Fairfield by Marriott Kolkata

Hotels
Fairfield Inn
9.6 (2590 reviews)
CB 218, Action Area 1C, New Town , Kolkata , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and professional staff
Great breakfast and location
Cons:
Issues with room cleanliness
Small room sizes

Categories

Cleanliness
9.09
Mixed sentiments; praised for cleanliness but reported issues with room cleanliness.
Service
10
Generally positive feedback on staff professionalism and helpfulness.
Location
10
Convenient location noted as a pro in several reviews.
Room Quality
9.06
Concerns over small room sizes and lack of amenities (e.g., no bathtub).
Amenities
9.6
Hotel amenities are adequate but room service performance reported as lacking.
Value for Money
9.05
Reports of rooms being too small for the price, impacting perceived value.
Food and Beverage
10
Food quality received high praise, especially breakfast.
Overall Experience
10
Overall positive experience noted with comments on return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:58

Property Description

Luxurious Accommodation
Fairfield by Marriott Kolkata, located in Kolkata, offers modern air-conditioned rooms with top-notch amenities including a desk, coffee machine, and a private bathroom. Enjoy a comfortable stay with free WiFi and 24-hour room service.

World-Class Facilities
Indulge in a range of facilities such as a fitness center, indoor swimming pool, and free bike rentals. Unwind at the sun terrace or savor delicious meals at the on-site restaurant offering Chinese, Indian, and Italian cuisine options.

Convenient Location
Conveniently situated near transportation hubs, the hotel provides easy access to key landmarks like Sealdah Railway Station and the airport. Explore Kolkata with ease from Fairfield by Marriott Kolkata.

Book your stay at Fairfield by Marriott Kolkata for a memorable and hassle-free experience.

Important information:

The pool is open daily from 08:00 to 20:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2590 reviews
Cleanliness: 9.09
Service: 10
Location: 10
Room Quality: 9.06
Amenities: 9.6
Value for Money: 9.05
Food and Beverage: 10
Overall Experience: 10
M
Mahendran solo_traveller in
10
Pros:

The way of handling the customers, really appreciated.
Very good breakfast

Cons:

Nil

2026-07-25 via Nuitee
M
mostafa family_with_children bd
9
In every year i visit this hotel for my medical check up.
Pros:

My indian hospital is so close to my hotel.i feel comfort in rhis area.hotel is very good.

2026-07-24 via Nuitee
R
Rathod solo_traveller in
3
Pros:

Location and breakfast is good

Cons:

I am disappointed with my recent stay due to the service provided by the check-in staff, Ms. Nikita.

When I checked in late at night, her behavior was rude and unprofessional. She did not handle my concerns properly and seemed inattentive during the check-in process.

I was charged ₹3,100 for an extra bed, while my total bill was ₹11,136. However, instead of providing a proper foldable hotel extra bed, only a very thin and hard mattress (approximately 1.5–2 inches thick) was provided on the floor, which was extremely uncomfortable to sleep on.

Considering the amount charged, I expected a standard Marriott-quality extra bed. Even a better-quality mattress could be purchased through Blinkit or Zepto for around ₹1,000–₹1,300, so the value provided did not justify the additional charge.

I understand that Ms. Nikita may have been under operational pressure, but guest comfort and professional service should never be compromised.

My suggestion: Marriott should ensure that all properties provide proper foldable extra beds with quality mattresses whenever guests are charged for an extra bed. Front desk staff should also be trained to communicate politely and handle guest concerns professionally.

I hope this feedback is taken seriously to improve the experience for future guests.

2026-07-22 via Nuitee
P
Priyanka couple in
5
2026-07-17 via Nuitee
A
Arup extended_group in
9
Superb business hotel for work travle
Pros:

Specious clean room and great sprade of buffet breakfastn loved the gym

Cons:

Elivatoe upward n down signeage ,i have litteraly keep looking each of the elavarore insted one big notificatin smewhere center realy help

2026-07-14 via Nuitee
T
Tuhin Chakravorty solo_traveller in
9
Pros:

Location and food option.

Cons:

When I asked for antiseptic (dettol), they don't have. When my wife asked for aadhaar and pan printout, one of the guy said that it would cost Rs. 10 per page and also asked her to check just outside to take the printout. Good that I asked one gentle lady and she gave it to me.

2026-07-13 via Nuitee
R
R solo_traveller gb
8
A clean comfy place with high standards of service
Pros:

Cleanliness, high standards of customer service, location and safety. Also the fact that it included a nice fitness suite.

Cons:

During my stay there were two wedding events. The wedding guests were making a lot of noise on residential floors where other guests were also staying: this was a bit disturbing as I was seeking some peace and quiet.

2026-07-10 via Nuitee
R
R solo_traveller gb
8
2026-07-10 via Nuitee
A
Aoucherla solo_traveller in
10
Overall stay is good & confortable
Pros:

Easy commute & clealiness

Cons:

Swim time should be 24/7

2026-07-07 via Nuitee
D
Divya solo_traveller in
10
2026-07-05 via Nuitee
T
Tiwari solo_traveller in
8
2026-07-02 via Nuitee
S
Subhadip solo_traveller in
8
2026-07-02 via Nuitee
S
Somnath solo_traveller in
8
2026-06-30 via Nuitee
S
Sandeep couple in
1
2026-06-30 via Nuitee
S
Shantanu Chat solo_traveller gb
10
2026-06-29 via Nuitee
S
Suhas family_with_children in
1
Cons:

The stay at Fairfield , Kolkata couldn't take place as the Personnel of the hotel didn't provide the Booked room even after a 11 days advance booking through ur platform .

2026-06-29 via Nuitee
P
Pratim couple in
8
2026-06-28 via Nuitee
A
Adarsh couple in
10
Best hospitality and best experience
Pros:

This was my third time visit , and literally its same best experience, Thanks Avirup , Ketak and Pratyush, Kiran for the hospitality and beautiful decorations n cake..

Cons:

I liked everything..

2026-06-28 via Nuitee
K
Kakoli solo_traveller in
10
Pros:

We had a wonderful stay at Fairfield. A special thanks to Avirup Ghosh for the warm hospitality and excellent service. He was courteous, attentive, and made our stay comfortable and memorable. Highly recommended!

Cons:

Service

2026-06-28 via Nuitee
S
Sangeeta couple in
8
Nice
Pros:

Good location

Cons:

Facility

2026-06-28 via Nuitee