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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Daily housekeeping
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Experience the epitome of luxury at The Gantry London, Curio Collection By Hilton. Indulge in air-conditioned rooms with top-notch amenities like a flat-screen TV, safety deposit box, and a private bathroom.
Convenient Facilities
Stay active at the on-site fitness centre or unwind on the terrace with stunning views. Enjoy delicious meals at the hotel's restaurant and grab a drink at the chic bar. Benefit from 24-hour room service and free WiFi throughout the property.
Prime Location
Located just 500 metres from Stratford City Westfield, this 5-star hotel is near key attractions like the Olympic Stadium and Stratford Tube Station. With London City Airport a short distance away, The Gantry London offers both luxury and convenience for your stay.
Book now for an unforgettable experience at The Gantry London, Curio Collection By Hilton.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 16 per day.
Location
Property Video
Guest Reviews
The location was amazing and the hotel was beautiful and rooms great and clean and beds were really comfortable. We had a great nights sleep.
The breakfast service was terrible. Food was running out and there were no cups for coffee. We waited for a long time for the food to be available. The hotel should expect to receive a majority of guest during the last hour of service on the weekends. The food quality was lovely.
Location was great, furnishings looked either new or fairly recently installed.
Some areas within the room had not been cleaned for a very long time, as there was a visible layer of dust present on shelves and on the wood panelling ledges. The icebox had been used as a bin by the previous guests and not been emptied.
There was no housekeeping service on day 2 and despite asking, housekeeping were unable to provide fresh towels. (Suspect due to the extreme heat in UK, the laundry company may have let the hotel down).
Staff at check-in were pleasant and welcoming. Yet, staff in the hospitality areas, seemed utterly miserable and didn’t appear like they wanted to be there at all. The breakfast service team was extremely under prepared for the number of guests, despite having a list of numbers for those who had booked breakfast. On both mornings there were not enough mugs, plates, bread or hot food, causing long queues to form whilst everyone waited. When residents enquired, the staff were not apologetic and made guests feel like they were an inconvenience.
There was quite a queue when my friend & I arrived, but we were a little earlier than the check-in time. There were many people staying here on 26th June, as Take That were performing at the Olympic Stadium.
I am unsure of the name of the man who served me (he was a coloured gentleman & a sharp dresser) - he was so polite & welcoming. He was very cheerful & offered to look after people's luggage, if they wanted to avoid queuing, & could come back later.
Both bars were fantastic.
The rooftop bar was fabulous - Luciano looked after us. A little pricey for some of the drinks, but ok if looking for a treat.
The 1st floor bar was also fantastic. Most welcoming when we got back from the Olympic Stadium.
Lack of attention to detail from the female bartender, who put a round of drinks on my friend's bill, for people we were not with & didn't know.
When questioned, she shrugged her shoulders. The Polish barman apologised on her behalf. Offered my drink for free. Whilst this was appreciated, my friend would have been happier for the round to be refunded, particularly as the other drinks included a large glass of expensive wine!
Clean - modern and has a ice machine
Fridge not cold
Hilfsbereites nettes Personal.
Location was great for our short weekend trip and to go to Take That concert! Our rooms while not together were great, comfortable and amazing view! Loved the coffee shop in reception, we did not have breakfast.
Due to hotel being full, check in was a bit manic and not all rooms were ready, minor frustration though!
Location good and cleanliness great.
We paid £732 for a suite, which felt poor value for money given how small the room was compared to other suites I’ve stayed in. For that price, I would have expected a more spacious room and basic touches like complimentary bottled water, which was not provided.
We also had a disappointing experience with food service. Despite there being tables available, we were told there was at least a 45-minute wait due to understaffing, so we weren’t able to eat at the hotel. Room service was very limited and didn’t offer much appeal, so we ended up ordering from Uber Eats instead.
Overall, the experience did not meet expectations for the price paid.
Had a-great stay !
Nothing
Everything. After being let down at the last minute with our accommodation. We were able to book this hotel. Within 5mins of booking the room we were booked in. The room was very clean. Location was perfect for what we needed it for. Mega cheap parking. Air con was a saver with the heat wave. Hotel was very quiet. Cannot thank them enough for fitting us in at extremely short notice. Will definitely be staying here again.
Nothing.
Lovely hotel and room, with good access to the stadium for an event.
Felt the price was a bit high, but not completely unreasonable.
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