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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Soundproof rooms
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Ironing service
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Car hire
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Dry cleaning
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Diving
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Massage services
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Packed lunches
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Games room
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Snorkelling
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Spa/wellness center
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Table tennis
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Currency exchange
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Billiards
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Solarium
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Karaoke
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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Snack bar
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Electric vehicle charging station
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Kid-friendly buffet
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Evening entertainment
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Open-air bath
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Entertainment staff
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Fruits
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Shallow end
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Yoga classes
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Fitness classes
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Personal trainer
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Pub crawls
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Stand-up comedy
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Bingo
Review Highlights
Categories
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Property Description
Luxurious Adult-Only Oasis in Puerto del Carmen
Exquisite Dining and Relaxation: Indulge in gourmet meals at the hotel's restaurant, unwind with a drink at the bar, or enjoy the serene garden and shared lounge areas.
Leisure and Wellness: Dive into the outdoor swimming pool, stay active at the fitness centre, and savor nightly entertainment. Plus, benefit from the 24-hour front desk for all your needs.
Explore and Enjoy: Take advantage of free WiFi, start your day with a delicious continental breakfast, and partake in activities like table tennis and cycling. Nearby beaches and attractions await your discovery.
Experience the epitome of tranquility and sophistication at Hotel Pocillos Playa, solo Adultos. Book now for an unforgettable adult-only getaway.
A deposit may be required at the property.
Location
Guest Reviews
Small hotel/complex.
No issues for sunbeds.
Room was lovely with large balcony kettle and fridge hairdryer
Choice of food
Loved the iced coffee machine
Access to coffee machine as well
Spirit measures very good local spirits were ok
Aida from entertainment team
Unless you upgraded not able to have mojitos - other cocktails on basic all inclusive were not the best
Restaurant area a bit like a canteen /. Not sure this could be altered really as don’t see an alternative for hotel
Main issue not labelling allergens In food such as mussels in a pasta dish which had no indication contained this .
Quiet on a evening aimed at older clients
La atención del personal
La comida terrible el peor hotel en que comido y un cocinero de color mal educado el más mayor por educación no le mandé a tomar .....
Lugar muy tranquilo,y buffet comida buena
Läget, generös personal, god mat o dryck, välstädat.
Lite bullrigt i matsalen. Synd att det inte går att äta ute.
Lovely relaxing hotel nice food helpful staff clean rooms
Food was very good.
Mainly elderly folk.
La ubicación
Pues es un 4 estrellas venido a menos, mantenimiento brilla por su ausencia, la puerta del baño hinchada no cerraba, polvo en la reja del aire acondicionado, no es propio de 4 estrellas, el buffet calidad justa...por lo menos pon jamón!! Que bien que cobran...para los extranjeros que buscan cantidad vale, pero calidad un 5 cena de 7 a 9 a partir de 8.45 empiezan a quitar la comida...sin duda bajada de calidad...hace 10 años estuve en un 4 estrellas en la isla...nada que ver con esto. Lo dicho para los turistas extranjeros que solo quieren comer y beber cantidad, vale ...pero está sobrevalorado, nosotros no volvemos.
En nuestra opinión la cercanía a la mejor playa de la isla, en 2 min a pie llegas a la misma.
El personal nos trató de 10 como si estuvieras en casa atentos,amables y si está en sus manos cualquier cosa que les pidas intentan satisfacer tus necesidades.
Horarios del buffet (adaptados a los extranjeros alojados), Horario de la piscina (me parece poco razonable que cierre a las 18 horas), poca variedad en las comidas (eso sí dentro de esa poca variedad lo que ofrecen está muy bien cocinado y cumple de sobra para pasar una semana, además siempre tienes un par de platos que te cocinan al momento)
Lovely hotel
Never felt crowded
n/a
The hotel staff were very friendly, welcoming and helpful throughout my stay. My room was also very clean and well maintained.
There were not enough sunbeds around the pool, and many guests were reserving them with towels before 9am, which made it difficult to get a sunbed unless you got up very early. I ended up paying an additional €18 to use a balcony area so that I could have access to a sunbed.
Unfortunately, my room also had no view at all. There was no balcony, and although there was a terrace area, there was nowhere to sit and enjoy the sunshine, which was disappointing, particularly when travelling somewhere for a sunny holiday.
Comedor adecuado y buen trato de los trabajadores
Mejorable la limpieza del suelo y algún defecto de la habitación
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