Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

9
Based on 992 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
S
Shao Ching • extended_group • tw
10
很棒 值得推薦
Pros:

空間設計，以及特色早餐！

2026-07-11 • via Nuitee
H
Haruka • couple • jp
6
まあ、良かった。
Pros:

駅に近く便利。
料金が適切なレベルである。

Cons:

部屋が狭い。
エアコンの冷気が直接人に当たる。
風量、風向きが調節できなかったか。

2026-07-10 • via Nuitee
A
Akihiko • solo_traveller • jp
5
2026-07-08 • via Nuitee
M
Marika • couple • us
8
2026-07-07 • via Nuitee
T
takuya • solo_traveller • jp
7
2026-07-06 • via Nuitee
A
Asuka • solo_traveller • jp
10
Pros:

ウェルカムドリンクが遅い時間までやってた
フリースペースの広さ
ウォーター＆氷サーバーの容器が個包装されてた
ベッドの向きとテレビの位置のバランス
ハンガーの数が多くかけるスペースが広い
入って靴と室内のエリア分け
電気の明るさ

Cons:

カードが１枚
他の階に行く時にエアコンが切れてしまい、部屋に戻ると暑い

スーツケース置きはあったが、広げるほどの幅がなかった

2026-07-06 • via Nuitee
C
Chen Chuan • family_with_children • tw
8
2026-07-05 • via Nuitee
恵美子 • couple • jp
9
2026-07-04 • via Nuitee
F
Frederic • solo_traveller • ca
10
2026-07-03 • via Nuitee
C
craig Itsuo • couple • us
9
Overall, very nice experience and good breakfast buffet
Pros:

Very clean, good bed, convenient location

Cons:

Parking of Friends of hotel Guest should be available at a reasonable or discounted price.
Discount for one or two hours

2026-07-01 • via Nuitee
建榕 • solo_traveller • tw
10
埼玉大宮地區最好的入住選擇
Pros:

1.飯店裝潢風格很符合年輕人的時尚現代感,房號不是鑲嵌在門上,而是用一個裝了植物的玻璃燈泡罐當房號辨識,創意感十足
2.大浴場的裝潢風格也是一樣充滿時尚現代感,同時大浴場內也有附設桑拿烤箱與冷水池,簡單說大浴場同時也是一個迷你的桑拿,吹風機則是dyson,好用
3.客房內的電視螢幕大,畫質又清晰,而且也有各類影音串流平台可供房客使用收看,要給一個大大的讚
4.客房的床頭設有插座,對於有手機充電需求的我真的超愛,可直接在床邊充電,無須移動身體
5.其中幾個樓層另附有微波爐與免洗筷和湯匙,對於需要加熱食物需求非常受用
6.飯店所在為埼玉大宮,是埼玉最熱鬧的地區,生活機能佳,餐飲便利店藥妝店應有盡有

2026-06-30 • via Nuitee
T
Takumi • family_with_children • jp
7
スタッフが親切でご飯が美味しい
Pros:

朝ごはんが美味しかったのと、大浴場にサウナがあったのが良かった

Cons:

貸し出しの哺乳瓶の消毒がレンジタイプだったがレンジの高さが足りず消毒ができなくて残念だった。

2026-06-29 • via Nuitee
L
Ley Kuan • solo_traveller • gb
9
Pros:

Very central location as close to Omiya station. The staff were helpful, I needed to borrow an ironing board and iron and they were able to lend it to me easily. The breakfast was also good, and the room was comfortable and had everything you'd need in a compact space.

Cons:

Our room was on the far end of the hallway so there was a lot of walking. Not really a problem but it could be a very long walk for some!

2026-06-28 • via Nuitee
D
David • couple • au
10
Excellent hotel, well located with friendly staff and a great breakfast.
Pros:

Modern, fresh and well located

Cons:

Rooms were a little small and lifts often busy

2026-06-28 • via Nuitee
H
Harumi • solo_traveller • jp
9
大宮で泊まるならここ一択です。
Pros:

駅に近い。おしゃれで清潔。朝食もかなり◎です。

Cons:

カロリー表示されるほどエレベーターから歩きました笑

2026-06-28 • via Nuitee
A
AKIKO • solo_traveller • jp
9
Pros:

朝食が充実していた。大浴場があり、ゆっくりできた。部屋も清潔感があり快適。

Cons:

ランドリーが混んでいてなかなか順番がこなかった。でもスタッフの方が来て、終了したのに取り出していない人の分を片付けてくれたので、助かった。

2026-06-26 • via Nuitee
A
Atsuki • solo_traveller • jp
9
2026-06-25 • via Nuitee
M
Michi • solo_traveller • jp
8
2026-06-23 • via Nuitee
りゅう • solo_traveller • jp
8
Pros:

綺麗。香りも良い

2026-06-23 • via Nuitee
R
Ralph • solo_traveller • us
9
Pros:

Centralized

2026-06-22 • via Nuitee