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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Grocery deliveries
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Convenient Location and Amenities
Hotel America, nestled in Tijuana just 5.2 km from Las Americas Premium Outlets, offers a comfortable stay with a garden, free parking, and a restaurant. With key attractions like San Diego Convention Center within reach, guests can enjoy free WiFi and easy access to nearby landmarks.
Comfortable Rooms and Services
Each guest room features a private bathroom, flat-screen TV, and air conditioning for a relaxing stay. Some rooms even boast a charming patio for guests to unwind. The hotel also provides room service, a 24-hour front desk, and tour assistance for a hassle-free experience.
Delicious Breakfast Options
Start your day right with a variety of breakfast choices including buffet, à la carte, and continental selections served every morning. Whether for business or leisure, Hotel America ensures a pleasant stay for all guests.
Book your stay at Hotel America now for a memorable experience in Tijuana!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 13 and older are allowed.
Children from 13 years old to 17 years old stay for MXN 300 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I appreciated the security and quiet parking right in front of my room, making it easy to come and go without the hassle of searching for a parking spot. I trusted the cleanliness of the room, and the supplies provided were sufficient. Communication was smooth, and the refundable deposit was straightforward. The breakfast options were well-cooked and satisfying.
I could not identify any aspect that I disliked.
El punto que queda perfecto y está muy tranquilo puede uno descansar
El desayuno siempre es lo mismo y no hay opción ni puede uno Elegir chilaquiles o panqueques y los huevos solo revueltos
La ubicación
El lugar en el que se ubica por mis requerimientos
Todo bien
Sin comentarios
Safety
Safe clean
Está limpio y buena ubicación
El desayuno está bien pero siempre es lo mismo pero para un día o dos está bien después es aburrido
Staff , cleanliness
El desayuno riquísimo muy amables todos y muy atentos me encantó y volveré
Safe near border near restaurants
Clean nice quiet safe
Average everything was good
The staff are quite nice and communication is easy. The room was spacious and the location was convenient, there is a 24-hour pharmacy which is walkable as well as restaurants near by.
I had to be switched to a different room because the toilet was broken and noticed that the sink was cracked.
Then in new room the TV control didn't work, had to have staff lady switch it out, this was in the afternoon, once we came back to the room in the evening and wanted to watch some TV the volume of control wouldn't work had to adjust on actual TV side buttons. Also in this other room, the safe in the room did not work asked the guy at front desk and he said that he couldn't help with that because it was the lady that helped with the TV controller that could helo with the safe and she had gone home for the evening.
The bed was hard and small and then on Monday morning they started to do construction on the place so we just decided not to stay the extra night and just left like around 130pm.
At the front desk at checkout the lady couldn't find the cash deposit that I had given in cash to the guy that checked me in and had to wait until she called him to find out where he had put it to find it so she could give it back to me. So basically my checkout was not quick nor too easy, unfortunately. The thing I did like was the breakfast and staff at breakfast.
Nice and close to downtown
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