The Alva Hotel Brisbane, Vignette Collection by IHG

Hotels
•
Vignette Collection
8.6 (1622 reviews)
458 Brunswick Street , Brisbane , AU
+61 7 3519 1000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great/central location
Helpful and friendly staff (notably the Night Manager)
Spacious suites and very comfortable beds
Seamless check-in reported by some guests
Cons:
No in-room kettle or microwave in suites
Found dirty socks/clothes behind curtain; occasional musty smell
Pool area basic, limited seating and no staff moderation
Slow/unresponsive front desk/phones at times; inconsistent service
Perceived poor value for the price

Categories

Cleanliness
6.8
Mixed: generally clean but guests reported finding dirty socks/clothes behind a curtain and a musty smell in one room.
Service
9.4
Mixed-to-very-good: several mentions of helpful, friendly staff and an outstanding Night Manager; however some guests reported slow check-in, unresponsive phones and inconsistent front desk availability.
Location
9.6
Consistently praised as a perfect/very convenient location and close to everything.
Room Quality
9.7
Rooms/suites described as spacious, beautiful and extremely comfortable (very comfortable beds), though some lacked small amenities (no kettle/microwave) and one smelled musty.
Amenities
7.5
Limited: guests expected in-room kettle/microwave that was not available; pool area described as basic with limited seating and no staff moderation.
Value for Money
7.8
Perceived as pricey for what was offered by some guests—expectations not met given the room price and recent decline in perceived standards.
Food and Beverage
8.6
Standard quality for this hotel tier (not mentioned in reviews).
Overall Experience
9.4
Generally positive overall due to excellent location and comfortable rooms, but marred by inconsistent service, some cleanliness issues and limited amenities for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Amenities
Hotel X Brisbane Fortitude Vly, Vignette Collection offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and a restaurant. Guests can unwind by the pool or stay active in the fitness centre during their stay.

Convenient Location
Situated just 400 metres from New Farm Riverwalk, this hotel is in close proximity to Brisbane's key attractions such as Brisbane Central Station, New Farm Park, and Brisbane Showgrounds. Guests can easily explore the city's landmarks and entertainment options.

Comfortable Accommodation
The air-conditioned rooms at Hotel X Brisbane Fortitude Vly are elegantly designed and equipped with modern facilities including a flat-screen TV, coffee machine, and a private bathroom. Some rooms even feature a terrace for guests to enjoy the views. Experience comfort and convenience during your stay.

Book now to experience luxury and convenience at Hotel X Brisbane Fortitude Vly, Vignette Collection - an IHG Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNE

Location

Property Video

Guest Reviews

8.6
Based on 1622 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9.6
Room Quality: 9.7
Amenities: 7.5
Value for Money: 7.8
Food and Beverage: 8.6
Overall Experience: 9.4
M
Makayla • couple • au
8
Pros:

The location, staff and the size of the suite.

Cons:

For price of the suite, I was hoping for a kettle or a microwave but that wasn’t available.

2026-10-17 • via Nuitee
K
Karene • couple • au
10
2026-10-17 • via Nuitee
K
Kendal • couple • au
10
2026-10-15 • via Nuitee
N
Natalie • couple • au
10
2026-10-14 • via Nuitee
A
Adam • extended_group • au
10
2026-10-12 • via Nuitee
S
Sally • couple • au
8
2026-10-11 • via Nuitee
P
Penelope • solo_traveller • nz
10
2026-10-11 • via Nuitee
J
Jessica • couple • au
10
Stayed for business. Seamless check in. Great wifi with easy access. Extremely comfortable bed and close to everything.
Pros:

Perfect location, check in was seamless and the staff were so helpful. The room was beautiful and extremely comfortable. Will definitely stay again.

Cons:

Nothing. It was wonderful

2026-10-11 • via Nuitee
A
Amy • couple • au
5
Pros:

Location

Cons:

We found dirty socks and clothes behind the curtain. And we only had one towel in the room.

2026-10-08 • via Nuitee
J
Jenna • couple • au
10
2026-10-08 • via Nuitee
P
PAULA • couple • nz
6
Average
Cons:

The location and lack of information of how to navigate the very dodgy area close by.
The pool area was basic and we couldnt find any seating as a big family group were there with no consideration to others - loud, took all chairs, drinking - no staff around to moderate

2026-10-08 • via Nuitee
M
Megan • solo_traveller • au
9
2026-10-08 • via Nuitee
S
Sioned • couple • au
10
2026-09-16 • via Nuitee
M
Mellon • solo_traveller • au
9
2026-09-15 • via Nuitee
B
Bei • couple • au
9
Pros:

The location is great! Very comfortable, friendly staff

2026-09-12 • via Nuitee
R
Rik Pene • extended_group • au
5
Not Like The OLD Hotel X
Pros:

The Night Manager ! She was a ball of energy, smiles, sweet, happy and above fast and attentive to our needs. She knew what, where and when with the place. Nothing was a problem and most of all we were greeted with a smile and service.
Sorry she was the only asset in your employ that made our stay bearable.

Cons:

We got there, spent my time unloaded my car, had to get our own porters trolley and load the bags yourself - May I say there were no other guests checking in. Went to reception, average welcome, and check in time was so slow and not great apporx 30 mins. Asking can I use a Hotel X Gift Voucher for another night I was told to call reservations in the morning they can tell you. Nothing like let us take that for you and we will let you know once it is applied to your room. Arrived to the room, it smelt like musty not aired but it was clean enough. No pen or Pad in the room. It was by Chance the Night Manager or front Desk Lady had my voucher applied somehow to my room for the following night - She was the only Service based person on the entire staff. Calling down to front desk the last morning was impossible, 8am-11am it rang out, Calling Reservations was impossible 8am-11am it rang out. Called the Front Desk for the 1001 time to have a late check out got through just that once and told NO sorry you cannot have a late check out, Never in my life have I been told no to a late check out with Hotel X, mind you I am sure you would have charged me as well.

This use to be my Most Favorite Hotel to stay at, it was modern, upmarket, had its own style and felt on the edge. Returning this time I found it to be so under standard and below average from the staff, service and upkeep. I find the hard question in asking why since its the same group that owns it still , its not new name new beginnings the prices are more expensive than the deals use to be and you get so much less than before.
I am sorry I had to write this review but alas I am now on the search for my NEW Favorite Hotel In Brisbane.

2026-09-12 • via Nuitee
M
Mari Struthers • couple • au
9
Overall, lovely stay but don't get the breakfast - that was very disappointing
Pros:

Location was great, service overall was amazing, valet car experience faultless, the room was spotless and the bed was comfy. Swimming pool and rooftop bar were great

Cons:

Breakfast was the only disappointment - we expected that there would be a buffet breakfast but were presented with a very limited breakfast menu and any item to add (bacon/ mushrooms etc) were close to $10 per item.

We chose the breakfast burger and decided to eat only the contents thereof (avoiding carbs) and every item in the burger was unpleasant. The bacon was very leathery and had a slice of cheese melted into it, the egg was cold, the onion rings were oily and cold. We actually felt quite nauseated by the breakfast.

If there were other options we were certainly not informed of them by the staff, and it felt embarrassing to ask. We were the only two people in there for breakfast at the time, and will certainly never book a breakfast with the room again. We even discussed that it would be a risk to eat dinner at the restaurant in future, even though the hotel stay in itself was very nice.

2026-09-11 • via Nuitee
N
Nathan • solo_traveller • au
10
2026-09-10 • via Nuitee
N
Narelle • family_with_children • au
9
a lovely night's stay
Pros:

Breakfast was very pleasant.

Cons:

Car parking was difficult to find a space that suited our vehicle, the spaces were either too short or the roof was too low.

2026-09-10 • via Nuitee
L
LYNDSEY • couple • au
10
2026-09-10 • via Nuitee