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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Family rooms
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Pets allowed
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Non-smoking throughout
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Shared lounge/TV area
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Outdoor furniture
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Broadcast Live sport events
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Television in common areas
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Billiards or pool table
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Secured parking
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Horse riding nearby
Review Highlights
Categories
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Property Description
Spectacular Location in Conwy Valley
Nestled in the heart of the Conwy Valley, our 3-star family-run hotel offers a tranquil retreat surrounded by the breathtaking Carneddau Mountains. Perfect for nature lovers and outdoor enthusiasts, our property is a gateway to the Snowdonia National Park, promising unforgettable adventures.
Award-Winning Dining Experience
Indulge in culinary delights at our recently refurbished on-site restaurant, curated by our talented award-winning chef. Whether it's a romantic dinner for two or a special event like a wedding, our restaurant can cater to your needs with a capacity of up to 60 guests.
Proximity to Exciting Attractions
Conveniently located near attractions like Zip World, Bounce Below, and Surf Snowdonia, our hotel ensures that entertainment is just a stone's throw away. Explore the wonders of North Wales and retreat to comfort at our charming lodge.
Book now for an unforgettable stay at our picturesque retreat!
Pets can be accommodated but only in certain rooms. For more information, please contact the property using the details found on the booking confirmation.
When traveling with pets, please note that an extra charge of £12 per pet per night and a £50 refundable deposit is paid for each room. This is refunded once the room is checked and all is fine. This can only be paid in Cash or Bank Transfer. We no longer accept card payments for this payment. . Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 15 pounds. A deposit is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for £30 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good value accommodation, had all we needed.
The bathroom could do with a refurb.
The staff were very friendly & very helpful with a last minute booking & arriving very late due to our circumstances.
The housekeeping was excellent all was very clean.
We were very pleased that dogs were allowed .
The DIY jobs in the room & bathroom were poor & had health & safety issues.
nothing
the dirt, smell and the general condition of the place meant i had to about turn and find another hotel.
Lovely countryside. Not impressed with the so called cabins. It actually looks like a disused holiday park.
As disabled people in our eighties we asked if we could park closer. Not an option. So we struggled to carry our luggage up to room 10. No offers of help there either. At first glance the beds looked okay. Time for bed we found the mattresses needed replacing and the beds felt damp. The bathroom left a lot to be desired, with a chipped iron bath. Radiators did not work at all. Well we tried to get some sleep but by 3 am with no sleep and beds that really were damp. We got up and decided it was pointless staying for the 2nd night, packed our bags, lugged them back down to the car and left to drive home. Also, they advertised as a hotel, with food and restaurant, we booked for B&B only to be told that there was no food, no restaurant and the hotel is closed.
It was located not to far from local shops if you drive
Owners were excellent, location was lovely, bar on site, spacious rooms, SKY TV, nice pillows and blankets, showers were good, had all the bits and bobs we needed.
Bathrooms need new fittings, one of the mattresses had a slope on it.
Staff friendly, room clean and comfortable. Many thanks.
Location, price
Paper-thin walls, very noisy neighbors, the plumbing was horrible. You couldn’t flush the toilet at night because it was so loud!!
Nothing
We booked for 2 nights and left one night early. It was unclean, mould everywhere, rust in places, there was no respect from other customers and no staff were helpful. There was no remorse when we complained
Abolish the place
All
The room was tidy and well-maintained, with all essential items readily available.
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