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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Non-smoking throughout
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Garage
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Location
Located in the heart of George Town, OZO George Town Penang is just a stone's throw away from Northam Beach and other popular attractions like Rainbow Skywalk at Komtar.
Modern Amenities
Guests can enjoy a comfortable stay in our air-conditioned rooms equipped with a flat-screen TV, safety deposit box, and private bathroom. The hotel also offers free WiFi, a fitness centre, and a refreshing outdoor swimming pool.
Delicious Dining Options
Start your day right with a buffet breakfast featuring a variety of options including continental and halal choices. The on-site restaurant ensures that guests have convenient dining options during their stay.
Book your stay at OZO George Town Penang now for a memorable experience in Penang!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Great location. Good breakfast. Lovely pool. Staff were awesome.
The location is very good.
Upon check in on 7 May, the reception lady put us in room 909. That room was so contaminated with cigarette smoke small and possibly other allergens which made us sneeze and cough with running nose and teary eyes.
When we asked to change to a different room the next day, the reception man told us right away that the 9th floor had smoking issues so he moved us to room 1110 which was was better.
You should have cleaned room 909 thoroughly before you sell it again because it can be a health hazard.
Ironically, the first reception lady who checked us in remarked that room 909 was a very nice room as if she was doing us a favour assigning that room to us.
The carpets
The non sound proof walls
Ultra moderne ultrapropre
Parfait
First time trying this place and the ambience already sets the mood. Calm, inviting and nicely done. I ordered their signature dish, and it didn’t disappoint. The flavours were well-balanced and everything tasted fresh and thoughtfully prepared. Portion could be slightly bigger for the price, but overall it’s still a satisfying experience. Definitely a spot I’d come back to. Thank you Kausar and Umi.
Great location. Beautiful pool. Stunning views in the breakfast area. Good breakfast. Comfortable beds. Great rooms.
Emplacement, personnel, confort
Everything good.
Room serviced can extend to midnight.
Modern, comfortable rooms with the fluffiest towels of any hotel! Super clean room thanks to Asad. Great staff who all made me feel really welcome. And they have filtered water on every floor you can fill up your bottles or the decanter left in each room. Nice pool on the top floor too! Really enjoyed my stay here.
Nothing!
la habitacion muy ien, ordenada, nos dieron una cuna en cuento la pedimos, espaciosa y el bano perfecto
sin quejas
Loved this well-cared for hotel! Great service all around…especially Asad, who took great care of my room…and Ariq, who was so helpful at the front desk. Nicely located to most sites…would definitely want to stay here again.
The refund was never processed even after several emails exchanged with both Booking.com and the hotel. Both agreed, but always blame the other. Very disappointed with their entire approach.
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