San Boutique Hotel & Travel

Hotels
9.5 (2407 reviews)
24 Hàng Hành , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Clean rooms
Cons:
Noise from outside
Price perceived as high

Categories

Cleanliness
9.25
The rooms were large and clean; however, minor noise issues were reported.
Service
10
The staff were consistently mentioned as friendly, helpful, and attentive.
Location
9.75
The hotel is very centrally located, ideal for exploring the city.
Room Quality
8.75
Rooms were comfortable but had noise issues from street and hallway traffic.
Amenities
9.25
Standard amenities available, including a good breakfast with various options.
Value for Money
9.25
Good value for money, though some felt pricing could be lower.
Food and Beverage
9.75
Breakfast was highlighted as very good with multiple choices.
Overall Experience
10
Many guests described their stay as memorable and thoroughly enjoyable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:29

Property Description

Central Location in Hanoi
Located in the heart of Hanoi, San Boutique Hotel offers comfort and convenience for your stay in the bustling city.

Modern Amenities and Services
Enjoy air-conditioned rooms, free WiFi, a terrace, and a restaurant during your stay. Benefit from the concierge service, tour desk, room service, and 24-hour front desk for a hassle-free experience.

Near Major Attractions
Explore Hanoi's top landmarks like Hoan Kiem Lake and St. Joseph Cathedral, all within close proximity to the hotel.

To experience the best of Hanoi with convenience and comfort, book your stay at San Boutique Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.5
Based on 2407 reviews
Cleanliness: 9.25
Service: 10
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 9.25
Food and Beverage: 9.75
Overall Experience: 10
C
Cédric • family_with_children • fr
10
Pros:

L'emplacement est idéal pour visiter le vieux quartier

Cons:

Rien

2026-10-31 • via Nuitee
M
Melinda • family_with_children • za
10
Pros:

Excellent location and the staff were very friendly and helpful.

Cons:

There was nothing not to like.

2026-10-31 • via Nuitee
P
Peh Ge • family_with_children • my
10
Excellent stay.
Pros:

-Excellent location beside the lake
-Breakfast was great. The pho was exceptional
-Most importantly, the staffs are friendly and super helpful, making sure we all have a comfortable stay.
-Views from balcony is great. Not too noisy.

2026-10-31 • via Nuitee
S
Sally • couple • sg
10
Our stay was very pleasant and we highly recommend this hotel!
Pros:

The hotel is just 3 minutes’ walk to the lake and the staff were so friendly! We were always greeted with beautiful smiles and Cara the Customer Service Manager was extremely helpful and gave us lots of information about food and shopping! The breakfast was excellent too!

2026-10-31 • via Nuitee
R
Raghvendra • couple • ar
10
2026-10-31 • via Nuitee
C
Charles • extended_group • be
9
A boutique hotel with a soul!
Pros:

It’s rare to see such friendly and family-like staff. The breakfast has some delicious options that they make on demand.
They really went out of their way to do everything they could for a smooth transfer to another region and back. I rarely get to see this kind of honest and caring hospitality. Bravo!

2026-10-30 • via Nuitee
M
Marco • couple • at
8
Pros:

The room is spacious, the bed is comfortable, and everything is quite clean. The staff are friendly and helpful. It’s a good location if you’re looking for peace and quiet and want to explore beyond the city centre.

2026-10-30 • via Nuitee
W
Willem • solo_traveller • au
10
2026-10-29 • via Nuitee
I
Ilka • family_with_children • ca
10
Pros:

Cara and her staff were exceptional. They were friendly,.professional and went above and beyond with every detail. The location is very convenient. Although the hotel itself couldn't some updates, it was kept very clean. 8

2026-10-29 • via Nuitee
M
Marcus • family_with_children • au
10
2026-10-29 • via Nuitee
S
Shani • couple • il
10
2026-10-29 • via Nuitee
A
Angus • family_with_children • au
8
2026-10-29 • via Nuitee
S
Scott • solo_traveller • us
10
2026-10-28 • via Nuitee
D
Dennis • family_with_children • nl
10
2026-10-28 • via Nuitee
L
Laura • couple • co
10
Amazing Hotel in Old Quarter
Pros:

Unbeatable location, beautiful room and delicious breakfast. The staff was great and very helpful! Having an ATM right in front makes a huge difference

Cons:

Everything was perfect

2026-10-28 • via Nuitee
E
Erik • solo_traveller • de
8
2026-10-28 • via Nuitee
K
Keith • couple • us
10
Pros:

Friendly staff, good room, perfect location

2026-10-28 • via Nuitee
L
Lionel • couple • fr
10
Amazing service in Hanoï
Pros:

The service. Special Thanks to Cara.

2026-10-27 • via Nuitee
G
Grzegorz • family_with_children • se
10
Bardzo polecam
Pros:

Bardzo miłe przyjęcie na recepcji. Czysto. Wygodne łóżko. Śniadanie super smaczne. Bardzo miła obsługa. Bardzo pomocni z wszelką pomocą odnośnie zwiedzania i transportu.

2026-10-26 • via Nuitee
L
Laura • couple • fr
10
Tout était parfait.
Pros:

La chambre était très confortable et silencieuse. L’équipe était adorable, souriante et très serviable. On s’est senti comme à la maison.

2026-10-26 • via Nuitee