Swiss-Belhotel Kuantan

Hotels
•
Swiss-Belhotel
8.2 (5179 reviews)
Jalan Tanjung Lumpur 1, Perkampungan Tanjung Lumpur , Kuantan , my

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful ocean view
Spacious and clean rooms
Good breakfast buffet
Friendly staff
Cons:
Gym maintenance issues
Not clean in some areas
Pool feels cramped
Soft pillows

Categories

Cleanliness
7.41
Not clean in one review, but overall acceptable.
Service
8.88
The staff and excellent breakfast were highlighted positively.
Location
8.42
Beautiful ocean view and beach front location.
Room Quality
7.87
Spacious rooms mentioned, but some concerns about comfort (soft pillows).
Amenities
7.4
Limited gym equipment and poor maintenance of facilities noted.
Value for Money
8.36
Value for money appreciated due to spacious rooms and good breakfast.
Food and Beverage
8.91
Breakfast buffet and food quality received high praise.
Overall Experience
8.38
General enjoyment expressed, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:25

Property Description

Luxurious Amenities
Swiss-Belhotel Kuantan offers a restaurant, fitness centre, bar, and garden for guests to enjoy during their stay.

Comfortable Rooms
Each room boasts a TV with satellite channels and a shared bathroom for convenience and entertainment.

Convenient Services
With a 24-hour front desk, room service, and luggage storage available, guests can rest assured their needs will be taken care of promptly.

Ready for an unforgettable experience at Swiss-Belhotel Kuantan? You're just one click away from booking your dream stay!

Important information:

Please note that any special requests (extra bed, early check-in, late check-out, room upgrade, extra in-room amenities, valet parking, extra breakfast, and room decoration) are subject to availability and additional charges may apply.

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Kindly be informed there will be a scheduled electricity shutdown that will take place on 17th January 2024. Estimated time: From 10:00 am to 3:00 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for MYR 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5179 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.42
Room Quality: 7.87
Amenities: 7.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
A
Ann Kathrin • family_with_children • de
9
2026-07-25 • via Nuitee
R
rashidah • solo_traveller • my
7
2026-07-25 • via Nuitee
K
Kerstin Barbara • solo_traveller • ch
7
Pros:

Die Zimmer waren sehr gross und sauber.

Cons:

Leider schliesst die Poolanlage und das Fitness um 19 Uhr.

2026-07-24 • via Nuitee
N
Norhidayah • couple • my
9
Pros:

Room

2026-07-23 • via Nuitee
A
Amira • extended_group • my
10
Sesuai untuk family
Pros:

Process check in sangat pantas, parking yang banyak, bilik yang besar dan bersih. Will repeat again 🫶🏻
Yang paling best ada kemudahan seperti pool dan gym

2026-07-23 • via Nuitee
F
Farid • couple • my
9
2026-07-22 • via Nuitee
M
Mohamad • solo_traveller • my
9
2026-07-22 • via Nuitee
M
muhammad ismail • solo_traveller • my
10
2026-07-22 • via Nuitee
Z
Zyatt • couple • my
5
2026-07-22 • via Nuitee
S
Shah Rafzee • solo_traveller • my
1
Cons:

Ground staff was so bad..
No one guide us for elevator location.
Staff at check in counter not professional

2026-07-22 • via Nuitee
M
muhammad norhafizi • couple • my
8
2026-07-22 • via Nuitee
A
Azwan • solo_traveller • my
10
2026-07-21 • via Nuitee
N
Nadiah • couple • my
8
Kid friendly staycation
Pros:

I like the location of the hotel that is near to local eating spot, near to pantai anak air where we get to eat & chill while enjoying the beach, and near to the city centre. I like the little convenience store at the lobby and also the thai restaurant at level 6 which gives option to the guest to eat & relax at the hotel without going out. I also like the stunning view from my room.

Cons:

There were lacking of shades area and sunchair nearby the kids pool. This makes it hard for parents to wait & monitor their children. Also there should be more variety on the breakfast spread.

2026-07-20 • via Nuitee
K
Kamarul Arifin • solo_traveller • my
8
Pros:

The location, views and surrounding was good.

Cons:

No signage to the lift and the door always closed and need to wait longtime in peak time.

2026-07-20 • via Nuitee
M
MOHD SYAIFUL FADLI • family_with_children • my
9
2026-07-20 • via Nuitee
M
MOHD HAFIZ • couple • my
6
Not bad
Pros:

Room sea view

Cons:

About food especially for breakfast. Not much choice. Suggest to bring up most asian food and more variety

2026-07-20 • via Nuitee
M
MUHAMMAD AMIN • solo_traveller • my
8
Cons:

Lift lambat.

2026-07-20 • via Nuitee
M
MOD NGASRI BIN MOHD YASIN • solo_traveller • my
7
2026-07-20 • via Nuitee
S
Shamsudin • couple • my
9
2026-07-20 • via Nuitee
Z
Zaimaslina • solo_traveller • my
10
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee