SpringHill Suites by Marriott Indianapolis Keystone

Hotels
•
SpringHill Suites
9.1 (609 reviews)
9450 Counselors Row , Indianapolis , us
+1 463-223-2040

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Family rooms
Private parking
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Cons:
Limited breakfast options
Noise issues in some rooms

Categories

Cleanliness
9.19
Most reviews commend the clean rooms and facilities, with specific mentions of cleanliness.
Service
9.36
Many reviews highlight outstanding service and friendly staff.
Location
9.2
Guests frequently praise the location for its convenience.
Room Quality
9.25
Numerous reviews describe the rooms as spacious and comfortable.
Amenities
8.88
Facilities like the breakfast and gym are mentioned positively, though some expressed a desire for improvements.
Value for Money
8.94
General sentiment is positive towards the value provided for the pricing.
Food and Beverage
8.69
Complaints about breakfast options noted, but overall satisfaction reported.
Overall Experience
9.26
Overall ratings reflect a very positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:41

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or break a sweat at the fitness centre during your stay at SpringHill Suites by Marriott Indianapolis Keystone.

Free WiFi and Family Rooms
Stay connected with complimentary WiFi and choose from spacious family rooms for a comfortable accommodation experience at this 3-star hotel.

Convenient Location and Nearby Attractions
Located just 23 km from Lucas Oil Stadium, with Indianapolis Motor Speedway and Indiana State Fairgrounds in close proximity, SpringHill Suites offers easy access to popular destinations.

Book your stay now at SpringHill Suites by Marriott Indianapolis Keystone for a delightful and convenient hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 609 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.2
Room Quality: 9.25
Amenities: 8.88
Value for Money: 8.94
Food and Beverage: 8.69
Overall Experience: 9.26
R
Raquel • family_with_children • us
1
Did not get to stay there. Want my full refund.
Pros:

Didn’t get to stay there waiting for refund.

Cons:

Didn’t have anything available for the day I booked.

2026-07-20 • via Nuitee
S
Shakira • solo_traveller • us
10
2026-07-07 • via Nuitee
G
Gar • couple • us
10
Customer service was very nice
Pros:

Very beautiful and clean

Cons:

Everything was perfect

2026-07-06 • via Nuitee
P
Philip • solo_traveller • us
1
2026-07-06 • via Nuitee
J
Jennifer • solo_traveller • us
7
Overall a nice place to sleep and recharge.
Pros:

The overall property was clean and the staff was nice. The breakfast was pretty good too a nice selection of foods for the whole family.

Cons:

The tv seemed to be holding on by a piece of cardboard and none of the cords were well put away. The couch footstool/coffee table was also dirty

2026-06-27 • via Nuitee
S
Shakira • couple • us
10
2026-06-24 • via Nuitee
D
Dominique • couple • us
10
2026-06-10 • via Nuitee
D
Daysi • couple • us
7
2026-05-27 • via Nuitee
L
Linda • solo_traveller • us
8
Pricey
Pros:

Clean. Breakfast was good.

Cons:

Indianapolis 500 weekend increased prices. Not cool. Price gouging. Would have never stayed had we been aware of that. Shower needed more pressure. The room had a funny/bad smell to it. The toilet sounded like an explosion. We have stayed at other Springhill Suites without such high prices.

2026-05-23 • via Nuitee
A
Arun • couple • us
9
Nice location and property
Pros:

Great location and clean property

2026-05-20 • via Nuitee
T
Tammy • couple • us
9
Pros:

Impeccable location and hotel was very quiet and clean.

Cons:

Our bed was not as soft as I had hoped.

2026-04-29 • via Nuitee
R
Robert • solo_traveller • us
8
2026-04-17 • via Nuitee
C
Campbell • family_with_children • us
10
We had a very comfortable and enjoyable stay!
Pros:

The breakfast was good. I was impressed by the option of cold brew coffee that was excellent!

Cons:

There was a panel under the bathroom sink cabinet that fell off and hit the floor. It was loud and really startled us.

2026-04-16 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-04-13 • via Nuitee
M
Mary • extended_group • us
9
Excellent. Would stay here again.
Pros:

Quiet, new and clean. Staff outstanding and emphasize guest comfort and assistance. Breakfast very good. Good location near lake with walking trail. Good restaurants nearby.

Cons:

Bed not the most comfortable. Lacking plugs/charging capability by both sides of the bed. No toiletries; missed hand lotion.

2026-04-06 • via Nuitee
J
John • couple • us
8
Relaxing and enjoyable stay.
Pros:

I like the room design and size and the buffet breakfast.

Cons:

Nothing.

2026-04-04 • via Nuitee
S
Sheena • solo_traveller • us
10
2026-04-03 • via Nuitee
N
Nigel • family_with_children • us
9
Good value for money and great location. We always love staying at the Marriott’s
Pros:

Great location! All the attraction were near by 10 to 20 min drive.

Cons:

No restaurant in hotel.

2026-03-31 • via Nuitee
A
Alexis • couple • us
10
Loved the room and the breakfast.
Pros:

Location and facilities

Cons:

The location of the elevators. It’s a long walk.

2026-03-28 • via Nuitee
T
Tiana • couple • us
6
Pros:

Great location
Decent hotel overall but not sure that I would come back for the price considering the cleanliness of my room, although, the hotel overall seemed to be clean

Cons:

Some type of substance on the walls of my room that should’ve been cleaned off. Made me uncomfortable for the rest of my stay

2026-03-24 • via Nuitee