The Ivens, Autograph Collection

Hotels
•
Autograph Collection
9.3 (236 reviews)
Rua Capelo 5 , Lisbon , pt
+351 21 054 3135

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Service
Food quality
Staff friendliness
Cons:
Room size
Wardrobe space

Categories

Cleanliness
9.44
Clean and well-maintained rooms were highlighted in many reviews.
Service
9.91
Staff were described as extremely polite and helpful, enhancing the guest experience.
Location
9.95
The hotel is situated in a prime area, convenient for exploring Lisbon.
Room Quality
8.9
Rooms were noted to be small but comfortable, with some space issues mentioned.
Amenities
8.93
Basic amenities were good, but some guests felt rooms could be more comfortable.
Value for Money
8.39
Some felt the price did not match the bedroom size but appreciated the overall experience.
Food and Beverage
9.44
Rocco restaurant received high praise for its quality of food and service.
Overall Experience
9.41
Overall, guests had an exceptional experience with few negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:09

Property Description

Central Location

Located in the heart of Lisbon, The Ivens Autograph Collection offers convenient access to major attractions such as Dona Maria II National Theatre and St. George's Castle. Guests can easily explore the city with popular points of interest within walking distance.

Modern Amenities

Experience comfort and convenience with air-conditioned rooms and free WiFi at The Ivens Autograph Collection. Relax and enjoy a city view from the balcony available in some units. The hotel also provides free private parking for guests, ensuring a hassle-free stay.

Nearby Attractions

Immerse yourself in the vibrant culture of Lisbon with key landmarks like Miradouro da Senhora do Monte and Jeronimos Monastery just a short distance away. Explore the city at your own pace with easy access to Commerce Square and Rossio.

Book your stay at The Ivens Autograph Collection for a memorable Lisbon experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Location

Guest Reviews

9.3
Based on 236 reviews
Cleanliness: 9.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.41
J
John • couple • us
10
2026-08-08 • via Nuitee
J
John • solo_traveller • us
10
2026-08-08 • via Nuitee
J
Jackie • couple • gb
10
Great short trip to Lisbon in an out of the ordinarybut amazing hotel
Pros:

Centrally located with amazing restaurants and bars serving excellent food and cocktails…really unusual and quirky hotel

Cons:

Nothing not to like

2026-08-05 • via Nuitee
E
Emir • couple • tr
10
2026-07-23 • via Nuitee
E
Elaine • couple • us
9
Loved Lisbon and location of the hotel.
Pros:

Location and clean and staff very helpful and accommodating.

Cons:

Gym had no air con and pretty basic

2026-06-28 • via Nuitee
D
Duarte • couple • pt
10
A minha estadia superou as expectativas, o Hotel é inacreditável!
Pros:

Acho o conceito do Hotel espetacular e ambiente é igualmente espetacular. The Explorers foi o que me atraiu e realmente um viajante é um Explorador, foi-me explicado no Hotel o porquê do nome, mas deixo a surpresa para quem se deslocar ao Hotel e descobrir no local. O Staff super atentos ao detalhe deste que chegámos até que fomos embora. Tudo se completou com um excelente jantar no restaurante do Hotel.

2026-06-26 • via Nuitee
M
Maria Augusta • solo_traveller • br
10
Perfeita
Pros:

Tudo perfeito. Local lindo, quarto amplo, confortável, com todos detalhes pensados e atendimento excelente.

Cons:

Unica coisa que senti falta foram tomadas usb no quarto.

2026-06-23 • via Nuitee
J
Josiane • couple • ch
8
Emplacement idéal , service attentionné , chambre trop petite 800 Euro la nuit pour 22 m2
Cons:

Chambre trop petite par rapport au prix, placard trop petit , pas assez de place pour mettre les valises

2026-06-08 • via Nuitee
I
Isabel • solo_traveller • cl
10
The Ivens hace mejor la experiencia de Lisboa.
Pros:

El diseño interior, comodidad, buen gusto y tranquilidad. Todo de calidad

2026-05-22 • via Nuitee
A
Amy • couple • us
9
2026-05-14 • via Nuitee
N
Nikos • couple • gr
9
My favourite hotel in Lisboa
Pros:

The staff are truly excellent. Very good breakfast. Lovely looking bar / restaurant. Superb location.

Cons:

I feel it needs to be a tiny bit less pricey.

2026-05-01 • via Nuitee
C
Cecile • solo_traveller • za
10
Old town charm
Pros:

The hotel's restaurant is exeptional.

2026-05-01 • via Nuitee
K
KURT • solo_traveller • us
10
2026-04-24 • via Nuitee
H
Hans • couple • pt
5
2026-04-14 • via Nuitee
J
Joao • couple • pt
9
Soberbo, simpatia dos funcionários e muito detalhe digno de luxo
Pros:

Simpatia dos funcionários, atenção ao detalhe soberbo. Decoração do hotel, pequenos mimos para os hóspedes, pequeno almoço do melhor que já experimentei

Cons:

O quarto não era muito grande mas ainda assim chega perfeitamente

2026-04-09 • via Nuitee
F
Fernanda • couple • br
9
Excelente
Pros:

Hotel lindo, staff atencioso, restaurante maravilhoso.

Cons:

Localização do apartamento 520 pois ficava exatamente ao lado de um local utilizado pelo pessoal da limpeza, o que gerava certo barulho de manhã cedo.

2026-04-08 • via Nuitee
K
Kevin • couple • gb
2
A truly wonderful stay!
Pros:

Beautiful hotel, great location, impeccable service, the best hotel bar ever.

Cons:

Nothing

2026-04-07 • via Nuitee
S
Sandy • extended_group • us
10
Pros:

I got sick and the people couldn't have been nicer to help me get everything I needed. They were so flexible and understanding. The room was great, the decor of the hotel is outstanding!

Cons:

They were perfect!

2026-04-07 • via Nuitee
M
Mariana • couple • pt
10
Truly amazing
Pros:

Great stay overall. The staff were genuinely friendly and attentive, which made everything feel easy from the start.

The location is amazing, right in the center of Lisbon -perfect for getting around.

Breakfast was really good, with great variety and quality. You can tell there’s attention to detail throughout the hotel, and the rooms were very comfortable.

Would definitely recommend and come back.

Cons:

Everything was great

2026-03-30 • via Nuitee
E
Elisabeth • couple • us
10
It was our first time to Portugal and the Ivens made it perfect!
Pros:

Convenient, gorgeous and restaurant and daily explorer notes and gifts!

2026-03-16 • via Nuitee