citizenM Washington DC Capitol

Hotels
•
CitizenM
8.8 (5642 reviews)
550 School Street Southwest , Washington , us
+12027472145

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5642 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
E
Eric • couple • us
8
2026-07-04 • via Nuitee
I
Isaias • couple • us
10
Pros:

Todo muy limpio y ordenado

2026-07-03 • via Nuitee
G
Gillam • solo_traveller • gb
9
Brilliant Staff
Pros:

Great staff, really happy and motivated whether it was the reception staff, bar staff or the cleaners. All happy to help, give recommendations of local places etc. really glad I stayed in this hotel.

2026-07-03 • via Nuitee
G
Gilad • couple • il
7
2026-07-03 • via Nuitee
L
Linda • extended_group • gb
8
Great place to stay for a short visit to Washington DC
Pros:

Good location, plenty of parking available in the area, very clean, helpful staff

Cons:

The bedroom could’ve been a little bigger

2026-07-03 • via Nuitee
A
Alexander • solo_traveller • us
9
2026-07-03 • via Nuitee
D
David • solo_traveller • nl
8
2026-07-03 • via Nuitee
N
Naresh • solo_traveller • us
8
2026-07-02 • via Nuitee
D
Dayna Marie • couple • cw
10
Amazing. Small room but very very cozy. Beds were amazing. Perfect for a young couple
Pros:

Everything

2026-07-02 • via Nuitee
G
Grzegorz • extended_group • pl
10
2026-07-02 • via Nuitee
A
Ana • solo_traveller • es
9
2026-07-02 • via Nuitee
A
antonio • solo_traveller • it
7
2026-07-02 • via Nuitee
F
fernando • couple • us
9
Modern and clean
Pros:

Everything

Cons:

They don’t provide coffee in the room

2026-07-01 • via Nuitee
S
stephane • solo_traveller • fr
9
2026-07-01 • via Nuitee
T
Tharin • couple • us
10
Pros:

This was our second stay and we once again had a wonderful time. The staff are 10/10 for service, so incredibly kind and helpful.

2026-06-30 • via Nuitee
K
Kiarianne • couple • pr
10
Amazing room and amenities!
Pros:

Amazing location and the room are just perfect! I would definitely come back

2026-06-30 • via Nuitee
K
Karina • solo_traveller • us
10
Pros:

The staff was very helpful. The room was contemporary and very clean.

Cons:

No complimentary coffee in the morning. No coffee pot in the room. I had to pay daily per cup.

2026-06-28 • via Nuitee
C
Charlotte • solo_traveller • gb
9
2026-06-28 • via Nuitee
S
Schreiner • solo_traveller • de
8
2026-06-27 • via Nuitee
N
Nathan • solo_traveller • us
7
2026-06-27 • via Nuitee