INNSiDE by Meliá Liverpool

Hotels
Innside by Melia
9.1 (8060 reviews)
Old Hall Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and modern rooms
Convenient location
Great views
Cons:
Uncomfortable beds
Hot breakfast below expectations
Sparse room furnishings

Categories

Cleanliness
9.2
Guests frequently mentioned the room and hotel cleanliness positively.
Service
9.4
The staff received positive remarks for their friendliness and efficiency.
Location
9.3
Multiple reviews highlighted the convenience and appeal of the hotel's location.
Room Quality
9
Rooms were generally described positively, though some guests found them somewhat sparse.
Amenities
8.8
Amenities were satisfactory, with some suggestions for improvement.
Value for Money
9.1
Overall feedback indicated a good value for the quality of stay.
Food and Beverage
8.6
While some enjoyed the food, others noted that the hot breakfast could be improved.
Overall Experience
9.4
Many guests expressed a high overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:36

Property Description

Luxurious Amenities

INNSiDE by Meliá Liverpool offers a range of luxurious amenities including a fitness centre, a restaurant, and a bar. Guests can enjoy the convenience of room service, a 24-hour front desk, and free WiFi during their stay.

Convenient Facilities

For business travelers, the hotel provides a business centre for their professional needs. Additionally, guests can explore the city with ease using the hotel's bicycle rental service.

Prime Location

Conveniently situated in the centre of Liverpool, INNSiDE by Meliá Liverpool is within walking distance of popular attractions such as Liverpool ONE, Royal Court Theatre, and Albert Dock. With the Liverpool John Lennon Airport just 14 km away, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at INNSiDE by Meliá Liverpool now for an unforgettable experience.

Important information:

All cots are subject to availability.

The property can only allow small pets with a maximum weight of 15 kilos on request.

When booking 9 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.1
Based on 8060 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.3
Room Quality: 9
Amenities: 8.8
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 9.4
S
stefanie couple ch
10
Tolles Stadthotel mit Aussicht auf Fluss und Kreuzfahrtenschiff
Pros:

Tolle Ausstattung, keine Teppiche, bequemes Bett

Cons:

Zimmer mit Verbindungstür hellhörig (TV und Gespräche)

2026-07-25 via Nuitee
S
stefanie couple ch
9
2026-07-25 via Nuitee
L
Liam solo_traveller gb
10
Pros:

Clean and modern

2026-07-25 via Nuitee
M
Matthew solo_traveller gb
9
Liverpool was excellent and made better by the Hotel 🙌
Pros:

Location and room size

Cons:

NA

2026-07-24 via Nuitee
B
Benjamin couple gb
10
2026-07-24 via Nuitee
G
Gwen couple ie
9
2026-07-23 via Nuitee
R
Rosaleen couple ie
9
We loved our stay at the melia
Pros:

The location,the roof top bar and the breakfast was good.

Cons:

The food in the roof top bar was disappointing

2026-07-23 via Nuitee
M
Michael couple gb
10
Highly recommend
Pros:

All the staff were first class nothing was a problem breakfast was very nice with a great choice of food the skybar was fantastic I would recommend this Hotel

Cons:

Nothing

2026-07-23 via Nuitee
D
Daniel couple uy
10
Un gran hotel muy bien ubicado y con un personal muy amable.
Pros:

Muy buen desayuno, fantástica ubicación y un rooftop bar muy bueno con excelentes vistas

2026-07-22 via Nuitee
C
Chris couple gb
8
2026-07-22 via Nuitee
J
Jones solo_traveller gb
9
Pros:

Friendly, attentive staff, always making sure we were ok.
Lovely breakfast with plenty of choice, but get there a bit earlier as some of the food was a tad cold when we arrived.

Cons:

The sink in the accessible room was far too small, there was no room to add your toiletries etc, and awkward when cleaning your teeth!

2026-07-22 via Nuitee
S
shaun extended_group gb
10
Definitely stay again
Pros:

Roof top bar and the rooms were great

Cons:

Nothing

2026-07-21 via Nuitee
M
Mohd couple qa
8
2026-07-21 via Nuitee
C
christopher couple gb
8
Good comfortable city centre hotel
Pros:

Good location .

2026-07-21 via Nuitee
A
Abraham solo_traveller il
2
Very poor value. We paid about £670 for 2 nights. Way too much for the room and service that we received.
Pros:

Not much. From the entrance are a number of steep steps to go up to the reception. Awful. The small lift was for disabled people, and went very slowly and the button had to be pressed down continually very hard - that is if you could manage to open the heavy doors.

Cons:

Before our stay we asked for feather pillows. They were not there. When after a sleepless first night we nagged about the pillows we were told the hotel does not have any because guests were allergic to feathers. We nagged again and eventually they found 2 feather pillows. As mother instance was that there was no shower mat in the shower. Again we had to nag for one. Then the food in the restaurant was poor and lukewarm when it was served. Melia seemed to have deteriorated.

2026-07-20 via Nuitee
H
Helen couple gb
9
Pros:

Great location, clean and modern, Sky Bar, able to check in early (for a fee)

2026-07-20 via Nuitee
J
Joe couple gb
10
Saved when our original hotel was so bad we had to leave !
Pros:

The hotel is situated in an excellent part of the city with the waterfront a very short walk away. Good carparking close be and a 10 minute walk into the city centre. Check in was excellent, the room very nice, the breakfast was excellent and the additional 360 sky bar a great place for us on Saturday night. Checkout was as efficient and as friendly as the check in.

2026-07-20 via Nuitee
B
basem solo_traveller sa
7
2026-07-20 via Nuitee
M
Mikey couple gb
10
Unreal
Pros:

Can’t thank the staff enough for how they decorated the room

Cons:

Nothing

2026-07-20 via Nuitee
D
david solo_traveller au
8
2026-07-20 via Nuitee