Fairfield by Marriott Inn & Suites Cancun Downtown

Hotels
Fairfield Inn
Av. Tulum 220 , Cancún , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good service
Convenient location
Nice rooms
Cons:
Cleanliness issues
Breakfast could improve

Categories

Cleanliness
7.73
Mixed sentiments related to cleanliness, with mentions of poor bathroom conditions.
Service
9.2
Numerous reviews highlight the helpfulness and friendliness of the staff.
Location
8.74
Many guests appreciated the convenient location close to essential services.
Room Quality
8.19
Rooms are generally described as nice with few concerns about space and comfort.
Amenities
8.22
Some amenities received positive feedback, but there were issues with hot water availability.
Value for Money
8.68
Good value for the price according to guest reviews.
Food and Beverage
7.73
Food received mixed reviews with suggestions for improvement in breakfast offerings.
Overall Experience
8.7
Overall enjoyment of the stay, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 13:38

Property Description

Convenient Location
Fairfield by Marriott Inn & Suites Cancun Downtown is strategically situated in Cancún, just a short distance from major attractions like Cancun Underwater Museum and La Isla Shopping Mall. With key landmarks such as Cancun Bus Station and Beto Avila Stadium in close proximity, our hotel offers easy access to the best of the city.

Modern Amenities
Experience comfort and convenience with our range of amenities, including a fitness centre to keep you active, a 24-hour front desk for your assistance, and complimentary WiFi throughout the property. Each room is thoughtfully equipped with a desk, private bathroom, and cozy bed linen to ensure a pleasant stay.

Nearby Attractions
Explore the cultural wonders of Cancún with Cristo Rey Church and Cancun Convention Center located just a few kilometers away. Whether you're here for leisure or business, our hotel is the perfect choice for your stay.

Ready to elevate your Cancún experience? Book your stay at Fairfield by Marriott Inn & Suites Cancun Downtown now.

Important information:

In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
E
ELIANE family_with_children fr
8
Très bon séjour
Pros:

Bon petit déjeuner mais répétitif. Emplacement bien apprécié

2026-09-02 via Nuitee
K
Kiro solo_traveller mx
9
Limpieza excepcional
Pros:

La habitación

Cons:

El agua caliente demoraba mucho

2026-09-02 via Nuitee
P
Patricia solo_traveller us
5
2026-09-01 via Nuitee
R
Rohan family_with_children gb
1
2026-08-31 via Nuitee
L
Luciano family_with_children it
7
normale
2026-08-27 via Nuitee
P
Pablo couple es
8
Noche de escala en Cancún
Pros:

Habitación muy limpia y perfecta para descansar una noche

Cons:

El personal de recepción no estaba muy atento y predispuesto a dar indicaciones sobre cómo moverse en la ciudad por la noche y el desayuno es muy limitado

2026-08-27 via Nuitee
K
kevin michel solo_traveller mx
9
Pros:

Las habitaciones

Cons:

El desayuno

2026-08-25 via Nuitee
M
Mihye solo_traveller mx
9
2026-08-23 via Nuitee
A
araceli family_with_children us
10
Pros:

Location,good breakfast

2026-08-22 via Nuitee
S
Samantha extended_group us
8
2026-08-21 via Nuitee
D
Diego family_with_children ec
10
Pros:

El hotel se encuentra en una buena ubicacion rodeada de muchos restaurantes de diferentes tipo de comida, ademas saliendo del hotel nos encontramos con 2 tiendas 7-Eleven y Oxxo, Casas de cambio muy cerca. El desayuno era bastante buffet y todos los dias variaban la comida

Cons:

Todo perfecto

2026-08-18 via Nuitee
J
Jesus Rafael family_with_children mx
7
2026-08-17 via Nuitee
K
Kiderleny family_with_children us
9
Great stay
Pros:

Great location! Close to a lot of restaurants and to Las Americas mall! The rooms were clean.

2026-08-17 via Nuitee
A
Adriano solo_traveller br
8
Pros:

Excelente localização e atendimento.

2026-08-16 via Nuitee
A
Adriano solo_traveller br
8
Pros:

Da localização, está próximo de um grande shopping que tem muitas opções para comer. Também está a uns 2 km do ponto de embarque para Isla Mujeres. O café da manhã é razoável.

2026-08-16 via Nuitee
A
Alessandro solo_traveller it
9
Pros:

Struttura super pulita e moderna.
Palestra ben fornita e pulita.
Colazione a buffet ricca e varia.

Cons:

Mancanza di una macchinetta "professionale" per il caffè / cappuccino. Solo caffè americano già pronto :(

Raggiungere la zona delle spiagge via bus è un po' scomodo (circa 1h); tuttavia, ce la siamo cavata facilmente con Uber spendendo poco (4 euro).

2026-08-15 via Nuitee
C
Carlos solo_traveller ca
10
Pros:

L'emplacement de l'hôtel et aussi le très bon service de tous les employés, surtout de Madame Odalys qui nous recevait avec un très beau sourire tous les matins au déjeuner, elle faisait très bien son travail, et aussi tous les employées qui ont nettoyé notre chambre pendant notre séjour, elles la laissaient impecable, et finalement les employés à la réception, toujours aimables et à l'écoute pour aider. Merci beaucoup!

Cons:

Rien, tout a été parfait!

2026-08-13 via Nuitee
L
Luiz Fernando family_with_children br
8
Gostei muito do conforto do quarto e a limpeza do hotel!
Pros:

Tudo limpo e confortável!

Cons:

Não gostei do café da manhã.

2026-08-11 via Nuitee
J
JULIO CESAR solo_traveller mx
10
2026-08-11 via Nuitee
V
Vaia solo_traveller de
9
Eine Nacht in downtown
Pros:

Nettes Personal, waren nur eine Nacht deswegen hatten wir uns für downtown entschieden. Frühstück war ok sonst alles super

Cons:

Hat alles gepasst

2026-08-07 via Nuitee