Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy rooms
Great location
Good amenities
Affordable pricing
Cons:
Breakfast could be improved

Categories

Cleanliness
9.08
The hotel was clean and comfy, which is important for family stays.
Service
9.05
Staff were very friendly and accommodating.
Location
9.09
The hotel is conveniently located near the station with good accessibility.
Room Quality
9.04
Rooms were described as clean and well-kept with good amenities.
Amenities
9.07
Hotel offered various amenities including a big bath and sauna.
Value for Money
9.03
Affordable price with great breakfast offered.
Food and Beverage
8.58
Breakfast was good but some expected it to be better.
Overall Experience
9.05
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:26

Property Description

Luxurious Accommodation
REF Omiya by VESSEL HOTELS, nestled in Saitama, offers 4-star accommodation with top-notch amenities. The rooms feature air conditioning, flat-screen TVs, and private bathrooms ensuring a comfortable stay.

Convenient Facilities
Guests can enjoy the convenience of a restaurant, shared lounge, and 24-hour front desk. Stay connected with free WiFi or unwind in the sauna. Private parking is also available on site for a hassle-free experience.

Prime Location
Located near major attractions like Saitama Super Arena and Saitama Stadium 2002, this hotel is perfect for leisure and business travelers alike. Explore the nearby Kawaguchi Science Museum or Aokicho Park for a memorable stay.

Experience luxury and convenience at REF Omiya by VESSEL HOTELS - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1800 per day.

Location

Guest Reviews

9
Based on 1006 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
I
IKUMI • solo_traveller • jp
9
最高
Pros:

女性一人でも宿泊しやすい

2026-07-25 • via Nuitee
T
Takuma • couple • jp
10
2026-07-24 • via Nuitee
A
Angel • solo_traveller • tw
5
高cp堪住
Pros:

高cp，備品完善，一樓有飲料機跟小冰塊，大熱天來日本超加分。有製冰機、飲水機跟投幣洗衣機

Cons:

房間真的很小，28吋除非把難坐的椅子和垃圾桶搬開，利用到桌腳裡的空間，不然走道不可能攤開行李箱，二個人入住其中一箱，會只能在房門口處開啟箱體。
床型方向設計不好，冷氣會直接吹頭非常不舒服，只能自行移動床，頭、腳部交換方向，頭朝電視向比較好入睡，（但會不好觀看電視）。
電視頻道多台無法觀看顯示錯誤，人員進來查看後也似乎無力處理。
房子外部隔音不太好。
淺眠或敏感的人可能不建議，連住三晚，二人都夢到先人，其中同伴連三晚惡夢。

2026-07-23 • via Nuitee
Y
Yeung • solo_traveller • au
8
Pros:

The breakfast there are great.

Cons:

The room is a bit small.

2026-07-21 • via Nuitee
M
moacir • solo_traveller • br
10
Excepcional
Pros:

Tudo

2026-07-20 • via Nuitee
A
arai • solo_traveller • jp
7
2026-07-20 • via Nuitee
A
ATSUKO • couple • jp
10
2026-07-19 • via Nuitee
K
Kiyomi • couple • us
10
2026-07-18 • via Nuitee
D
Danielle • solo_traveller • au
10
Pros:

We lost a bag on the Shinkansen and they could not have been more helpful in helping us retrieve it.

2026-07-18 • via Nuitee
C
CIKACO • solo_traveller • jp
10
Pros:

インテリアも素敵で癒されるホテルです！清潔で快適でした！！

2026-07-18 • via Nuitee
S
Satomi • solo_traveller • jp
8
2026-07-17 • via Nuitee
S
Satomi • solo_traveller • jp
8
ゆったり過ごせた時間
Pros:

新しく感じましたしフロントのフロアが広く飲み物のサービスもありゆったりとした空間を過ごさせてもらえました
ベッドも広くバスタブも大きくてゆったりと過ごせました
お部屋番号のインテリア？が素敵でした
あちこちにグリーンがあって癒されました
靴を脱いで上がるスペースが良かったです

Cons:

今回の利用では感じませんでした
１つだけ歯ブラシがもう少し柔らかいタッチのものだとより良かったです

2026-07-17 • via Nuitee
S
Shao Ching • extended_group • tw
10
很棒 值得推薦
Pros:

空間設計，以及特色早餐！

2026-07-11 • via Nuitee
H
Haruka • couple • jp
6
まあ、良かった。
Pros:

駅に近く便利。
料金が適切なレベルである。

Cons:

部屋が狭い。
エアコンの冷気が直接人に当たる。
風量、風向きが調節できなかったか。

2026-07-10 • via Nuitee
A
Akihiko • solo_traveller • jp
5
2026-07-08 • via Nuitee
M
Marika • couple • us
8
2026-07-07 • via Nuitee
T
takuya • solo_traveller • jp
7
2026-07-06 • via Nuitee
A
Asuka • solo_traveller • jp
10
Pros:

ウェルカムドリンクが遅い時間までやってた
フリースペースの広さ
ウォーター＆氷サーバーの容器が個包装されてた
ベッドの向きとテレビの位置のバランス
ハンガーの数が多くかけるスペースが広い
入って靴と室内のエリア分け
電気の明るさ

Cons:

カードが１枚
他の階に行く時にエアコンが切れてしまい、部屋に戻ると暑い

スーツケース置きはあったが、広げるほどの幅がなかった

2026-07-06 • via Nuitee
C
Chen Chuan • family_with_children • tw
8
2026-07-05 • via Nuitee
恵美子 • couple • jp
9
2026-07-04 • via Nuitee