Hotel Cristal Setúbal

Hotels
8.6 (3023 reviews)
Rua Prof Augusto Gomes,3 , Setúbal , pt

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good breakfast
Cons:
Poor parking
Location issues
Ventilation problems

Categories

Cleanliness
8.46
Guests mention cleanliness positively but highlight that towels were changed without restocking amenities.
Service
9.23
Staff received particular praise, especially in accommodating special dietary needs.
Location
8.07
Critics mentioned poor location and parking difficulties.
Room Quality
8.62
Rooms were described as comfortable, with great views, but some had issues such as inadequate ventilation.
Amenities
8.05
Some amenities like the safe were not functioning, impacting guest convenience.
Value for Money
8.71
Guests feel the price reflects the service and experience despite some critiques.
Food and Beverage
8.46
Breakfast received high praise, but the restaurant meals did not impress everyone.
Overall Experience
9.23
Overall satisfaction was very high, with many comments about returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:09

Property Description

Luxurious Accommodation
Hotel Cristal Setúbal offers elegant rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. Some rooms even feature a charming terrace for guests to enjoy.

Delicious Dining Options
Guests can indulge in buffet and continental breakfast options daily at the hotel's restaurant. Additionally, there is an on-site snack bar for quick bites throughout the day.

Convenient Facilities and Services
With a 24-hour front desk, airport transfers, and free WiFi, Hotel Cristal Setúbal ensures a hassle-free stay for all guests. The hotel also provides bike hire for exploring the popular cycling area and a business area for those needing to stay productive during their travels.

Book your stay at Hotel Cristal Setúbal now for a memorable and comfortable experience!

Important information:

Please note that for group reservations (more than 6 rooms) special rates and conditions applies.

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation cardWhen booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 10 years old stay for € 25 per person per night when using an available extra bed.
    Children from 11 years old to 12 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3023 reviews
Cleanliness: 8.46
Service: 9.23
Location: 8.07
Room Quality: 8.62
Amenities: 8.05
Value for Money: 8.71
Food and Beverage: 8.46
Overall Experience: 9.23
D
dino family_with_children pt
10
2026-07-04 via Nuitee
F
Frieda A. solo_traveller de
8
Pros:

Schönes Zimmer, gutes Frühstück, Tiefgarage

Cons:

Bis ins Zentrum kein schöner Fußweg

2026-07-04 via Nuitee
E
EMILIO couple es
9
Personal agradable y ambiente acogedor.
Pros:

El desayuno completo y variado.
Muy bien la atención del personal.
Pocas plazas en el interior del parking pero se puede aparcar alrededor sin problemas.

Cons:

La ubicación un poco alejada del centro.

2026-07-03 via Nuitee
S
Susanna couple de
8
Pros:

Obwohl ich ein Zimmer mit Blick in den Innenhof reserviert hatte bekamen wir ein Zimmer in der 1. Etage nach vorne zur Straße. Ich habe auch kurz vorher meine Buchung geändert da das Hotel in meiner Reisezeit ein Urlaubsangebot hatte zu einem günstigeren Preis. Hatte auch mit dem Hotel kommuniziert zu diesem Thema.

2026-07-01 via Nuitee
J
JOSE RICARDO couple br
7
2026-07-01 via Nuitee
M
Marco couple pt
10
EXCLENTE
Pros:

GOSTAMOS DE TUDO EM GERAL , MAS O PEQUENO ALMOÇO FOI EXCLENTE

2026-06-30 via Nuitee
M
Maikel solo_traveller de
8
Pros:

Sehr gutes Frühstück, freundlicher Empfang. Saubere und moderne Zimmer.

Cons:

Die Bar war leider nur spartanisch besetzt. In der Umgebung ist nicht viel los.

2026-06-30 via Nuitee
F
Filipe solo_traveller pt
7
2026-06-30 via Nuitee
G
Gianna couple ch
9
2026-06-30 via Nuitee
P
Pinto couple pt
10
2026-06-29 via Nuitee
P
Pedro Mesquita solo_traveller pt
7
Pros:

De quase tudo

Cons:

Da garagem (muito apertada para entrar) e da falta de uma piscina. A localização também é fraca

2026-06-29 via Nuitee
J
Johanne extended_group ca
8
2026-06-29 via Nuitee
N
Nobrega solo_traveller au
10
2026-06-28 via Nuitee
H
Henny extended_group nl
8
Prettig verblijf
Pros:

Vriendelijk personeel

Cons:

Niets

2026-06-24 via Nuitee
F
Ferreira couple pt
10
Aconchegante e moderno voltaremos de certeza!
Pros:

Quando se entra no hotel vem um cheiro maravilhoso de perfume o atendimento foi impecável e o hotel é lindíssimo por dentro. Ficamos num quarto de cortar a respiração e o pequeno-almoço não fica atrás na qualidade.

2026-06-23 via Nuitee
C
Carvalho family_with_children pt
9
2026-06-23 via Nuitee
L
Luana couple br
10
2026-06-22 via Nuitee
A
Antonio solo_traveller es
3
Pros:

Nada

Cons:

Estuve 2 noches y no hicieron la habitación

2026-06-22 via Nuitee
D
Denis couple ca
8
Bien pour un soir
Pros:

La propreté et les employés

Cons:

Il faisait très chaud dans la chambre à notre arrivée, le buffet déjeuner est un peu décevant

2026-06-22 via Nuitee
P
Paula solo_traveller pt
9
Pros:

Em geral de tudo.

Cons:

Da garagem, muito apertada principalmente a entrada😞

2026-06-21 via Nuitee