Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good food and beverage options
Stylish design
Cons:
Pool maintenance issues
Room dampness
Air conditioning problems

Categories

Cleanliness
8.65
Several mentions of cleanliness; however, there were complaints about dampness and towels with stains.
Service
9.99
Staff received positive comments for being friendly and attentive, enhancing the overall experience.
Location
9.66
The hotel is strategically located near the lagoon and town center, contributing positively to the experience.
Room Quality
8.61
Rooms were described as stylish and cozy, but there were issues with air conditioning and noise.
Amenities
9.64
Good amenities including bike rental and a beautiful pool area, though some issues with maintenance were noted.
Value for Money
8.6
Some reviews noted a perception of being overpriced considering the room conditions.
Food and Beverage
9.65
Food was frequently praised, particularly breakfast and the quality of dinner.
Overall Experience
9.62
Most guests enjoyed their stay despite some minor issues, leading to a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:21

Property Description

Luxurious Accommodations
Hotel Casa Hormiga offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy pool views from their private balconies and relax in comfortable beds with quality linens.

Relaxing Amenities
Guests can unwind by the outdoor swimming pool or explore the lush garden and terrace. The hotel also provides free bikes for guests to tour the beautiful surroundings of Bacalar.

Convenient Services
With a restaurant on-site, guests can indulge in delicious meals without leaving the hotel. Additionally, the property offers free private parking and a paid airport shuttle service for convenience.

Experience luxury and relaxation at Hotel Casa Hormiga. Book now for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 363 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 8.61
Amenities: 9.64
Value for Money: 8.6
Food and Beverage: 9.65
Overall Experience: 9.62
A
Alexander • solo_traveller • gb
8
Brilliant spot
Pros:

Great room, with fantastic decor. Bar staff were brilliant. Location was excellent for exploring Bacalar. Beds huge and very comfy.
Would definitely return

Cons:

Small issues only,
No sun loungers, only chairs.
No shower gel in the rooms?
Some reception staff could've been friendlier

2026-08-28 • via Nuitee
M
Matteo • extended_group • it
9
Pros:

Le stanze, il design, la posizione, il servizio biciclette.

Cons:

Si potrebbe arricchire la scelta a colazione

2026-08-26 • via Nuitee
S
Sofía • couple • es
9
2026-08-26 • via Nuitee
S
Sjantal • solo_traveller • be
9
Beautiful hotel
Pros:

Prachtig hotel, unieke opzet van de zwembaden en tuin. Heerlijke Yogales van Josie. Lekkere cocktails. Goed restaurant. Onverwachte issues werden heel kordaat opgelost.

Cons:

Geen tv op de kamer. Maar dat hoort bij het relax en zen-concept.

2026-08-25 • via Nuitee
E
Evelyn • family_with_children • be
8
Pros:

de sfeer van het hotel

Cons:

zwembad eerder aan de kleine kant, geen ligzetels maar eerder stoelen aan de rand van het zwembad.

2026-08-24 • via Nuitee
F
F. • extended_group • ch
9
Raffiné, élégant, apaisant
Pros:

Hôtel raffiné et élégant, alliant harmonieusement bois, béton et végétation, avec des espaces très agréables (piscine, restaurant, spa et yoga), des chambres spacieuses et confortables, tout en étant à quelques pas seulement de la lagune plutôt qu’en bord direct.

Cons:

Le personnel de la réception n'était pas très agréable; pas très aidant.

2026-08-20 • via Nuitee
R
Roxana • solo_traveller • be
9
2026-08-15 • via Nuitee
J
Jose Ramon • family_with_children • es
10
Excelente en un entorno que recuerda a la naturaleza y la cultura maya
Pros:

El hotel es muy bonito. Superó nuestras expectativas en este sentido. Hay clases de yoga gratuitas por la mañana y las piscinas son muy naturales. Tienen un acuerdo con un Beach Club que está bastante bien. La habitación en la que estuvimos era muy amplia y se veía todo muy nuevo y limpio

Cons:

Por comentar, la wifi en la habitación no iba muy bien, desconectándose en ocasiones dependiendo de la zona. Al bajar de la habitación a la planta baja, hay 2 escalones de madera que deberían estar señalados con alguna tira reflectante o algo ya que no se ven bien si no hay buena luz del día y pueden provocar algún tropezón

2026-08-14 • via Nuitee
U
Urvashi • couple • gb
7
Could be so much better for the price tag
Pros:

The location is good. Easy to get to the lagoon and the main square within walking distance.
The decor and aesthetic is stunning. Planting. Furniture. All as expected for a property recommended by Conde Nast and with a 2025 Michelin Key.
The free yoga in the morning is great. And the space upstairs to lounge around in is wonderful.
The cold mostly shaded pool is wonderful.

Cons:

We booked this as it’s advertised as a quiet space for couples but beware because it is not strictly adults only. Their policy is 6 yrs upwards and unfortunately on our stay there were two sets of families with children screaming in the pool. It was so loud it actually woke me up.
The yoga space is not set out for lots of people. There were 14 people on our first class and we had no mats.
The food is ok. We had dinner here and it was the most expensive of our stay in Bacalar. The cocktails were nice but really not very strong.
The most irritating thing is that the sink in the room seems to have been made for people well over 6ft tall. I actually had to stand on a stool to brush my teeth. I am 5ft. And it was a careful balancing act when I leaned over the sink. There is also no body soap. Just shampoo and conditioner and hand soap. When we asked they told us to use the hand soap.
The room is fine. Nice decor etc but there’s an I necessary amount of large baskets in the room. Not sure what they are all for. Perhaps instead the money could be spent on proper curtains.
The final straw is the locking mechanism for the sliding doors. Two keys. Utterly ridiculous trying to open the door with a hammock in the way. I actually couldn’t unlock it so called reception and they couldn’t either. Just please invest in normal locks.
We chose this hotel based on Conde Nast but sadly it didn’t live up to its price tag and our expectations of that price tag. By that I mean small things like having to pay for coffee pods in the room as extras. With a rate over $150 a night I really would expect these to be free.
We didn’t have the option for breakfast when we booked and I’m glad because it didn’t look that great. Skip it and go across the road to Balmoa or a short walk to Madre Masa. Very hearty breakfasts at both. And great coffee.
Finally. I lived the pool but it was Hugh irritating that there are no loungers. Just chairs. Why? Why? I didn’t understand the logic in this.

2026-08-13 • via Nuitee
J
Jerry • extended_group • nl
8
Lovely boho chic hotel
Pros:

Lovely pool, good yoga classes, very nice library! Bikes to ride around toen are fantastic, we took them everywhere since it is a very compact village.

Cons:

The wooden walkways are crumbling and even dangerous in places. Not up to standard for a hotel of this calibre. Also our breakfast was not very good, but it seemed they were understaffed so that might be a oneoff.

2026-08-12 • via Nuitee
M
Mireille • family_with_children • nl
10
Super mooi, stijlvol hotel in Bacalar
Pros:

Wat een prachtig hotel! Alles klopt. Heel fijne kamers, heerlijk zwembad, lekker ontbijt en yogalessen. Het personeel is heel vriendelijk en behulpzaam!

2026-08-08 • via Nuitee
L
Liesbeth • family_with_children • nl
9
Fantastisch mooi kleinschalig hotel
Pros:

Casa Hormiga is een prachtig hotel met een fijne relaxte sfeer.
De inrichting en tuin is een lust voor het oog. Het zou nog fijner zijn als er ook lekkere ligbedden zijn bij het zwembad.
Het ontbijt is heerlijk zoals alle gerechten in het restaurant. Helaas sluit het restaurant om 20.00, dus ‘s avonds vroeg aan tafel. Of naar het restaurant aan het meer wat ook echt prima is. De yoga is fijn en het personeel is vriendelijk. Ook een pluspunt is dat er fietsen zijn die je kunt gebruiken om Bacalar en omgeving beter te leren kennen. (De fietsen kunnen wel beter onderhouden worden, banden oppompen en de remmen goed stellen). We hebben genoten van ons verblijf.

2026-08-08 • via Nuitee
S
Suzanne • family_with_children • nl
8
2026-08-03 • via Nuitee
E
emmanuelle • family_with_children • fr
9
Superbe séjour dans ce superbe hôtel avec une nourriture excellente
Pros:

Tout était parfait , l’hôtel est magnifique , la nourriture est délicieuse et le personnel aux petits soins.

Cons:

Rien

2026-08-02 • via Nuitee
B
bianca • family_with_children • be
10
This is my DREAM accommodation
Pros:

Nice atmosphere

Cons:

-

2026-07-25 • via Nuitee
F
FRANCOIS • family_with_children • be
8
Super
Pros:

Très bel hôtel, jolies piscines
Bien accueilli avec apéritif offert
Propre !
Parking aisé le long de l’hôtel

2026-07-22 • via Nuitee
B
Benjamin • couple • gb
10
Wonderful hotel in a very convenient location
Pros:

Excellent location, very spacious clean room and great breakfast

Cons:

We borrowed the bikes and they both had flat tyres

2026-07-21 • via Nuitee
P
Pieter • family_with_children • nl
10
Beautiful hotel and friendly staff
Pros:

Beautiful hotel and free yoga was great!!

2026-07-16 • via Nuitee
G
Grygoriy • family_with_children • us
10
Pros:

The hotel design both interior and architecture was fantastic. The location felt very central and we were able to walk everywhere as well as ride the free bikes to farther destinations.

Cons:

Some of the wood elements on the exterior were starting to feel a little worn out and are in need of maintenance.

2026-07-15 • via Nuitee
N
Noémie • solo_traveller • fr
7
Pas forcément à choisir...ou peut-être pour les amateurs de foret amazonienne
Pros:

La chambre spacieuse

Cons:

La piscine verte inutilisable pendant les 3 jours
La coupure électrique + eau pendant plusieurs heures
Une salle vandalisée et non remise en état qui inquiète ou intrigue
Une porte fenêtre de chambre qui se ferme au milieu mais coulisse de chaque côté rendant la chambre accessible et non fermée !
Un trop plein de végétation que l'hôtel peine à entretenir
Bref une expérience bizarre...

2026-07-13 • via Nuitee