SpringHill Suites by Marriott Hartford Cromwell

Hotels
•
SpringHill Suites
8.4 (403 reviews)
76 Berlin Road , Cromwell , us
+1 860-613-0710

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Fitness center
24-hour front desk
Business center
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Helpful staff
Cons:
Dirty carpets in the room
Parking fees

Categories

Cleanliness
7.43
Multiple complaints about dirty carpets and poor room cleaning.
Service
9.4
Staff was described as helpful and friendly, although there were serious issues with one staff member.
Location
8.44
Location is in a suburb, convenient yet with a parking fee that some found irritating.
Room Quality
8.89
Rooms were described as spacious and well-appointed.
Amenities
7.92
Issues with parking fees and broken equipment noticed during the stay.
Value for Money
8.38
Some felt the additional charges were irritating, impacting overall value.
Food and Beverage
7.93
Breakfast options were noted as mediocre and limited.
Overall Experience
8.8
Despite some negatives, the stay was generally enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:03

Property Description

Luxurious Accommodations
SpringHill Suites by Marriott Hartford Cromwell offers modern rooms within close proximity to major universities. Enjoy free WiFi and convenient amenities like a 24-hour front desk and business center. Private parking ensures a hassle-free stay.

Relaxing Sun Terrace
Unwind on the hotel's sun terrace and soak up the warm sunshine. Perfect for enjoying a morning coffee or evening cocktail, the terrace provides a peaceful retreat amidst your travels.

Nearby Attractions
Explore nearby cultural landmarks such as Wadsworth Atheneum and Bushnell Center for Performing Arts. With Bradley International Airport just a short drive away, convenience and comfort await at our hotel.

Book your stay at SpringHill Suites by Marriott Hartford Cromwell now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Location

Guest Reviews

8.4
Based on 403 reviews
Cleanliness: 7.43
Service: 9.4
Location: 8.44
Room Quality: 8.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 7.93
Overall Experience: 8.8
R
Rafaella • family_with_children • us
1
This is a hotel for a single young person that only wants a place to sleep and leave next day.
Pros:

Honestly, location. Thats all. Well, the coffee was good too. Not the breakfast! The coffee only!

Cons:

- front desk receptionist very dismissive, specially after placing me and my family of 4 in a wrong room and not doing anything about it.
- maintained staff rude. Complaining about needing to clean our bathroom that leaked at night.
- pool was gross. Definitely haven’t been cleaned in a long time. Water was brown.
- breakfast wasn’t restock. 1 hour before breakfast time finished they run out of food. I do not recommend eating there either. Food was horrible.

2026-08-27 • via Nuitee
J
June • couple • us
8
Pros:

cleanliness and size of room was very good, staff was pleasant, breakfast was decent

Cons:

shower head sprayed water all over the place, including onto the floor. A/C not working - ran all night although thermostat was on 68 and room was cold. Judging from size of closet and existence of only two drawers, most guests spend one or two nights and don't unpack their suitcases.

2026-08-27 • via Nuitee
P
Paul • couple • us
5
Won't be staying with you again.
Pros:

The hotel is average. I can't really say anything beyond that.

Cons:

Not enough handicapped parking, I was forced to walk from the back of the building. Breakfast was ok but the kitchen was not keeping up with the demand for eggs and meet products. People were taking bowls and filling them with bacon making it hard for others to have anything.

2026-08-25 • via Nuitee
B
Bonnie • solo_traveller • us
4
2026-08-23 • via Nuitee
C
Colleen • couple • us
8
Convenient except for outlets
Pros:

Clean, modern and convenient

Cons:

I wish there’s been more available outlets to charge devices.

2026-08-21 • via Nuitee
C
Colleen • solo_traveller • us
9
Pros:

The bed was the most comfortable hotel bed I've ever slept on

Cons:

Nothing

2026-08-13 • via Nuitee
R
Roxana • couple • us
10
Stress free and always enjoyable..
Pros:

The staff all around always makes the stay so enjoyable..
from the front desk to the breakfast ladies.. My go to place every month when I fly in from Florida..

Cons:

Absolutely nothing!

2026-08-10 • via Nuitee
R
Roxana • couple • us
10
Best place around Middletown
Pros:

Absolutely everything staff , cleanliness, comfort..

Cons:

Nothing

2026-08-10 • via Nuitee
R
Roxana • couple • us
10
Always a pleasure
Pros:

Everything

Cons:

Nothing

2026-08-10 • via Nuitee
H
Harold • solo_traveller • us
9
2026-08-10 • via Nuitee
J
Joviel • family_with_children • us
6
We had a decent stay but I won’t book this hotel again in the future.
Pros:

The room was clean.

Cons:

I booked the handicapped room. There was no grab bar in the shower and toilet. The room was small and tight so moving the wheelchair was little hard. We found a chunk of hair in the bottom of the pool when we went swimming.

2026-08-10 • via Nuitee
N
Nthati • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Monibo • solo_traveller • us
9
2026-07-16 • via Nuitee
T
TT • solo_traveller • us
7
2026-07-11 • via Nuitee
J
Julia • couple • us
10
I needed a night of peace and got exactly that!
Pros:

Very Welcoming

Cons:

That the pool wasn’t in use.

2026-07-11 • via Nuitee
A
Anika • family_with_children • us
9
2026-07-06 • via Nuitee
S
Suhair • solo_traveller • us
10
2026-06-16 • via Nuitee
K
Kyle • couple • us
9
Pros:

Great trip and nice place!

2026-06-12 • via Nuitee
A
Alanna • family_with_children • us
10
2026-06-09 • via Nuitee
R
Rose Ann • extended_group • us
10
2026-05-29 • via Nuitee