Tru By Hilton Spartanburg

Hotels
•
Tru by Hilton
8.7 (656 reviews)
103 Franklin Avenue , Spartanburg , US
+1 864-606-6111

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noise issues
Pest problems
Limited breakfast options

Categories

Cleanliness
8.25
While most rooms were reported clean, there were incidents of complaints regarding pest issues.
Service
9.45
Staff was consistently mentioned as friendly and helpful, particularly Robert and Amber.
Location
8.95
The hotel’s convenient location was noted positively by guests.
Room Quality
8.25
Some guests experienced issues such as poor lighting and noise disturbances in rooms.
Amenities
8.75
The hotel offered good amenities though improvements like coffee makers were suggested.
Value for Money
8.55
Guests found the pricing reasonable for the overall experience, although some felt breakfast was lacking.
Food and Beverage
8.15
Breakfast received mixed reviews; while well-prepared, choices were limited.
Overall Experience
9.25
Many guests expressed high satisfaction with their overall stay despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:14

Property Description

Modern Accommodations
Tru By Hilton Spartanburg offers air-conditioned rooms with free WiFi, ensuring a comfortable stay for all guests. Each room is equipped with a TV and a hairdryer, providing modern amenities to enhance your experience.

Recreational Activities
Guests can enjoy a game of billiards during their stay, adding a fun and leisurely element to their visit. Whether relaxing with family or socializing with fellow travelers, this activity is sure to create lasting memories.

Convenient Services
With a 24-hour front desk, the hotel's staff is readily available to assist guests with any inquiries or needs they may have. From local area information to ensuring a seamless stay, the dedicated team is committed to providing top-notch service.

Experience comfort and convenience at Tru By Hilton Spartanburg. Book your stay now for a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 656 reviews
Cleanliness: 8.25
Service: 9.45
Location: 8.95
Room Quality: 8.25
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 9.25
E
English • couple • us
10
Good accessible room
Pros:

This TRU was right off the highway and had restaurants and gas stations less than 1/2 mile from hotel. The beds were very comfortable and the pillows I wanted to take home with me🥰.

Cons:

I have said on many reviews that they should have a wheelchair available for tired handicapped travelers ( I have in the past needed to go to the room and get the desk chair to transport my husband) this time he had a walker to use. I don’t understand why an accessible room has a tub and not a walk in shower. Yes there were grab bars but the tub was too tall of sides to get in.

2026-09-12 • via Nuitee
H
Hall • solo_traveller • us
10
2026-09-11 • via Nuitee
K
Kerri • family_with_children • us
9
2026-09-10 • via Nuitee
B
Barbara • couple • us
10
Pros:

Clean & frindly service. Everything was great.

2026-09-06 • via Nuitee
A
april • extended_group • us
10
2026-09-04 • via Nuitee
P
Patricia • couple • us
10
2026-09-04 • via Nuitee
M
McCall • family_with_children • us
10
I was down with my family for my son travel ball game.
Pros:

Every thing was wonderful.

2026-08-27 • via Nuitee
S
Sergio • family_with_children • mx
9
Muy buena ubicación y buen servicio
Pros:

Buenas atenciones por parte del personal

Cons:

Los colchones de las habitaciones, esta muy vencidos

2026-08-25 • via Nuitee
C
cowen • solo_traveller • us
8
2026-08-23 • via Nuitee
D
Davis • couple • us
10
2026-08-23 • via Nuitee
F
Fowler • couple • us
10
2026-08-21 • via Nuitee
F
Fowler • couple • us
9
2026-08-21 • via Nuitee
E
Elizabeth • couple • us
10
2026-08-17 • via Nuitee
L
Lana • solo_traveller • us
9
2026-08-16 • via Nuitee
D
Darrius • solo_traveller • us
10
2026-08-14 • via Nuitee
L
Lauren • solo_traveller • us
10
2026-08-09 • via Nuitee
J
John • solo_traveller • us
10
2026-08-07 • via Nuitee
J
Joseph • family_with_children • us
5
Decent Stay
Pros:

Hotel was clean and breakfast was good. The staff were very kind and accommodating.

Cons:

When we arrived to our room, which was a double queen room, the toilet did not work properly and was leaking on the backside. The hotel was accommodating by giving us a new room(s) which they had to give us 2 rooms with a king bed due to there were no more double queen bed rooms available. This was okay but not ideal as we had to go back forth to each room to get clothes and such. The beds are very firm. The walls are thin and could hear the people next door. The ice machine did not work well, don't believe it was producing enough to accommodate all guests.

2026-08-06 • via Nuitee
B
Bonnie • family_with_children • us
10
2026-08-04 • via Nuitee
L
Lori • family_with_children • us
9
2026-08-02 • via Nuitee