Comwell Copenhagen Portside Dolce by Wyndham

Hotels
Dolce Hotels & Resorts
8.7 (20000 reviews)
Alexandriagade 1 , Copenhagen , dk

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Inflexible booking policies

Categories

Cleanliness
8.03
Issues with black mold and inconsistent room cleaning noted in reviews.
Service
9.5
Staff were helpful and friendly, but there were complaints about communication regarding reservations.
Location
10
Excellent location near metro station and good access to the city.
Room Quality
8.04
Mention of room issues such as temperature and thin walls; however, some rooms were described positively.
Amenities
8.49
Basic amenities were noted as limited, such as no fridge and basic toiletries.
Value for Money
8.52
Expectation of better value for 4-star service, but location compensated for some shortcomings.
Food and Beverage
7.98
Breakfast received mixed reviews; some guests found it lacking in quality.
Overall Experience
9.03
General satisfaction with location and comfort, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 23:31

Property Description

Luxurious Amenities and Services

Comwell Copenhagen Portside Dolce by Wyndham offers a range of luxurious amenities and services to ensure a comfortable stay. From a fitness centre and garden to a shared lounge and restaurant, guests can enjoy top-notch facilities during their visit.

Modern and Comfortable Rooms

The 4-star hotel boasts air-conditioned rooms equipped with free WiFi, private bathrooms, flat-screen TVs, and cozy seating areas. With bed linen and towels provided, guests can relax in style and convenience.

Convenient Location and Nearby Attractions

Situated in Copenhagen, the hotel is conveniently located near Svanemolle Beach and Parken Stadium, offering guests easy access to popular attractions. With the airport just 11 km away, the hotel provides a perfect base for exploring the city.

Book your stay at Comwell Copenhagen Portside Dolce by Wyndham now to experience luxury and convenience at its best.

Important information:

Please note that pets are only allowed upon request at the following rooms: Double room and Small Double room.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 20000 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 8.04
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.03
M
mariob321 Family Bentivoglio, Province of Bologna, Emilia-Romagna
2
The worst hotel experience in Copenaghen
Pros:

Absolutely a place to avoid. They make the room only if you ask for it the night before. The parking must be paid even if you have a wheelchair sign on the car.
Restaurant workers are so awful in serving you.
Stay out of here!!!

2026-08-08 via Tripadvisor
E
ExPatHabsFan Family Toronto, Ontario
8
Beautiful hotel, spacious room, great location
Pros:

Beautiful hotel, excellent service, spacious room with a rainfall shower and incredibly comfy beds. The location is great, 1 block from the metro and harbour ferry.

2026-08-08 via Tripadvisor
D
Dani couple lu
9
Pros:

Très bel hotel, un peu loin à pied jusqu'au centre, mais location de vélo ce qui est pratique, bon petit déjeuner , mais faut y aller tôt.

Cons:

beaucoup de monde au petit déjeuner, allez-y de bonne heure.

2026-08-08 via Nuitee
M
Mauricio solo_traveller nl
7
Pros:

Well located (for visitors taking cruises), clean, good breakfast

Cons:

They would refuse to keep our luggage for a couple of hours when we arrived a bit earlier, they pointed out to a self service system (which has a cost per bag and a timer) and there is no support from personel during the process of checking the luggage in even if they were clearly available.

2026-08-08 via Nuitee
M
Massimo56 couple it
9
Pros:

Ottima posizione per raggiungere il centro in quanto vicinissimo alla stazione della metro (che passa ogni 5 minuti). Comodo parcheggio comunicante con l'albergo. Ottima ed abbondante colazione internazionale

Cons:

Non saprei

2026-08-08 via Nuitee
C
Cecilie family_with_children dk
10
2026-08-08 via Nuitee
T
Tinatin solo_traveller ge
10
2026-08-08 via Nuitee
M
Michelle solo_traveller at
7
2026-08-08 via Nuitee
M
Melanie solo_traveller de
9
2026-08-08 via Nuitee
R
ROUAUD couple fr
9
Très bon hôtel à Copenhague
Pros:

Hôtel très légèrement excentré mais facile d'accès grâce à la ligne de métro automatisée, à proximité (on arrive très vite dans le centre de la ville avec un ticket de métro individuel à 24 DKK). Cet hôtel est situé dans une zone résidentielle du port de Copenhague, agréable pour se balader à pied ou à vélo. Nous avons été très bien accueillis dans l'établissement. La chambre s'avère petite, mais propre et fonctionnelle. Elle offre tout le confort pour un court séjour : une assez bonne isolation phonique, un lit douillet, une douche au débit appréciable. Le petit-déjeuner est bon, varié et copieux.

Cons:

Quelques petits bémols qui n'entravent toutefois pas la qualité du séjour : la présence de la moquette dans la chambre; l'absence d'un petit réfrigérateur pour y déposer sa gourde notamment; l'étroitesse de l'espace de vie qui oblige à limiter les valises; le manque d'espace pour poser ses affaires et étendre sa serviette.
Enfin, l'hôtel est très grand, et, malgré la qualité du petit-déjeuner, on se croirait un peu à l'usine dans la salle de restauration, tellement il y a de monde ! Un peu déroutant pour celui ou celle qui recherche le calme ou la tranquillité.
Chambre un peu chère aussi, mais il ne faut pas oublier que l'on se trouve à Copenhague.

2026-08-08 via Nuitee
T
Tomi solo_traveller fi
10
2026-08-08 via Nuitee
A
Alexandra solo_traveller at
7
Freundliches Personal in einer nüchteren Bettenburg.
Pros:

Ganz neues Hotel direkt an der S-Bahnstation im neuen Stadtteil Nordhaven. Man ist mit der S-Bahn oder dem Hafentaxi sehr schnell im Zentrum. Das Hotel scheint noch sehr neu, entsprechend ist die Ausstattung modern und sauber. Die Mitarbeitenden waren alle sehr freundlich und hilfsbereit. Umfangreiches Frühstücksbuffet.

Cons:

Mir persönlich erschien die Umgebung wie auch das Hotel "seelenlos". Es hat über 500 Betten, im Restaurant oder Frühstücksraum ist es entsprechend hektisch. Die Zimmer sind einfach zweckmäßig eingerichtet. Es gibt keinen Schrank für Kleidung, dafür einen Schrank, der mit einem Bügelbrett gefüllt ist?! Wer Kopenhagener Flair erleben will, sollte sich meiner Meinung nach in einem anderen Stadtteil ein Hotel suchen.

2026-08-08 via Nuitee
H
Hanka family_with_children de
9
2026-08-08 via Nuitee
D
Daniel family_with_children de
8
Relativ günstiger Aufenthalt in Copenhagen, gute Erreichbarkeit, nettes Personal und super Frühstück
Pros:

Das Frühstück war super, auch das Zimmer war klasse ausgelegt für 3 Personen.
Ruhige Lage am Ende einer Bahnlinie war echt klasse.

Cons:

-

2026-08-08 via Nuitee
B
Barbara couple us
9
We would definitely stay again.
Pros:

Clean and comfortable room, however, room temperature was warm on the 5th floor. The breakfast was wonderful with many options. Everything was fresh and delicious.

Cons:

The shower did not drain properly and water soaked the bath mat.

2026-08-08 via Nuitee
M
Michael solo_traveller de
6
Großes Hotel mit guter Verkehrsanbindung, leider überzogene Preise
Pros:

Gutes, abwechslungsreiches Frühstück
Nähe zur Metro
Komfortable Betten
geräumiges Zimmer

Cons:

sehr teures Hotel (wir hatten für 3 Personen ein Familienzimmer für knapp 350 Euro pro Nacht, alle Betten in nur 1 Raum!!);
Karte zum Abendessen im Hotel mit nur 4 Hauptgerichten zu Preisen eines Gourmetrestaurants (ein einfaches Nudelgericht 35 Euro!!);
sehr großes Haus, dadurch sehr viele Gäste und damit unpersönlich;
Gedränge beim Frühstück;
laut schließenden Zimmertüren;
nur ein sehr kleines Fenster zum Öffnen und Lüften im Zimmer;
horrende Parkgebühren (35 Euro pro Tag) in der Tiefgarage des Hotels, Parkplätze in der Umgebung des Hotels ebenfalls sehr teuer (unser Auto stand für 25 Euro am Tag in einem öffentlichen Parkhaus!!)

2026-08-08 via Nuitee
L
Lucian couple ro
10
Fabulos.
Pros:

Locatie intr-o zona curata si linistita, micul dejun foarte bun si diversificat, curatenia paturi foarte comode, izolarea fonica a camerelor foarte buna, aproape de metrou si statia autobozului acvatic.

2026-08-08 via Nuitee
E
Estelle solo_traveller au
8
Convenient location .
Pros:

Convenient location for our purpose. Close to Cruise terminal and metro station . Good selection for breakfast .

Cons:

No fridge in room !

2026-08-08 via Nuitee
M
Matan couple il
9
2026-08-08 via Nuitee
A
Andrea solo_traveller de
9
2026-08-08 via Nuitee