Conwy Valley Hotel

Hotels
7.4 (1419 reviews)
Tal-Y-Bont , Conwy , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Good location for activities
Affordable price
Cons:
Poor service quality
Heating issues in rooms

Categories

Cleanliness
7.14
Generally clean rooms, but some guests experienced issues with dampness and maintenance.
Service
6.11
Service quality was mixed, with reports of unprofessional staff behavior and a lack of effective communication.
Location
8.65
Great location for activities and attractions, offering beautiful views.
Room Quality
6.6
Room facilities were reported as poor by some, including heating problems and cold showers.
Amenities
7.63
Basic amenities were available; however, some conveniences were lacking, like breakfast.
Value for Money
8.59
Good price for budget travelers; however, some guests felt quality was lacking.
Food and Beverage
6.64
Limited food options nearby and no breakfast offered.
Overall Experience
7.81
Mixed experiences, with some positives about location and price, but significant issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:01

Property Description

Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.

Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.

Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.

Book now for an unforgettable stay at our picturesque retreat!

Important information:

Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.

When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1419 reviews
Cleanliness: 7.14
Service: 6.11
Location: 8.65
Room Quality: 6.6
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 6.64
Overall Experience: 7.81
A
Angharad • couple • gb
8
Clean, comfortable pleasant stay, would definitely return
Pros:

No breakfast, awesome location

Cons:

Breakfast

2026-10-23 • via Nuitee
M
Michela • couple • gb
8
A very nice and comfortable stay
Pros:

Comfortable, clean, lovely views and very accessible entrance to the rooms that face the garden and have large windows onto the scenery. Alfie was an excellent host who messaged in advance to give us important info and gave us a very smooth check-in experience.

Cons:

Although it was visible that care had been put in the rooms a little tlc here and there could bring this lovely property to a full 10/10.

2026-10-22 • via Nuitee
S
Steve • solo_traveller • gb
9
Comfortable rooms and Alfie was most welcoming thanks very much
Pros:

Lovely Quiet location, easy access and parking good bar with lots of choice and reasonable prices well appointed rooms, electric shower that actually works!

Cons:

Nothing to dislike, no food was available on my visit due to low number of residents which is fair enough and I was made aware of this before arriving so all in all spot on

2026-10-14 • via Nuitee
L
laura • family_with_children • gb
1
Wouldn’t recommend or stay again.
Cons:

Room was old, items broken and rusty wholes in bedding black marks on sheets shower button was broken, we got to hotel and was greeted with hello it was “ oh any later I’d have to of charged you”
I HAVE PHOTO PROOF.

2026-10-13 • via Nuitee
B
Berzune • couple • lt
7
Nice location quiet place
Pros:

Good location

Cons:

No fridge no hair dryer very Small place

2026-10-13 • via Nuitee
T
Thomas • couple • gb
9
Pleasant stay very comfortable
Pros:

Location

Cons:

Needs decorating

2026-10-11 • via Nuitee
M
Mbedzi • solo_traveller • gb
8
Pros:

It was nice we were treated well, Rooms were clean.

Cons:

None

2026-10-10 • via Nuitee
C
Ciprian Costin • solo_traveller • gb
10
2026-10-10 • via Nuitee
S
Suthar • solo_traveller • gb
10
2026-10-09 • via Nuitee
R
Ryle • family_with_children • gb
7
Excellent location
Pros:

Location was great! Dog friendly place.

Cons:

some of the rooms my friends stayed at had a bit of dusty smell. Some of the bunk beds were also not very comfortable to sleep with.

2026-10-07 • via Nuitee
R
Ryle • couple • gb
7
2026-10-07 • via Nuitee
A
Anila • extended_group • gb
4
2026-10-07 • via Nuitee
D
Diane • family_with_children • gb
8
Very happy overall was pleasantly surprised for the price we paid
Pros:

Very good value for the price, nice comfy beds

2026-09-18 • via Nuitee
B
Bahr • solo_traveller • de
3
Pros:

Die Betten waren sehr gut!

Cons:

Das Preis-Leistungsverhältnis:
Ca 90€ für so einen winzigen Raum, ein abenteuerliches Badezimmer auf 2 Quadratmeter, 1 Duschautomat aus den 1960ern, ein Waschbecken ohne Sichtschutz-Vorhang.
KEiN Frühstück, aber kein Preisnachlass, etwa 20€. Auch 70€ wären zuviel verlangt!
Für den Betreiber "lohnt es nicht"!
Von booking.com war wohl noch niemand dort - wohl weil das Foto einladend wirkt!
Für diesen Preis nicht empfehlenswert!

2026-09-18 • via Nuitee
S
Seyed Abdullah • couple • kw
7
Nice view
Pros:

Good

Cons:

All good

2026-09-17 • via Nuitee
S
Seyed Abdullah • couple • kw
7
2026-09-17 • via Nuitee
S
Seyed Abdullah • couple • kw
7
2026-09-17 • via Nuitee
R
Rahul • family_with_children • gb
8
2026-09-16 • via Nuitee
S
sau man sammy • couple • gb
8
2026-09-16 • via Nuitee
M
Michelle • solo_traveller • gb
5
I didn’t sleep there in the end, I paid to stop somewhere else.
Pros:

It was clean

Cons:

Wasp nest at the back of me, wasp in my room, noice from neighbours partying after a wedding that was held there in the club, I was not pre warned about this wedding the guest where really loud, the door and windows let all the sound in so it sounded as though people outside were in my room.

2026-09-15 • via Nuitee