_traveller • it
8
Pros:

Posizione, cordialità e pulizia

Cons:

A volte l'acqua calda si interrompeva, ma niente di più che per qualche secondo

2026-08-14 • via Nuitee