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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Indulgent Boutique Experience
Charming Rooms with Modern Amenities
Discover individually designed rooms with original features and entertainment systems.
Relaxation at St Giles Spa
Pamper yourself with a variety of treatments and unwind on the terrace with a refreshing cocktail.
Prime Location in Norwich
Experience the city's charm with a stay at St Giles House Hotel.
Book now to elevate your Norwich getaway at St Giles House Hotel.
Please note that the apartments are not within the hotel complex and have their own private entrance.
Breakfast is available on request and is priced per item.
Please contact our reservations team directly to request a pet-friendly room and inquire about availability. They will be happy to assist you and answer any further questions you may have regarding our pet policy.
In addition, we would like to inform you that there is a pet fee of £20 per night to cover the additional cleaning and maintenance required for pet-friendly rooms. This fee contributes to maintaining a clean and comfortable environment for all our guests.
In the event of any accidental or intentional damage occurring during your occupancy, including but not limited to breakages, stains, or excessive mess, we will assess the cost of repairs or replacements required to restore the affected areas to their original condition.
The guest responsible for the damages will be held liable for the associated costs, which will be charged to the credit card on file or settled prior to departure. We encourage all guests to report any incidents or damages immediately to our front desk staff, ensuring prompt attention and resolution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was a 9 out of 10.
Fantastic food.
Nothing really.
Breakfasts were fantastic. The location is perfect, close to the centre but not near any noisy pubs. The newly renovated restaurant and bar were lovely.
The staff are very friendly and very helpful.
Friendly helpful staff, generous breakfast portions, good quality ingredients. Excellent TV with wi-fi. Air conditioning welcome during heatwave.
Very friendly staff, our room was big and comfortable.
Breakfast was made to order and well presented.
Will be staying there again on next visit.
Beautiful
Close to city & great food & staff
Great location and lovely staff.
The location of the room on the ground floor.
Location, amenities, staff and comfort
In house restaurant breakfast service slow and dinner menu slightly expensive
Close to city centre. Good breakfast.
Car park was not easy to find. It’s at the back of the hotel. What 3 Words location would be helpful.
Great room, great breakfast and lovely staff. Beautiful building
Some of the furniture could do with a spruce up in the room.
Lovely venue very classy
Very attentive, polite and professional staff. Always helpful.
The hotel is very good, but the price is high for what is offered.
Fantastic location, room was very large as was the bathroom, shower very large. Staff very helpful. Breakfast had an interesting menu. (Irish influenced)
My first choice breakfast was sold out and my second choice whilst fine, the poached eggs were hard and I would have preferred them to be runny.
Quirky, location and great breakfast
Bit grubby, outdated facilities,
Comfortable bed, great location in city centre, parking and splendid breakfast
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Lovely clean comfortable room.
Evening dinner food really nicely presented and very tasty.
Cooked breakfast just ok.
Evening menu limited.
Lift to room noisy and shaking.
Location and breakfast
Room decor was terrible but we were given a full refund
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