Capital O Colón, Ciudad Guzmán Jalisco

Hotels
7.3 (150 reviews)
Av. Cristóbal Colón 655, Col. Centro. Ciudad Guzmán, Jalisco. , Ciudad Guzmán , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Central location near cathedral/main square
Friendly reception staff (several mentions)
Some guests found rooms and beds comfortable
Clean rooms noted by a few guests
Pool and facilities appreciated by some
Cons:
Nighttime noise from nearby bars preventing rest
Reservation mishandling and inconsistent staff performance
Promised amenities missing (AC, toiletries, toilet paper)
Cockroaches and unpleasant room odors reported
Clogged shower / plumbing issues
Cold pool water
No bedside power outlets
Some rooms had very hard beds

Categories

Cleanliness
6.5
Mixed signals: some guests praised cleanliness, but multiple reports of bad odors, cockroaches, missing toilet paper/soap and a clogged shower lower the score.
Service
8.3
Reception staff received praise for being very friendly, but there were notable service failures (reservation mishandling, inconsistent staff performance and poor attitude from cleaning staff). Overall leans positive due to helpful front-desk interactions.
Location
8.6
Very central and convenient (near cathedral and main square), which guests liked; however, significant nighttime noise from nearby bars affected rest for several guests.
Room Quality
6.8
Mixed room experiences: some found rooms and beds comfortable, others reported very hard beds, unpleasant smells, noisy fans, no AC in some rooms and a clogged shower.
Amenities
6.2
Several amenity issues: promised AC not provided in some reservations, lack of toiletries/toilet paper, noisy fans, cold pool water, non-smart TV and lack of bedside power outlets.
Value for Money
6.5
Value impacted by reservation mistakes, missing promised features (AC, toiletries) and disturbances at night, though the central location and some positive service moments mitigate this somewhat.
Food and Beverage
7.3
Not mentioned in the reviews; assigned target overall rating.
Overall Experience
8.2
Mixed but generally positive for guests who valued location and pool; several guests reported poor rest due to noise and service/amenity failures, producing a varied overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:34

Property Description

Luxurious 5-Star Accommodation:
Capital O Colón in Ciudad Guzmán, Jalisco offers a lavish stay with an outdoor pool, garden, and terrace. The rooms boast modern amenities like a flat-screen TV, safety deposit box, and a private bathroom with free toiletries.

Convenient Features:
Enjoy complimentary WiFi and private parking during your stay. The hotel also provides a desk in each guest room for your convenience.

Ideal Location:
Located in Ciudad Guzmán, the hotel is situated near Licenciado Miguel de la Madrid Airport, making it a convenient choice for travelers.

Book your stay at Capital O Colón, Ciudad Guzmán Jalisco for a luxurious and convenient experience.

Important information:

The service charge is nonrefundable and will be charged at any time after the reservation is created.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 150 reviews
Cleanliness: 6.5
Service: 8.3
Location: 8.6
Room Quality: 6.8
Amenities: 6.2
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 8.2
L
lopez garcia • family_with_children • mx
10
Pros:

Algo Centrico

Cons:

Más disponibilidad

2026-10-23 • via Nuitee
G
Gabrielxlink • solo_traveller • mx
7
2026-10-20 • via Nuitee
M
MARIA PEREZ • family_with_children • mx
7
Pros:

Me gustó el precio y estaba limpio.

Es justo lo que esperas por el costo beneficio

La ubicación casi justo a la entrada de la ciudad lo hace muy atractivo

Cons:

Las fotos se ven muy lindas y de un aspecto muy californiano, pero en persona se notan los detalles y no es tan lindo. No está mal el lugar, el problema son las altas expectativas, sobre todo del área de la alberca

2026-10-19 • via Nuitee
L
Laura Verónica • family_with_children • mx
7
Observacion
Pros:

La ubicación es perfecta

Cons:

No había toallas en la habitación, las pedimos y nunca nos las dieron y el agua de la regadera estaba muy fría, tardo demasiado en salir agua caliente y muchas cucarachas 🫣

2026-10-19 • via Nuitee
E
Enrique • solo_traveller • mx
3
Pros:

Nada

Cons:

Las instalaciones son viejas y descuidadas, las camas parecen piedras, el agua de la regadera sale super deficiente y no habia agua caliente a ninguna hora y al llegar nadie nos informó.

2026-10-09 • via Nuitee
M
Moran • couple • mx
10
2026-10-07 • via Nuitee
E
Edwin • family_with_children • mx
8
2026-09-10 • via Nuitee
J
Jonatan Adrian • solo_traveller • mx
7
Pros:

Personal muy amable

Cons:

Los ventiladores del cuarto están muy bajitos y esto puede causar algún accidente

2026-09-10 • via Nuitee
J
Jonatan Adrian • solo_traveller • mx
7
Pros:

La gente muy amable

Cons:

Los ventiladores en los cuartos están muy bajitos y peligrosos

2026-09-10 • via Nuitee
B
Benedicto Augurio • solo_traveller • mx
10
Estancia agraday
Pros:

Las atenciones del personal no tengo

Cons:

No existe comentarios negativos de mi parte.

2026-09-09 • via Nuitee
F
fernando • solo_traveller • mx
8
2026-09-06 • via Nuitee
R
Ruldjent • solo_traveller • mx
7
Pros:

Qué es un lugar bastante tranquilo y callado y se puede descansar bien

Cons:

Qué quisieron cobrarme una multa la cuál no infringí.

2026-09-01 • via Nuitee
M
ma del pilar • solo_traveller • mx
10
2026-08-22 • via Nuitee
A
AARON • solo_traveller • mx
10
2026-08-21 • via Nuitee
O
Olga Sofía • solo_traveller • mx
8
Incómodo musica de los bares que hay en la cuadra!
Pros:

En general todo bien!

Cons:

Mucho ruido de música a nivel altos...hay barios restaurantes bar...junto al hotel!

2026-08-20 • via Nuitee
M
Martinez • solo_traveller • mx
2
Pésimo.
Pros:

La cercanía a la clínica del imss

Cons:

Mucho ruido, reserve una habitación con vista a la alberca y A/c y me dieron lo que quisiero ! Habitación insegura no servía el seguro de la puerta! Las almohadas para llorar mejor es nada.

2026-08-19 • via Nuitee
A
amelia • solo_traveller • mx
10
Pros:

La Alberca

Cons:

Todo me gustó

2026-08-17 • via Nuitee
A
amelia • solo_traveller • mx
10
Pros:

Todo me gustó 😃

2026-08-17 • via Nuitee
A
Ana Laura • solo_traveller • mx
9
2026-08-16 • via Nuitee
Y
Yoshio Edzaell • solo_traveller • mx
10
2026-08-15 • via Nuitee