Sovotel @ USJ 9

Hotels
6.1 (132 reviews)
Jalan USJ 9/5s NO 41-1 , Subang Jaya , MY

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Staff adhere to local safety protocols
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Patient front desk staff
Convenient location
Cons:
Unresolved issues from previous guests
Invoice communication problems

Categories

Cleanliness
4.81
Negative reviews from previous guests suggest unresolved issues.
Service
7.28
New front desk staff is patient and understanding.
Location
7.32
Convenient location near food stalls.
Room Quality
5.87
Standard quality for this hotel tier.
Amenities
5.9
Standard quality for this hotel tier.
Value for Money
5.86
Standard quality for this hotel tier.
Food and Beverage
5.91
Standard quality for this hotel tier.
Overall Experience
5.88
General experience affected by unresolved issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:47

Property Description

Convenient Location
Modern Amenities
Exceptional Service
Book your stay at Sovotel @ USJ 9 and experience comfort and convenience like never before.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

6.1
Based on 132 reviews
Cleanliness: 4.81
Service: 7.28
Location: 7.32
Room Quality: 5.87
Amenities: 5.9
Value for Money: 5.86
Food and Beverage: 5.91
Overall Experience: 5.88
S
Sarah • couple • my
1
I really regret…bathroom very dirty
Pros:

Sorry to say nothing impress me

Cons:

Very dirty stair

2026-09-07 • via Nuitee
J
Jason • solo_traveller • my
1
Pros:

Nothing. I will never stay here anymore!

Cons:

The bed, the air cond, the bathroom. Awful stay!

2026-09-03 • via Nuitee
L
lai • solo_traveller • my
6
2026-08-28 • via Nuitee
T
TINAGARAN • extended_group • my
10
2026-08-26 • via Nuitee
D
dsilva • extended_group • my
8
2026-07-13 • via Nuitee
A
Ashwinder • solo_traveller • my
4
Pros:

Need change mattress and pillow

2026-07-12 • via Nuitee
T
Theresa • couple • mm
9
2026-07-08 • via Nuitee
T
Talib • solo_traveller • my
6
Pros:

location

2026-07-05 • via Nuitee
M
Muhammad • solo_traveller • my
2
2026-07-03 • via Nuitee
S
Syed Sharifuddin • couple • my
1
I cant say anything since we dont get to stay
Pros:

Bone at all

Cons:

When we are about to check in they just informed us that there is no water till 6pm or worst till morning..

2026-06-17 • via Nuitee
A
Alif • solo_traveller • my
1
2026-05-26 • via Nuitee
C
Chipo • solo_traveller • gb
6
Cons:

I was on the 3rd floor & there is no lift in the building. I had to carry my luggage 3 floors up. That was hard work.

2026-05-06 • via Nuitee
S
SHABIR • solo_traveller • sa
4
2026-04-27 • via Nuitee
T
Theresa • family_with_children • mm
8
2026-04-19 • via Nuitee
H
Husni • couple • my
7
2026-04-06 • via Nuitee
W
Wooi yinooi • couple • my
3
2026-04-04 • via Nuitee
M
mohd • solo_traveller • my
8
A nice play to stay
Pros:

its was so comfortable...the beds was so comfort.

Cons:

Just the toilet door (room 216) is stuck and cannot be close. i am alone that day so its ok .but if with friends .it will be a problem.

2026-02-23 • via Nuitee
H
Hafiz • solo_traveller • my
7
Not the best but nice
Pros:

Comfortable pillows and mattress. Air conditioner is quite cold. Water heater works well. Location is also good near restaurants and convenience stores👍🏻

Cons:

However, the basic toiletries they gave only shower gel. There’s no shampoo and toothpaste👎🏻 should improve the toiletries. And also need to pay extra RM5/night for sustainability fee by Selangor government. Should hightlight on the website when pre-booking i think

2026-02-11 • via Nuitee
D
Dawid • couple • pl
8
2025-12-28 • via Nuitee
8
8836 • couple • my
10
2025-12-19 • via Nuitee