citizenM Washington DC Capitol

Hotels
•
CitizenM
8.8 (5680 reviews)
550 School Street Southwest , Washington , us
+1 202-747-2145

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5680 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
F
Francisco • couple • cl
7
2026-07-25 • via Nuitee
E
Eisinger • couple • at
10
2026-07-25 • via Nuitee
C
Carl • solo_traveller • nz
8
2026-07-25 • via Nuitee
R
Rene • couple • us
9
Very convenient stay I
Pros:

Breakfast was a great deal with a mix of hot and cold options. Room was very efficiently organized and the tablet made everything easy to use.

2026-07-25 • via Nuitee
B
baque • couple • us
10
2026-07-24 • via Nuitee
J
JEFF • couple • us
8
2026-07-24 • via Nuitee
S
Stephanie • solo_traveller • us
3
2026-07-24 • via Nuitee
I
Ilaria • couple • it
10
2026-07-24 • via Nuitee
J
JEFF • couple • us
8
Staff are amazing. Location is perfect. But weird room and DEI vibe is a one and done for me.
Pros:

Super comfy bed, quiet, great location. Close to L’enfant station. So easy to train back and forth to airport. Bikeshare nearby. One must use the bike share while in DC.

Cons:

Room is very small with a very not private “bathroom” in the middle of the room with frosted glass for walls and door. Bed is against the wall/window so second person needs to climb over their roommate to get out. Not providing a coffeemaker or kettle in the room SUCKS. And way too much DEI for me. Wouldn’t bring kids here.

2026-07-24 • via Nuitee
J
Jen K • solo_traveller • us
9
2026-07-24 • via Nuitee
F
Frances • solo_traveller • us
8
2026-07-24 • via Nuitee
P
Pierre-André • solo_traveller • ch
8
Rapport qualité prix bien. pas de mauvaises surprises.
Pros:

Idéalement situé pour le Metro, Hôtel assez récent et chambre un peu petite, mais bien agencée. Petit déjeuner très correct pour les USA.

Cons:

La seule chose qui manque, c'est une petite buanderie avec machine à laver et séchoir.

2026-07-23 • via Nuitee
K
Karen • solo_traveller • ie
6
Pros:

This is not a hotel for holidays the rooms are too small only adequate for 1 person ideal for people on business not suitable for holidays or relaxing

Cons:

The size of the room having to order food online
No interaction with people very anti social the act of conversation is dying also not able to pay with cash at the bar

2026-07-23 • via Nuitee
P
patricktoolan • extended_group • nl
9
Practical and easy to use hotel with a couple of minor drawbacks
Pros:

Really central property right next to many museums and the green spaces of downtown DC. Rooms are typically CitizenM so predictable and easy. Downstairs working / lounge space is also nice and easy to use. Room was quiet, very excellent blackout curtains.

Cons:

Quality of the coffee was pretty bad - luckily there's a starbucks five minutes away. Breakfast was surprisingly lackluster - with a very limited range for the price. Electrical outlets in the lounge/workspace are angled so it's very hard to put an electrical plug into them. My macbook charger couldn't get in.

2026-07-23 • via Nuitee
C
Christos • solo_traveller • us
10
2026-07-23 • via Nuitee
S
stewart • couple • us
10
2026-07-23 • via Nuitee
B
Brenda • solo_traveller • us
7
Pros:

Location and environment

Cons:

The bathroom door wouldn't stay closed. No privacy when using the restroom

2026-07-21 • via Nuitee
G
George • couple • us
9
2026-07-21 • via Nuitee
A
Alois • solo_traveller • cz
10
2026-07-21 • via Nuitee
M
Maurice • solo_traveller • us
9
2026-07-20 • via Nuitee