EQ Kuala Lumpur

Hotels
9.8 (2877 reviews)
Equatorial Plaza, Jalan Sultan Ismail , Kuala Lumpur , my
+60 3-2789 7777

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Nice amenities
Beautiful view
Cons:
Food quality inconsistent
Limited access to hotel facilities due to private events

Categories

Cleanliness
9.51
Overall cleanliness was satisfactory, though there were some issues such as wood found in salad.
Service
9.98
Staff was generally helpful and attentive, with a few exceptions in restaurant service.
Location
10
Convenient location near tourist spots and shopping, as well as positive remarks about the view.
Room Quality
9.97
Rooms are described as nice, comfortable, and clean, with some good amenities.
Amenities
10
Amenities such as the pool and jacuzzi received positive mentions.
Value for Money
9.96
Positive feedback on value for money based on location and service.
Food and Beverage
9.01
Mixed feelings about food quality, particularly with some items being overcooked.
Overall Experience
10
Overall experience was positive despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:49

Property Description

Luxurious Accommodations and Stunning City Views
EQ Kuala Lumpur offers 5-star rooms with modern amenities, providing guests with a comfortable stay and breathtaking city vistas.

Relaxation and Fitness Options
Guests can unwind in the year-round outdoor pool, sauna, and garden, or stay active in the fitness centre.

Culinary Delights and Cultural Experiences
Enjoy a diverse culinary journey with Japanese, Malaysian, and Asian cuisine at the on-site restaurant, offering vegetarian and halal options for all guests.

Book now for an unforgettable stay at EQ Kuala Lumpur and experience luxury in the heart of Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Property Video

Guest Reviews

9.8
Based on 2877 reviews
Cleanliness: 9.51
Service: 9.98
Location: 10
Room Quality: 9.97
Amenities: 10
Value for Money: 9.96
Food and Beverage: 9.01
Overall Experience: 10
T
Tiziana • family_with_children • it
10
Pros:

Posizione e pulizia fantastica
Colazione eccellente
Cortesia a mille
Rapporto prezzo servizi super

2026-08-08 • via Nuitee
T
Thomas • couple • at
10
2026-08-08 • via Nuitee
F
Fethallah • family_with_children • dz
10
2026-08-08 • via Nuitee
G
Gaston • solo_traveller • au
10
Great view and location
Pros:

The location and room. Loved the view will definitely come back again

Cons:

Nothing really

2026-08-07 • via Nuitee
A
Antoine • family_with_children • fr
10
2026-08-06 • via Nuitee
A
Antonio • family_with_children • es
10
Excellent calidad precio
Pros:

Las vistas y el diseño de las estancias, infinity pool, el desayuno muy completo, y el rooftop vistas impersonates

Cons:

El pack desayuno de early check out

2026-08-06 • via Nuitee
Айжұлдыз • family_with_children • kz
10
Pros:

Нам очень понравилось пребывание в этом отеле. Персонал был доброжелательным и всегда готов помочь. Номер был чистым и комфортным, атмосфера приятная. Удобное расположение позволило легко добираться до пляжа и гулять по городу. Мы отлично провели время и с удовольствием вернемся сюда снова.

Cons:

Нам очень понравилось пребывание в этом отеле. Персонал был доброжелательным и всегда готов помочь. Номер был чистым и комфортным, атмосфера приятная. Удобное расположение позволило легко добираться до пляжа и гулять по городу. Мы отлично провели время и с удовольствием вернемся сюда снова.

2026-08-06 • via Nuitee
Y
Yibin • family_with_children • cn
7
迎宾服务不主动，势利的嘴脸以外，一切都很好。
Pros:

前台很礼貌。

Cons:

入住下车时服务员不提供服务，看到你用阿尔法帮拎行李，打Grab的就看一眼你有行李然后不鸟你的走开，让我有点不开心。

2026-08-06 • via Nuitee
P
PRAKASHAN • extended_group • in
10
Excellent and good treatment from all for a tourist
Pros:

Location, breakfast and views

Cons:

Room conjustion

2026-08-06 • via Nuitee
A
Ahmed AlGhalebi • solo_traveller • ae
9
2026-08-05 • via Nuitee
Y
Yasmine • couple • nl
9
2026-08-05 • via Nuitee
E
Erik • extended_group • nl
9
Zeer plezant
Pros:

Erg luxe

2026-08-04 • via Nuitee
M
Mohamad • couple • ae
10
2026-08-03 • via Nuitee
A
Adrián • solo_traveller • es
10
Pros:

Hotelazo en el centro de KL. Super recomendable!
Habitaciones super grandes, limpias y bonitas. 5 estrellas total
Y la infinity una maravilla

2026-08-03 • via Nuitee
J
Jens • family_with_children • de
10
Pros:

Ausgezeichnetes Frühstück. Sehr freundliches und hilfsbereites Personal.

2026-08-03 • via Nuitee
P
Parjiea • family_with_children • gb
7
2026-08-02 • via Nuitee
X
Xiaoqun • family_with_children • kh
1
Pros:

非常不满意，乱扣费

2026-07-24 • via Nuitee
M
Marzella • couple • de
10
2026-07-23 • via Nuitee
I
Ian • couple • gb
10
Fantastic people, great location.
Pros:

The hotel is central, modern and high quality. However, it is the staff who make it, they couldn’t be more warm, welcoming and helpful. They seemed to genuinely care that you had a great stay in their hotel and in Malaysia. Definitely above and beyond.

Cons:

Nothing really.

2026-07-23 • via Nuitee
B
Bader • couple • sa
10
2026-07-23 • via Nuitee