The Broadway Hotel - London Heathrow

Hotels
9.2 (1176 reviews)
1A-3A The Broadway , Southall , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Good value for money
Cons:
Noise from outside
Complaints about cleanliness
Reported unpleasant odors

Categories

Cleanliness
8.2
Mixed reviews regarding cleanliness; some reports of the room being clean, but mentions of unpleasant odors.
Service
9.7
Generally positive feedback about staff being friendly and helpful.
Location
9.7
Frequent mentions of good location, particularly in relation to transport.
Room Quality
8.7
Most reviews mention rooms being comfortable, but some complaints about noise.
Amenities
8.7
Includes positive comments about in-room facilities like coffee/tea.
Value for Money
9.7
Overall satisfaction suggesting good value, though some found it small.
Food and Beverage
9.2
Not explicitly mentioned, so rated as standard quality for this hotel tier.
Overall Experience
9.7
High level of overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:22

Property Description

Modern and Convenient Accommodation in Southall

24-Hour Front Desk and Free WiFi
Broadway Inn offers a seamless experience with a 24-hour front desk and complimentary WiFi throughout the property. Stay connected and get assistance whenever you need it.

Comfortable Family Rooms
Enjoy a cozy stay in our family rooms equipped with a desk and flat-screen TV. Perfect for relaxation after a day of exploring London or Windsor.

Ideal Location
Located just 10 km from London Heathrow Airport, Broadway Inn provides easy access to London (20 km) and Windsor (23 km). Explore the best of both worlds during your stay.

Experience comfort and convenience at Broadway Inn. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1176 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.7
G
Gilbert • solo_traveller • gb
10
2026-10-23 • via Nuitee
D
David • solo_traveller • gb
6
Not suitable for anyone with mobility issues.
Pros:

No breakfast available. Room clean and excellent shower.

Cons:

Access to rooms via a steep staircase, suitcases need to be carried up. A very helpful member of staff did carry a suitcase up to my room.

2026-10-21 • via Nuitee
H
Hamsa • solo_traveller • gb
10
A pleasant surprise in Southall
2026-10-20 • via Nuitee
N
Niketa • couple • de
9
Wir werden wieder kommen, definitiv!
Pros:

Das Personal war sehr nett und hat jeden Wunsch von uns erfüllt. Die Lage war top. Die Bäder neu gemacht. Wir haben uns sehr wohl gefühlt.

Cons:

Nichts. Alles war top!

2026-10-18 • via Nuitee
T
Tina • solo_traveller • gb
10
Very convenient location with everything nearby and helpful staff
Pros:

The location is probably the biggest advantage of this hotel. It’s right in the centre of Southall, so there are plenty of restaurants, shops and transport options within a few minutes’ walk. Very handy if you’re visiting the area or travelling to Heathrow.

The room had all the essentials, including tea and coffee, toiletries, toothbrushes and slippers. Everything was clean and comfortable, and the staff were approachable whenever we needed anything.

Parking isn’t directly outside the hotel, but there are options nearby and reception can help direct you, which makes things easier if you’re unfamiliar with the area.

It’s a busy high street, so naturally there’s quite a lot going on outside. The hotel has taken steps to reduce the noise through improved windows, which is worth knowing if you’re concerned about staying somewhere central. There’s also a manned reception throughout the night rather than just an unattended entrance, which is reassuring.

Overall, it’s a practical and welcoming place to stay, particularly if you want to be close to everything Southall has to offer.

2026-10-16 • via Nuitee
H
Hay • solo_traveller • gb
10
2026-10-14 • via Nuitee
J
John • solo_traveller • gb
10
Very convenient location with everything nearby and helpful staff
Pros:

The location is probably the biggest advantage of this hotel. It’s right in the centre of Southall, so there are plenty of restaurants, shops and transport options within a few minutes’ walk. Very handy if you’re visiting the area or travelling to Heathrow.

I got offered an upgrade at a small cost which I took. My room had all the essentials, including tea and coffee, toiletries, toothbrushes and slippers. Everything was clean and comfortable, and the staff were approachable whenever I needed anything.

Parking isn’t directly outside the hotel, but there are options nearby and reception can help direct you, which makes things easier if you’re unfamiliar with the area.

It’s a busy high street, so naturally there’s quite a lot going on outside. From my previous stay, I had noticed that the hotel has taken steps to reduce the noise through improved windows, which is worth knowing if you’re concerned about staying somewhere central. There’s also a manned reception throughout the night rather than just an unattended entrance, which is reassuring.

Overall, it’s a practical and welcoming place to stay, particularly if you want to be close to everything Southall has to offer.

2026-10-13 • via Nuitee
A
Andrew • couple • gb
9
Worth staying again
Pros:

What stood out most was the service. Adarsh was brilliant, really friendly and helpful, and made us feel welcome from the moment we arrived. Nothing seemed too much trouble for him.

The room was nice and clean, especially the bathroom which looked recently updated. Shower was great, good pressure and plenty of hot water. Bed was comfortable too and we slept well.

It's not a big luxury hotel, but that's not what we were expecting. It's a smaller place with a more personal feel, and the staff genuinely seem to care about their guests.

Cons:

Would definitely stay again. Only giving it a 9 because there's always room for improvement!

2026-10-13 • via Nuitee
S
Shiv • solo_traveller • gb
10
Excellent little hotel, would definitely recommend!
Pros:

Stayed here for a couple of nights and couldn't really fault it. Check-in was quick and easy, i was offered a room upgrade on arrival which I took, the room was spotless and everything worked as it should. The bathroom was particularly nice, looked very modern and the shower was excellent. Slept really well especially with the staff offering us a late checkout.

What I liked most was how easy everything was. Staff were always around if you needed anything, even late at night, and the whole place had a friendly atmosphere. You don't always get that personal touch at bigger hotels.

Cons:

Only small downside is that there's no lift, but one of the staff offered to carry our bags upstairs so it wasn't really an issue for us.

Would happily book again. 10/10 from me!

2026-10-13 • via Nuitee
D
David • solo_traveller • cz
3
2026-10-11 • via Nuitee
K
Komalpreet • solo_traveller • gb
10
Best family hotel around the Southall.
Pros:

Location was good and clean with modern bathrooms.

2026-10-09 • via Nuitee
M
Matthew • solo_traveller • au
7
Pros:

It was walking distance to the train station, it was clean and comfortable for the most part the water tea and coffee was very nice to have in my room after a long trip

Cons:

It was very warm in the room so air conditioning would be a welcome investment in addition to the fans that they did have. The bathroom was a bit dirty with dead bugs on the window seal and the shower door was very hard to open and close. The location was on the high street so it was a bit loud at night. It's also upstairs with no elevator so no disability friendly however when I checked out the gentleman did take my luggage downstairs for me

2026-10-07 • via Nuitee
B
Bansal • couple • gb
10
Pros:

Good

2026-09-19 • via Nuitee
B
Boudhabhay Fakhrudeen • solo_traveller • fr
10
2026-09-17 • via Nuitee
M
Manjit • couple • in
10
Pros:

Nice

Cons:

Nothing all gud

2026-09-16 • via Nuitee
N
Nadia • couple • ca
9
You will have everything you need for your stay, very friendly staff..
Pros:

Very helpful, considerate and friendly staff.

Cons:

We paid 300 pounds for one night ( due to air traffic disruption all hotel price were high). it was very expensive for the inn. It’s located in the Pakistani, Indian and Afghan area.

2026-09-14 • via Nuitee
P
Petronella • solo_traveller • be
7
Pros:

Vriendelijkheid personeel

Cons:

Locatie
Algemene accomodatie: geen ingang: gewoon een kleine deur. Oud gebouw. Je hoort alles! Veel nachtlawaai.

2026-09-11 • via Nuitee
M
Max • solo_traveller • fr
10
Pros:

Personnel très accueillant
Chambre très propre et jolie
Services proposées dans la chambre super

2026-09-11 • via Nuitee
C
Christiane • solo_traveller • de
2
Nie wieder!!!
Pros:

Nähe zum Flughafen

Cons:

Total dreckig, überall Haare. Eine Hitze im Zimmer, schlafen nur mit offenem Fenster möglich. Außerdem wurde vorehr geraucht, es stank widerlich.
Umgebung laut und dreckig, ständig fuhr der Krankenwagen.

2026-09-10 • via Nuitee
L
Lovepreet • couple • gb
10
2026-09-08 • via Nuitee