Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Free Parking
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Car hire
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Barber/beauty shop
-
Solarium
-
Non-smoking throughout
-
Private parking
-
Outdoor pool
-
Sun terrace
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Airport shuttle (additional charge)
-
Shared lounge/TV area
-
Parking garage
-
Shuttle service (additional charge)
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Kid meals
-
Pool with view
-
Heated pool
-
Toilet with grab rails
-
Evening entertainment
-
Open-air bath
-
Lower bathroom sink
-
Public Bath
-
Higher level toilet
-
Pool bar
-
Emergency cord in bathroom
-
Nightclub/DJ
-
Rooftop pool
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Sun umbrellas
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Pet bowls
-
Spa/wellness center services
-
Beauty Services
-
Pet basket
-
Manicure
-
Pedicure
-
Hair Salon Services
-
Visual aids: Braille
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Walking tours
-
Breakfast takeaway containers
-
Key card access
-
Bike tours
-
Mobile app for room service
-
Live music/performance
-
Themed dinner nights
-
Broadcast Live sport events
-
Pub crawls
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation with Top-Notch Amenities
Exquisite Dining and Relaxation Options
Indulge in gourmet meals at the on-site restaurant and unwind by the outdoor swimming pool or in the fitness centre.
Convenient Services for a Seamless Stay
Benefit from the 24-hour front desk, airport transfers, and free WiFi. Additionally, enjoy room service, a tour desk, and car rental services.
Prime Location with Easy Access to Attractions
Located near El Poblado Park and Pueblito Paisa, Hotel York Luxury Suites Medellin by Preferred is close to popular landmarks like Castle's Museum and The Dancer's Park.
Book now for an unforgettable stay at Hotel York Luxury Suites Medellin by Preferred, where luxury meets convenience in the heart of Medellín.
A deposit may be required at the property.
Location
Guest Reviews
El personal y el desayuno
Nada en especial
El personal muy amable con disposición de ayudar. Todas sus instalaciones son limpias. La vista hacia la montaña desde la terraza de la alberca, es excepcional.
Prácticamente nada.
Great breakfast, view, pool & staff. A special mention to Diego who was fantastic with my nephews along with other staff too .
Nothing
The physical property was very good. Lovely hotel, great accommodations, bed linens, etc. kitchenette well supplied very happy with the overall experience.
unfortunately, we experienced an earthquake while we were there. The staff was wonderful in trying to calm everyone that was there. They brought out a cart with aromatic teas coffee, water to make us as comfortable as possible. A very big suggestion would be that there should be some written information on a card or indivisible location to inform guest in the event of an earthquake. What should be each individuals response if they are in the hotel room. We did not know how to evacuate or what to do how to protect ourselves. That is a very important issue to address with the staff. Each one we spoke to had a different opinion of what we should’ve done. Otherwise the staff was really incredibly wonderful and very accommodating. But they need to have information for the travelers to be well informed of a response to an earthquake
Très bel hôtel avec une vue à couper le souffle sur le rooftop .
Petit déjeuner excellent
Grande chambre
Peu de restaurants et bar aux alentours. Nécessite de reprendre un taxi pour sortir
Las instalaciones son preciosas, el hotel está muy cuidado y el personal es muy atento. Nos sentimos muy cómodos
Everything offered at York was exceptional!. All of the amenities were great! The entire staff was friendly and accommodating. The rooms were always fresh, clean, and equipped with everything needed to help make our stay comfortable. The breakfast buffet exceeded our expectations and the staff was very attentive. We loved that English speakers were accessible and informed us of a wonderful shopping plaza located in proximity less than a five minute walk. We felt safe the entire time and even sat outside the Plaza and enjoyed ice cream.
There is nothing that really stands out other than us having to ask for assistance on TV functions. After instructions, everything went smoothly. We had no complaints on our part during our entire stay.
Facilities
Small room for the price.
Lack of kindness to solve problems
Restaurant staff were gracious
I like the room. The tech was broken, so I couldn't use Google Home to control the curtains, adjust the lights, or the climate control. The bathroom door was off track, so I couldn't close it. The vase/tray in the bathroom was partially broken.
York Medellín is very well located. Staff was super nice and the rooms were clean and comfortable. They accommodated us as we asked (city view, far from the rooftop). Everything was very good.
Everything was good.
Top uitzicht mooie kamers en lekker eten bij hotel personeel ook vriendelijk
Very Comfortable
Breakfast was ok. I missed more protein on my plate, but Juan Carlos made my experience fantastic.
They have a beautiful rooftop on the 23rd floor with a cozy bar and fantastic view of Medellin. The only thing I didn't like was the closing time in the entire floor (10:00 pm). It will be nice to extend those hours until midnight. However, Robert the bartender was extremely nice and made feel welcome when I enter the bar. Thank you Robert for your friendly and professional attitude.
Location and staff
NADA UN TRAUMA
Los motivos de mi reclamación son los siguientes:
1. Incumplimiento de reserva y logística: Al momento de mi llegada, las habitaciones no estaban listas. Además, las camas no coincidían con las dimensiones especificadas en mi reserva, siendo de un tamaño inferior al contratado.
2. Irregularidades en el cobro y tasa de cambio: El personal intentó aplicar un sobreprecio en el costo de la estancia utilizando una tasa de cambio injustificada y fuera de los parámetros legales, lo que constituye un intento de fraude.
3. Cargos exorbitantes en servicios: Se me realizó un cobro abusivo de 84 USD por un solo omelet en el desayuno, una cifra que carece de toda lógica comercial.
4. Penalización injusta: Debido al trato recibido y a las pésimas condiciones, decidí retirarme del establecimiento. No obstante, se me aplicó un cargo de 250 USD por "cancelación", cuando mi salida fue motivada por el incumplimiento de contrato por parte del hotel.
Considero que estos hechos son un atropello al consumidor y una falta de ética profesional. Solicito el reembolso inmediato del cargo por cancelación y una revisión de los cobros excesivos realizados.
Quedo a la espera de su respuesta y de la intervención de Booking para resolver este inconveniente a la mayor brevedad posible.
Your guide to the flawless travel experience
Popular Countries
Get our app
