Moxy Osaka Umeda

Hotels
Moxy Hotels
8.7 (617 reviews)
7-22-1 Fukushima, Fukushima-ku , Osaka , jp

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Kind staff
Clean rooms
Good location
Cons:
Limited amenities
Language barrier
Insufficient information

Categories

Cleanliness
8.68
Rooms were spotless and well maintained as per several reviews.
Service
8.95
Most reviews mentioned kind and welcoming staff; however, there are some concerns about language barrier.
Location
8.89
Good location near Umeda station with accessible transport options.
Room Quality
8.64
Rooms described as comfortable and spacious; some issues noted regarding amenities.
Amenities
8.47
Limited service offerings noted; some concerns about luggage storage and WiFi.
Value for Money
8.73
Good overall value for the quality of stay, though some specific amenities could be enhanced.
Food and Beverage
8.18
Did not try the breakfast; some comments on insufficient information about dining options.
Overall Experience
9.05
Guests expressed enjoyment of their stay and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:28

Property Description

Central Location in Osaka
Located in the heart of Osaka, Moxy Osaka Shin Umeda offers modern rooms with city views, a fitness centre, and free WiFi. Guests can unwind on the terrace and indulge in delicious meals at the on-site restaurant and bar.

Comfortable and Well-Equipped Rooms
Each air-conditioned room at this 4-star hotel features a flat-screen TV, safety deposit box, and a private bathroom with complimentary toiletries. Enjoy a restful night's sleep with quality bed linen and towels provided in every room.

Exceptional Service and Multilingual Staff
Experience seamless service with 24/7 assistance from the multilingual staff fluent in English, Japanese, and Chinese. Explore nearby attractions like Ryotokuin Temple and Jizoji Temple, all within reach from the hotel.

Plan your stay at Moxy Osaka Shin Umeda for a memorable experience in Osaka!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥4,840 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 617 reviews
Cleanliness: 8.68
Service: 8.95
Location: 8.89
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.18
Overall Experience: 9.05
S
Shorif couple ca
8
2026-06-20 via Nuitee
S
Shorif couple ca
8
2026-06-20 via Nuitee
K
kotatsu solo_traveller jp
10
2026-06-19 via Nuitee
J
Judith couple se
7
Det kändes som ett ombonad hotell.
Pros:

Vackert designat hotell, trevlig frukost, trevligt rum.

Cons:

Läget kändes ganska vides och anonymt. Svårt att hitta från stora tågstationen.

2026-06-16 via Nuitee
N
Nicola couple gb
8
Comfortable, fun and relaxing
Pros:

Location was good. I always love a Moxy in the UK and Moxy Osaka didn't let us down. Nice relaxing vibe, staff very helpful.

Cons:

There was nothing not to like!

2026-06-15 via Nuitee
W
Wilson Felipe solo_traveller cl
7
2026-06-15 via Nuitee
S
Simon couple gb
3
Hotel nice looking and room good. Bar was good, food was nice. The problem in this hotel is the staff and the customer
Pros:

Style, room size, cleanliness.

Cons:

Customer service.

2026-06-13 via Nuitee
S
Sylvain G couple ca
9
2026-06-13 via Nuitee
E
EDÉLCIO F. SAMORAN0 couple br
9
Muito bos
Pros:

Localização

Cons:

Café, e quarto muito escuro.

2026-06-10 via Nuitee
G
Giovanny couple us
8
2026-06-10 via Nuitee
S
Samantha couple ca
7
2026-06-08 via Nuitee
K
Kim Katharina couple de
8
Hotelempfehlung für Osaka
Pros:

- Freundliches Personal. Ein besonderer Dank gilt der Mitarbeiterin Mai. Sie war außerordentlich freundlich, hatte einen hervorragenden Umgang mit dem Gast und spricht sehr gut Englisch. Vielen Dank für die tolle Interaktion!
- Gute Lage nahe Osaka-Bahnhof und Fukushima-Station mit vielen Restaurants und Bars rund um Fukushima-Station.
- Modernes Hotel mit schönem Ambiente und großer Lobby, die zum Verweilen einlädt.
- Kleines, aber praktisches Zimmer, das alle Annehmlichkeiten zur Verfügung gestellt hat.
- Sauberkeit und bequemes Bett.
- Sehr gute Bar.
- Gepäckwaage.
- Family Mart direkt um die Ecke.

Cons:

- Es wird eine Gebühr für die Gepäckaufbewahrung verlangt.
- Pappbecher beim Frühstück.

2026-06-07 via Nuitee
S
Stefanie extended_group de
9
Pros:

The staff were super friendly and helpful! Especially the young lady with the white hair clips who called us a taxi.

2026-06-05 via Nuitee
D
David Giles couple gb
9
Amazing choice if you're staying in Osaka.
Pros:

Great hotel, 10-15 min walk to main train station and local train station. Lovely breakfast buffet, although could be a little chaotic at times. We ate in the restaurant which was great, nice selection on the menu and freshly cooked. Great bar area and lovely areas to sit down and relax, which we found was lacking in a lot of the hotels we stayed in throughout Japan. We used the laundry room a couple of times which was a great addition and reasonably priced

Cons:

Breakfast was a little chaotic at times.

2026-06-05 via Nuitee
H
Harada solo_traveller jp
9
2026-06-05 via Nuitee
E
elaine solo_traveller br
10
2026-06-04 via Nuitee
B
Banu solo_traveller tr
10
.
Pros:

This hotel has a kind of soul. room desinged was really comfortamble and thinked every detail. you can find anything you need. ın the bar and reseption side there is person named MAI :), She was so kind and helpfull for me. ı really would like to thank for her. :)

Cons:

.

2026-06-04 via Nuitee
K
Krzysztof couple pl
10
Wspaniały pobyt w Osace
Pros:

Lokalizacja w trochę mniej turystycznej okolicy pomaga uciec od tłumów i pozwala poczuć trochę inny klimat tego dużego miasta. Sam hotel wspaniały, obsługa była bardzo pomocna i uprzejma, co jest standardem w hotelach tej sieci. Pokój dość duży, można się swobodnie rozpakować. W hotelu jest pralnia ale prawdę mówiąc skorzystałem z zewnętrznej ponieważ miała trochę nowsze urządzenia. Gdybym mógł wrócić do Osaki to wybrałbym ten hotel raz jeszcze :)

Cons:

Brak

2026-06-04 via Nuitee
S
Stanley solo_traveller it
8
2026-06-03 via Nuitee
M
MUSTAFA BERK solo_traveller tr
10
Pros:

Moxy Osaka hotel was very close to Osaka station and you can find your location everywhere. Stuff was so kind and understanding. Breakfast was awesome. I advice all people whose wanna stay there.

Cons:

Everything was quiet good but rooms are little bit small.

2026-06-01 via Nuitee