Moxy Osaka Umeda

Hotels
Moxy Hotels
8.7 (591 reviews)
7-22-1 Fukushima, Fukushima-ku , Osaka , jp

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited amenities
Language barrier
Insufficient information

Categories

Cleanliness
8.68
Rooms were spotless and well maintained as per several reviews.
Service
8.95
Most reviews mentioned kind and welcoming staff; however, there are some concerns about language barrier.
Location
8.89
Good location near Umeda station with accessible transport options.
Room Quality
8.64
Rooms described as comfortable and spacious; some issues noted regarding amenities.
Amenities
8.47
Limited service offerings noted; some concerns about luggage storage and WiFi.
Value for Money
8.73
Good overall value for the quality of stay, though some specific amenities could be enhanced.
Food and Beverage
8.18
Did not try the breakfast; some comments on insufficient information about dining options.
Overall Experience
9.05
Guests expressed enjoyment of their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Central Location in Osaka
Located in the heart of Osaka, Moxy Osaka Shin Umeda offers modern rooms with city views, a fitness centre, and free WiFi. Guests can unwind on the terrace and indulge in delicious meals at the on-site restaurant and bar.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 4-star hotel features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep with quality bed linen and towels provided in every room.

Exceptional Service and Multilingual Staff
Experience seamless service with 24/7 assistance from the multilingual staff fluent in English, Japanese, and Chinese. Explore nearby attractions like Ryotokuin Temple and Jizoji Temple, all within reach from the hotel.

Plan your stay at Moxy Osaka Shin Umeda for a memorable experience in Osaka!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥4,840 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 591 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 9.05
M
Michael couple au
10
Excellent place to stay and very central to all sight seeing.
Pros:

Reception staff very friendly and helpful.

2026-05-30 via Nuitee
G
Georgia Michaela solo_traveller nz
10
2026-05-30 via Nuitee
C
Chantal couple ca
10
Ambiance chaleureuse
Pros:

La proximité de la gare de train. Le fait qu’il y ait un vrai déjeuner. Le personnel est très sympathique. Il y avait une employée qui parlait en français! Ils ont un appareil distributeur de yens pour de l’argent canadien, super pratique.

Cons:

Aucun commentaire négatif

2026-05-28 via Nuitee
N
naruki couple jp
10
2026-05-28 via Nuitee
O
ou couple nl
9
2026-05-27 via Nuitee
H
Haruhi couple jp
9
2026-05-27 via Nuitee
D
Danilo extended_group ch
7
Aspettative più alte.
Pros:

La vista dalla camera, (piano numero 12)

Cons:

Purtroppo la posizione non è delle più comode. Risulta piuttosto distante dai principali punti di interesse e ogni spostamento richiede molto tempo, sia con i mezzi pubblici sia a piedi. Per visitare la città in modo pratico non è sicuramente la soluzione migliore.
Un altro aspetto che ci ha lasciato delusi è stato il servizio deposito bagagli dopo il check-out: abbiamo dovuto pagare 1000 yen per ogni bagaglio solo per lasciarlo alcune ore prima della partenza. Considerando il costo già sostenuto per il soggiorno, sarebbe stato un servizio che ci saremmo aspettati incluso.

2026-05-27 via Nuitee
S
Sylviane couple ch
8
2026-05-26 via Nuitee
H
Hood solo_traveller au
9
A wonderful modern property with energetic staff.
Pros:

Clean modern and felt new and upbeat

Cons:

Little bit out of the way

2026-05-24 via Nuitee
V
Victoria couple ru
7
Pros:

классный персонал, чисто, хорошее местоположение

Cons:

в номерах на открывались окна. я чувствовала себя ужасно, а номере был затхлый запах, и его невозможно было проветрить

2026-05-21 via Nuitee
N
Nguyen Thien Trang Monika couple de
10
2026-05-20 via Nuitee
M
Michael couple nl
8
2026-05-20 via Nuitee
T
thomasdV366TS Friends getaway Farmington, Michigan
10
Modern aesthetic hotel in Great Location
Pros:

If you want a modern hotel near the train station and in a quiet part of town this is your go to. Rooms are unique with a warehouse vibe but spotlessly clean and a very welcoming staff! Hotel has a 7-11 and lawson's right nearby for a $5 breakfast--if you know Japan's 7-11s you know. We walked to see the town and day or night it is very safe--always remembering to be aware of your surroundings as things ca happen anywhere but this big city is really nice in this former NYers opinoin.

2026-05-19 via Tripadvisor
S
sylvie solo_traveller fr
8
Cons:

Malgré que nous étions au 7eme étage, nous entendions le bruit de la route la nuit.

2026-05-18 via Nuitee
F
FEDERICA couple it
8
Pros:

Struttura comoda vicino alla metro, personale accogliente. Camera bella e doccia super comoda.
Colazione molto varia e buona.

2026-05-16 via Nuitee
B
Branko extended_group de
8
2026-05-15 via Nuitee
J
Jens couple de
8
2026-05-12 via Nuitee
M
Magali couple fr
8
Pros:

Proximité de la gare
Accueil du personnel au top. Après un long vol la personne nous a trouvé une chambre malgré notre arrivée en tout début d après midi. Très agréable de pouvoir se poser.

Cons:

Rien

2026-05-12 via Nuitee
C
CHAFIK extended_group ca
8
bon sejour à l’hôtel.
Pros:

le personnel d’accueil vraiment professionel particulierement à la reception et au départ . jai eu quelques difficultées à mexpliquer en anglais ,et la personne à l’acceuil s’est de suite mise à me parler en francais pour me mettre à l’aise . très gentille et professionnelle . ma très bien conseiller pour me rendre à un endroit particulier.

Cons:

rien à signaler de bien important

2026-05-11 via Nuitee
T
Tobias solo_traveller ar
10
2026-05-10 via Nuitee