The Mercer

Hotels
•
Independent Hotels
9.6 (58 reviews)
147 Mercer St, New York, New York, 10012 , New York , US
1-212-9666060

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Pets allowed

Facilities

Meeting rooms
Health or beauty spa nearby
Books
Health club
Pet-sitting services
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms

Categories

Cleanliness
9.41
Rooms were clean and well-maintained.
Service
9.88
Staff was very friendly and ready with great recommendations.
Location
10
Steps away from luxury shops and restaurants.
Room Quality
9.37
The rooms aren't huge, but comfortable and adequate.
Amenities
9.4
Access to luxury bars and other amenities.
Value for Money
9.36
Overall experience justifies the price.
Food and Beverage
9.41
Access to bars and restaurants nearby.
Overall Experience
10
We loved everything about our stay at The Mercer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:13

Property Description

Indulge in the ultimate luxury experience at The Mercer, your serene retreat in the heart of Manhattan.

Rejuvenating Spa Treatments
Pamper yourself with onsite massages and facials, designed to soothe your senses and revitalize your spirit.

Culinary Delights
Savor exquisite Italian cuisine at Sartiano's, offering a vibrant bar/lounge and alfresco dining. Don't forget the convenience of 24-hour room service for a cozy meal in your stylish room.

Comfort & Connectivity
Each of our 7 luxurious guestrooms features kitchenettes and plush pillowtop beds, ensuring your comfort. Stay connected with complimentary high-speed Wi-Fi and enjoy entertainment on flat-screen TVs with digital programming.

Escape to The Mercer for an unparalleled hotel experience. Your unforgettable getaway awaits!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.6
Based on 58 reviews
Cleanliness: 9.41
Service: 9.88
Location: 10
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 9.41
Overall Experience: 10
Y
Yasmeen • couple • kw
8
2026-05-30 • via Nuitee
C
Christoph • couple • de
9
Pros:

Exzellentes Frühstück. Allerdings nicht im (hohen) Preis enthalten. Das Bett war zu schmal, hier hatte es ein Versehen gegeben. Nach einer Reklamation hat man uns großzügig entschädigt. Die Lage in der Mitte von SoHo ist großartig. U-Bahn in der Nähe, ein großartiges Restaurant im Haus und weitere sind fußläufig erreichbar.

Cons:

Über die Hotelpreise in New York kann man lange philosophieren. Sie sind für deutsche Verhältnisse unfassbar hoch.

2026-05-22 • via Nuitee
J
Jorge • couple • br
10
2026-05-21 • via Nuitee
P
Pedro • couple • es
10
2026-05-18 • via Nuitee
T
Tamana • family_with_children • us
1
Not a good experience
Pros:

Location

Cons:

The heat was not working and my daughter and I slept in coats. Restaurant waiters did not know the ingredients in their food and rather than finding out they lied that the ingredient was not in the dish which was a lie. No one helped with luggage not a good guest experience.

2026-05-06 • via Nuitee
A
Adina • solo_traveller • il
10
2026-05-01 • via Nuitee
A
Aditi • solo_traveller • us
10
2026-04-27 • via Nuitee
A
Aditi • solo_traveller • us
10
2026-04-27 • via Nuitee
J
Jochen • couple • it
9
2026-04-24 • via Nuitee
G
Gregoire • couple • jp
9
Very nice overall, discrete.
Pros:

Location staff, cleanliness

Cons:

Peope coming back late at night at talking loudly in the corridors of the hotels. The room are well sound-insulated but not the door so guests coming back late can actually wake you up.

2026-04-10 • via Nuitee
F
Fiona • solo_traveller • us
10
2026-04-08 • via Nuitee
A
ALEX • extended_group • fr
4
Hôtel à fuir
Pros:

Emplacement top. Proche de tout le sud Manhattan

Cons:

Ancien hôtel qui accuse son âge avec un personnel assez désinvolte : absence de chauffage dans la chambre ( il gelait à ces dates ) et à notre réclamation on nous propose d envoyer un technicien qui ne résoud rien … après 2 nuits sans chauffage j exige de changer de chambre : on me donne une chambre plus grande avec supplément !!! Mais toujours pas de chauffage….. je réclame et on me propose enfin un chauffage électrique à placer en chambre !!!! Invraisemblable
Je précise que le hall / bar ? est également non chauffé !!!
Je considère que c est inadmissible on m’a fait payer une chambre plus chère sans raisons !! Donc allez ailleurs en hiver ( en été aussi d ailleurs , il y a mieux dans le secteur )

2026-04-03 • via Nuitee
B
Bernard • family_with_children • fr
8
Très bon hôtel, très cosy, calme, en plein Soho
Pros:

Ambiance très cosy en plein SoHo
Excellente literie
Le restaurant Sartiano’s et sa très très bonne cuisine italienne (un peu bruyant surtout le week-end)

Cons:

Chauffage minimum dans la chambre très bon hotel

2026-03-31 • via Nuitee
S
Saskia • couple • ch
10
2026-03-31 • via Nuitee
K
Klomek Alon • family_with_children • il
9
Pros:

great hotel and location

Cons:

nothing to complain, but price....super high

2026-03-12 • via Nuitee
D
DANIEL • extended_group • ch
9
2026-03-02 • via Nuitee
I
Iuliia • couple • us
10
2026-01-28 • via Nuitee
M
Mikkel • family_with_children • dk
9
2026-01-25 • via Nuitee
S
STEPHEN • solo_traveller • us
5
An imperfect stay at a generally perfect hotel.
Pros:

Service is excellent. Bed is comfortable. Sofa, chair and table are perfect. Bathroom well appointed and very clean.

Cons:

First of all, this is a true luxury hotel and high priced even for New York. but to me generally worth it. At this price though, you should be able to cast from your iPad or phone. I didn’t see a way. And the shaving mirror is not useful at all .

The X00 rooms are bad unless you like a door that opens right at the bed. This room was noisy, unusual for this place. The safe was tucked into the floor of the closet so the luggage rack doesn’t fit inside. There was no room service from Sunday evening through Monday at 7…I stay here in part so I can get coffee early when I want it. One elevator was out. Leaving a note in my room is not adequate notice about a key benefit. The front desk guy made me coffee somehow which speaks to the level of service. But not the same. If the restaurant has to close, tell me when I check in and ask me what I need.

2026-01-17 • via Nuitee
A
Anja • solo_traveller • de
9
Super Hotel alles hat gepasst
Pros:

Sehr nettes Personal, tolle Lage

2026-01-15 • via Nuitee