Hotel Shinjukuya

Hotels
8.2 (257 reviews)
Haramachida 6-13-22 , Machida , JP
+81 42-722-3112

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.78
Some reviewers mentioned issues with cleanliness, such as hair in the shower.
Service
9.25
Numerous mentions of friendly and helpful staff, enhancing the overall experience.
Location
9.29
Many reviews praised the convenience of the hotel's location.
Room Quality
8.24
General comfort mentioned, although some rooms had minor issues.
Amenities
7.27
Noted lack of specific amenities like breakfast or kitchen facilities.
Value for Money
8.23
Overall, value perceived as decent for the price, with some amenities lacking.
Food and Beverage
6.78
No specific food options were noted, indicating a lack of meals available.
Overall Experience
8.75
Positive experiences with areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location
Hotel Shinjukuya is conveniently situated right in front of Odakyu Machida Train Station, offering easy access to transportation options and nearby attractions like Sagami-Chuo Park.

Modern Amenities
Enjoy a comfortable stay in our Western-style rooms equipped with air conditioning, flat-screen TVs, and en suite bathrooms for your convenience.

24-Hour Services
Take advantage of our 24-hour front desk services including a coin-operated launderette, dry cleaning, and laptop rental, ensuring a hassle-free and enjoyable stay.

Experience convenience and comfort at Hotel Shinjukuya. Book now for a memorable stay in Machida!

Important information:

An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.

Please note that bookings can only be guaranteed until 23:00 of the check-in date. After this time, guests are considered no-show.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.2
Based on 257 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
T
takehisa • solo_traveller • jp
1
泊まる価値がない
Pros:

ない

Cons:

景色も見えない、狭い、くさい

2026-09-19 • via Nuitee
ゆり • solo_traveller • jp
4
清潔感はない
Pros:

駅近という立地。

Cons:

口コミが良かったので初めて利用しましたが、清潔感に欠けていたのでもう利用しないと思います。
シングルで予約をしていましたが、ホテル都合と言われて角部屋ツインの部屋に変わっていました。
掲載写真は部屋の中が明るいのですが全ての照明をつけても薄暗かったです。
➀その部屋のサニタリー袋に謎の水が入って溜まっていたこと②机の引き出しの縁にベタベタしたものががっつりついていたこと。気づかずに触ってしまいました③ポットの中がカビがはえていて利用するのをやめたこと
「清掃は○○が担当しました」という表示札が部屋に置かれていましたが、本当に清掃をしているのか疑問です。清掃と、その角部屋を当てられたことに対して不信に感じてしまいました。
廊下の声や音も聞こえていたのと、換気扇を切っても、何かしらの機械音が響いていて殆ど眠れませんでした。
立地が良いのですが、もう利用することはないです。残念です。

2026-09-15 • via Nuitee
T
Taro • solo_traveller • jp
7
良かった
Pros:

駅近で良かった

Cons:

特になし

2026-08-31 • via Nuitee
H
Hideo • solo_traveller • jp
2
2026-08-27 • via Nuitee
T
Tomomi • solo_traveller • jp
9
Pros:

部屋が広く、机が2つあったので、ふたりで使い勝手が良かったです。駅近が最高👍

2026-08-24 • via Nuitee
N
Nevertheless Missions • solo_traveller • us
9
Location, location, location.
Pros:

Location and love the staff. I use this Hotel a lot for out-of-town guests. The location is the best one in Machida. It is a typical business hotel. The Staff has always been so helpful.

Cons:

The hotel could use a good remodel.

2026-08-17 • via Nuitee
Y
YUSUKE • couple • jp
6
2026-08-15 • via Nuitee
T
Takashi • solo_traveller • jp
9
良かった
2026-08-12 • via Nuitee
T
Tomoe • solo_traveller • jp
8
2026-08-10 • via Nuitee
K
Kazuhiro • solo_traveller • jp
5
2026-07-19 • via Nuitee
S
SHIZUKO • solo_traveller • jp
8
Pros:

静かだった、部屋の広さも良かった。

Cons:

換気扇のホコリ？が気になった

2026-07-14 • via Nuitee
M
miwako • solo_traveller • jp
7
2026-07-10 • via Nuitee
C
Clyde • extended_group • us
9
Not a bad place for the price
Pros:

Location

Cons:

Old

2026-07-07 • via Nuitee
D
Dunn • solo_traveller • us
10
2026-06-27 • via Nuitee
W
Waka • solo_traveller • us
9
Pros:

Location and staff were wonderful. For the price it was better than expected.

Cons:

I do wish they could ship from the hotel. Also the rooms must be different as I thought we would have a little more table space or storage. Had to live out of our suitcase for 10 days.

2026-06-26 • via Nuitee
S
Satoru • solo_traveller • jp
8
Pros:

駅から近く周辺は飲食店も多く立地はとても良かった。

2026-06-23 • via Nuitee
T
Taeko • solo_traveller • jp
10
お得
2026-06-22 • via Nuitee
D
Dunn • solo_traveller • us
10
Great！
Pros:

Before booking the hotel, I made several separate room reservations to allow for flexibility in changing plans, but they allowed me to stay in the same room for the entire day.
I appreciated that they changed the towels to fresh, clean ones every day.

Cons:

The comforter on the bed was heavy and made of a slippery material, so it kept sliding off.

2026-06-17 • via Nuitee
H
Hideki • solo_traveller • de
9
出張先の宿
Pros:

小田急線町田駅からのアクセス抜群。 周囲には飲食店が多くて便利。
スタッフの対応が親切で、的確。 安心して滞在できます。

Cons:

外出時 鍵を5階のフロントに預ける必要があります。

2026-06-15 • via Nuitee
H
hiromi • solo_traveller • jp
5
レジャー等で利用したい
Pros:

スタッフの対応

Cons:

特に無し

2026-06-13 • via Nuitee