Hotel Shinjukuya

Hotels
8.2 (252 reviews)
Haramachida 6-13-22 , Machida , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.78
Some reviewers mentioned issues with cleanliness, such as hair in the shower.
Service
9.25
Numerous mentions of friendly and helpful staff, enhancing the overall experience.
Location
9.29
Many reviews praised the convenience of the hotel's location.
Room Quality
8.24
General comfort mentioned, although some rooms had minor issues.
Amenities
7.27
Noted lack of specific amenities like breakfast or kitchen facilities.
Value for Money
8.23
Overall, value perceived as decent for the price, with some amenities lacking.
Food and Beverage
6.78
No specific food options were noted, indicating a lack of meals available.
Overall Experience
8.75
Positive experiences with areas of improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:08

Property Description

Convenient Location
Hotel Shinjukuya is conveniently situated right in front of Odakyu Machida Train Station, offering easy access to transportation options and nearby attractions like Sagami-Chuo Park.

Modern Amenities
Enjoy a comfortable stay in our Western-style rooms equipped with air conditioning, flat-screen TVs, and en suite bathrooms for your convenience.

24-Hour Services
Take advantage of our 24-hour front desk services including a coin-operated launderette, dry cleaning, and laptop rental, ensuring a hassle-free and enjoyable stay.

Experience convenience and comfort at Hotel Shinjukuya. Book now for a memorable stay in Machida!

Important information:

An accommodations tax per person per night is not included in the rate and is to be paid directly at the property.

Please note that bookings can only be guaranteed until 23:00 of the check-in date. After this time, guests are considered no-show.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 252 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
K
Kazuhiro solo_traveller jp
5
2026-07-19 via Nuitee
S
SHIZUKO solo_traveller jp
8
Pros:

静かだった、部屋の広さも良かった。

Cons:

換気扇のホコリ?が気になった

2026-07-14 via Nuitee
M
miwako solo_traveller jp
7
2026-07-10 via Nuitee
C
Clyde extended_group us
9
Not a bad place for the price
Pros:

Location

Cons:

Old

2026-07-07 via Nuitee
D
Dunn solo_traveller us
10
2026-06-27 via Nuitee
W
Waka solo_traveller us
9
Pros:

Location and staff were wonderful. For the price it was better than expected.

Cons:

I do wish they could ship from the hotel. Also the rooms must be different as I thought we would have a little more table space or storage. Had to live out of our suitcase for 10 days.

2026-06-26 via Nuitee
S
Satoru solo_traveller jp
8
Pros:

駅から近く周辺は飲食店も多く立地はとても良かった。

2026-06-23 via Nuitee
T
Taeko solo_traveller jp
10
お得
2026-06-22 via Nuitee
D
Dunn solo_traveller us
10
Great!
Pros:

Before booking the hotel, I made several separate room reservations to allow for flexibility in changing plans, but they allowed me to stay in the same room for the entire day.
I appreciated that they changed the towels to fresh, clean ones every day.

Cons:

The comforter on the bed was heavy and made of a slippery material, so it kept sliding off.

2026-06-17 via Nuitee
H
Hideki solo_traveller de
9
出張先の宿
Pros:

小田急線町田駅からのアクセス抜群。 周囲には飲食店が多くて便利。
スタッフの対応が親切で、的確。 安心して滞在できます。

Cons:

外出時 鍵を5階のフロントに預ける必要があります。

2026-06-15 via Nuitee
H
hiromi solo_traveller jp
5
レジャー等で利用したい
Pros:

スタッフの対応

Cons:

特に無し

2026-06-13 via Nuitee
R
RIE solo_traveller jp
10
出張にミニマルな快適さ
Pros:

駅に近い。周辺は騒がしいがホテルは静か、無駄がない、使う機会なかったがお得朝食

Cons:

わたしには、ないです

2026-06-06 via Nuitee
T
Tomoko solo_traveller es
7
Pros:

立地とフロントの方の感じが良かったです。
お部屋も清潔&コンパクトで小柄な私には使いやすかったです。

Cons:

これはホテルのせいではないですが、場所柄通りで大声で騒ぐ人がおり、深夜までその声が6階の客室まで聞こえました。

2026-06-04 via Nuitee
M
MITSUAKI solo_traveller jp
4
2026-05-31 via Nuitee
O
Oka solo_traveller jp
10
2026-05-15 via Nuitee
Y
yasutaka family_with_children jp
9
高齢の母の付き添いで墓参りにいきました。近年の価格高騰の時期に安く宿に泊まれて最高です。
Pros:

フロントのスタッフが丁寧に対応いただいて助かりました。
少し早く到着になりましたが、問題なく対応いただきました。
飲み物、お酒の自販機などがあり便利でした。

Cons:

部屋にありましたケトルの注ぎ口(蓋がない?)が壊れていました。
それ以外は問題はありません。

2026-05-07 via Nuitee
メルマック星人 solo_traveller jp
5
Pros:

駅近くにも関わらず格安で泊まれる点
繁華街に位置しているが、思ったよりも騒がしくない

2026-05-04 via Nuitee
J
Jozaki solo_traveller jp
4
まあまあ
Pros:

ロケーションは良かった

Cons:

浴槽の壁についている棚周りに錆付きが見られ、浴槽自体も清潔感にかけていた。
トイレ、浴室全体の雰囲気が暗く入るのを躊躇するほどだった。

2026-04-29 via Nuitee
S
SAORI solo_traveller jp
5
良い
Pros:

とにかく駅から近い
お値段も安い

Cons:

連泊したが部屋が違った為
古い方の部屋と新しい部屋では全然違った
古い方の部屋はエアコンの音がうるさく眠れなかったから寒かったが消して寝た
2日目の部屋はお値段考えると大変満足でした

2026-04-07 via Nuitee
K
Ken solo_traveller jp
8
宿泊費が安く、清潔に感じた
Pros:

必要最小限アメニティが揃っていた

Cons:

受付カウンターにあるドリンクサービスで提供しているコーヒースティックは非常にまずい

2026-03-31 via Nuitee