INNSiDE by Meliá Liverpool

Hotels
Innside by Melia
9.1 (8016 reviews)
Old Hall Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Convenient location
Great views
Cons:
Uncomfortable beds
Hot breakfast below expectations
Sparse room furnishings

Categories

Cleanliness
9.2
Guests frequently mentioned the room and hotel cleanliness positively.
Service
9.4
The staff received positive remarks for their friendliness and efficiency.
Location
9.3
Multiple reviews highlighted the convenience and appeal of the hotel's location.
Room Quality
9
Rooms were generally described positively, though some guests found them somewhat sparse.
Amenities
8.8
Amenities were satisfactory, with some suggestions for improvement.
Value for Money
9.1
Overall feedback indicated a good value for the quality of stay.
Food and Beverage
8.6
While some enjoyed the food, others noted that the hot breakfast could be improved.
Overall Experience
9.4
Many guests expressed a high overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Luxurious Amenities

INNSiDE by Meliá Liverpool offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi during their stay.

Convenient Facilities

For business travelers, the hotel provides a business centre for their professional needs. Additionally, guests can explore the city with ease using the hotel's bicycle rental service.

Prime Location

Conveniently situated in the centre of Liverpool, INNSiDE by Meliá Liverpool is within walking distance of popular attractions such as Liverpool ONE, Royal Court Theatre, and Albert Dock. With the Liverpool John Lennon Airport just 14 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Liverpool now for an unforgettable experience.

Important information:

All cots are subject to availability.

The property can only allow small pets with a maximum weight of 15 kilos on request.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 8016 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 9
Amenities: 8.8
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.4
M
Mohaned family_with_children ae
9
2026-07-04 via Nuitee
A
Adam couple gb
6
Ok - paid alot of money for townhouse don't feel it was value for money especially with no sleep
Pros:

Breakfast

Cons:

Pipes very noisy woken up at 6am to constant noise and water flowing from different rooms. Extremely loud and disturbed sleep

2026-07-04 via Nuitee
C
CHENG couple gb
8
2026-07-03 via Nuitee
M
Matthew couple gb
10
2026-07-02 via Nuitee
E
Eleanor couple gb
8
Spacious and clean room
Pros:

The room was nice and clean, the staff were helpful and there is a discount code if parking in the nearby NCPC carpark. Check out was also later (12pm) then other hotels that I've stayed in which was much appreciated!

Cons:

Not applicable - everything was great!

2026-07-02 via Nuitee
L
Lauren solo_traveller gb
10
Exceptional experience
Pros:

The cleanliness, the views, the comfy bed, the spaciousness and the overall experience.

Cons:

Having to go home, I could have definitely stayed longer !

2026-07-01 via Nuitee
I
Isabella solo_traveller de
10
Pros:

Es war überwältigend schön. Das Zimmer war groß, sauber, gemütlich und klimatisiert. Während man gebadet hat konnte man den Ausblick über die Stadt genießen. Die Dusche war groß und die Pflegeprodukte haben mich begeistert. Die Ausstattung war erstklassig. Das Foyer, der Bar- und Frühstücksbereich waren sehr einladend. Das Frühstück war reichlich vorhanden und sehr lecker.

Cons:

Ich würde mich über mehr vegane Alternativen beim Frühstück freuen.

2026-07-01 via Nuitee
E
Emma solo_traveller gb
9
2026-07-01 via Nuitee
S
Stephen solo_traveller gb
8
Cool interior design throughout and top gym
Pros:

Liked the modern, trendy design throughout. Didn’t eat at property, but had drink in the rooftop bar with great views of Liverpool, and was very impressed with the gym facilities with an excellent range of equipment.

Cons:

Not keen on the lights in the bedroom toilets that are sensor activated.

2026-06-30 via Nuitee
P
Paul solo_traveller gb
10
2026-06-30 via Nuitee
J
Jessica couple gb
10
2026-06-30 via Nuitee
S
Simon couple gb
10
Weekend in Liverpool with panoramic views from the hotel.
Pros:

Location really good, close to the city centre and river front.
Walking distance to castle street for restaurants and bars.
Panoramic views from sky bar of the city and river.

2026-06-28 via Nuitee
C
Cassie Becca couple gb
10
2026-06-28 via Nuitee
C
Calum couple gb
10
Cracking hotel.
Pros:

Roof top bar

Cons:

NA

2026-06-28 via Nuitee
N
norma couple bm
10
2026-06-28 via Nuitee
C
Chloe couple gb
10
2026-06-28 via Nuitee
E
Elizabeth solo_traveller ie
10
Pros:

The view from the sky bar, and the italian restaurant was very nice

Cons:

I got the empression first from one of the staff at the sky bar, as i felt he was under pressure to book in people for tables, and i thought i couldn't go up there at all, but realised after i couch sit on the couches. I booked the hotel, because i was a lady on my own, and i enjoy having a quiet drink and looking out at the city from the rooftops. I do this in other citys as i find it relaxing

2026-06-28 via Nuitee
J
Jerome solo_traveller gb
1
Cons:

Refund was t processed
Still £50 down

2026-06-27 via Nuitee
A
Alex couple gb
10
2026-06-27 via Nuitee
R
Rog Marg couple gb
10
Fantastic treat on a milestone birthday.
Pros:

A fantastic top-quality hotel in the business district of Liverpool, within a short walk of Liverpool One and the city centre, with restaurants and bars in the immediate vicinity. This was a last-minute booking and it was amazingly good value. We were allocated a room on the 17th floor which had fabulous views over the city, including both Cathedrals. The Sky Bar has amazing views over the River Mersey. The guest room was probably the best that we have ever had in terms of quality bed, bedding and fittings. The whole experience was top-class. It was my wife's 70th birthday and it was a truly memorable experience.

Cons:

Everything was fantastic. We would definately recommend this hotel.

2026-06-27 via Nuitee