citizenM Washington DC Capitol

Hotels
8.8 (5785 reviews)
550 School Street Southwest , Washington , US
+1 202-747-2145

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

8.8
Based on 5785 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
H
Hali • couple • us
10
2026-09-19 • via Nuitee
B
Berlin • couple • us
4
Location was great. Staff was meh. Room lacked sheets - kind of a base requirement of a hotel.
Pros:

Location and cleanliness were the two positives I can give them.

Cons:

Sheets are a basic expectation in a hotel room - we were not provided any for our bed and didn't realize it until it was so late and we were so tired we didn't have the patience to deal with it. The bathroom was also far smaller with so much less privacy than the photos suggested. Had I been aware, I would have simply booked a bigger room with more space.

2026-09-18 • via Nuitee
J
Jana • couple • us
10
perfect!
Pros:

location was great! staff was friendly and helpful!

Cons:

great hotels! I like citizenM a lot. cool, laidback, fun!

2026-09-18 • via Nuitee
M
Martin • couple • gb
8
Enjoyed stay and location was great for us
Pros:

The location was the plus for this hotel easy walk to all museums and other tourist attractions.

2026-09-17 • via Nuitee
M
Monika • solo_traveller • fr
10
Great deal considering quality/location you get for that price
Pros:

Helpful stuff and clean room

2026-09-16 • via Nuitee
S
Sam • solo_traveller • us
8
Pros:

I liked the tech forward room. Controlling everything from a tablet was cool.

Cons:

Room was quite small and it was strange having the shower right in the middle of the room.

2026-09-15 • via Nuitee
G
Gleason • couple • us
2
Though it was a “hip” hotel, due to the stinky bathrooms in the rooms and teeny room size we will not stay there again.
Pros:

Comfy beds, great location, cool vibe and restaurant

Cons:

Stinky bathrooms in the rooms like an RV camper toilet, smelled like a septic tank; tiny rooms not suitable for two people; no free coffee.

2026-09-15 • via Nuitee
R
Robert • family_with_children • de
7
Eigentlich ganz gut, trotz blöder Rezeptionistin und der Sache mit dem Frühstück
Pros:

Lage und Ausstattung sind gut. Sauberkeit auch gut.

Cons:

Preisgestaltung beim Frühstück. Ich habe keine konkrete Auskunft bekommen was denn nun das Frühstück meiner Tochter und eine zusätzliche Tasse Kaffee für mich kosten. Bei Abreise an der Rezeption bekam ich keine Rechnung und das mit dem Frühstück blieb immer noch unklar. Antwort der Rezeption: ...Sie bekommen eine Mail, da steht das drin. Das tat es, ... und zwar Preis des Frühstücks X 2. Na ja, .. eben angeschissen worden ...

2026-09-15 • via Nuitee
M
Marc • couple • us
5
2026-09-13 • via Nuitee
B
Ben • solo_traveller • gb
10
2026-09-12 • via Nuitee
V
Valeria • solo_traveller • it
8
Pros:

Pulizia e posizione

Cons:

Stanza molto piccola

2026-09-12 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Staff were very helpful and friendly when checking in and out. And pleasant and courteous at breakfast.

2026-09-12 • via Nuitee
E
Ellen • couple • gb
8
Ideal for a short stay
Pros:

Location
Comfy bed
Quiet

Cons:

No tea and coffee facilities in the room

2026-09-11 • via Nuitee
N
Natalie • couple • us
5
We enjoyed DC but would have liked a bigger room and some customer service
Pros:

It was in a good location

Cons:

No customer service at all. You want something, get it yourself. No complimentary coffee in the morning. Regular drip coffee was $5 per cup.
The room was smaller than rooms on a cruise ship

2026-09-10 • via Nuitee
B
Bryant • solo_traveller • us
9
overall enjoyable stay
Pros:

breakfast

Cons:

size of room tv didn't work

2026-09-10 • via Nuitee
L
Lucas • solo_traveller • de
10
2026-09-09 • via Nuitee
I
Irina • couple • ca
1
2026-09-09 • via Nuitee
T
THEODOROS • couple • gr
10
Pros:

no breakfast. good location for the museums, not for the city

Cons:

location

2026-09-09 • via Nuitee
K
Karl • couple • us
5
2026-09-09 • via Nuitee
Y
Yuliia • couple • us
8
It’s good for a single person
Pros:

Nice and stylish hotel. Super clean. Great breakfast and staff

Cons:

Room was small, no bathroom privacy at all.

2026-09-09 • via Nuitee