Bosmal Arjaan by Rotana

Hotels
Arjaan Hotel Apartments by Rotana
9.6 (814 reviews)
Milana Preloga 12 , Sarajevo , ba

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious apartments
Cons:
Broken facilities
Limited breakfast options

Categories

Cleanliness
8.9
The room was super filthy with dust and hair from previous occupants.
Service
10
Great service, with quick responses to requests for amenities.
Location
10
Superb location near tram and trolley bus access to the old town.
Room Quality
9.87
Nice, spacious apartment, but some facilities were broken.
Amenities
9.41
Several amenities were not functional during the stay.
Value for Money
9.86
The price seems high considering the issues encountered.
Food and Beverage
8.89
Breakfast needs improvement; described as sad by a guest.
Overall Experience
9.85
Mixed experience with positives but significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:56

Property Description

Luxurious Amenities and Services

Bosmal Arjaan by Rotana offers a plethora of luxurious amenities and services to ensure a comfortable stay for all guests. From the on-site restaurant serving international dishes to the well-equipped fitness centre, every need is catered to with excellence.

Modern and Fully Equipped Apartments

Step into modernly-decorated apartments that are fully equipped with everything you need for a relaxing stay. Enjoy the convenience of a fully equipped kitchen, a spacious seating area with a flat-screen TV, and a private bathroom with premium amenities like slippers and a bathrobe.

Convenient Location and Nearby Attractions

Located just a stone's throw away from the Miljacka River and a short distance from Sarajevo's city centre, Bosmal Arjaan by Rotana provides easy access to popular attractions like Latin Bridge and Baščaršija. Explore the city with ease and return to the comfort of your upscale accommodation.

Experience luxury and convenience at Bosmal Arjaan by Rotana. Book your stay now to indulge in a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 814 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.87
Amenities: 9.41
Value for Money: 9.86
Food and Beverage: 8.89
Overall Experience: 9.85
V
Vida extended_group us
7
The suite was spacious, and we enjoyed just sleeping there.
Pros:

The suite was spacious, easily large enough for 5–6 people, with two bedrooms, a huge living room, and a full kitchen. It would be great for families staying a week or more who want to cook and have plenty of room. But for us, staying just three nights with only three people, we didn’t really need such a large living room and kitchen. Apparently, all of their rooms are designed this way as an apartment.

Cons:

The hotel is old and not very clean, and it didn’t provide even basic supplies. Although there was a dishwasher and a washing machine, they didn’t provide any detergent. They didn’t even offer liquid soap for personal use, so we had to go to the store and buy supplies just for our three‑day stay, only to leave them behind.
The furniture was outdated, and the breakfast felt unusual, clearly designed for a very specific cultural taste rather than something more universal. We honestly didn’t enjoy about 80% of the food offered.
The location was also inconvenient, far from the city with no nearby stores except one small convenience shop.

2026-08-29 via Nuitee
F
Fırat family_with_children tr
10
Felt like home
Pros:

Everything was great, staff was very friendly and helpful. Definitely recommended.

2026-08-28 via Nuitee
M
Marcus solo_traveller za
8
2026-08-27 via Nuitee
H
hessa extended_group sa
6
2026-08-27 via Nuitee
M
Maksim couple me
9
Pros:

Удобное расположение и подъезд на автомобиле. Просторный, уютный, комфортный номер. Хороший интерьер, мебель и фурнитура. Панорамный вид на город. Большая и уютная зона кухни-гостиной. Чистота. Удобные санузлы с гидромассажной ванной. Много мест для хранения. Большой балкон. Удобная подземная парковка (за доп плату) с доступом к лифтам. Большой холодильник.

Cons:

Отсутствовали столовые приборы и бытовая химия. Самый простой утюг. Простынь не соответствовала размеру матраса на кровати. Отсутствовали халаты и тапочки.

2026-08-27 via Nuitee
M
Mustafa family_with_children om
7
Pros:

النظافه و مساحه الشقه الواسعه

Cons:

للاسف افطار غير متنوع و نفس الافطار مكرر لمده ثلاث ايام متتاليه

2026-08-26 via Nuitee
S
Sevcik Mihalova family_with_children sk
8
2026-08-25 via Nuitee
G
Gabriela family_with_children sk
9
2026-08-24 via Nuitee
A
Ahmed family_with_children ae
10
2026-08-24 via Nuitee
O
Omar family_with_children sa
10
2026-08-23 via Nuitee
F
Fawaz family_with_children sa
10
فندق جميل والموظفين محترمين
Pros:

أوصي فيه

Cons:

لاشي

2026-08-23 via Nuitee
F
Fawaz family_with_children sa
10
فندق جميل وموظفين محترمين
Pros:

أوصي فيه

Cons:

لا شي

2026-08-23 via Nuitee
S
Shamier solo_traveller nl
9
2026-08-22 via Nuitee
N
Nitin solo_traveller ae
10
Pros:

Overall it was a good experience

2026-08-22 via Nuitee
S
Saud family_with_children sa
1
Pros:

الفندق يوجد به شطافات
نظيف من الداخل لكن الشرفه غير نظيفه

Cons:

عدم نظافه الشرفه
قالو لي تدخل الساعه 12الظهر مجانا بدون دفع رسوم اضافيه وبعد الوصول لهم اخلفو كلامهم وقالو ادفع 80 يورو
مستحيل يدخلونك قبل الساعه 3
الأخت في الاستقبال غير صادقه في كلامها معك ابدا
يطلبون توقف بمواقفهم 20 يورو لليله؟؟ هذي خدمه المفترض للنزلاء مجانا

2026-08-21 via Nuitee
I
Imran family_with_children gb
10
We really enjoyed our stay. Staff were absolutely amazing.
Pros:

Hotel
Amazing apartments in the hotel.
Very spacious.
Everything inside the apartments.
AC is every single room.
Jacuzzi
And 3 toilets and two showers.

Staff

They were so friendly and caring.
Amazing staff every single one of them starting from the reception till the workers.
They even let us stay extra two hours without charging.
Very useful facilities they have of taxis.

Cons:

I think it was perfect.

2026-08-21 via Nuitee
D
dr adnan solo_traveller kw
9
It was great otherwise
Pros:

Very helpful staff. Made things easy for me

Cons:

Some facilities not available
Not much choices in breakfast

2026-08-21 via Nuitee
A
Alanoud extended_group sa
10
تجربه جميله ♥️
Pros:

جميل جدا ، نظيف ، هدوء ، موظف الاستقبال مهذب و ودود واعطانا المواقف مجانا ، اخذو تأمين 100 يورو وتم اعادتها كامله عند المغادرة ،، شكرا لهم وباذن الله نكرر التجربه

2026-08-20 via Nuitee
M
Majed4u solo_traveller sa
9
Pros:

موقع الفندق ونظافته وخدمة العاملين وتعاملهم .

Cons:

الإفطار غير متنوع ، ولا هو بمستوى فندق خمس نجوم .

2026-08-20 via Nuitee
B
bakhit couple sa
8
Pros:

المكان موقع قريب من سنتر المدينه ومتوفر. الخدمات ونظافه. الغرف.

Cons:

تعامل. موظفي المواقف سي والموقف. المخصص للفندق برسوم. اضافيه

2026-08-19 via Nuitee