Fairfield Inn & Suites by Marriott Cancun Downtown

Hotels
•
Marriott
8.4 (438 reviews)
Av. Tulum 220, Manzana 14, Supermanzana 4, Cancun, QROO, 77500 , Cancun , MX
+52 998 604 9540

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Facilities

Free breakfast
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Shopping on site
Television in common areas
Free breakfast
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Modern Facilities and Convenient Services
Enjoy a 24-hour fitness center and complimentary Wi-Fi during your stay. Indulge in on-site shopping and relish delicious meals at the hotel's restaurant.

Comfortable Accommodations
Unwind in one of the 108 air-conditioned rooms with LCD televisions, free Wi-Fi, and daily housekeeping. The private bathrooms are equipped with complimentary toiletries for your convenience.

Central Location
Located in Downtown Cancun, explore nearby attractions such as Cancun Mall and Ultramar Ferry Puerto Juárez. With easy access to major landmarks, this hotel is the perfect choice for your Cancun getaway.

Book your stay at Fairfield Inn & Suites by Marriott Cancun Downtown for a memorable and well-rounded experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.4
Based on 438 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
J
juan • family_with_children • co
10
2026-07-25 • via Nuitee
T
Tamara • extended_group • be
9
Pratique pour une étape
Pros:

Confortable et pratique avec un parking à disposition.

Cons:

Rien à signaler

2026-07-24 • via Nuitee
L
Laura • family_with_children • us
10
Pros:

Comfortable beds

2026-07-24 • via Nuitee
J
jean-francois • extended_group • be
8
2026-07-23 • via Nuitee
A
Angel • solo_traveller • mx
6
Fairytale realidad diferente
Pros:

La ubicación, el lobby y el area de desayuno, el personal fue amable y servicial, en especial del área de desayuno

Cons:

El aire acondicionado esta bajo, la regadera no funciono bien al igual que la llave del lavamanos con poco flujo de agua, los cajones y la mesa si estaban vacíos pero sucios Al limpiar con papel si observó suciedad y también dentro los cajones de la cómoda y mesa, el bote de basura del baño es muy pequeño, no funcionaba el extractor de olores, una lámpara del espejo no funcionaba, el control de la tv varios botones no funcionaban bien, era difícil cambiar de canal y disminuir el volumen, la caja fuerte con batería baja

2026-07-20 • via Nuitee
P
Paulo Jurandyr Verdelli Junior • extended_group • br
9
2026-07-16 • via Nuitee
M
Medrano • solo_traveller • mx
9
Pros:

Ubicación. Limpieza. Atención amable

2026-07-16 • via Nuitee
J
Jackson • solo_traveller • au
8
Pros:

The room is spacious and very clean. The beds were comfortable, and the amenities were sufficient. It is your typical no-frills hotel, but at a decent standard.

Cons:

No key card to go up the different building levels, and the breakfast was very disappointing. Taking the luggage up the ramp was a bit challenging.

2026-07-15 • via Nuitee
A
Alan • solo_traveller • mx
3
Cons:

No hot water in the shower 4 days I do not shower in cold water I checked out as they did not fix or change rooms.
I paid for 9 nights and due refund of 5 or will do chargeback.

2026-07-15 • via Nuitee
V
VICTOR HUGO • family_with_children • mx
4
Pros:

Buen desayuno

Cons:

No me quisieron hacer factura

2026-07-14 • via Nuitee
D
Daniel • family_with_children • cl
7
Buen lugar
Pros:

La limpieza de
Las piezas

Cons:

Desayuno podría ser más completo

2026-07-13 • via Nuitee
P
Paulo Ricardo • couple • br
7
Pros:

Camas ótimas

Cons:

Chuveiro pouquíssima pressão!

2026-07-10 • via Nuitee
M
MARIA VIOLETA • family_with_children • mx
10
Superó mis expectativas
Pros:

Calidad - precio. Ubicación, instalaciones.

Cons:

Creo que podrían mejorar los alimentos del desayuno, aunque entiendo que ajustan calidad y variedad por temporada

2026-07-08 • via Nuitee
A
antunes • couple • br
9
Atendentes muito simpáticos e lugar confortável e central
Pros:

Cama muito confortável e grande

Cons:

Limpeza do box

2026-07-07 • via Nuitee
M
MARIA ELENA • family_with_children • mx
9
2026-06-29 • via Nuitee
F
Falla • solo_traveller • co
9
Buenas relación calidad precio
Pros:

Las instalaciones y la ubicación

Cons:

El desayuno estaba bueno pero puede ser mejor

2026-06-26 • via Nuitee
C
CRISTIAN • family_with_children • pa
9
Pros:

Rapidez para reservar, disponibilidad, atención del personal.

Cons:

Falta de variedad en el desayuno

2026-06-25 • via Nuitee
C
Carlos • solo_traveller • co
10
Pros:

Excelente la ubicación

2026-06-22 • via Nuitee
S
Sydney • couple • us
9
Good breakfast, great staff.
Pros:

Extremely clean and very helpful staff.

2026-06-21 • via Nuitee
S
smith • family_with_children • pe
8
Pros:

Desayuno buffet, limpieza y orden, servicio de lavado de ropa sencillo y automático.

Cons:

Podría mejorar las opciones para la cena y la hora del check out.

2026-06-18 • via Nuitee