Bosmal Arjaan by Rotana

Hotels
•
Arjaan Hotel Apartments by Rotana
9.6 (775 reviews)
Milana Preloga 12 , Sarajevo , ba
+387 33 878-995

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Spacious apartments
Cons:
Broken facilities
Limited breakfast options

Categories

Cleanliness
8.9
The room was super filthy with dust and hair from previous occupants.
Service
10
Great service, with quick responses to requests for amenities.
Location
10
Superb location near tram and trolley bus access to the old town.
Room Quality
9.87
Nice, spacious apartment, but some facilities were broken.
Amenities
9.41
Several amenities were not functional during the stay.
Value for Money
9.86
The price seems high considering the issues encountered.
Food and Beverage
8.89
Breakfast needs improvement; described as sad by a guest.
Overall Experience
9.85
Mixed experience with positives but significant issues impacting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:56

Property Description

Luxurious Amenities and Services

Bosmal Arjaan by Rotana offers a plethora of luxurious amenities and services to ensure a comfortable stay for all guests. From the on-site restaurant serving international dishes to the well-equipped fitness centre, every need is catered to with excellence.

Modern and Fully Equipped Apartments

Step into modernly-decorated apartments that are fully equipped with everything you need for a relaxing stay. Enjoy the convenience of a fully equipped kitchen, a spacious seating area with a flat-screen TV, and a private bathroom with premium amenities like slippers and a bathrobe.

Convenient Location and Nearby Attractions

Located just a stone's throw away from the Miljacka River and a short distance from Sarajevo's city centre, Bosmal Arjaan by Rotana provides easy access to popular attractions like Latin Bridge and Baščaršija. Explore the city with ease and return to the comfort of your upscale accommodation.

Experience luxury and convenience at Bosmal Arjaan by Rotana. Book your stay now to indulge in a memorable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 5 per person per night when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 775 reviews
Cleanliness: 8.9
Service: 10
Location: 10
Room Quality: 9.87
Amenities: 9.41
Value for Money: 9.86
Food and Beverage: 8.89
Overall Experience: 9.85
محمد بن مسعود • couple • sa
7
2026-07-25 • via Nuitee
F
fatma • family_with_children • ae
6
2026-07-23 • via Nuitee
B
Bogdan Zabolotnii • solo_traveller • cz
10
2026-07-22 • via Nuitee
M
Mohammed Saif Said • family_with_children • om
8
Nice experience.
Pros:

Good location. Excellent staff and very friendly.

Cons:

Breakfast is very simple.
No swimming pool.
Parking is not free (10 Euro) per night.
The apartment has one and half toilets ( 1 full toilet but without Shataf and half toilet with Shataf).

2026-07-20 • via Nuitee
I
Ibrahim • family_with_children • sa
8
Spacious and moodern apartment, but can do better in cleanliness.
Pros:

Spacious apartment, reasonably equipped, and helpful staff

Cons:

Room cleaning was not always very good, especially during the weekend. Breakfast was good, but the hot beverages were disappointing.

2026-07-20 • via Nuitee
M
MOHAMED ADNAN • extended_group • sy
9
Pros:

Very comfortable check in
Mr Amer was very helpful and accompanied me to the parking area ,he provided me with clear explanation about the facility
The view and the size of the bathroom and rooms, along with the presence of a balcony.

Cons:

The breakfast could be better if they added more variation ,

2026-07-19 • via Nuitee
K
kamt • solo_traveller • sa
9
Pros:

الهدوء .. ومساحة الغرف .. وجود شطاف ...

Cons:

يتقصه تنظيف اكثر

2026-07-16 • via Nuitee
A
Amal • solo_traveller • qa
5
الخدمة هي أساس نجاح التجربة في السكن، والخدمة في هذا الفندق جداً بطيئة وغير إحترافية
Pros:

مساحة الغرف

Cons:

الخدمة
الموقع
السعر

2026-07-15 • via Nuitee
H
hissa • couple • qa
3
2026-07-15 • via Nuitee
M
Mohammed • family_with_children • sa
1
2026-07-15 • via Nuitee
A
Abdulmohsen • family_with_children • sa
6
المرافق ايضا سيئه المسبح لا يعمل وغرفة الحديد سيئه
Pros:

الفندق عايدي

Cons:

تعامل الموظفين حجزت شقتين وعند تسجيل الدخول قال لايوجد سوى حجز واحد لشقه وبعد ما اخرجت حجوزاتي في بوكنق لم يقدموا اي اعتذار وكانوا لحوحيين في حقوقهم وحقوق النزيل ولا شي

2026-07-15 • via Nuitee
A
Ahmed • family_with_children • sa
4
I had a very disappointing stay at this apartment. especially communication
Pros:

location
Beds

Cons:

the responsible person was useless, didn't attend to any issues and instead just kept offering to move to another apartment (lower class one)

2026-07-14 • via Nuitee
A
Ahmed Al Khalili • extended_group • om
7
شقق فندقية واسعة
Pros:

الشقق واسعة
مستوى الأثاث والتشطيبات جيد
توجد مواقف أسفل المبنى

Cons:

شقة الثلاث غرف نوم بها حمام رئيسي للماستر والحمام الآخر مشترك لغرفتين
التنظيف سيئ
خيارات الإفطار محدودة
لا يوجد مكان لممارسة المشي قرب الفندق

2026-07-13 • via Nuitee
Y
Yilmaz • family_with_children • nl
10
Pros:

Het was perfect. Ik wil jullie bedanken voor jullie attendheid en voor jullie service.

Cons:

Niets.

2026-07-10 • via Nuitee
A
atallah • family_with_children • sa
8
اقامة مريحه
Pros:

شقة جميلة واسعة وطاقم الاستقبال متعاون

Cons:

رسوم على مواقف السيارات

2026-07-09 • via Nuitee
A
abdulazim • extended_group • sa
10
اقامة جميلة ومريحة
Pros:

موقعه بالقرب من الاماكن السياحية ، حسن معاملة موظفي الاستقبال وخاصة الاخ اديس والاخ هارون، اطلالة الغرفة على المدينة وشروق الشمس، نظافة الغرفة ، واشتماله على المساج والمسبح وغرفة الرياضة

Cons:

الافطار بسيط وخياراته محددة لا يرقى بمستوى الفندق

2026-07-03 • via Nuitee
S
Sulieman • couple • sa
8
2026-07-01 • via Nuitee
A
ALI • family_with_children • kw
5
اقامتي كانت غير مرضية.
Pros:

حجم الغرفة ممتازة.

Cons:

١. مستوى النظافة مخيب للآمال مما جعلنا نتصل اكثر من مرة بالاستقبال.
٢. يوجد حمامان واحد مع شطاف واخر من غير شطاف.

٣. بوفيه الافطار لم يكن بمستوى الفندق حيث ان الطعام قديم وجودته غير جيدة، وعند الطلب من النادل عمل طعام جديد يقول هذا الموجود.

2026-06-29 • via Nuitee
H
Hamad • extended_group • kw
8
Please l am not found my eye glasses if you find please l send somebody to take , Thank you
Pros:

Staff very good ,helpful,room choose with balacony nice, l recomend this hotel to my friends

Cons:

Shower l prefer not banyo , water not mix the cold and hot some times very hot

2026-06-29 • via Nuitee
H
HAKAN • solo_traveller • tr
9
2026-06-25 • via Nuitee