Tru By Hilton Wichita Falls, Tx

Hotels
•
Tru by Hilton
8.8 (910 reviews)
2681 Plaza Parkway , Wichita Falls , US
+1 940-400-1050

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Parking problems

Categories

Cleanliness
7.94
Several reviews mentioned issues with cleanliness, including dirty rooms and linens.
Service
9.91
Many reviews praised the friendly and helpful staff, especially during check-in.
Location
8.95
Location was mentioned positively with access to local attractions.
Room Quality
8.9
Rooms were generally described as spacious and comfortable with some issues mentioned.
Amenities
8.93
Amenities such as breakfast and fitness room were positively received.
Value for Money
7.89
Some reviews noted that the value for money was lacking due to poor conditions.
Food and Beverage
8.44
Breakfast options received mixed reviews; some found it great, others described it poorly.
Overall Experience
9.41
Overall stayed pleasant with many guests expressing their likelihood of return despite setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:10

Property Description

Modern Accommodations - Tru By Hilton Wichita Falls, Tx offers contemporary rooms with essential amenities, ensuring a comfortable stay for guests.

Convenient Facilities - Guests can enjoy the seasonal outdoor pool, complimentary parking, and a well-equipped fitness center during their stay at the hotel.

Exceptional Service - With free WiFi and a 24-hour front desk, guests can expect prompt assistance and seamless connectivity throughout their visit.

Book your stay at Tru By Hilton Wichita Falls, Tx for a memorable and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 910 reviews
Cleanliness: 7.94
Service: 9.91
Location: 8.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 9.41
R
Richard Malvarose • solo_traveller • us
7
Attention to detail matters
Pros:

The lobby was nice though a little trendy for our tastes. Overall our room was okay, though on the smaller side for what we paid for one night. Bed was comfortable but the pillows were tiny and not supportive. Breakfast the following morning was good.

Cons:

Attention to detail was lacking. Handsoap dispensers were empty in the bathroom, half a roll of toilet paper was all that was provided. Biggest complaint was the shower. The shower pan was not set correctly and flexed up and down to the point that the sharp edge of the shower drain was exposed and cut my wife's foot. Finally this is the first hotel I've EVER stayed in that didn't have a coffee/tea maker in the room and I've stayed in well over a hundred over the years.

2026-09-16 • via Nuitee
K
Kathie • couple • us
9
2026-09-08 • via Nuitee
K
Kay • couple • us
10
2026-08-30 • via Nuitee
C
Christa • family_with_children • us
8
2026-08-30 • via Nuitee
B
Bennita • couple • us
9
Pros:

Breakfast selection was very good. Breakfast area was very clean. We were impressed with the lady working in the kitchen. Before started to put the food away she went to each table to see if anyone wanted more food. Have never seen that before.
Received a call a few hours prior to our arrival and were asked if we had a special accommodation needs. We appreciated that call.
Hotel was very clean

Cons:

Need more parking
Pillows were extremely soft and almost useless

2026-08-28 • via Nuitee
C
Cynthia • couple • us
10
2026-08-23 • via Nuitee
A
Alma • couple • us
1
Aweful
Pros:

No

Cons:

Everything

2026-08-22 • via Nuitee
S
Sydnie • family_with_children • us
10
2026-08-19 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-08-17 • via Nuitee
K
Kenn • solo_traveller • us
8
Nice but could be cleaner
Pros:

Nice hote, rooms and lobby

Cons:

Found long black hairs in shower. And some hairs on my pillowcase

2026-08-16 • via Nuitee
F
Francelia • couple • us
10
2026-08-14 • via Nuitee
P
Patricia • solo_traveller • us
10
I would book my stay here again
Pros:

The breakfast was excellent. The staff did a good job. Presentation was good,food was hot and there was a good selection.

Cons:

Nothing

2026-08-10 • via Nuitee
K
Kay • solo_traveller • us
1
2026-08-10 • via Nuitee
V
Virginia • family_with_children • us
10
2026-08-09 • via Nuitee
M
Melissa • extended_group • us
4
unfortunately, this was problably our first and last stay at this hotel chain
Pros:

The food was not good

Cons:

the toilet wouldn't flush and my husband had to fix it

2026-08-07 • via Nuitee
C
Chaney • family_with_children • us
3
Cons:

I didn't like that the hotel didn't have enough spaces for you to park. I had to park my car on the street which leads to me stressed. You all shouldn't be able to sell more rooms than you have parking for. Rented this hotel so we could use the pool couldn't even use one day because it was shut down!! I have dogs owns dogs love dogs but feel dogs should not be allowed where people are eating just isn't respectful at all cause I do not enjoy eating dog hair. Also the bathroom didn't have enough towels for our stay housekeeping acted as if they didn't wanna supply them because they were behind on laundry. Bathroom floor was black didnt even wanna walk on the floor without shoes.

2026-08-05 • via Nuitee
C
Courtney • family_with_children • us
9
Pros:

Enjoyed the cleanliness of the room, great variety of breakfast, and very quick check-in and check-out process!

Cons:

Our only issue was the parking lot, completely full.

2026-08-03 • via Nuitee
C
cassey • solo_traveller • us
10
Pros:

The beds were comfortable.

2026-08-03 • via Nuitee
T
Tara • solo_traveller • us
10
Pros:

Very clean..Great little breakfast spread. The pool was closed but I think it was more due to the young folks that were in it the night before.

Cons:

Not a thing. It was all excellent

2026-08-03 • via Nuitee
S
Sheila • solo_traveller • us
10
2026-08-03 • via Nuitee