Hotel Cristal Setúbal

Hotels
8.6 (2979 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2979 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
I
Ina • solo_traveller • lv
10
Pros:

Mēs palikām viesnīcā vienu nakti.
Viesnīcā bija nevainojami kluss, numuriņš bija ideāli tīrs, gultas ērtas, gaisu dzesēja gaisa kondicionieris. Numuriņā pieejams matu žāvēšanas fēns, šampūns, dušas želeja, tējkanna un mini ledusskapis dzērienu atdzesēšanai.

2026-05-30 • via Nuitee
B
Brigitte • couple • fr
8
Séjour découverte de Setúbal et des ses alentours.
Pros:

Hôtel confortable avec chambres spacieuses . Établissement très propre .
Buffet petit déjeuner varié et complet .

Cons:

Manque un peu de charme dans la salle de restaurant .. peut être prévoir un autre éclairage et une petite musique d ambiance ..

2026-05-28 • via Nuitee
E
Eduardo • solo_traveller • br
8
2026-05-27 • via Nuitee
J
Jessica • solo_traveller • de
8
2026-05-25 • via Nuitee
R
Robert • solo_traveller • fr
9
Hôtel propice pour une étape avec possibilité d’un dîner de qualité
Pros:

Qualité des équipements

Cons:

Parking intérieur difficile d’accès

2026-05-25 • via Nuitee
V
Virginia HO • family_with_children • hk
10
Pros:

Comfortable and clean

Cons:

Nothing

2026-05-24 • via Nuitee
V
Vicki • couple • us
10
Pros:

Very nice facility. They were available at the last minute and there was nothing about this place I didn’t like.

2026-05-24 • via Nuitee
W
Willi • solo_traveller • de
8
Pros:

Ok

2026-05-22 • via Nuitee
S
Sara • family_with_children • pt
5
2026-05-20 • via Nuitee
M
Marc-André • couple • ca
8
Pros:

L’endroit est bien ,p.

Cons:

Absolument rien.

2026-05-17 • via Nuitee
D
Dan • couple • us
8
Pros:

The check in was great Andre explained everything to us.

Cons:

For a 4 star hotel they lacked in the room amenities. No lotion, or Kleenex but the room was very clean and comfortable

2026-05-16 • via Nuitee
A
André • couple • pt
8
2026-05-16 • via Nuitee
G
Gil • couple • pt
8
muito bom
Pros:

Excelente vista sobre o rio Sado.
Pequeno almoço com muita variedade e boa qualidade.

Cons:

Sem serviço de quartos. Café do pequeno almoço de máquinas automáticas

2026-05-14 • via Nuitee
I
Isabel • solo_traveller • pt
10
Pros:

Já não é a primeira vez que ficamos neste hotel. No entanto, surpreende-nos sempre pela positiva. O quarto era bastante bom, com várias janelas e um terraço incrivel. Era bastante limpo, o staff era bastante atencioso. Pequeno almoço bastante bom.

Cons:

Não ficar mais tempo. 🤣

2026-05-13 • via Nuitee
L
Lesly • solo_traveller • gb
7
Pros:

The staff and the food were good.

Cons:

Our car at 5.1m was too long to get into the underground car park

2026-05-13 • via Nuitee
שמואל • solo_traveller • il
10
מלון טוב ב setubal , קרוב לשמורה
Pros:

היינו זוג. חדר מרווח וגדול. במיקום מעולה. לקחנו חצי פנסיון, וזה היה מעולה, כי לא ראינו היצע של מסעדות. שירות טוב.

Cons:

העיצוב בחדר גי פשוט, אבל, לא פגם כלל בהנאה

2026-05-13 • via Nuitee
I
Ingrid • solo_traveller • de
7
2026-05-12 • via Nuitee
C
Catarina • couple • pt
9
2026-05-12 • via Nuitee
L
Leonardo • family_with_children • pt
8
2026-05-10 • via Nuitee
R
Ricardo Miranda • extended_group • pt
10
Alojamento tranquilo, bem localizado, restaurante e pequeno-almoço.
2026-05-10 • via Nuitee