Britannia Inn Glasgow

Hotels
Britannia Hotels
6.7 (5600 reviews)
10 Elmbank Gardens , Glasgow , gb

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Kid meals
Paid WiFi
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Safety concerns with other guests

Categories

Cleanliness
4.85
Multiple reviews indicate poor cleanliness, with mentions of dirty rooms and bathrooms.
Service
8.81
The staff were described as warm and welcoming, indicating good service.
Location
8.85
Several reviews praised the central location of the hotel.
Room Quality
5.81
Rooms were sometimes described as dingy or uncomfortable, affecting the overall quality.
Amenities
7.84
Amenities received mixed feedback, with some positive mentions of breakfast.
Value for Money
5.8
Given the issues with cleanliness and room quality, value for money was questioned by some.
Food and Beverage
5.85
Breakfast presentation was criticized, affecting the overall perception of food and beverage.
Overall Experience
5.82
The overall experience is marred by safety concerns and discomfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:43

Property Description

Prime Location Next to Charing Cross Rail Station
Located in the heart of Glasgow, Britannia Inn Glasgow offers convenience and comfort for travelers. Just a stone's throw away from Charing Cross Rail Station, guests can easily explore the city and its attractions.

Modern Rooms and Amenities
The hotel boasts modern rooms with private bathrooms, TV, tea/coffee facilities, and work desks. Guests can enjoy a comfortable stay with added conveniences like hairdryers, free toiletries, and some rooms even feature king-size beds for extra relaxation.

Proximity to Major Attractions
With the M8 motorway nearby and Glasgow Airport just 8 miles away, Britannia Inn Glasgow provides easy access for travelers. Explore Buchanan Galleries, Kelvingrove Park, Glasgow SECC, and O2 ABC Glasgow, all within walking distance from the hotel.

Book your stay at Britannia Inn Glasgow for a memorable and convenient experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and costs GBP 7 per 24 hours.

Location

Guest Reviews

6.7
Based on 5600 reviews
Cleanliness: 4.85
Service: 8.81
Location: 8.85
Room Quality: 5.81
Amenities: 7.84
Value for Money: 5.8
Food and Beverage: 5.85
Overall Experience: 5.82
R
Rahim jan couple gb
1
Never recommend
Pros:

Location

Cons:

Very noisy and not Clean , very old amenities

2026-06-17 via Nuitee
J
Jean solo_traveller gb
8
2026-06-17 via Nuitee
J
james couple gb
1
Pros:

Close to train station

Cons:

Unclean, intimidating, run down, no forewarning of it being an asylum seekers hotel

2026-06-16 via Nuitee
S
Sandra extended_group gb
2
Did the job but would not recommend this hotel at all
Pros:

Not a lot to be fair. The linen was crisp and clean. The towels were soft and fluffy

Cons:

The room smelled of smoke and damp. Toilet was disgustingly needed a thorough clean. TV didn’t work. Not what I’d expected for the price we paid

2026-06-15 via Nuitee
J
Joanne solo_traveller gb
5
Glad it was only a one night stay
Pros:

The location is great being next to Charing Cross station. It's also only about 20 minutes walk from Glasgow Central. The beds were comfortable.

Cons:

The room was very basic. Only one bedside table, no shelf in the bathroom, the toiletries consisted of a body / hair wash dispenser in the shower and a hand soap dispenser by the sink. The bar and restaurant were closed for refurbishment but nobody had notified us.

2026-06-15 via Nuitee
N
Nicoll solo_traveller gb
9
2026-06-14 via Nuitee
M
margaret extended_group gb
7
night away to go to concert
Pros:

it was ok, lots of bread available to make toast I guess

Cons:

black pudding, had ben sitting for a good while, it was brick hard, bacon and fried egg weren't brilliant either, tinned fruit cocktail or frozen fruit( and yes it was still frozen!) was all that was on offer no fresh melon for example was available, it was very blah !

2026-06-14 via Nuitee
V
Vele couple gb
8
2026-06-14 via Nuitee
K
Karen solo_traveller gb
2
Won’t be back ever!
Pros:

N/a

Cons:

Not a good impression on arrival when Police were in the front lobby. Food delivery bicycles padlocked to the railings outside and on further investigation discovered this hotel is a Home Office migrant approved hotel, which we weren’t made aware of prior to booking. Rooms are tired, dirty and hotel was noisy through the night.

2026-06-13 via Nuitee
C
Cristina couple ar
7
Agradable y buena atención del personal
Pros:

Está bien ubicado

Cons:

No limpian la habitación. Pero si pedía te entregan toallas sin problema

2026-06-13 via Nuitee
L
Lukas Wünstel solo_traveller de
2
Einfache Standart übernachtunghütte
Pros:

Beidruckender Ausblick wurde geboten auf Türme.
Herausgestoche hat die Nähe zur bahnstation.
Damit wir im Guten auseinander gehen können möchte ich wohlwollend trotzdem das Lob der herausragenden Organisation mit dem frühen gesch mitgeben damit ist das Britannia in hotel zu den anderen Hotels hervogestochen.

Cons:

Schlecht geschlafen wegen hellhörig Wänden.
Für grosse Menschen wie mich 1.93 Meter ist die Dusche nicht geeignet. LEIDER wurde darauf nicht hingewiesen und das Hotel war für den Preis 105 Pfund pro Nacht sehr teuer bei 3 Sternen von einer grossen Kette kann man auch einiges vom preis leistungverhälnis und der auszeichung der kette erwarten. Die Auswertung im Vergleich zu anderen GB City Hotels wird hier für viel Geld sehr wenig Leistung geboten.
Leider gab es auch kein Fenster zum öffnen und nur einen vorhang von licht durchscheint mit migräne unerträglich. Auch gab es keine Hinweis das das Hotel von einer Baustelle die lärm macht umgeben ist das hat nicht zur Erholung beigetragen. Dafür habe ich nicht das viele Geld gezahlt bzw verbaler. Der Service ging leider nicht auf den Wunsch bzw der Selbstverständlichkeit ein mir eine Rechnung auszustellen. Fensterscheiben sind sehr verschmutzt.

2026-06-12 via Nuitee
J
James solo_traveller gb
2
All I could get at short notice.
Pros:

The receptionist was very nice.

Cons:

Building being torn down next door every morning till 5pm.
No turn down service.
Dusty, dank, smelly room. Not nice when your staying for a week.
Extortionate prices. over £600 for 4 nights?
Dodgy area. Homeless tent right outside the hotel.
Fire alarm went off at 01:30 in the morning and we had to evacuate. Standing outside in the cold for 30 mins.

2026-06-11 via Nuitee
L
Lee-Anne solo_traveller gb
1
Avoid Unsafe and Dirty! Definitely do NOT bring your kids here!
Pros:

The location was convenient, that was the ONLY good thing about this hotel. Everything else was a negative!

Cons:

I was a female travelling for work, alone. Some of the guests that were congregating in the reception area were clearly drunk and / or high. These same people wandered the halls all night long, banging doors, shouting and swearing. I travel a lot for work, I don't need much, a clean room, decent bed and shower but for the first time, even in my room with the door locked, I genuinely did not feel safe here.
The hotel is very, very dated, run down, dirty, smelly and should not be charging £150 per night!

2026-06-11 via Nuitee
J
Jordan solo_traveller gb
10
2026-06-10 via Nuitee
R
Roxanne couple ca
3
Pros:

The location was good and the staff was helpful and nice.

Cons:

It was dirty. The walls were gross and the carpet and chair were not clean.

2026-06-10 via Nuitee
K
Kathleen solo_traveller us
6
Pros:

Difficult to find

Cons:

The location of the hotel. Difficult to find.

2026-06-09 via Nuitee
P
Paul solo_traveller gb
10
2026-06-08 via Nuitee
N
Nils solo_traveller nl
8
2026-06-08 via Nuitee
B
Bengt solo_traveller se
6
2026-06-07 via Nuitee
B
Bas couple nl
6
2026-06-07 via Nuitee