Casa Santiago Hotel Boutique

Hotels
9 (224 reviews)
Independencia 28, centro, Queretaro, Qro , Querétaro , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Clean facilities
Cons:
Small rooms
Noise issues
Quality of meals

Categories

Cleanliness
8.66
The hotel was reported as clean, although some guests noted areas could use better maintenance.
Service
10
Many guests praised the helpfulness and attentiveness of the staff.
Location
9.63
The location was described as perfect, with easy access to attractions.
Room Quality
8.17
Some rooms were noted as small and uncomfortable by guests.
Amenities
9.12
Standard quality for this hotel tier, with some amenities lacking attention.
Value for Money
8.65
While some guests felt the rooms were small for the price, others found good value.
Food and Beverage
8.11
Some meals received negative remarks regarding quality, affecting overall experience.
Overall Experience
9.66
Despite some issues, guests overall enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:13

Property Description

Luxurious Accommodation

Experience the epitome of luxury at Casa Santiago Hotel Boutique in Querétaro. Indulge in our air-conditioned 5-star rooms with free WiFi and private bathrooms. Each room features a flat-screen TV and a safety deposit box for your convenience. Wake up to a delicious breakfast with a variety of options to choose from.

Exquisite Dining

Savor the flavors of Mexico at our on-site restaurant offering authentic Mexican cuisine. Whether you prefer à la carte, continental, or American dishes, we have something to satisfy every palate. Special dietary requests for vegetarian and vegan guests are gladly accommodated.

Convenient Amenities

From a 24-hour front desk to tour organization services, we ensure your stay is seamless and enjoyable. Explore nearby attractions such as the Queretaro Congress Centre and San Francisco Temple with ease. Book your stay at Casa Santiago Hotel Boutique for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 224 reviews
Cleanliness: 8.66
Service: 10
Location: 9.63
Room Quality: 8.17
Amenities: 9.12
Value for Money: 8.65
Food and Beverage: 8.11
Overall Experience: 9.66
D
Daehee • couple • hu
10
2026-09-14 • via Nuitee
D
da_chevalier • solo_traveller • nc
9
Superbe hôtel
Pros:

Hotel neuf et moderne dans le centre de Querétaro.
Prestations de qualité, le personnel est très accueillant.
Le restaurant propose des plats et cocktails vraiment délicieux.

Cons:

Pas de pommeau de douche et carrelage très glissant dans la douche et la salle de bain.

Des travaux ont commencé dans le bâtiment voisin lors de notre séjour sans que l'on soit informés. Coups de marteau de 8h à 18h qui résonnaient dans toutes les chambres.
Aucun geste commercial n'a été proposé.

2026-09-11 • via Nuitee
A
Akosa • solo_traveller • us
9
2026-09-10 • via Nuitee
F
Francis • solo_traveller • ca
9
2026-09-04 • via Nuitee
P
PAOLA • couple • mx
10
Igual a la fotos, si buscas gran ubicación en el centro de qtro. Esta es una gran opción
Pros:

Las fotos del cuarto son idénticas, hotel boutique pequeño pero acogedor. La terraza muy linda y riquísima comida. La ubicación excepcional . No había secadora y muy atento el staff me la consiguió.

Cons:

Si tenía black out las cortinas , sin embargo, el baño tenía una ventana y la puerta del baño era transparente entonces no había black out, entraba mucha luz.

2026-08-31 • via Nuitee
V
Vanessa • couple • mx
10
Amazing hotel in the middle of centro histórico, super clean, great beds and friendly staff!
Pros:

Amazing location, beautiful design, amazing food and drinks, super clean rooms. The beds are comfy and pillows are great! The overall design of the hotel is so beautiful and they use good quality soaps etc in the rooms.

Cons:

Nothing :)

2026-08-23 • via Nuitee
L
Lorena • solo_traveller • mx
10
Hermoso y céntrico
Pros:

El dIseño del hotel es hermoso. Es muy conveniente que tenga restaurante. El área d cafeteria me encantó. La ubicación inmejorable.

Cons:

Nada

2026-08-22 • via Nuitee
D
Dr. Josué Sánchez • solo_traveller • mx
10
2026-08-03 • via Nuitee
M
Matteo Soffritti • solo_traveller • it
8
Pros:

Tutto

Cons:

Nulla

2026-08-03 • via Nuitee
A
Anabelle • solo_traveller • mx
10
2026-07-13 • via Nuitee
S
Silvia Teresa • couple • es
10
Pros:

La cama era comodísima!!
El personal super amable y con ganas de ayudar en todo momento.
La ubicación es perfecta para conocer el centro histórico.

2026-07-12 • via Nuitee
M
Maria Jose • couple • us
10
2026-04-07 • via Nuitee
L
luz Noe • couple • mx
10
2026-04-06 • via Nuitee
A
A8553UXannet • Family
2
So not recommend
Pros:

Had a nice lunch on a rainy day. Then the servers tried to charge us for a used book that fell off the couch while my son was looking at it. They claimed the book was damaged. The server would not give us the receipt for our lunch until we agreed to pay $540 pesos. We said that was ridiculous. The young man working threatened to call the police and then tried to block my husband from leaving. We were able to leave and refused to pay but it was a very unpleasant. I would not recommend this hotel or restaurant.

2026-04-02 • via Tripadvisor
G
Granados • couple • us
6
2026-03-30 • via Nuitee
E
Estrellita • solo_traveller • mx
10
2026-03-20 • via Nuitee
G
Geraldine • couple • mx
10
SUPER RECOMENDABLE, VOLVEREMOS
Pros:

LA UBICACIÓN, LA LIMPIEZA Y COMODIDAD DE LAS HABITACIONES, LA ATENCIÓN DEL PERSONAL

Cons:

NOS TOCÓ QUE ESTABAN PINTANDO EL LUGAR Y NO PUDIMOS DESAYUNAR AHI, EL WIFI NO ES MUY BUENO

2026-03-18 • via Nuitee
S
Santiago • solo_traveller • mx
9
Real nice, everything is close, if you like to walk, it’s the spot
Pros:

The rooms are clean, the food is ok,
Staff is gentle but I would felt better if they had a better security filter, everything was ok, but it shares a bar open to the public

Cons:

Clean, good quality, and confy

2026-03-08 • via Nuitee
M
Michel • couple • ca
7
Bel hôtel mais chambre trop petite
Cons:

La chambre était beaucoup trop petite

2026-02-26 • via Nuitee
C
Carla Vargas • couple • mx
9
Lindo lugar
Pros:

El diseño del cuarto

Cons:

No había jabón para manos

2026-02-22 • via Nuitee