Casa Santiago Hotel Boutique

Hotels
9 (220 reviews)
Independencia 28, centro, Queretaro, Qro , Querétaro , mx

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Clean facilities
Cons:
Small rooms
Noise issues
Quality of meals

Categories

Cleanliness
8.66
The hotel was reported as clean, although some guests noted areas could use better maintenance.
Service
10
Many guests praised the helpfulness and attentiveness of the staff.
Location
9.63
The location was described as perfect, with easy access to attractions.
Room Quality
8.17
Some rooms were noted as small and uncomfortable by guests.
Amenities
9.12
Standard quality for this hotel tier, with some amenities lacking attention.
Value for Money
8.65
While some guests felt the rooms were small for the price, others found good value.
Food and Beverage
8.11
Some meals received negative remarks regarding quality, affecting overall experience.
Overall Experience
9.66
Despite some issues, guests overall enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:13

Property Description

Luxurious Accommodation

Experience the epitome of luxury at Casa Santiago Hotel Boutique in Querétaro. Indulge in our air-conditioned 5-star rooms with free WiFi and private bathrooms. Each room features a flat-screen TV and a safety deposit box for your convenience. Wake up to a delicious breakfast with a variety of options to choose from.

Exquisite Dining

Savor the flavors of Mexico at our on-site restaurant offering authentic Mexican cuisine. Whether you prefer à la carte, continental, or American dishes, we have something to satisfy every palate. Special dietary requests for vegetarian and vegan guests are gladly accommodated.

Convenient Amenities

From a 24-hour front desk to tour organization services, we ensure your stay is seamless and enjoyable. Explore nearby attractions such as the Queretaro Congress Centre and San Francisco Temple with ease. Book your stay at Casa Santiago Hotel Boutique for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 220 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 8.11
Overall Experience: 9.66
M
Maria Jose • couple • us
10
2026-04-07 • via Nuitee
L
luz Noe • couple • mx
10
2026-04-06 • via Nuitee
A
A8553UXannet • Family
2
So not recommend
Pros:

Had a nice lunch on a rainy day. Then the servers tried to charge us for a used book that fell off the couch while my son was looking at it. They claimed the book was damaged. The server would not give us the receipt for our lunch until we agreed to pay $540 pesos. We said that was ridiculous. The young man working threatened to call the police and then tried to block my husband from leaving. We were able to leave and refused to pay but it was a very unpleasant. I would not recommend this hotel or restaurant.

2026-04-02 • via Tripadvisor
G
Granados • couple • us
6
2026-03-30 • via Nuitee
E
Estrellita • solo_traveller • mx
10
2026-03-20 • via Nuitee
G
Geraldine • couple • mx
10
SUPER RECOMENDABLE, VOLVEREMOS
Pros:

LA UBICACIÓN, LA LIMPIEZA Y COMODIDAD DE LAS HABITACIONES, LA ATENCIÓN DEL PERSONAL

Cons:

NOS TOCÓ QUE ESTABAN PINTANDO EL LUGAR Y NO PUDIMOS DESAYUNAR AHI, EL WIFI NO ES MUY BUENO

2026-03-18 • via Nuitee
S
Santiago • solo_traveller • mx
9
Real nice, everything is close, if you like to walk, it’s the spot
Pros:

The rooms are clean, the food is ok,
Staff is gentle but I would felt better if they had a better security filter, everything was ok, but it shares a bar open to the public

Cons:

Clean, good quality, and confy

2026-03-08 • via Nuitee
M
Michel • couple • ca
7
Bel hôtel mais chambre trop petite
Cons:

La chambre était beaucoup trop petite

2026-02-26 • via Nuitee
C
Carla Vargas • couple • mx
9
Lindo lugar
Pros:

El diseño del cuarto

Cons:

No había jabón para manos

2026-02-22 • via Nuitee
P
Phil • couple • us
8
2026-02-12 • via Nuitee
C
Cecilia • family_with_children • mx
10
Descanse y conoci muchos lugares.
Pros:

La habitacion muy confortable y tambien la ubicacion.

2026-02-08 • via Nuitee
T
Tasha • couple • tt
10
Perfect stay in the heart of Queretaro
Pros:

Excellent hotel, rooms well equipped with everything down to the shoe Polish and sewing kit! Definitwly my new favourite hotel to stay in whenever I visit Queretaro. Lovely rooftop restaurant!

Cons:

Nothing!

2026-01-26 • via Nuitee
C
Constant • family_with_children • fr
9
Un bel hôtel dans un emplacement au top
Pros:

Séjour très agréable ! Confort de la chambre
L’emplacement, le personnel qui nous a trouvé un lit parapluie pour bébé.
L’hôtel est très beau!

Cons:

Chambre au sous sol donc pas de fenêtre …

2026-01-24 • via Nuitee
M
milaneia • couple • mx
10
Pros:

La ubicación excelente, el trato del personal muy humano y agradable.

Cons:

no tengo queja.

2026-01-23 • via Nuitee
F
Fernanda Resendiz • family_with_children • mx
10
Comodidad extraordinaria
Pros:

todo, estaba super bien el cuarto, las camas comodisimas y el personal super amable

Cons:

El unico pero que le pongo es que no tiene estacionamiento o algun lugar donde puedas parquear en lo que bajas maletas etc

2026-01-22 • via Nuitee
C
Carmine • couple • it
10
2026-01-21 • via Nuitee
W
Walter • couple • ca
7
If it would not be for the noise, the hotel would be a 9 out of 10
Pros:

The hotel is absolutely beautiful and the location is the best.

Cons:

The noise at night was disturbing and it made it difficult to have a restful sleep.

2026-01-20 • via Nuitee
J
Jessu • family_with_children • mx
10
Excelente
Pros:

Lanfavilidad de reservaciom
La atención

2026-01-20 • via Nuitee
J
Jose J • family_with_children • us
10
2026-01-20 • via Nuitee
J
Jon Imanol • family_with_children • mx
9
2026-01-19 • via Nuitee