The Filly Inn

Hotels
8.7 (872 reviews)
Lymington Road , Brockenhurst , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Hiking
Cycling
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Unpleasant odors
Dust in rooms

Categories

Cleanliness
7.78
Several reviews mentioned issues with unpleasant odors and dust, indicating lower cleanliness.
Service
9.25
Many reviews praised the staff's friendliness and helpfulness, highlighting excellent service.
Location
9.29
The location received high marks for convenience to nearby attractions and transport.
Room Quality
8.74
Rooms were generally described as comfortable and well-decorated, with some concerns regarding odors.
Amenities
8.77
Amenities were noted to be good, with specific mentions of helpful items like a fridge.
Value for Money
8.23
Some reviews mentioned feeling it was overpriced for the offered amenities, affecting perceived value.
Food and Beverage
8.78
Food quality received positive comments, although there were mentions of inconsistency.
Overall Experience
8.75
Most reviewers had a generally positive experience, despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:39

Property Description

Luxurious Accommodation with Modern Amenities

The Filly Inn in Brockenhurst offers a comfortable stay with soundproof units, free WiFi, and parking. Each unit is equipped with a desk, flat-screen TV, and a private bathroom. Guests can enjoy a complimentary Full English/Irish breakfast and dine at the on-site family-friendly restaurant serving delicious British cuisine.

Outdoor Activities and Relaxation

Located near hiking trails, guests can explore the picturesque surroundings of Brockenhurst or unwind by the outdoor fireplace after a day of cycling. The serene ambiance and activities make The Filly Inn an ideal choice for nature lovers.

Convenient Location and Nearby Attractions

Conveniently situated close to Southampton and Bournemouth, this bed and breakfast provides easy access to popular attractions like The Mayflower Theatre and Southampton Cruise Terminal. Don't miss the chance to experience a memorable stay at The Filly Inn.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 872 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.75
C
Charlie • solo_traveller • gb
10
Pros:

Staff was brilliant

2026-09-19 • via Nuitee
W
Wayne • couple • gb
10
2026-09-11 • via Nuitee
B
Brewer • family_with_children • au
8
2026-09-11 • via Nuitee
J
Jo • couple • gb
9
Very friendly
Pros:

Very warm welcome, lovely food, excellent location

Cons:

We were in the cheapest room which was pleasant but only has high velux windows, rather than something you can see out

2026-09-10 • via Nuitee
G
Gerald • couple • gb
9
2026-09-10 • via Nuitee
T
Trace • couple • gb
9
Friendly, relaxing Inn with a great Restaurant and patio area.
Pros:

Very “laid back” vibe to the place with a comfortable atmosphere. Beautiful patio area. Dinner in the restaurant was excellent and we were impressed with the wide range of choice on the menu. Breakfast was also very good. Staff were all good. The room was ok for 1 night, bathroom was good and proper toiletries were provided alongside lovely fluffy soft towels. Bed was super comfortable.

Cons:

The windows in our room were velux windows so no view available but also limited airflow. We did have a fan, which we should have used as the room was quite warm. Air conditioning in the room would have made it better.

2026-09-07 • via Nuitee
G
Grant • couple • gb
10
2026-09-03 • via Nuitee
S
Stephen • solo_traveller • gb
10
Steve
Pros:

Staff were polite and helpful at all times, it was much more relaxed and friendly than we expected and made the stay even better. We will be going back and will recommend, don't change the winning formula.

Cons:

Nothing it was all good

2026-09-01 • via Nuitee
P
Pieter • couple • be
5
Pros:

Het eten was lekker, zowel avondeten als ontbijt.

Cons:

De kamer was oppervlakkig schoongemaakt, maar op de lampen, kaders en deurlijsten hingen vol met stof. De glazen in het restaurant en de pub waren niet proper. Het ontbijt begon zogezegd om 8u, maar we moesten eerst al een kwartier zitten koekeloeren vooraleer er nog maar gevraagd werd wat we wilden drinken, en pas om kwart voor 9 kregen we effectief ons ontbijt. Een dikke tegenvaller.

2026-09-01 • via Nuitee
S
Susan • couple • gb
5
Expensive on accommodation but food was good. Staff could do with some stress management training.
Pros:

Excellent food, good location, nice room.

Cons:

GM was stressed due to kitchen issue, but quite rude to us. Check-in listed as 2pm on booking confirmation but he told us 3pm so we had to come back. Hair dryer so hot it burnt my head and PAT test was dated 2023. GM just said it had been PAT tested since then but the sticker dropped off. Any decent electrician would remove old sticker so that didn't strike us as truthful. Other staff were stand offish but it felt like a stressful environment to work in, so not surprised.

2026-09-01 • via Nuitee
M
Merrick • couple • gb
7
A pleasant break
Pros:

What lovely staff friendly and attentive.

Cons:

Thought the restaurant was.over priced and disapointing

2026-08-28 • via Nuitee
D
Delia • couple • ch
9
2026-08-22 • via Nuitee
R
Robin • couple • gb
9
Ambience was of a high standard, food selection good, service most attentive.
Pros:

The various sectors of the Filly were contrasting in the inside and outside areas both of a high standarrf

Cons:

The inside bar and dining toom

2026-08-19 • via Nuitee
A
Amanda • couple • gb
9
2026-08-16 • via Nuitee
T
Teresa • couple • gb
10
Wonderful
Pros:

We had a lovely room. Very large comfortable bed. Very friendly staff. Amazing breakfast.

Cons:

Our shower was just warm and then cold when my husband used it.

2026-08-16 • via Nuitee
S
Sue • family_with_children • gb
9
A really well run, pretty and altogether lovely place
Pros:

EXCELLENT. BEST POACHED EGGS EVER
On arrival, my daughter and I were shwnnto a rom with a double bed - not the twins we had asked for. NO fuss, and we were offered another room - ie one each. Lovey rooms, very comfy bed, everything working really well. Even a Dyson fan to keep the heat at bay. Very delicious coffee in the morning

Cons:

Natural or coconut yoghurt/kefir n the morning, and possibly some fruit?

2026-08-16 • via Nuitee
A
Angela • solo_traveller • gb
9
2026-08-15 • via Nuitee
A
Anna • couple • it
3
See you next time? Non credo proprio
Pros:

La vicinanza alla new Forest è la facilità di arrivarci

Cons:

All’arrivo in camera, mentre mia moglie è già in doccia ci accorgiamo che non ci sono asciugamani, scendo nella hall per chiederne un paio e non ne hanno, la responsabile dei piani non c’è , risultato? Un asciugamani 40x 50 per potersi asciugare in 2 .
La camera con finestra sulla strada per colpa del caldo abbiamo dovuto tenere la finestra aperta e quindi ogni passaggio di macchina era un rombo dentro la stanza.
Peccato perché la struttura è carina ma il servizio annesso è la pulizia delle zone comuni lasciano a desiderare.

2026-08-13 • via Nuitee
D
Debbie • couple • gb
9
Very relaxing, great food , brilliant service
Pros:

It was very clean , staff couldn’t do enough for you , food was lovely & plenty of it . Location was good if you didn’t want to drive you could get the bus or the hop on hop off bus from across the road .

2026-08-12 • via Nuitee
P
Prescott • couple • gb
8
Dispite the problems we enjoyed our stay and hope to return again.
Pros:

Breakfast was fine on the first day. The lady in charge arranged for me to have a bacon sandwich. Sadley on our last day when I asked for a bacon sandwich I was told by a different lady that I could not have a sandwich. Very disapointing.

Cons:

1) builders woke ys earley on our first morning erecting a scafolding outside the next room. 2) The loo flush never worked correctly, we had the water running all one night. I sorted it out the next morning.

2026-08-10 • via Nuitee