Hilton Garden Inn Stoke On Trent

Hotels
•
Hilton Garden Inn
8.5 (4068 reviews)
Potteries Way, Hanley , Stoke on Trent , gb

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Room Quality
Cons:
Cleanliness Issues
Food Quality
Staff Training

Categories

Cleanliness
7.75
Some issues noted with stains in the carpet and sofa bed; overall cleanliness was satisfactory.
Service
8.75
Staff were friendly and attentive overall, but there were delays and some concerns about training.
Location
9.25
Great location noted for proximity to city center and theatre.
Room Quality
8.75
Rooms are spacious and comfortable; however, some minor issues were reported.
Amenities
8.25
Facilities are good, but there were reports of poor bar stock and limited breakfast options.
Value for Money
8.75
Generally considered good value given the location and quality, although some food was disappointing.
Food and Beverage
7.75
Breakfast options were lacking in quality and variety; some guests were disappointed.
Overall Experience
8.75
Despite some issues, guests enjoyed their stay and appreciated the location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:56

Property Description

Luxurious Accommodation
Hilton Garden Inn Stoke On Trent offers elegant rooms with modern amenities like flat-screen TVs, air conditioning, and plush bedding. The private bathrooms are stocked with complimentary toiletries, ensuring a comfortable stay for every guest.

Convenient Facilities
Guests can enjoy access to a fitness centre to stay active during their travels. The hotel also provides private parking, a restaurant, and a bar, perfect for unwinding after a long day of exploring the nearby attractions. The 24-hour front desk and luggage storage add to the convenience of staying at this 4-star establishment.

Prime Location
Situated just 6.7 km from Trentham Gardens and within driving distance of popular landmarks like Alton Towers and Capesthorne Hall, Hilton Garden Inn Stoke On Trent offers a central location for guests to explore the area. Book your stay now and experience luxury and convenience in Stoke On Trent.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 9 per day.

Location

Guest Reviews

8.5
Based on 4068 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
D
Des • solo_traveller • gb
8
2026-07-11 • via Nuitee
S
Sharon • family_with_children • gb
10
Was a nice stay staff were friendly breakfast was lovely rooms were spotless
Pros:

Was clean and staff were very helpful

Cons:

Liked everything

2026-07-10 • via Nuitee
D
Dan • solo_traveller • gb
8
2026-07-10 • via Nuitee
A
Amy • couple • ie
1
2026-07-09 • via Nuitee
D
Duncan • solo_traveller • gb
5
Pros:

Staff very helpful

Cons:

Shower was absolutely awful. Fridge useless. Pillows possibly the worst I've ever experienced in a hotel.

2026-07-09 • via Nuitee
R
Rachael • family_with_children • gb
10
Good short stay
Pros:

Staff were friendly and informative. Room was spacious and clean.

2026-07-09 • via Nuitee
J
Joe • solo_traveller • gb
10
2026-07-09 • via Nuitee
S
Steven • family_with_children • gb
9
2026-07-09 • via Nuitee
D
Danielle • couple • gb
10
2026-07-08 • via Nuitee
S
Susana • family_with_children • gb
10
Value of money.
Pros:

The fittings are new and modern. Clean bedding and we like the room temperature; maintained cool on these hot days.

Cons:

All good for staying one night. Only some kids next door were running around the corridor at midnight.

2026-07-08 • via Nuitee
A
Antony • solo_traveller • gb
10
Pros:

Fabulous staff, exceptionally clean hotel throughout and 5 minutes drive from the event we were attending, will definitely be back

2026-07-07 • via Nuitee
E
Elaine • family_with_children • gb
9
2026-07-07 • via Nuitee
A
Ann-Marie • family_with_children • gb
10
2026-07-07 • via Nuitee
D
Douglas • solo_traveller • gb
8
Pros:

Nice spacious room. Clean & comfy. Good toilet & shower. Cooked breakfast.

Cons:

Mattress was a bit hard/ pillows to soft for my liking. A diagram on webpage or better signage for parking please. Breakfast was hectic. No bowls. Coffee was tasteless.

2026-07-07 • via Nuitee
S
Samantha • couple • gb
9
2026-07-07 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-07-06 • via Nuitee
N
nicola • couple • gb
10
2026-07-06 • via Nuitee
J
Johnston • solo_traveller • gb
10
Pros:

Rooms were lovely - clean, fresh and spacious.

2026-07-06 • via Nuitee
H
Hardy • solo_traveller • gb
8
2026-07-06 • via Nuitee
M
Mark • solo_traveller • gb
10
2026-07-06 • via Nuitee