citizenM Washington DC Capitol

Hotels
8.8 (5785 reviews)
550 School Street Southwest , Washington , US
+1 202-747-2145

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and modern rooms
Cons:
Small room size
High parking fee
Missing washcloths

Categories

Cleanliness
8.26
Overall, the rooms are clean and comfortable, but there were specific issues with missing washcloths.
Service
9.23
The staff were described as friendly and helpful, enhancing the overall experience.
Location
9.27
The location was consistently praised, being close to attractions and convenient for travelers.
Room Quality
8.72
The rooms are modern and well-designed, though some found them to be small.
Amenities
8.75
The amenities provided, like tablet controls and an appealing lobby, contributed positively to the experience.
Value for Money
8.21
While the pricing was reasonable for some, the high parking fee was a concern for others.
Food and Beverage
8.76
Breakfast options and overall food quality were highlighted positively, despite some dietary mismatches.
Overall Experience
9.23
Generally, guests had a great experience and indicated they would return, showing high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:44

Property Description

Modern and Convenient Accommodation

Express Check-in and Check-out, Allergy-free Rooms, and High-tech Amenities

Delicious Breakfast Buffet and Smart Room Controls

Experience the ultimate blend of comfort and technology at citizenM Washington DC Capitol. Enjoy seamless check-in/out, hypoallergenic rooms, and cutting-edge in-room controls via iPad or the citizenM app. Indulge in a diverse breakfast buffet catering to all dietary preferences. Explore nearby attractions like the National Mall, then unwind in the shared lounge or bar. Book now for a memorable stay in the heart of Washington DC.

Important information:

We do not allow animals, only service animals are allowed. Guests need to inform about the service animal before arrival.
The property accepts credit cards. Cash is not accepted.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Location

Guest Reviews

8.8
Based on 5785 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.23
D
Diana • couple • ua
10
2026-10-13 • via Nuitee
L
Linda • solo_traveller • au
10
Great place to stay. Very comfortable beds and plenty of room
Pros:

Great quirky hotel in a quieter area

Cons:

Nothing

2026-10-12 • via Nuitee
C
Chloe • couple • us
8
Overall a great stay! Lots of great things just the pillow and sheet comfort and parking situation !
Pros:

Loved how easy the check in process was, loved the modern and tech vibes

Cons:

The bed could have been more comfortable- particularly the pillows and softness of the sheets. Parking was not ideal as we had a truck and couldn’t fit in any of the available parking spots in the parking lot listed

2026-10-12 • via Nuitee
M
Melissa • couple • us
10
2026-10-12 • via Nuitee
C
Chillycat • couple • us
8
The bed had no top sheet, just a blanket???
Pros:

It was located in the middle of everything. close to lfant plaza

Cons:

Room was a little small. Did not get more towels when we asked for them

2026-10-11 • via Nuitee
K
Katina • solo_traveller • us
10
2026-10-11 • via Nuitee
B
Beth • solo_traveller • us
8
Pros:

The friendly staff

Cons:

Size of the room. The bed against the window. One of us had to climb in the bed due to this. The bed did not have a sheet on it and we didn't realize this until midnight when we got back to our room. Bathroom door didn't close. The refrigerator was teeny tiny

2026-10-11 • via Nuitee
J
Julia • family_with_children • us
10
Great breakfast, comfy bed.
Pros:

Breakfast was amazing! Had hot and cold choices, a real feast! Bed was super comfortable. Enjoyed the tech in the rooms. Had no prob connecting phone to TV via chromcast.

Cons:

No complaints about anything.

2026-10-11 • via Nuitee
M
Mablum • family_with_children • pt
10
2026-10-11 • via Nuitee
L
Lynley • couple • fr
10
2026-10-10 • via Nuitee
S
Shea • couple • us
8
Pros:

Location was perfect for visiting all the Smithsonian.

Cons:

We have to let front desk about housekeeping service.

2026-10-08 • via Nuitee
J
Justin • solo_traveller • us
10
2026-10-07 • via Nuitee
N
Niurguiana • extended_group • us
10
Pros:

Location is brilliant! Stuff is friendly and helpful.
Breakfast is excellent. Room was clean, bed was so comfortable. I’ll definitely stay there if I come back to DC

2026-10-07 • via Nuitee
K
Kimberly • solo_traveller • us
7
2026-10-07 • via Nuitee
S
Shanks Crouse • couple • us
8
2026-10-07 • via Nuitee
H
Hali • couple • us
10
2026-09-19 • via Nuitee
B
Berlin • couple • us
4
Location was great. Staff was meh. Room lacked sheets - kind of a base requirement of a hotel.
Pros:

Location and cleanliness were the two positives I can give them.

Cons:

Sheets are a basic expectation in a hotel room - we were not provided any for our bed and didn't realize it until it was so late and we were so tired we didn't have the patience to deal with it. The bathroom was also far smaller with so much less privacy than the photos suggested. Had I been aware, I would have simply booked a bigger room with more space.

2026-09-18 • via Nuitee
J
Jana • couple • us
10
perfect!
Pros:

location was great! staff was friendly and helpful!

Cons:

great hotels! I like citizenM a lot. cool, laidback, fun!

2026-09-18 • via Nuitee
M
Martin • couple • gb
8
Enjoyed stay and location was great for us
Pros:

The location was the plus for this hotel easy walk to all museums and other tourist attractions.

2026-09-17 • via Nuitee
M
Monika • solo_traveller • fr
10
Great deal considering quality/location you get for that price
Pros:

Helpful stuff and clean room

2026-09-16 • via Nuitee