Fairfield by Marriott Inn & Suites Cancun Downtown

Hotels
Fairfield Inn
Av. Tulum 220 , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Cancun Downtown is strategically situated in Cancún, just a short distance from major attractions like Cancun Underwater Museum and La Isla Shopping Mall. With key landmarks such as Cancun Bus Station and Beto Avila Stadium in close proximity, our hotel offers easy access to the best of the city.

Modern Amenities
Experience comfort and convenience with our range of amenities, including a fitness centre to keep you active, a 24-hour front desk for your assistance, and complimentary WiFi throughout the property. Each room is thoughtfully equipped with a desk, private bathroom, and cozy bed linen to ensure a pleasant stay.

Nearby Attractions
Explore the cultural wonders of Cancún with Cristo Rey Church and Cancun Convention Center located just a few kilometers away. Whether you're here for leisure or business, our hotel is the perfect choice for your stay.

Ready to elevate your Cancún experience? Book your stay at Fairfield by Marriott Inn & Suites Cancun Downtown now.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
A
Alessandro solo_traveller it
9
Pros:

Struttura super pulita e moderna.
Palestra ben fornita e pulita.
Colazione a buffet ricca e varia.

Cons:

Mancanza di una macchinetta "professionale" per il caffè / cappuccino. Solo caffè americano già pronto :(

Raggiungere la zona delle spiagge via bus è un po' scomodo (circa 1h); tuttavia, ce la siamo cavata facilmente con Uber spendendo poco (4 euro).

2026-08-15 via Nuitee
C
Carlos solo_traveller ca
10
Pros:

L'emplacement de l'hôtel et aussi le très bon service de tous les employés, surtout de Madame Odalys qui nous recevait avec un très beau sourire tous les matins au déjeuner, elle faisait très bien son travail, et aussi tous les employées qui ont nettoyé notre chambre pendant notre séjour, elles la laissaient impecable, et finalement les employés à la réception, toujours aimables et à l'écoute pour aider. Merci beaucoup!

Cons:

Rien, tout a été parfait!

2026-08-13 via Nuitee
J
JULIO CESAR solo_traveller mx
10
2026-08-11 via Nuitee
L
Luiz Fernando family_with_children br
8
Gostei muito do conforto do quarto e a limpeza do hotel!
Pros:

Tudo limpo e confortável!

Cons:

Não gostei do café da manhã.

2026-08-11 via Nuitee
V
Vaia solo_traveller de
9
Eine Nacht in downtown
Pros:

Nettes Personal, waren nur eine Nacht deswegen hatten wir uns für downtown entschieden. Frühstück war ok sonst alles super

Cons:

Hat alles gepasst

2026-08-07 via Nuitee
A
Alessandra extended_group it
9
2026-08-07 via Nuitee
R
Rovette extended_group fr
7
Fais l’affaire pour une nuit
Pros:

La literie et la douche
Proximité avec 7 eleven, banque et ferry

Cons:

Pas de navette proposée
Le petit déjeuner pas assez varié et peu qualitatif

2026-08-07 via Nuitee
A
Alessandro solo_traveller it
7
Bene ma si può fare meglio
Pros:

Pulizia

Cons:

Colazione incompleta e non hanno una piscina

2026-08-06 via Nuitee
G
Gabby Amacosta solo_traveller mx
9
Pros:

La ubicación

Cons:

Las camas

2026-08-05 via Nuitee
J
juan family_with_children co
10
2026-07-25 via Nuitee
T
Tamara extended_group be
9
Pratique pour une étape
Pros:

Confortable et pratique avec un parking à disposition.

Cons:

Rien à signaler

2026-07-24 via Nuitee
L
Laura family_with_children us
10
Pros:

Comfortable beds

2026-07-24 via Nuitee
J
jean-francois extended_group be
8
2026-07-23 via Nuitee
A
Angel solo_traveller mx
6
Fairytale realidad diferente
Pros:

La ubicación, el lobby y el area de desayuno, el personal fue amable y servicial, en especial del área de desayuno

Cons:

El aire acondicionado esta bajo, la regadera no funciono bien al igual que la llave del lavamanos con poco flujo de agua, los cajones y la mesa si estaban vacíos pero sucios Al limpiar con papel si observó suciedad y también dentro los cajones de la cómoda y mesa, el bote de basura del baño es muy pequeño, no funcionaba el extractor de olores, una lámpara del espejo no funcionaba, el control de la tv varios botones no funcionaban bien, era difícil cambiar de canal y disminuir el volumen, la caja fuerte con batería baja

2026-07-20 via Nuitee
P
Paulo Jurandyr Verdelli Junior extended_group br
9
2026-07-16 via Nuitee
M
Medrano solo_traveller mx
9
Pros:

Ubicación. Limpieza. Atención amable

2026-07-16 via Nuitee
A
Alan solo_traveller mx
3
Cons:

No hot water in the shower 4 days I do not shower in cold water I checked out as they did not fix or change rooms.
I paid for 9 nights and due refund of 5 or will do chargeback.

2026-07-15 via Nuitee
J
Jackson solo_traveller au
8
Pros:

The room is spacious and very clean. The beds were comfortable, and the amenities were sufficient. It is your typical no-frills hotel, but at a decent standard.

Cons:

No key card to go up the different building levels, and the breakfast was very disappointing. Taking the luggage up the ramp was a bit challenging.

2026-07-15 via Nuitee
V
VICTOR HUGO family_with_children mx
4
Pros:

Buen desayuno

Cons:

No me quisieron hacer factura

2026-07-14 via Nuitee
D
Daniel family_with_children cl
7
Buen lugar
Pros:

La limpieza de
Las piezas

Cons:

Desayuno podría ser más completo

2026-07-13 via Nuitee