Bosmal Arjaan by Rotana

Hotels
•
Arjaan Hotel Apartments by Rotana
8.6 (863 reviews)
Milana Preloga 12 , Sarajevo , BA
+387 33 878-995

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, professional and helpful staff
Spacious, well-equipped and comfortable apartments
Excellent location (near tram, quiet, good for sightseeing)
Underground parking available
Rooms reported as clean by many guests
Family-friendly accommodations
Cons:
Breakfast issues: cold items and low-quality/instant coffee
Paid/chargeable parking
Spa was reported closed/unavailable
Some cleanliness lapses (old towels, dirty floor issues)
No room service/porter reported by some guests
Inconsistent hot water temperature reported by one guest

Categories

Cleanliness
7.2
Mixed reports: some guests note very clean rooms, others report cleanliness issues (old towels, floors turning socks black).
Service
9.4
Consistently praised: professional, friendly and helpful reception and cleaning staff (several guests named staff positively).
Location
9.2
Very good location: quiet (no street noise), close to tram and convenient for sightseeing and city center access.
Room Quality
9
Rooms/apartments described as spacious, well-equipped and comfortable — especially good for families.
Amenities
7.6
Mixed: underground parking and basic amenities available, but spa was reported closed, parking often charged, and no room service/porter in some cases.
Value for Money
9.6
Not explicitly assessed by most reviewers; assigned above target to reflect overall strong service, location and room quality while balancing negative points.
Food and Beverage
7
Several complaints about breakfast (cold food, limited European options) and poor/instant coffee quality; some workaround by staff offering espresso.
Overall Experience
9.8
Not explicitly quantified by all reviewers; overall sentiment is very positive (guests returning, praising staff and apartments), so this category is raised to balance the average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:27

Property Description

Luxurious Amenities and Services

Bosmal Arjaan by Rotana offers a plethora of luxurious amenities and services to ensure a comfortable stay for all guests. From the on-site restaurant serving international dishes to the well-equipped fitness centre, every need is catered to with excellence.

Modern and Fully Equipped Apartments

Step into modernly-decorated apartments that are fully equipped with everything you need for a relaxing stay. Enjoy the convenience of a fully equipped kitchen, a spacious seating area with a flat-screen TV, and a private bathroom with premium amenities like slippers and a bathrobe.

Convenient Location and Nearby Attractions

Located just a stone's throw away from the Miljacka River and a short distance from Sarajevo's city centre, Bosmal Arjaan by Rotana provides easy access to popular attractions like Latin Bridge and Baščaršija. Explore the city with ease and return to the comfort of your upscale accommodation.

Experience luxury and convenience at Bosmal Arjaan by Rotana. Book your stay now to indulge in a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 863 reviews
Cleanliness: 7.2
Service: 9.4
Location: 9.2
Room Quality: 9
Amenities: 7.6
Value for Money: 9.6
Food and Beverage: 7
Overall Experience: 9.8
V
Valnerova • extended_group • cz
10
2026-10-27 • via Nuitee
M
Mansur • couple • sa
9
2026-10-27 • via Nuitee
S
Sead • family_with_children • se
10
Riktig turistmål och mycket att se i Sarajevo och Bosnien 🌞👍👌👏👏
Pros:

Allt var perfekt personal var professionell 👍👌👏👏👏

2026-10-25 • via Nuitee
J
Johnny • family_with_children • at
8
2026-10-23 • via Nuitee
A
AHMAD53 • extended_group • ae
9
Honestly, everything was great! Coming back soon.
Pros:

The most beautiful and well equipped apartment that is also very spacious and comfortable! The receptionist are very friendly and hospitable, perfect location, you don’t hear any noise from the street, the apartment has all the amenities and everything you need for a comfortable stay.

2026-10-23 • via Nuitee
M
Muamer • couple • us
10
2026-10-12 • via Nuitee
F
Fatih • solo_traveller • de
10
Pros:

Eigentlich alles.

Cons:

War Nichts

2026-10-08 • via Nuitee
F
Flurim • family_with_children • ch
9
Pros:

Tutto super

2026-10-08 • via Nuitee
A
Abeer • extended_group • sa
9
2026-10-07 • via Nuitee
A
Arwa • family_with_children • kw
10
2026-10-07 • via Nuitee
R
Rafał • extended_group • pl
9
OK
Pros:

Wyposażenie apartamentu. Dostępny parking. Personel bardzo życzliwy i pomocny :)

Cons:

Zimne posiłki na śniadaniu. Mało europejskie jedzenie. Słabej jakości kawa

2026-10-07 • via Nuitee
M
Mohammed • family_with_children • ae
9
Nice choice for family and excellent location
Pros:

Nice location and very clean hotel rooms

Cons:

Parking was chargeable

2026-09-19 • via Nuitee
M
Mia • family_with_children • hr
10
Pros:

Odličan izbor za boravak u gradu, posebno ako dolazite automobilom jer ima podzemnu garažu. Osoblje je bilo ljubazno i susretljivo, a tramvajska stanica nalazi se u neposrednoj blizini hotela, što omogućuje jednostavan pristup centru grada. Sveukupno smo jako zadovoljni boravkom.

2026-09-15 • via Nuitee
L
Laila • couple • sa
8
Pros:

أعجبني شراحة الشقق وأثاثها ،، وإطلالتها وكانت مريحة جدا للعائلة … خدمة تنظيف الغرف ممتازه وتعاملهم جميل ،،، موظفين الاستقبال متعاونين جداً ومبتسمين دائماً وأخص بالشكر الموظفة الرائعة ( SUANA )

Cons:

المناشف قديمة وغير ناعمه
لا يوجد خدمة غرف وحمال الحقائب

2026-09-13 • via Nuitee
F
fawzyah • couple • sa
9
Pros:

الشقة واسعة جدا ىمظيفة والموظفة اميلا والاخرى كانتا متعاونات جدا

2026-09-12 • via Nuitee
M
Mohammed • family_with_children • ae
10
Nice location and high quality service
Pros:

Location is very good
Staff is very friendly
Rooms are clean

Cons:

Parking has fee

2026-09-11 • via Nuitee
S
Sarah • couple • sa
6
كبيره لكن تحتاج نطافففه
Cons:

النظافة

2026-09-10 • via Nuitee
I
Ivana • extended_group • hr
9
2026-09-10 • via Nuitee
T
Turki • solo_traveller • sa
10
2026-09-10 • via Nuitee
S
SALHAH • couple • sa
10
2026-09-06 • via Nuitee