Fairfield by Marriott Inn & Suites Cancun Downtown

Hotels
•
Fairfield Inn
Av. Tulum 220 , Cancún , MX

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Cancun Downtown is strategically situated in Cancún, just a short distance from major attractions like Cancun Underwater Museum and La Isla Shopping Mall. With key landmarks such as Cancun Bus Station and Beto Avila Stadium in close proximity, our hotel offers easy access to the best of the city.

Modern Amenities
Experience comfort and convenience with our range of amenities, including a fitness centre to keep you active, a 24-hour front desk for your assistance, and complimentary WiFi throughout the property. Each room is thoughtfully equipped with a desk, private bathroom, and cozy bed linen to ensure a pleasant stay.

Nearby Attractions
Explore the cultural wonders of Cancún with Cristo Rey Church and Cancun Convention Center located just a few kilometers away. Whether you're here for leisure or business, our hotel is the perfect choice for your stay.

Ready to elevate your Cancún experience? Book your stay at Fairfield by Marriott Inn & Suites Cancun Downtown now.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
O
Olivier • family_with_children • fr
10
Pros:

Un hôtel absolument magnifique, idéalement situé en pleine jungle, dans un cadre exceptionnel et dépaysant. Nous avons particulièrement apprécié le confort des chambres, les grands espaces et la tranquillité des lieux. Une véritable immersion dans la nature, sans rien sacrifier au confort. Une expérience inoubliable !

Cons:

La nourriture insuffisamment approvisionnée avec beaucoup trop de produit manquants

2026-11-07 • via Nuitee
H
Hélène Leclercqz • family_with_children • be
9
Pros:

Confort de la chambre climatisée. Propreté de la salle de bain. Calme dans l'hôtel.

2026-11-02 • via Nuitee
G
Glendalis • family_with_children • us
7
Pros:

Buena ubicación. Está muy nonito y las habitaciones son cómodas

Cons:

No hicieron el servicio de limpieza en la habitación. Cuando llegué en la noche, encontré la habitación tal.como la dejé en la mañana. También tuve problemas.con la electricidad, el breaker tumbó y tuve que llamar a recepción para que resolvieran.

2026-10-31 • via Nuitee
E
Edgar • family_with_children • mx
10
Pros:

Excelente

2026-10-31 • via Nuitee
L
Lorena • solo_traveller • cl
10
2026-10-31 • via Nuitee
A
andrea • couple • it
10
2026-10-26 • via Nuitee
A
andrea • extended_group • it
10
2026-10-26 • via Nuitee
G
Gastón Hugo • solo_traveller • ar
7
Pros:

La ubicación y el confort de la habitación.

Cons:

El desayuno podría tener más variedad. Los huevos y las tostadas francesas estaban frías.

2026-10-26 • via Nuitee
H
Hélène Leclercqz • family_with_children • be
10
Pros:

Confort des lits. Climatisation dans la chambre. Calme de l'hôtel. Arrivée tardive. Parking au sous-sol. Petit-déjeuner varié. Bon emplacement.

2026-10-20 • via Nuitee
A
Alexa • couple • gb
6
Clean hotel close to cancun centre, though customer service is not the best
Pros:

Clean rooms and close to centre of cancun

Cons:

Poor service and organisation via the booking platform. Messaged 3x about taxi transfer from the airport and got no response over a week long period. Nothing more than an ‘I’ll have to bring it up with m colleague’ on check in

2026-10-18 • via Nuitee
B
Bosompem • extended_group • gh
7
2026-10-17 • via Nuitee
M
Mau Morales • solo_traveller • cr
10
2026-10-11 • via Nuitee
M
miguel • couple • mx
10
2026-09-15 • via Nuitee
S
Sara • solo_traveller • us
9
Todo bien
Pros:

Las personas muy amables

Cons:

Me quedaba lejos a la zona hotelera

2026-09-12 • via Nuitee
S
Sara • solo_traveller • us
8
2026-09-12 • via Nuitee
E
ELIANE • family_with_children • fr
8
Très bon séjour
Pros:

Bon petit déjeuner mais répétitif. Emplacement bien apprécié

2026-09-02 • via Nuitee
K
Kiro • solo_traveller • mx
9
Limpieza excepcional
Pros:

La habitación

Cons:

El agua caliente demoraba mucho

2026-09-02 • via Nuitee
P
Patricia • solo_traveller • us
5
2026-09-01 • via Nuitee
R
Rohan • family_with_children • gb
1
2026-08-31 • via Nuitee
L
Luciano • family_with_children • it
7
normale
2026-08-27 • via Nuitee