Locke at Broken Wharf

Hotels
9.2 (2159 reviews)
2 Broken Wharf Broken Quay House , London , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean hotel
Cons:
Issues with cleanliness
Small rooms
Room temperature control problems

Categories

Cleanliness
8.2
Several reviews highlighted issues with cleanliness.
Service
9.7
Some guests found the staff attentive and friendly, though there were instances of disengagement.
Location
10
The location received consistent praise for its convenience and views.
Room Quality
8.7
While some rooms were small, they were described as comfortable; however, issues with heat and space were noted.
Amenities
8.7
Amenities were sometimes found lacking given the price, like insufficient supplies in the room.
Value for Money
8.7
There were mixed feelings about value, with some guests feeling prices were high relative to facilities.
Food and Beverage
9.7
Positive comments were made about the food and beverage options, particularly the café.
Overall Experience
9.9
Overall, guests had a pleasant experience but noted certain drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:51

Property Description

Luxurious Accommodation with Stunning Views

Prime Location near Iconic Landmarks
Discover the convenience of staying just 600 metres from St. Paul's Cathedral and a short distance from Somerset House and Sky Garden.

Modern Amenities for Your Comfort
Enjoy a fully equipped kitchenette with a refrigerator, oven, toaster, and kettle. Stay connected with complimentary WiFi throughout the property.

Exceptional Service and Convenience
Relax in the bar or shared lounge, and benefit from a 24-hour front desk for all your needs. Experience top-notch hospitality at Locke at Broken Wharf.

Experience luxury and comfort at Locke at Broken Wharf - Book your stay now!

Important information:

Please note that different terms and conditions apply to bookings of 10 or more apartments. All our City Studios have frosted glass windows (to keep it private) however, this can reduce natural light.

Dog Stays - We have dog friendly properties where 1 dog of up to 30 kilos is welcome. Registered service animals will be permitted in all locations where notice has been given prior to arrival. Additional charges apply for dogs (excluding registered service dogs) and a completed pet waiver upon check-in is mandatory. It is your responsibility before arrival to check that dogs are permitted at the Property.

Storage of luggage after 23:59 on the day of arrival and/or departure (storage is free until 23.59 pm on the day of arrival and/or departure).

Gym Disclaimer - Guests are now all required to sign a gym disclaimer in order to be able to use the gym. Gym - The use of gym facilities is subject to guests signing a mandatory disclaimer, acknowledging and agreeing to the terms of use of the gym. This policy applies to all properties equipped with gym facilities and the form of disclaimer will be made available to guests at those properties.

We provide a weekly cleaning service for stays of 7 nights or more. We can arrange an additional cleaning service if requested for an additional fee.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2159 reviews
Cleanliness: 8.2
Service: 9.7
Location: 10
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.9
A
AL solo_traveller gb
8
Great location and very clean
Pros:

Great location

Cons:

Instructions for using the in room facilities were very poor and the staff couldnt help.

2026-05-30 via Nuitee
Z
zettie94 solo_traveller ch
7
Pros:

Grosses Zimmer mit toller Aussicht auf die Themse. Leider hat das Zimmer sehr streng nach Putzmittel gerochen und das Fenster liess sich nicht öffnen.

Cons:

Frühstück im zugehörigen Cafe war etwas chaotisch, trotz wenigen Gästen.

2026-05-30 via Nuitee
M
Michael couple ae
8
2026-05-30 via Nuitee
B
Bishop couple au
8
Clean, safe and close to things.
Pros:

Close to things, clean

Cons:

Dark rooms

2026-05-29 via Nuitee
K
kazook NONE
8
Well designed modern small units.
Pros:

Great location, clean, modern, compact kitchen with fridge, stove and microwave. However, the unit is too small to want to hang out in. It lacked a second chair.

2026-05-28 via Tripadvisor
T
Timothy solo_traveller us
5
Pros:

Location was good

Cons:

Silverfish both in my bed and on the floor. When I told front desk they seemed uninterested and did nothing about it. Tiny rooms also and did not clearly mention grim interior frosted window into a shaft area in booking.

2026-05-28 via Nuitee
L
Lizzy couple be
10
Pros:

Toffe kamers en hotel!
Handig met een koffie bar in het hotel.
Leuke locatie, te voet overal goed bereikbaar!

2026-05-28 via Nuitee
C
Carolin couple de
7
Für eine Nacht ok
Pros:

Die Lager war super, um den Tower of London, die Tower Bridge und den Borough market zu Fuß zu erreichen. Es waren auch abends viele Restaurants in der Nähe.
Das Bett war bequem und wir konnten am nächsten Morgen unsere Rucksäcke bis zur Abreise dort lagern.

Cons:

Das Zimmer war sehr klein und leider nicht sauber….
Unser Zimmer lag unmittelbar an der Hauptstraße, wodurch es sehr laut war. Deshalb musste man zum schlafen unbedingt die Fenster schließen. Allerdings waren es auch 34 Grad und leider hat die Klimaanlage nur ab und an mal funktioniert. Auf Nachfrage hieß es nur Mann wisse nicht so recht ob die tatsächlich Funktioniert… das darf nicht passieren!
Insgesamt eine Unterkunft, die für eine Nacht gepasst hat, aber leider total überteuert, für das was man bekommt.

2026-05-27 via Nuitee
J
Jonathan solo_traveller gb
9
2026-05-27 via Nuitee
G
Gilles solo_traveller ch
8
Pros:

Location

Cons:

Bed was old and way to soft

2026-05-27 via Nuitee
A
Anders couple no
9
Pros:

Hyggelig personale, rent og god frokost

Cons:

Kunne ikke åpne vinduer, litt dårlig luft.

2026-05-26 via Nuitee
K
Kenneth couple gb
10
2026-05-25 via Nuitee
X
X793RJheatherh Family
10
Great Location, Modern Stay, Friendly Reception Staff
Pros:

My husband and I spent the first 3 nights of our London trip here. After a harrowing trip from Chicago to London (plane trip with a toddler kicking my seat most of the way), navigating 2 Tube changes (I love the Tube actually) and a 9 minute river walk with bags on very little sleep, we arrived at Locke at Broken Wharf at 10AM expecting to beg to store our bags until 4PM check-in. Ceri the receptionist greeted us cheerfully and gave us immediate access to our room. Joy!!!! Ceri was one of the highlights of our stay. She was friendly, efficient, helpful, and always kind to us throughout our stay. This hotel seemed to be popular with business travelers as well as those on holiday like ourselves. The location was perfect for us as we experienced London via walking and the Tube. Steps from Millennium Bridge, the hotel is walking distance to Tate Modern, Borough Market, and St. Paul's—all places we visited. Blackfriars Tube and Rail station is a 6 minute walk along Paul's river walk. Our room was very very small, but had everything we needed including a full sized bed, a modern bathroom with walk-in shower, a wardrobe, a kitchenette with cooktop, microwave, sink, fridge, table and 2 chairs. The water in the room was filtered for drinking/filling our water bottles. The lighting and decor in the room and throughout the hotel was modern and updated. The hotel has a Cafe on the fist floor with a limited menu of cooked breakfast, pastries and beverages and lovely open views of the riverwalk and city scapes. We had a great experience and for our visit, the location and friendly staff were key.

2026-05-24 via Tripadvisor
C
Chris Jones couple gb
9
Pros:

Its a great position, right on the river and close to St. Pauls. There's a cool vibe. We had a cheap room but it was still well equipped and comfortable.

Cons:

Its was a heatwave so the air conditioning could have been better!

2026-05-24 via Nuitee
C
Carolina solo_traveller us
7
2026-05-24 via Nuitee
G
Giancarlo Antonio couple it
7
Cons:

Finestre buie…senso di claustrofobia

2026-05-24 via Nuitee
C
cathie couple us
8
Great location to see the sites
Pros:

Great location and able to walk to many areas of London. Millennium bridge just a few minutes away so able to cross the Thames easily. Liked the small kitchen area and that we were able to eat breakfast in the room prior to leaving for the day. Rooms are small, but I think this is usual for most places in London. Recommend getting a room with a window if possible. Easy check in.

Cons:

Can't think of anything other than room are very small

2026-05-21 via Nuitee
J
Jillian couple au
8
Great staff. Great location.
Pros:

This is a great location for getting around London. It is close to Millennium Bridge and St Paul’s Cathedral. The cafe menu is not huge but there are enough facilities to have breakfast in your room. The rooms are not big but enough for our needs. We had heated towel rails which were lovely. The staff were very accommodating

Cons:

The lifts were a bit slow but that’s me being fussy as I don’t like lifts. We use face washers at home and these were not a thing in London. Once again that’s me being fussy.

2026-05-20 via Nuitee
M
Morgan solo_traveller gb
7
2026-05-19 via Nuitee
S
Sandra couple ar
10
Pros:

La ubicación sobre el río, cerca del Tate Modern y St Pauls, inmejorable!!

2026-05-19 via Nuitee