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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Parking garage
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Special diet menus - on request
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Wine/champagne
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Fruits
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of George Town, OZO George Town Penang is just a stone's throw away from Northam Beach and other popular attractions like Rainbow Skywalk at Komtar.
Modern Amenities
Guests can enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and private bathroom. The hotel also offers free WiFi, a fitness centre, and a refreshing outdoor swimming pool.
Delicious Dining Options
Start your day right with a buffet breakfast featuring a variety of options including continental and halal choices. The on-site restaurant ensures that guests have convenient dining options during their stay.
Book your stay at OZO George Town Penang now for a memorable experience in Penang!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
地點好 周邊多食店
酒店在樓層設有飲水機
有智能電視機更好
Had a wonderful stay with my family. The room was clean and comfortable. The atmosphere was relaxing and perfect for family time. Specially thanks a lot staff Jamil. He is taking care our room nicely and he is very helpful, also nicely talking 😊. I definitely will come back again. Location and others service overall was good.
Era tutto perfetto
The poolside area has a beautiful view and is very relaxing.
It would have been nice if the desk in the room were a little bigger.
Nice hotel to unwind and relax after a busy Kuala Lumpur. Great location to George Town or other places. Special thanks to cleaner Hamid for his very nice message written on the mirror for our anniversary. Wish him all the best!
Location & room condition.
Location was good and overall clean and quiet.
Friendly reception staff. But staff at Restaurants need training. They were chatting in the kitchrn loudly and staff in restaurants were not so friendly. It would be nice to have some music there, too.
- Nice and easy parking lift system but only 6 slots for SUV
- We were greeted by a friendly receiptionist and directly can check in at 3pm
- Outstanding view from level 20 and 21
- Nice and excellent facilities condition, bed so comfy!
- Strategic location in the middle of georgetown
- Nothing much but the check in only at level 20, you might need to wait for the lift
- I booked for superior two bedroom and later realized that it is connecting two bedroom with one king bed and two single beds, not a big issue though, even I expect for a unit with two bedroom with dining area, haha
整晚不能睡 楼上有吵声被吵醒 让我怀疑人生
Pleasant stay with friendly staff.
Met the GM Anthony for a warm conversation. Thank you to the entire team for making our stay comfortable and enjoyable.
Sehr schönes,modernes,neueres Zentral gelegenes Hotel. Sehr freundliches,kompetentes Personal. Schöner rooftop Pool.
Wir hatten ein Deluxe 2Bett Zimmer im obersten Stock. Absolut empfehlenswert.
Frühstück haben wit nicht ausprobiert,dazu gibt es viele Restaurants in nächster Nähe.
Nichts
Food was excellent. No complaints.
Très bon hôtel biens situé
Rien qui m’a déplu
Good size room, large bed, large bathroom. Has filter water available, good views.
Ground floor reception doesn’t know anything, first day cleaner was not good.
Good location. Staff are nice and helful
Nil
Clean room, good water pressure with heated water.
Central area near some good food options.
Housekeeping and maintenance staff were excellent and efficient.
NO PARKING FOR BIG 7-seater CAR! The automated garage also has very limited space for normal-sized cars.
Reception staff initially reassured they will assist but ended up telling us to look for our own parking by the roadside!! Really disappointed and upset with the Level 1 "security" people and male reception staff who said that. There were a few parking lots the hotel had leased but they REFUSED to let us have it, and those lots were empty in the late night and early morning. I was not even asking for a reserved parking space, but just to use the available ones on first-come-first-served basis. Despite the "no reservation" policy, the hotel seems to be doing "side reservations", which is really unfair.
On the last night, we parked in an empty space next to the hotel and the security pasted a "no parking, private space!" notification on the windscreen. Later, they opened a gate and gave us a spot inside. THIS COULD HAVE BEEN DONE EARLIER so we need not feel anxious every night searching for parking!
Pool is really tiny, with about 7 - 8 resting chairs only.
Clean and location
Reception and ground floor staff
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