The Broadway Hotel - London Heathrow

Hotels
9.2 (1176 reviews)
1A-3A The Broadway , Southall , GB
+44 20 3689 2600

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Good value for money
Cons:
Noise from outside
Complaints about cleanliness
Reported unpleasant odors

Categories

Cleanliness
8.2
Mixed reviews regarding cleanliness; some reports of the room being clean, but mentions of unpleasant odors.
Service
9.7
Generally positive feedback about staff being friendly and helpful.
Location
9.7
Frequent mentions of good location, particularly in relation to transport.
Room Quality
8.7
Most reviews mention rooms being comfortable, but some complaints about noise.
Amenities
8.7
Includes positive comments about in-room facilities like coffee/tea.
Value for Money
9.7
Overall satisfaction suggesting good value, though some found it small.
Food and Beverage
9.2
Not explicitly mentioned, so rated as standard quality for this hotel tier.
Overall Experience
9.7
High level of overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:22

Property Description

Modern and Convenient Accommodation in Southall

24-Hour Front Desk and Free WiFi
Broadway Inn offers a seamless experience with a 24-hour front desk and complimentary WiFi throughout the property. Stay connected and get assistance whenever you need it.

Comfortable Family Rooms
Enjoy a cozy stay in our family rooms equipped with a desk and flat-screen TV. Perfect for relaxation after a day of exploring London or Windsor.

Ideal Location
Located just 10 km from London Heathrow Airport, Broadway Inn provides easy access to London (20 km) and Windsor (23 km). Explore the best of both worlds during your stay.

Experience comfort and convenience at Broadway Inn. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 1176 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.7
B
Bansal • couple • gb
10
Pros:

Good

2026-09-19 • via Nuitee
B
Boudhabhay Fakhrudeen • solo_traveller • fr
10
2026-09-17 • via Nuitee
M
Manjit • couple • in
10
Pros:

Nice

Cons:

Nothing all gud

2026-09-16 • via Nuitee
N
Nadia • couple • ca
9
You will have everything you need for your stay, very friendly staff..
Pros:

Very helpful, considerate and friendly staff.

Cons:

We paid 300 pounds for one night ( due to air traffic disruption all hotel price were high). it was very expensive for the inn. It’s located in the Pakistani, Indian and Afghan area.

2026-09-14 • via Nuitee
M
Max • solo_traveller • fr
10
Pros:

Personnel très accueillant
Chambre très propre et jolie
Services proposées dans la chambre super

2026-09-11 • via Nuitee
P
Petronella • solo_traveller • be
7
Pros:

Vriendelijkheid personeel

Cons:

Locatie
Algemene accomodatie: geen ingang: gewoon een kleine deur. Oud gebouw. Je hoort alles! Veel nachtlawaai.

2026-09-11 • via Nuitee
C
Christiane • solo_traveller • de
2
Nie wieder!!!
Pros:

Nähe zum Flughafen

Cons:

Total dreckig, überall Haare. Eine Hitze im Zimmer, schlafen nur mit offenem Fenster möglich. Außerdem wurde vorehr geraucht, es stank widerlich.
Umgebung laut und dreckig, ständig fuhr der Krankenwagen.

2026-09-10 • via Nuitee
L
Lovepreet • couple • gb
10
2026-09-08 • via Nuitee
M
Muhammad Umar • extended_group • se
5
2026-09-07 • via Nuitee
M
Mittal • solo_traveller • gb
10
2026-09-06 • via Nuitee
M
Mr Syed • solo_traveller • gb
9
2026-09-04 • via Nuitee
L
London • couple • gb
10
2026-09-03 • via Nuitee
B
Benji • couple • gb
10
Excellent stay in a fantastic location - clean, comfortable and great value for money.
Pros:

Really enjoyed my stay. The location is excellent, right on Southall Broadway with loads of shops and restaurants around, and Heathrow T2 was only around 2 stops away by train.

The room was very clean and comfortable, staff were friendly and helpful, and I found the hotel itself well kept. Reception was always easy to access when I needed anything and the shared kitchen was useful too.

For the location, cleanliness and service, I thought it was very good value and I’d definitely stay again.

Cons:

Nothing really. It is directly on a busy high street so there isn’t a private driveway or large drop-off area outside, but that didn’t cause me any issues and I actually preferred being so centrally located.

2026-09-03 • via Nuitee
K
Karam • solo_traveller • gb
9
Good staff
Pros:

Close to Heathrow
New rooms and bathrooms
Fresh linen
Smells nice

Cons:

Stairs

2026-09-02 • via Nuitee
S
Sarah • couple • gb
10
2026-09-02 • via Nuitee
I
Ifeoma • solo_traveller • ng
3
I simply wasn't impressed and it wasn't worth the money paid.
Pros:

The room was at least clean.

Cons:

There was no actual reception- just a small cubicle and my room was right opposite it/. The shared kitchen was unkept with stuffs looking abandoned and dirty stuffs everywhere.

The access to the hotel is just a small door leading to a stairway- no where for a car to park and offload you or your stuff. I was left on the opposite street as the taxi couldn't stop at the corner where the hotel is located- no where a car can wait.

2026-09-02 • via Nuitee
S
Sam • couple • gb
10
Felt well looked after
2026-09-02 • via Nuitee
H
Haider • solo_traveller • fr
3
NO Ac, room size was too small,double bed was like single bed.No sign board was there of hotel's nam
Pros:

Nothing

Cons:

Nothing was comfortable. It was very expensive but all in vain.
There was no cupboard for putting the clothes in. In bathroom muslim shower was very fast and there was water everywhere in the bathroom after using the muslim shawar. N ot enough coffee and tea bags in the room .Tea cups were very small.

2026-08-31 • via Nuitee
M
Mala • couple • gb
10
Pros:

Very nice

Cons:

Wash besan very small and room was very small is well..

2026-08-30 • via Nuitee
B
Babubhai • solo_traveller • gb
1
Pros:

Rude Staff

Cons:

No service at all

2026-08-28 • via Nuitee