York Medellin, Curio Collection by Hilton

Hotels
Curio Collection by Hilton
9.1 (1157 reviews)
Calle 17sur - 63 Carrera 43a , Medellín , co

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Quality food and beverage
Cons:
Location not ideal for some guests
Minor room issues

Categories

Cleanliness
9.29
Overall sentiment was positive regarding cleanliness, with many guests noting well-maintained facilities.
Service
9.76
Guests consistently praised the attentive and friendly service from hotel staff.
Location
8.3
While many appreciated the location, some mentioned it being away from busy areas.
Room Quality
8.75
Rooms were described as comfortable, but there were some remarks on minor issues.
Amenities
8.78
Amenities were generally well-received, although some guests pointed out areas for improvement.
Value for Money
9.24
Guests felt they received good value for the quality of services provided.
Food and Beverage
9.29
Food quality, especially breakfast, received high marks from several reviewers.
Overall Experience
9.36
Overall, guests expressed great satisfaction with their stay, indicating a likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:55

Property Description

Luxurious Accommodation with Top-Notch Amenities

Exquisite Dining and Relaxation Options
Indulge in gourmet meals at the on-site restaurant and unwind by the outdoor swimming pool or in the fitness centre.

Convenient Services for a Seamless Stay
Benefit from the 24-hour front desk, airport transfers, and free WiFi. Additionally, enjoy room service, a tour desk, and car rental services.

Prime Location with Easy Access to Attractions
Located near El Poblado Park and Pueblito Paisa, Hotel York Luxury Suites Medellin by Preferred is close to popular landmarks like Castle's Museum and The Dancer's Park.

Book now for an unforgettable stay at Hotel York Luxury Suites Medellin by Preferred, where luxury meets convenience in the heart of Medellín.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

9.1
Based on 1157 reviews
Cleanliness: 9.29
Service: 9.76
Location: 8.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
L
Lucy couple us
10
Our stay was pleasant and I would highly recommend York with high praise as a hotel of preference.
Pros:

Everything offered at York was exceptional!. All of the amenities were great! The entire staff was friendly and accommodating. The rooms were always fresh, clean, and equipped with everything needed to help make our stay comfortable. The breakfast buffet exceeded our expectations and the staff was very attentive. We loved that English speakers were accessible and informed us of a wonderful shopping plaza located in proximity less than a five minute walk. We felt safe the entire time and even sat outside the Plaza and enjoyed ice cream.

Cons:

There is nothing that really stands out other than us having to ask for assistance on TV functions. After instructions, everything went smoothly. We had no complaints on our part during our entire stay.

2026-07-25 via Nuitee
L
Lida couple us
4
Never again
Pros:

Facilities

Cons:

Small room for the price.
Lack of kindness to solve problems

2026-07-23 via Nuitee
A
Albert solo_traveller us
7
Nice hotel, and it fits the Hilton Curio brand
Pros:

Restaurant staff were gracious

Cons:

I like the room. The tech was broken, so I couldn't use Google Home to control the curtains, adjust the lights, or the climate control. The bathroom door was off track, so I couldn't close it. The vase/tray in the bathroom was partially broken.

2026-07-16 via Nuitee
L
Leon Boelens extended_group nl
9
2026-07-03 via Nuitee
M
Meza solo_traveller co
7
2026-06-16 via Nuitee
R
Rebecca Rodriguez PR couple pr
10
Very well located hotel
Pros:

York Medellín is very well located. Staff was super nice and the rooms were clean and comfortable. They accommodated us as we asked (city view, far from the rooftop). Everything was very good.

Cons:

Everything was good.

2026-06-14 via Nuitee
N
Nick couple nl
10
Super hotel
Pros:

Top uitzicht mooie kamers en lekker eten bij hotel personeel ook vriendelijk

2026-06-06 via Nuitee
A
Ahmed solo_traveller eg
10
Pros:

Very Comfortable

2026-05-21 via Nuitee
C
carlos solo_traveller us
9
Fantastic staff, fantastic experience at Hilton.
Pros:

Breakfast was ok. I missed more protein on my plate, but Juan Carlos made my experience fantastic.

Cons:

They have a beautiful rooftop on the 23rd floor with a cozy bar and fantastic view of Medellin. The only thing I didn't like was the closing time in the entire floor (10:00 pm). It will be nice to extend those hours until midnight. However, Robert the bartender was extremely nice and made feel welcome when I enter the bar. Thank you Robert for your friendly and professional attitude.

2026-05-19 via Nuitee
I
Isaac solo_traveller co
10
Quite and clean
Pros:

Location and staff

2026-05-16 via Nuitee
W
Wilson couple do
1
NO VUELVO JAMÁS
Pros:

NADA UN TRAUMA

Cons:

Los motivos de mi reclamación son los siguientes:
1. Incumplimiento de reserva y logística: Al momento de mi llegada, las habitaciones no estaban listas. Además, las camas no coincidían con las dimensiones especificadas en mi reserva, siendo de un tamaño inferior al contratado.
2. Irregularidades en el cobro y tasa de cambio: El personal intentó aplicar un sobreprecio en el costo de la estancia utilizando una tasa de cambio injustificada y fuera de los parámetros legales, lo que constituye un intento de fraude.
3. Cargos exorbitantes en servicios: Se me realizó un cobro abusivo de 84 USD por un solo omelet en el desayuno, una cifra que carece de toda lógica comercial.
4. Penalización injusta: Debido al trato recibido y a las pésimas condiciones, decidí retirarme del establecimiento. No obstante, se me aplicó un cargo de 250 USD por "cancelación", cuando mi salida fue motivada por el incumplimiento de contrato por parte del hotel.
Considero que estos hechos son un atropello al consumidor y una falta de ética profesional. Solicito el reembolso inmediato del cargo por cancelación y una revisión de los cobros excesivos realizados.
Quedo a la espera de su respuesta y de la intervención de Booking para resolver este inconveniente a la mayor brevedad posible.

2026-05-07 via Nuitee
M
MARYBELL couple us
10
Vale la pena
Pros:

El espacio, la decoración la limpieza, la comida mucha variedad, super atentos todos los que nos atendieron

2026-05-02 via Nuitee
A
Alesha couple jm
9
Was a great place honestly nd I’d recommend 🤗
Pros:

It was beautiful!!😍😍

Cons:

Just wish they told us the items( beverages and snack)in the hotel room weren’t complimentary! We genuinely thought they were 🥺

2026-04-30 via Nuitee
M
Marco couple it
9
ottima scelta
Pros:

struttura moderna e efficiente, camera eccellente

Cons:

ci vuole pazienza se si ordinano le uova a colazione fatte al momento.

2026-04-21 via Nuitee
C
Catalina family_with_children co
8
Great service and good rooms
Pros:

The members of staff were kind and fast to our requirements. I want to mention Andres and Dairi at reception were amazing. Robert at the bar always greeted us with a smile and a great cup of coffee.

Cons:

The food at the restaurant was not up to a hotel standards. Food choice was very basic.

2026-04-14 via Nuitee
M
Macarena solo_traveller cl
10
2026-04-03 via Nuitee
V
Veronica couple co
8
2026-03-29 via Nuitee
G
Gladys Elena couple co
10
2026-03-27 via Nuitee
E
Eleonora family_with_children it
10
Pros:

Albergo bellissimo, super moderno, camera grande, con living e cabina armadio, letto comodissimo e bagno grande. Veramente uno degli alberghi più belli dove sia stata. Pulito e dotato di tutto il necessario. La camera è domotozzata ed è possibile aprire e chiudere le tende, accendere e spegnere la luce semplicemente utilizzando la voce. Bellissime le grandi finestre che davano sul versante della montagna. La colazione viene servita in un'ampia sala dotata di terrazza ed è molto abbondante e varia. Molto belli anche il rooftop e la piscina. Si trova in una zona residenziale, quindi bisogna mettere in conto che per spostarsi è necessario il taxi, ma trovandosi facilmente e a buon prezzo, non abbiamo avuto alcun tipo di problema.

Cons:

Nulla, tutto perfetto.

2026-03-14 via Nuitee
J
Juan Pablo solo_traveller co
10
2026-03-10 via Nuitee