Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
24-hour front desk
-
Restaurant
-
Room service
-
Heating
-
Terrace
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Bar
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Massage services
-
Spa/wellness center
-
Non-smoking throughout
-
Private parking
-
Sun terrace
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Shared lounge/TV area
-
Board games/puzzles
-
Special diet menus - on request
-
Kid meals
-
Kid-friendly buffet
-
Outdoor furniture
-
Wine/champagne
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Spa/wellness center services
-
Beauty Services
-
Manicure
-
Pedicure
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Thermometers for guests provided by property
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Indulgent Boutique Experience
Charming Rooms with Modern Amenities
Discover individually designed rooms with original features and entertainment systems.
Relaxation at St Giles Spa
Pamper yourself with a variety of treatments and unwind on the terrace with a refreshing cocktail.
Prime Location in Norwich
Experience the city's charm with a stay at St Giles House Hotel.
Book now to elevate your Norwich getaway at St Giles House Hotel.
Please note that the apartments are not within the hotel complex and have their own private entrance.
Breakfast is available on request and is priced per item.
Please contact our reservations team directly to request a pet-friendly room and inquire about availability. They will be happy to assist you and answer any further questions you may have regarding our pet policy.
In addition, we would like to inform you that there is a pet fee of £20 per night to cover the additional cleaning and maintenance required for pet-friendly rooms. This fee contributes to maintaining a clean and comfortable environment for all our guests.
In the event of any accidental or intentional damage occurring during your occupancy, including but not limited to breakages, stains, or excessive mess, we will assess the cost of repairs or replacements required to restore the affected areas to their original condition.
The guest responsible for the damages will be held liable for the associated costs, which will be charged to the credit card on file or settled prior to departure. We encourage all guests to report any incidents or damages immediately to our front desk staff, ensuring prompt attention and resolution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Schönes altes Gebäude in guter Lage. Der Annex mit den Zimmern ist funktional und unser Zimmer war bereits gut modernisiert
Sehr nette italienischstämmige Bedienung beim Frühstück. Auch der Empfang war freundlich.
Man sollte darauf achten, ein renoviertes Zimmer zu erhalten.
Helpful staff, great restaurant and dog friendly. Lovely large bathrooms and good size bed
the dog bed was rather small for my golden retriever 30 kilo dog but that really didn't matter
The food was amazing! Excellent service, too. Room very comfortable.
Nice old building, great breakfast.
Geräumiges Zimmer mit Blick in den Innenhof, großes elegantes Bad mit Fenstern direkt in der Innenstadt. Ruhige Lage.
Personal sehr freundlich und zuvorkommend, Frühstück sehr reichhaltig und köstlich. Insgesamt ein stilvolles Hotel mit eigenem Parkplatz, Extrakosten fallen an.
Es war alles gut!
Very friendly and helpful staff. Receptionist on arrival was extremely helpful.
Bedroom carpet could do with replacing and a few bathroom fittings need attention
Location, decor
Lost of noise from neighborhing rooms, chatting, flushing toilets, very noisy hotel. Bring earplugs and you're fine. Worth the location, rooms very spacy en good beds.
Property looks fantastic on booking.com and it’s in a great location. Service and staff are really good.
The room I had didn’t reflect the pictures on the booking, black mold in the showers, black mold on the white frames, leaking fixtures in the bathroom the flooded the sink area, low spec and dated. I think I maybe had the worst room 😬
General ambience, comfortable and stylish lounge and bar. Convenient for city centre. Car park next to hotel.
The lift appeared to need attention.
Car parking was very convenient to the hotel and town
Whilst meals (dinner and breakfast) overall was very good, actual serving time required patience!!
Excellent breakfast included, good quality ingredients. Bar selection good and warm staff.
Location & friendly staff
Noisy wardrobes banging
Location was perfect, a 5 minute walk into the city centre. All major attractions within comfortable walking distance from this hotel. The car park at the rear of the hotel was a major bonus.
An additional chair in the bedroom, my wife had the only chair, I had to sit on the bed. Bedside lights let the room down, I’ve had candles that were brighter than these two lights.
This is a very individual hotel that has been serving Norwich visitors for decades. The standard room was large, well appointed. Everything worked well shower, TV and yes good lighting. Breakfast was first class, good quality items, buffet with table service for hot food; good vegetarian options. Staff friendly and efficient. Location is perfect on the Lanes with access to historic Norwich centre.
Some furnishings had a little heat staining from hot cups etc. I think management is relatively new so must be working through these things.
Very nice hotel with elegant ambience and very good breakfast and restaurant in a central location near the Guildhall and Market Square.
The temperature in the hotel was on the warm side.
Good breakfast - variety of items. No reason to order extra cooked breakfast which was offered.
Central location, lovely helpful staff and a tasty breakfast!
Some features are a little tired
Your guide to the flawless travel experience
Popular Countries
Get our app
